Ca' Luisa

Location: Rio Terà S. Leonardo, 1371, Venice, it

Star Rating: 8.4 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Air conditioning
• Family rooms
• Safety deposit box
• Non-smoking throughout
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• 24-hour security
• Television in common areas
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Japanese garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation

• Family Room

  Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room provides air conditioning, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation

• Quadruple Room

  Offering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room offers air conditioning, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation

• Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation

• Family Suite

  The spacious family room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a bidet. This family room has an electric kettle, heating and a flat-screen TV. The unit has 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation

• Comfort Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV, a safe deposit box, an electric kettle and heating. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Michael (9/5): -
• Justine (10/5): Incroyable - L’emplacement était vraiment bien situé. L’hébergement se situe dans une rue animée, dans les chambres nous n’entendons rien et c’est très bien. La chambre était très bien, propre, la literie très confortable. Depuis l’hébergement on peut tout faire à pieds et c’est génial. RAS
• Cathlea (9/5): - It was a very good choice. Centrally located to almost all the tourist spots which we wanted to see. It is a modest apartment but clean. The host is very responsive and helpful. Outside the hotel, there are many restaurants. Maybe upgrade a little bit the toiletries.
• Claudio (10/5): - Muy amplio, limpio y con todo lo necesario para un breve desayuno. Subir las escaleras con valijas....pero eso es inevitable en Venecia, jaja...
• Carmy (7/5): - La posizione Pulizia, e finestre rotte impossibile tenerle aperte
• Nagaraj (10/5): Great stay for a few days - Rooms were very nice and decorated Not really a hotel's problem but there is no lift. Therefore you need to be sure that you can lift your bags up the stairs.
• Jesse (8/5): -
• Katherine (8/5): - Ubicación Atención no personalizada
• Jose (8/5): - Buena ubicación, muy silencioso. Cómodo. Jardín interior bonito y útil. Muy íntimo. Ni nos cruzamos con otros huéspedes en toda una semana. Contacto mínimo de los anfitriones. Ni un solo mensaje en 7 días para comprobar si necesitábamos algo (limpieza, cambio de toallas, etc)
• Benjamin (10/5): -
• Guest (7/5): -
• Vale.C. (10/5): -
• Przemysław (9/5): - Lokalizacja, wygodne łóżko
• Patryk (8/5): Mógłbym wrócić nawet w to samo miejsce, pokój był w porządku a lokalizacja bardzo dobra według mnie. - - Lokalizacja była bardzo dobra, - w pokoju była cisza i spokój. - dzięki okiennicom można było zasłonić okna i w nocy było ciemno, - klimatyzacja działała dobrze, Ogólnie z całego pokoju byliśmy raczej zadowoleni. - Kołdra nie była ubrana w poszwę tylko w 2 prześcieradła. - Deska w toalecie się ruszała. - Słabo leciała woda pod prysznicem ale to aż tak nie przeszkadzało.
• elizabeth (10/5): - A localização era de fácil acesso, e a acomodação muito grande e confortável. A comunicação foi fácil.
• Bianco (10/5): - Abbiamo soggiornato 4 notti, siamo stati molto bene, la struttura è eccellente. È stata una bellissima esperienza. Posizione ottima.
• Victor Horacio (7/5): Que le presten atención a la limpieza en rincones o debajo de cortinas. Mucha escalera. - Había hormigas chicas pero había en la habitación.
• Richard (7/5): Perfect for a short stay you just need to be aware that you only have access to your room and the associated hotel is a - Location is excellent with lots of restaurants and bars on the door step. It is just a room you are accessing. It’s not a hotel, there is no reception or access to additional services e.g iron.
• Susanne (10/5): -
• Matteo (6/5): Bella solo la posizione. - La posizione. Pulizia non adeguata. Bagno senza ventola o finestra. Infissi delle finestre rotti e non isolanti. Gradino all'entrata della camera pericoloso e non segnalato. Impossibilita di lasciare i bagagli in loco.
• Yasemin (9/5): - Großes, ruhiges Zimmer. Die Lage war optimal, zentral aber dennoch ruhig. Viele Geschäfte und Restaurants in der Umgebung und man ist ca. 15 Minuten zu Fuß vom Zentrum entfernt. Das Zimmer war sauber und mit dem nötigsten ausgestattet. Der Kontakt verlief reibungslos
• Soeren L (9/5): -
• Giorgia (8/5): - La struttura è in una posizione molto comoda per le nostre esigenze, eravamo in 5 ed è stato super comoda come sistemazione. Il check-in è da fare in un’altra struttura che per nostra fortuna era di passaggio, ma è lontana dalla casa. Inoltre abbiamo dovuto pagare un deposito bagagli esterno alla struttura…non c’è nemmeno una convenzione.
• Kurt (8/5): Als we ooit nog eens Venetië bezoeken denken we zeker aan dit verblijf. - De ruime familiekamer
• Olga (7/5): -
• Sylvie (7/5): - Très facile d'accès et à proximité de tous Appartement très agréable
• Laura (9/5): Lo recomiendo - Muy buena ubicación, cerca de la estación de tren. Nos permitieron hacer el check in antes de la hora fijada. La habitación es amplia, la cama cómoda, el baño limpio, tiene aire acondicionado, buena señal de Wifi y en la zona hay restaurantes, tiendas y supermercados.
• Anonymous (6/5): Pleasant - Only body wash for men not for women or kids
• Amir (9/5): Superb -
• Shahreen (7/5): Good -
• Anonymous (1/5): Bad -
• Muhammad (1/5): Misleading Listing, Unsafe Room, and Unresponsive Host – Avoid Ca Luisa - Location was not far from the train station. Like a 9 to 10min walk. I stayed at Ca Luisa in July 2025, and unfortunately, it was one of the worst lodging experiences I’ve had in Europe — especially considering the high price of €240 per night. Key issues travelers should know before booking: ❌ Air conditioning was not working, despite being clearly advertised. We reported it before the host’s own 5pm cut-off time (as listed in their house rules), but no action was taken. We were told someone would come the next day — no one came, and our follow-up messages were ignored. We requested basic fans repeatedly for our two children — the host never acknowledged these requests. ⚠️ The room was unsafe: the floor was sagging on one side, the baseboards had detached, and we had to avoid walking in that area due to risk of collapse. Even the bathroom sliding door didn’t close properly and made loud screeching sounds, suggesting structural issues. 🔇 The “soundproof” claim is false. We heard constant noise from other guests, people in the hallway, and street traffic all day and night. Sleep was difficult. 👎 Host was unhelpful and dismissive. They blamed a European heatwave but did nothing to address our comfort or safety. No offer of a room change, no compensation, and poor communication throughout. We stayed in similar B&Bs in Rome and Naples during the same trip (also in historic buildings) — all of them had functioning A/C and professional hosts. Ca Luisa failed on every basic hospitality standard. Save yourself the discomfort and money — choose another property where the host actually provides what’s promised.
• Anisha (9/5): Superb -
• Carolyn (8/5): Very good - Amazing location and good value for money. The check in process was not clear.. Tried to get us to submit 2 forms of ID on line (we submited our driver's licences and they then wanted our passports also)! When we said we weren't comfortable doing that, we had to walk a long way from our hotel to check in.
• Daniela (7/5): A nice, quiet location within walking distance to Piazza S Marco, but also easy to catch the boats. - Great location. Able to walk here from the train station with big suitcases. -
• Lisa (8/5): Very good -
• Anonymous (7/5): Good -
• Diogo (7/5): No luggage storage - Location is great if you're travelling by train or want to take the boat to and from the airport. Room was spacious, no view from the window, a few sets of stairs to climb. Please note this property does not store luggage, you need to pay for storage somewhere else if needed, this was not expected from a Casa. To start with a baby pram was blocking the main entrance (and emergency exit), we had to remove the pram to climb the stairs, cigarette smoke insde the house was very intense. The two major issues were reported to the absent employees and were dealt with accordingly. We have never seen a member of staff during our stay, to sort major safety issues maybe the Casa should have permanent staff 24/7.
• Patricia (9/5): Superb - The location is great. Lovely, comfortable room. Having to go all the way to St Mark's upon arrival or early the next day to verify ID is very inconvenient. A coffee maker in the room would be great.
• Christine (9/5): Superb -
• Karali (8/5): Very good -
• Will (9/5): Superb - Location of this place is the key... you're at the heart of Venice with all amenities downstairs... The decoration of our room was amazing... very high standard and the secret garden at the back of property is a hidden gem... I wouldn't hesitate to recommend this place if you're staying in Venice and I'm sure I will be booking it again in my next visit.
• Anna (9/5): Really good room - Nice clean room with everything you need, good location, easy to get. Special thanks for looking for the necklace I forgot.
• Zuzanna (8/5): It was a good hotel with very nice and helpful personnel. I can recommend it to everyone who wants to spend nice time in - Nice personel and good location We had a problem with sink and also hair on the shower.
• Anonymous (9/5): Superb - Room no.4 at the first floor was very quite and not facing street noise. Bedding was very good and the room was clean. Kettle and mini fridge worked good and was convenient. Check-in procedure and contact communication needs attention.
• Smart (9/5): Check-in / Location - Comfortable room. Good location (once you found it). More info on check-in process & location needed. Knowing that's it's just a 'do on the main street that you are looking for (we walked past it 3 times!) & that you then have to you WhatsApp pictures of your passports before getting an entry code would of been extremely helpful.
• Ebuzer (8/5): Very good -
• Hitomi (8/5): Very good - We’ve visited to Venice one of the most busiest timing, Easter (Pasqua) weekend. So there were not so many options left when we planned our trip 3 days before. We have chosen here because it was affordable and close to the Santa Lucia station. The property looked an ordinary apartment and the reception was near Piazza San Marco. It was not super convenient, but the reception team had a smooth communication with clear instruction and prompt response. We could have comfortable stay in the end. It was a bit noisy but acceptable for the price.
• Mihai (9/5): Superb -
• David (8/5): Very good -
• Claudiu (8/5): Very good - We liked the location and the check-in/out process. The room was clean. We appreciate the effort put into solving an issue with central heating. We arrived at about 6:30pm and discovered the room was at 16degrees Celsius with heating not coming on. It took +4 hours to have it fixed and while we do understand and appreciate the fact that it was not a straight forward issue to fix, it should have been caught before our arrival as you would expect some basic/maintenance checks to be done before a guest checks in. Another thing worth mentioning is the sofa bed which we felt it is very uncomfortable, making squeaking noises at even the slightest movement. If you are a deep sleeper you'll probably miss it.
• Manojkumar (8/5): Very good -
• Tatiana (1/5): I booked last-minute due to a canceled flight and needed a hassle-free stay. Instead, I got poor management, bad communi - Location The room itself was okay, aside from the barely working WiFi. However, the real issue was the terrible communication with the booking manager, making the entire experience stressful. After booking, I was told to call for the access codes. Instead of providing them, the person kept promising to call back in 10 minutes—but never did. When I called again, I was told to wait another 10 minutes, only for him to ignore my calls completely. He also falsely claimed the address was different from what was listed, adding unnecessary stress.
• Francesca (9/5): Very good - Location and facilitiea Too expensive
• Jason (10/5): Exceptional - Classic, historic property in the middle of the action. No way to make coffee.
• Seth (10/5): Exceptional - Property was well located, spacious and comfortable. Checkin was easy and host was very responsive. Loved everything. Only that there are no stairs and we need to take luggage by ourselves.
• Mina (10/5): Comfortable - Position, ease of access (check in/check out)
• Davide (10/5): Exceptional -
• Asif (5/5): Dated and small - Not somewhere i would stay again , only booked duvet flight being cancelled and needed a last minute hotel close to our existing location Lots , size of room and facilities
• Jennifer (9/5): we loved Venice and this was a lovely base to come back to - it was gorgeous, super quiet, really central with wonderful restaurants right outside. the stairs, but it was a small price to pay
• Mohammed (8/5): Very good -
• Andrew (10/5): Cozy gem of apartment in the heart of Venice. - Amazing location within walking distance to all of the main Venice attractions. Very easily accessible from the train station. Room was cozy and comfortable. Having two bathrooms was very nice for the family. Everything was great
• Mara (10/5): Amazing Secret Gorgeous Garden - Comfortable, clean, excellent accommodation, very helpful host ! Grateful Everything was wonderful! We loved it!
• Maria (10/5): Exceptional -
• Meringenti (7/5): Good -
• Julie (8/5): Had a great time in Venice despite heavy rain! - The location was excellent. Great little coffee shop across the lane and a wonderful restaurant right next door. All was good.
• Nima (7/5): Good -
• Lori (10/5): This place was great! Great location awesome host everything was perfect!!! - The location was perfect!!! The host was great! This was by far best spot! Close to everything easy to get to I totally recommend it! Nothing it was awesome!
• Debbie (10/5): Exceptional -
• Tom (6/5): Pleasant -
• Amanda (8/5): Comfy rooms for a family of 5 in a great location! - Great location. I loved that it was away from the very touristy centre. Also easy to get in and out of Venice to the train station or car parking garages. Great restaurant downstairs - highly recommend. Responsive host. Nothing to mention
• Keyes (8/5): Once we made it up all the stairs, the room was very comfortable and a reasonable size. - The room was comfortable and was well located to the water taxis and restaurants and shops. The area was fairly quiet. We knew we would have to climb stairs but did not expect it to be 2 1/2 flights with our luggage. It was difficult for us. The fridge did not work, which was a minor issue as we were only trying to keep water cold.
• Duncan (7/5): Good -
• Perl (1/5): Not pleasant, would not recommend. - Was inconsiderate and rude. The AC kept getting weak in the middle of the night and the fridge was broken which cost us € 180 of food that they didn’t reimburse us for. We needed to book a separate hotel while we were there so we could be comfortable.
• Ramnish (5/5): Passable - The location of the property was good and generally was fine. However, on the final night the property leaked due to the rain outside. I did ask for this to be resolved but no-one attended the property and the property leaked throughout the night. The leak. This impacted the quality of sleep i had as the sofa bed was wet and uncomfortable throughout the night.
• Jordan (10/5): Exceptional - Great location and very secure. Host was easy to contact and work with
• Marta (10/5): Even better than expected - Everything. Comfortable beds, nice and cozy linen, a/c (it was extremely warm in Venice), location, easy check in and check out… Nothing
• Tarquin (8/5): Very good - There was a kettle but no tea and coffee supplies.
• Edita (10/5): Exceptional -
• Elissa (7/5): Mostly fine, comfortable, cool, and quiet cave to retreat from the heat in, good location. - host was responsive, it was all done on Whatsapp (which is fine if you have internet access but someone coming from outside the EU or without a smart phone might have had problems with that). A/C worked well, it was quiet, beds were comfortable, space was fine, and location was good coming from the train station. The negatives weren't a big deal, they were manageable. the room in front of the apartment door is sweltering hot and awful; there's a water cooker which is really useful but nowhere to plug it in on the table - you have to put it on the floor (?!); refrigerator is very weak; small ants gathered on the floor and around any food; there was no broom or cleaning supplies to take care of spills or the ants. (We weren't trying to have full meals here, just breakfast and snacks at the small table.) Also, for 5 people the original amount of toilet paper was only enough for the first day. The host provided more when we asked, but it was weird. These are negatives that would be pretty easy to fix.
• Rimante (5/5): Just ok for the price - Location It took ours to get access. We were literally standing by the door for hours hoping someone will contact us.
• Syed (9/5): Superb -
• Maria (7/5): Good - Not knowing about the stairs
• Jari (9/5): Superb - The room(s) were large, so our family of 5 could fit there well. The location was good and room(s) were clean. The sofa bed was not the most comfortable place to sleep
• Olga (10/5): Exceptional -
• Anna (10/5): Enjoyed our stay here. Very easy to get to the location and it is really comfortable and beautiful. - Location, cleanliness.
• Hilda (4/5): disappointing - The garden is beautiful! The view from our room was disappointing. The first night we almost couldn't sleep because of the mosquitoes. For the second night we bought a fornelino (anti mosquito device). The floor in our room was uneven so the wardrobe for example stands sideways. That gives you a sense of uncertainty!!The shower tub in our room was unforgivable, full of scale, should be replaced!The room is decorated in 'Venice style' but everything gives you a sense of cheapness. Definitely the price is too high for what you get.

Photos