The Hera Maltepe Otel & Spa

Location: 6 Acarlar Sokak ZÜMRÜT EVLER MAH. ACARLAR SOK. NO:6 A MALTEPE/İSTANBUL, Istanbul, tr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Safety deposit box
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Fire extinguishers
• Smoke alarms
• 24-hour security
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking

Rooms Available

• Standard Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a TV with satellite channels, a wardrobe, a safe deposit box and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Deluxe Room

  This double room's standout feature is the spa bath. Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a TV with satellite channels, a wardrobe, a safe deposit box, heating as well as sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Triple Room

  The spacious triple room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

Guest Reviews

• PALINA (10/5): - Панорамные стёкла, отопление в номере и красивый интерьер. Не работала одна лапма освещения в комнате.
• Hacı Arif (5/5): Trop cher. - Pas grand chose à vrai dire. L’emplacement est pas terrible et l’intérieur est bof, je trouve cher pour ce que c’est.
• Cüneyt (4/5): -
• Ali Oktay (2/5): -
• Sheverkov (1/5): -
• Gokhan (8/5): - Enorm hulpzame mensen! Dankjewel Ali Receptie
• Valeria (1/5): Alles an diesem Hotel ist eine Täuschung. Es sieht ausschließlich auf den Fotos gut aus – die Realität ist schockierend. - Mir hat gar nicht gefallen Alles an diesem Hotel ist eine Täuschung. Es sieht ausschließlich auf den Fotos gut aus – die Realität ist schockierend. Die Lage ist furchtbar, die Zimmer extrem schmutzig und es riecht penetrant nach Rauch. Überall Dreck, Flecken, beschädigte Leisten, verschmutzte Böden und unhygienische Zustände – besonders im Badezimmer. Das Bett war so widerlich, dass ich angezogen geschlafen habe. Ein normales Übernachten war für mich nicht möglich. Am nächsten Tag habe ich sofort ein anderes Hotel gebucht. Ich kann dieses Hotel niemandem empfehlen.
• Aysegül (7/5): -
• Civan (5/5): -
• Kasim (10/5): - 👍 👍 👍 👍 👍
• Isayeva (10/5): -
• Elchin (8/5): -
• Jamilya (10/5): -
• Princess (2/5): -
• Тасбулат (10/5): -
• Turabi (6/5): -
• Turabi (3/5): -
• Dr mohamed (5/5): -
• Zeljko (6/5): -
• Halil Sami (2/5): - Temizlik konusunda çok kötü tuttuğumuz oda pisti çarşaflar yıkanmamış kıllar vardı. Extra 2000 tl vererek başka oda tuttuk orası da vasat ve pisti odalar ses geçiriyor. En kötü otel deneyimimdi
• Veysel (2/5): - Kirli peçete lik bile yok tuvalette saç kurutma askısı kır
• Angeles (1/5): - Hotel para pasar una noche sin más. No vuelvo más Nos han cobrado dos veces la noche y no se han molestado en intentar arreglarlo. Hemos tenido que llamarles 3 veces. No tenían secador del pelo. Ni perchas en los armarios ni barras para poder colgar algo. Pero lo peor, el doble cargo y más dinero que la reserva
• Mehmet (2/5): - Yok
• Sebahattin (6/5): - Es war ok
• BARIS (4/5): Pek tavsiye etmem - Odada karıncalar geziyordu. Jakuzi sararmıştı. Tek kişilikti ve çok küçüktü. Kirli göründüğü için kullanmadık.
• Berke Can (6/5): - tek sorun diğer odaların seslerini duyuyorsunuz
• Aleyna (6/5): -
• Wael (8/5): -
• Mustafa Saygin (2/5): - Korku filmi gibiydi
• Rebean (1/5): - Staff were nice Not clean, very crowded place
• Jessica (10/5): Comfortable stay, amazing staff. Seffer and Nida speak great English and are very helpful. - Clean, presentable, quiet and all around great. The price for the comfort is totally worthy. I loved everything about my stay and the property. No complaints.
• CUVAN ABDULLAH (10/5): -
• Sophie (6/5): Für einen kurztrip zu empfehlen - Es hatte alles super und schnell geklappt das Personal war hilfsbereit und das Zimmer war sauber. Das Frühstück hätte besser sein können leider, die Pommes waren kalt und es gab keine Butter für das Brot. Der Kühlschrank hat leider auch nicht richtig gearbeitet da man nur eine Schlüsselkarte bekommt und somit die Elektrik nicht geht wenn man das Zimmer verlässt.
• Celil (8/5): Misafirhane parasina otel.... - Parasina gore guzel sessiz sedasiz anayola yakin klimali sonsuz sicak su guleryuz
• Lemar (2/5): - Very poor services.
• Lumia (2/5): Very poor - Nothing Dirty. Noise. Room was next to reception. Impossible to sleep because of works construction and guest speaking. No paper toilet in the room. I found a Cola can under the bed that means now cleaning.... Very far from Istanbul
• Arda (2/5): - Kötüydü..
• Bob (4/5): Disappointing -
• Verified traveler (4/5): memnun değiliz - misafir karşılamaya dair bir sonuç arıyorsanız bulamazsınız ilgi yok güler yüz yok odada kurutma makinası yok 2 kere aradık üstünden bir gün geçti biz gidip söyledik öyle temin ettiler genel olarak ilgi alaka yok
• Verified traveler (4/5): - Önceki geldiğimizde temiz bir yerdi ama bu sefer gittiğimizde çok pis di yerler bile pis di bir daha gelmem.
• Soheil (10/5): Exceptional - Really nice and clean room 👍🏻
• Nazim (6/5): memnuniyet - 1 gecelik bir konaklamaydı odaların ses yalıtımı açıkçası zayıf sesler çok net duyuluyordu bunun dışında oda kahvaltı konsepti var fakat çay için demleme çay göndermiyorlar sallama çay teklif ediyorlar biz ayrıca demleme istiyoruz diye belirterek demleme çayı gönderdiler kahvaltıda sundukları kızartmalar soğuktu bu konuda çok memnum kalmadık açıkçası bu süreçler iyileştirle bilir tabi ama biz bu durumla karşılaştık
• Soner (10/5): - Temiz ve sıcaktı konumu güzel
• Eslam (7/5): Good -
• Sheila (1/5): !!!!DONT BOOK HERE!!!!! - The only good experience I’ve had during my stay was the communication from the man at the reception. I’ve switched rooms 4 times, one wasn’t working electricity wise, the others were smelling like smoke, they all had an ashtray. At the website is not described that there can be smoked in the rooms, the rooms and bathroom are nasty
• Bianka (1/5): Bad -
• Nabil (2/5): - Een van de slechtste Hotel ooit! Geen Handsoek, veel lawaai tot de ochtend, vieze douche/Toilet, geen Wifi, de medewerkers zijn niet vriendelijke en willen bewust alles geheim houden. Het is geen hotel maar een low budget hostel!!!
• Kerimov (1/5): Otel deyil moteldir - Rooms good No restaurant no breakfast no cleaning
• Sami (8/5): - The hotel is a little far from nearby restaurants and shopping. Location is very quiet unless the construction works in the adjacent building during my one night stay.
• Sina (9/5): Superb -
• Azizullah (10/5): Exceptional -
• Zeqiri (4/5): Disappointing -
• Yosyf (10/5): Exceptional -
• Adam (10/5): A lovely ,quite and clean place close to metro. - Super clean and super location . The staff was arrogant . I complained that the TV is not working but they did not give a dam .
• Valdas (1/5): Disgraceful - Nothing Everything
• Kullekov (5/5): Passable -
• Teafame (7/5): Good - Just I need to sey thank you for every one som working there! 👌🏾
• Yavuz (8/5): For the price just for a place to stay, perfect. NOT FOR TOURIST! - We just staid for a couple hours to sleep before our flight. It is somewhere in the living area and partly industry of the anatolian side. For tourist, dont stay here, it is far away from all sight seeings. Dont stay here as tourist, it is far away from all thing to see in Istanbul!
• Bostanci (5/5): Passable -
• Fares (7/5): Good -
• Mustafa (1/5): Bad - Noting It was very bad hotel
• Amine (3/5): Poor - The hotel is very bad I don’t like any thing
• Zarema (8/5): Very good - It’s modern and comfortable. The location is great, 5 min walk to the metro station. The area might not be the best though. The staff is kind and friendly. The bathroom seemed to be a bit empty and lacked shelves or some storage units.
• Askin (1/5): Dirtiest hotel ever - Nothing The staff is very unfriendly and the building is outdated. You can hear everything through the walls, which means you get no sleep. Additionally, the elevator was broken. The room and the towels were dirty. This hotel is not worth your money.
• Muzaffar (6/5): Pleasant -
• Kamel (10/5): Exceptional -
• Evgeniia (8/5): Perfect for 1-2 nights before your flight - Everything was ok. Metro is nearby. It's very easy to go to the Sabiha airport.
• Antony (5/5): Passable - We was not given any information on restaurants or the spa facility Not being given information
• Beyazit (1/5): Bad -
• Danielle (7/5): Nice comfortable room, great for budget travellers, quiet, great staff. Not as many amenities as I’d like however this i - Reasonable price, amazing staff very helpful. It was a bit further from the main part of town than I realised, less facilities than I realised however that was my mistake and for the price can’t complain.
• Meshari (10/5): Exceptional - . .
• Damir (10/5): Perfect, cheap and clean - Everything was perfect here! The staff was really nice to me and the room was really big and nice with a very comfortable bed. This hotel is a bit far from Istanbul centers.
• Sule (1/5): This isn't a hotel, it's something else. Don’t waste your money. - Nothing! If you're not looking for something shady, avoid this hotel. The sheets were dirty (shoe marks), the rooms smelled of smoke despite being labeled non-smoking, and we couldn't sleep because of strange loud noises. We booked for 6 nights but left after one terrible night. We even paid extra to change rooms as advised by the staff. We didn't get a refund from the hotel, and Booking didn't help either.
• Ronaldo (1/5): Bad -
• Assyrianfar (8/5): Very good -
• Togzhan (10/5): Good - Good Good
• László (8/5): Very good -
• Verified traveler (2/5): - Jakuzi su akıttı altından 1 saat su temizledik boşuna fazladan ücret ödedim ve jakuziyi kullanamadım bile ücret iadesi yapmadılar geç çıkış istediğimde de odaların dolu olduğunu söyleyip 1 saat extra süre verdiler aynı fiyata çok daha güzel oteller var.
• Shend (10/5): Exceptional -
• Ibrahim (2/5): - Es wird anscheinend nur an der Lobby geputzt. Zimmer war in einem wirklich unglaublich schmutzigen Zustand. Es waren Socken und andere Sachen von vorherigen Gästen im und unterm Bett. Hotel ist so hellhörig, dass man Zimmer Nachbarn bei normalen Gespräche in Zimmerlautstärke einwandfrei folgen kann. Darüber hinaus war die Dusche verschimmelt, kein Fön verfügbar und die Taste für Klo Spülung klemmt regelmäßig. In unmittelbarer Umgebung ist weit und breit nix (fließt nicht in Bewertung mit ein). Einzig die in 5 Min. erreichbare Metro zum Flughafen oder nach Kadiköy ist ein einziger Stern wert. Wir sind frühzeitig abgereist und sind woanders glücklich geworden!!!
• Gagandeep (1/5): Bad - The staff were rude and racist. The facilities advertised were a complete lie. Nothing true. Would have rated 0 if possible. Worst stay of my life. They ignore all the complaints. Awful place. They didn't even solve the health and safety issues. No aur conditioning. False advertising. Would never ever come back this. Even booking.com should terminate their partnership or be prepared for more awful reviews from other customers as well.
• Pavel (1/5): Bad - Zero sound protection inside the room, can hear all the people behind the walls and from passway in front of the room. Shower floor done bad, all water leaking into the floors. Not a single hanger anywhere on the walls in room and bathroom. Staff was attentive but overall place got nothing to do with 4 stars based on facilities and room. It is far both from airport (45 minutes by public transport) and from city centre. Nothing, not a value for money at all.
• Byeboy0072 (5/5): Passable -
• MAXIM (10/5): - A very please and comfortable stay, excellent value for money in my view! Convenient near metro is you fly via SAW airport. For the owner - please fix thr description of the room: my room was supposed to be 25 sq m but in reality its around 15!!! Other notes: If you want fresh air with windows open - be aware of the road noise (I could not sleep even with ear plugs so I had to shut the window). There is some small issue with sewage - he sure to flush your toilet regularly or you may or might get some smell you do not want to. Currently the condition is nearly perfect otherwise, the hotel is new. Near metro.
• burce (2/5): - Duvarlar o kadar inceydi ki yan odada konuşulan ve yapılan her şey duyuluyordu. Resepsiyonda giriş saatimizde bizi oldulça asık suratlı ve memnuniyetsiz bir görevli karşıladı. Akşam saatlerinde otelde yetkili kimsenin bulunmaması da hem resepsiyonu hem de bizi zor durumda bıraktı. Yan odadan rahatsız olduğunuz için odamızı değiştirmek istedik elimize temiz çarşaf verip yolladılar.
• Verified traveler (2/5): - Kurutma makinesi yok. Jakuzi su kaçırıyor oda hep su oldu
• Liene (10/5): Nice staff, really good room 😊👍 - Cheap price but really good apartment 😊 If meals not important then this place will be perfect 👍
• Muge (4/5): If you want the whole building next to the hotel seeing you naked very good hotel - The star is really nice and the hotel very clean. Near a metro station which is great too First of all. You have a window in your bathroom. Nothing wrong you’dthink. The thing is the window is transparent and the building next to you can see you taking your shower or sitting on the toilet because de window is so high you can’t reach it or cover it. Is this an exhibitionist hotel ? Since when is it ok to shower next to clear window in Istanbul ? Do I have to show a naked body to the whole building next to us ?? The second night where it snowed in Istanbul we FROZE in the room because they decided to cut the heat in our room. The airco wasn’t blowing hot air, the radiator didn’t work. We ask the night the reception a few time for more cover since we were frozing. They say that they didn’t have. When we ask the cleaning staff the next day they were lovely enough to give it to us. Only when we complained to several people they came to our room and ironically Said “oh it’s cold here” Then they decided to give us another room. We stayed 5 days. When we ask for new towels because they were dirty again the receptionist said that they don’t have anymore. When we asked the cleaning lady if she could bring us she kindly said yes. When we asked why she didn’t clean our room she said we don’t come unless you ask. Again very particular hotel.
• Maya2111 (8/5): Very good - Very good between flights, 30 min from airport by metro and a good price Put a note with a wifi password in a room, I had to go back to the reception to ask for it
• Rahmet (1/5): Don't - Beds The staff was extremely inhumane! After a long journey from China, I booked a hotel just to rest a little from the long journey because I had a transit flight to my country again. We arrived at the hotel earlier at 11 a.m., although the room was free, they first told us that everything was full and that we could not enter, then after a minute he told us that our room was free but that we had to pay extra if we want to go in earlier, we asked about the toilet and they say they don't have a toilet...!
• Eric (10/5): Exceptional -
• latif (6/5): - Sauberkeit ist was anderes aber an sich ein schönes Hotel für 1-2 Tage
• Aliya (7/5): Good -
• Yüksel (8/5): - Wir waren für 1 nacht da dass war völlig ausreichen Einkaufsmöglichkeiten sind vor der tür und der hafen ist in 7 min zu fuss erreichbar. Das einzige manko die Klimaanlage man kommt damit nicht zu recht wenn man da sein mal drin hat dann ging es. Man hat auch fussbodenheizung in der Toilette das man schön warme füsse hat. Wenn ihr 2 zweit reisst zahlt lieber 10 euro mehr dann hat man grösseres zimmer das man ins bett von beiden seiten einsteigen kann sonnst muss man Über Partner drüberklettern 😉
• Dmitry (9/5): Superb -
• Civan (10/5): Exceptional -
• Hüseyin (8/5): Genel olarak iyi - Otel güzel yeni açılmış çevrede bir tane market var kendi kafeteryası vs yoktu. Odalar temiz eşyalar yeni kaliteli. Yaşadığımız saçma olay şu ki gün içerisinde odalarda misafir varken televizyona parça takmaya gelip akşam yapamadıklarını vs belirtiyorlar yani misafir olmadığında da yapılabilecek bir şey bu sonuçta.
• V. (1/5): Bad - No hot water. Paid for breakfast but do not get it. Problems with issue invoice.
• Dana (10/5): Exceptional -
• Danijela (10/5): Exceptional -

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