A&EM Ben Thanh Hotel

Location: 44-46 Phan Boi Chau, Ben Thanh Ward, Ho Chi Minh City, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Tour desk
• Car hire
• Sauna
• Massage services
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• Process in place to check health of guests
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Health or beauty spa nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite Room - Afternoon Tea

  Fitted with tiled flooring, this air-conditioned room features a mini-bar, a flat-screen TV with cable channels, and a personal safe. The private bathroom comes with a hairdryer and free toiletries. This large suite offers a private balcony, which features city views. The private bathroom comes with a bathtub. An extra bed can be accommodated.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key card access

• Executive Double Room - Afternoon Tea

  Fitted with tiled flooring, this air-conditioned room features a mini-bar, a flat-screen TV with cable channels, and a personal safe. The private bathroom comes with a hairdryer and free toiletries. This room comes with windows, offering views of Ben Thanh Market. Fitted with a queen-size bed, it features a private bathroom with a bathtub.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key card access

• Senior Deluxe Double Room - Afternoon Tea

  Fitted with tiled flooring, this air-conditioned room features a mini-bar, a flat-screen TV with cable channels, and a personal safe. The private bathroom comes with a hairdryer and free toiletries. Offering additional space, this room offers a private bathroom with a bathtub. Room does not come with windows.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key card access

Guest Reviews

• Mary. S (8/5): -
• Ellis (4/5): -
• bolormaa (5/5): -
• Adam (7/5): - Location is central The air-conditioning system was weak for my west facing room . There was no pool in use .
• ROMAIN (4/5): Expérience décevante. - Emplacement en plein district 01, Prestations pas à la hauteur des 4* annoncées. Rapport prix trop élevé : 75€ une chambre sans fenêtre (excessif comparé aux hôtels voisins) Un hôtel de cette catégorie ne devrait pas proposer ce type de chambre. Couette trouée dissimulée par le couvre lit. Spa : 02 baignoires rondes jacuzzi et … hs. SDB : Fuite + flexible douchette trop court obligé de se laver accroupi.
• BẢO CHÂU (5/5): -
• Richard (6/5): Okay but better options available - Close to city Bathroom very small and bathtub shower
• YENCHOU (10/5): -
• Luca (6/5): An okay place - Good location! Breakfast had some good choices and they were a bit flexible with having me serve it 30 minutes earlier than their normal hours. Had to do an upgrade because my initial room choice did not have any windows - very peculiar. In the upgraded room, the tub felt very used - it was not dirty but the edges showed it was quite dated. For the quality of everything it felt a bit expensive....
• YENCHOU (10/5): -
• HSIN-I (7/5): - 地點十分便利，附近不遠處有餐廳，咖啡廳以及超商。房間大小還行，早餐內容豐富。 浴室內淋浴空間與實際照片不同，浴室設備老舊。
• simon (8/5): -
• Patrick (8/5): -
• Bich Lien (7/5): -
• Claudia (9/5): -
• Tuan (6/5): - Die Lage des Hotels ist wirklich top – sehr zentral und ideal, um alles schnell zu erreichen. Positiv hervorzuheben ist jedoch das Personal – sehr freundlich, hilfsbereit und jederzeit bemüht. Das Zimmer wurde mit 26 m² angegeben, was jedoch eher nach einer Fantasieangabe klingt. Tatsächlich wirkt es sehr eng und beengt. Auch das Mobiliar ist deutlich in die Jahre gekommen – man sollte besser nicht zu genau hinschauen. Der Flur ist extrem schmal (nicht einmal 0,5 m breit), sodass man kaum Platz hat. Das Essen ist relativ überschaubar, die Auswahl nicht besonders groß. Ein 4-Sterne-Standard ist aus meiner Sicht nicht gerechtfertigt. Zudem ist der Preis für die gebotene Leistung eher hoch. Empfehlen würde ich das Hotel nur, wenn der Preis entsprechend angepasst wird.
• Elena (10/5): -
• Stuart (8/5): HCM Hotel - Its a nice hotel, great staff, good location Everything was ok,
• George (10/5): - Great beds great location great staff Nothing to dislike
• Nourah (2/5): - الموقع مقابل السوق الغرفة ضيقة ماتشبه الصورة و فيه حشرات على الطاولة و المفرش و الارضية غير نظيفة ، الجاكوزي كان فيه شعر و غير ثابت على الارض يزيد خطر السقوط. سرير الاطفال غير متوفر. تجربة سيئة لا تتكرر.
• 晏舟 (10/5): -
• Lien (10/5): Ổn - Thái độ phục vụ phòng của lễ tân trên cả tuyệt vời. Mình muốn trở lại có lẽ vì cô bé lễ tân này . Rát tiếc ko biết tên. Phòng quá nhỏ so vơi giá tiền
• ANDREl (10/5): -
• Tracey (8/5): -
• emanuele (8/5): - Staff cortese e disponibile, ottima posizione centrale ma stanza interna molto tranquilla . camera spaziosa con balconcino privato . cassaforte non funzionante, idromassaggio in camera non funziona e bagno non finestrato.
• Ryoji (8/5): -
• Ahsana Aqiel (8/5): -
• SELVARAJAH (5/5): nil - n/a n/a
• Shi-han (9/5): - Amazing stay. Enjoyed the breakfast menu. Staff friendly and helpful. Very central and convinient location.
• Khac Cu (9/5): -
• Titus (10/5): Wir kommen wieder! - Alles war sauber und komfortabel
• CM (8/5): Overall satisfy with the hotel. - Room well maintained & clean, breakfast good. Good service especially receptionist Ms Myra (Mai) who gave us a warm welcome, suggested itineraries & food join. Her hospitality encourage me to come back again & recommend to others. She even reply to messages after her office hours. 9th floor room too noisy because of music from outside,
• Jirka (9/5): - Už jsme v tomto hotelu byli vícekrát ubytovaný. Vždy čisto skvělí personál a dobrá snídaně. Hotel je v centru hned vedle tržnice.
• Jennifer (6/5): I think for the value, this hotel is great. - We had a room with the view of Cho Ben Thanh and the city. The staff were extremely nice and helpful. The breakfast buffet was great. The options were different both days we were there. The location was great because the hotel is directly next to the Ben Thanh Market. We also had a lot of food options and there was plenty for us to walk around and explore. I absolutely hated the bathroom. The room we were in had a shower head but it didn't appear to be connected. There was a handheld shower head and a holder that you had to use to take a shower but it was made for someone really short. The water goes everywhere and the bathroom floor ends up super wet. There are also no shelves or hooks to put towels/toiletries on. The rooms are dated. The decor is strange. If the rooms were updated this hotel would be 5/5. The bedding smelled a little off too but it may have been because of the heat--it's one of those hotels where you need a hotel key to power the room and they only give you one key.
• ILUMINADA (1/5): This hotel failed to meet basic expectations of comfort, cleanliness, and hospitality. I would not recommend it to other - The only good thing about this hotel is near the market and other tourist destinations. The rooms were VERY small. The bed didnt even have a proper floor to be placed on, there was a hole in the floor for the bed to be fit into. Our toilet door had no lock. It was a sliding door that barely stayed closed. Our bathtub was made out of plastic and the water was leaking out of the side. This made our toilet flood regularly and made the floors slippery. My daughter almost slipped and hit her head on the sink! The view from the room was directly onto trash bins. There were mosquitoes inside the room, and no matter what we did to chase them away, they always came back. Our request to have our group located on the same floor was not accommodated even though we made the booking months before we arrived. The towels provided were old and had small yellow stains on them, and the shower gel smelled expired. The front desk staff were rude and unhelpful, which made the experience worse. There were so many hidden fees, and the staff tried to guilt trip us into paying them. In short, this is the worst hotel we have ever been to and it’s safe to say that we will never come back. I do NOT recommend this hotel to first timers to Ho Chi Minh, you’ll be better off sleeping in a trash bin instead.
• Phuong (7/5): -
• Huy (10/5): - Excellent location! The hotel is just steps away from the metro station, making it incredibly easy to get around the city. Shopping centers and great restaurants are all within walking distance. Highly recommend for convenience
• RAVI (8/5): - Location wise it is in heart of city. Easily accessible to all major attractions and more importantly all staff are quite helpful
• CHENG FENG (8/5): -
• Robert (8/5): - Petit déjeuner et près du centre
• VALENTINO888 (9/5): |I would stay here again for sure !. - The staff are very helpful, the hotel is in the central and also very close to all the shops & restaurants just outside the hotel. Everything was good cannot fault this hotel !.
• Chin Hock (8/5): The front desk staff, Ms Mai was very helpful - Location was great They were doing renovations. The drilling was quite unbearable
• Chi yee (10/5): -
• Chi yee (10/5): -
• chong (10/5): -
• Chong (9/5): -
• Tien (10/5): -
• Thị Phương Trinh (10/5): -
• Graham (8/5): Saigon - Stayed here many times, the staff, location and hotel is great Get bothered by touts when you sit outside but that is not the hotels fault
• Maria Rocelyn (7/5): -
• mohamed noh (8/5): Friendly staff, clean and cosy room. Within distance to go anywhere, Takashimaya, Saigon plaza, Notre Dame and Msia str - It’s within distance to the mall, plaza and eatery I don’t have high expectations and that sum up how happy I am staying with the property.
• Alyssa (8/5): Rất tốt - Gần chợ tiện nghi nhân viên nhiệt tình Nv nhiệt tình
• Le van (10/5): Tuyệt vời…Thuận tiện! - Tất cả! Không có!
• MAI HOA (9/5): Phòng nghỉ sạch gọn, trung tâm. Nhân viên nhiệt tình. - Khu ăn sáng hơi nhỏ, đồ ăn đơn giản.
• Nicola (2/5): Location great, comfort poor! - Amazing location, opposite Market and close to all attractions We bought a ‘suite’, luckily for us as it was so small I wonder what the other rooms were like! The breakfast was limited and what was there was either stale or cold. The mattress was so hard we couldn’t sleep well either. Staff were pleasant. There was no walk in shower just a large tub that didn’t work properly
• Thanh (10/5): Exceptional -
• Sinoj (8/5): Very good -
• Pp (7/5): A pleasant stay with improvements needed - The location was superb. Market nearby. A lot of food eateries as well. Spoilt for choice Did not like the toilet concept. Not a fan of bath tub showering. Wall tiles black and dim lights did not help. Breakfast was the same daily. No omelette choice but mere fried eggs only.
• Zachary (6/5): Pleasant -
• Duy (8/5): Very good -
• Abdulrahman70 (7/5): A one night stand - Excellent location, just in front of the famous Ben Tanah market. Hotel has been renovated. Staff are average. Room is so small not as advertised. Bathroom smelly. Breakfast has not much of choices.
• Batsaikhan (7/5): Good -
• Thi (8/5): Very good -
• Nevern (9/5): Great with small issues. - I liked the breakfast. Also the staff was really nice. I really think, the hotel should focus on getting better televisions. Secondly, the bath isn't connected to the wall, so it allows water to fall down the sides and then the whole floor is wet.
• Viktorija (8/5): Very good -
• Stanley (8/5): Very good -
• P (5/5): Passable - Nothing much to do in this city.. DDD...dirty areas. Drunks druggies All
• Sahan (9/5): Superb -
• Johnny (8/5): Very good -
• Arsani (10/5): Exceptional -
• Chaminda (6/5): Pleasant -
• Ferrovius (5/5): Budget hotel with prime location right next to Ben Thanh Market. dont expect more. - the only good point is its location, right next to the Ben Thanh Market. And that is all. The hotel is old, the lift is old and slow, the room door is old and the room is small. Does not feel clean, the shower head is old and yellow, the room does not have good soundproofing, anyone that walk does the corridor you can hear them loud and clear. sorry to say, I wont be back again.
• Man (7/5): Good - Broken toilet door that keeps on sliding open.
• Gaurav (5/5): Good value , good location , recommended - Location was good , clean , beds are comfortable , bathrooms is ok showers can be better but ok you can live with it Breakfast can be surely better
• Kristine (7/5): Good - Right across Ben Thanh Market The room looked old fashioned
• Yasmin (9/5): Superb -
• Michael (5/5): Passable -
• Reef (5/5): Leisure Stay at A&EM - Near and few walks to the Benh Tan Market, next to pharmacy Less Maintenance where the bathtub shower faucet loose, the house keeping very lazy enough to sweep/vacuum clean the floor room. Roaches (Cockroach) crawling inside the room. Killed 2 of it. The lobby reception area is quite small, well for a budget hotel is quite more than enough.
• Kusnadi (8/5): Very good -
• Myphuong (9/5): I'd live here if I could - I loved how central this hotel was! Walking distance to a lot of attractions. The staff was friendly and breakfast was delicious. AC in the room was great. I'd recommend this hotel to anyone visiting Saigon. The room was a little smaller than expected but we barely spent time there so no big deal.
• Fabrizio (5/5): Could definitely have been better despite the - The staff, the lobby, the central position A room without a window with a terrible smell of mildew. We tried to change the room but nothing was available. Only after two nights we could change to a room with a windy. My wife still suffers after one week from this terrible smell.
• Thi (1/5): Housekeeping staff was nice - Good location , right next to Ben Thanh Market Rude lady from the reception desk, she's looking down on people , unkind and unfriendly
• Melinda (5/5): From start to finish it was an experience of a lifetime - Conveniently located to everything Didn’t get the room I paid for, no window with a view of the city . The noise of construction for 3 weeks was over powering couldn’t stay in the room for to long as noise was too loud. Last night of our stay our room got flooded so we finally got to get a room with a city view, maybe that was the room we were supposed to get from the start?
• Nur (10/5): fantastic - friendly staff, very clean and near with all tourist attractions nothing
• Richard (9/5): Superb -
• Ruby (10/5): This hotel is highly recommended, very near to saigon square and just across the bentanh market. Staff are so kind and - The location is super , the room are clean , everything is complete , they clean the room everyday , new towels everyday . Breakfast is good , food are delicious None
• Chi (8/5): Very good -
• Huy (4/5): bad experience while staying at this hotel - the hotel is close to Ben thanh market and eateries We reserved two rooms for a three-night stay at A&Em hotel. At 2pm, we got to the hotel and were told by the receptionist that there was only one room available for check-in, and the second room had to wait until 3pm. We didn't have any issues with it. At 3pm when we got back to the hotel, the receptionist told us that the second room was not available and asked us to stay in a temporary room until it became available. We agreed to the suggestion because we were tired from the long flight to Ho Chi Minh City. When my friend checked in the temporary room, she found out that it was so dark and there was no window. She wanted to make a cup of coffee, but the room lacks a kettle. As a result, she went to the ground floor and waited until the room became available. The second was not available to check in around 4:30pm or 5pm. The rerepitionist did not compensate us for our inconvenience. When we checked out of the hotel, the receptionist charged us 100,000 dong for a dirty towel that they claimed they couldn't wash it. My friend informed me that she only used the towel to wash her lips because the lipstick could stain the towel ( the stain can be removable) We had a negative experience staying in this hotel because the breakfast was basic and the rooms were dated. I would not recommend this hotel to any of my friends at all.
• Vincent (10/5): Exceptional -
• Tate (8/5): Very good -
• Thuy (8/5): Very good - Breakfast was great. Room had large windows. Water pressure was very strong. There was a giant cockroach in our room. When I asked for it to be removed they said it was a “normal thing and sometimes rats and roaches crawl into the room from the vents”.
• Berg (7/5): We had a great stay and all our needs were met. I asked to change rooms which was approved. Thanks! - Great, friendly and attentive staff. Excellent service from housekeeping offering to do my ironing when they realised I had a need.
• Mohd (7/5): Good -
• Dick (10/5): I’m coming back and will be staying to the same A&EM Phan Boi Chau Hotel ☺️ - The Location, perfect location for all go to places in Ho Chi Minh. Also the staff are very accommodating, helpful, friendly and kind. I’d like to personally commend the FO, Ms. Kim Ngan, Leo the Receptionist and the Housekeeping Supervisor (I forgot her name). They’d been very very helpful and kind, best way to show Vietnam’s Hospitality ☺️ Kudos! I guess, the lobby and the hallways of the hotel just needs more lighting. It’s a little dim atmosphere hence the need to enhance its mood.
• Vikaskumar (6/5): very average - location was good. breakfast was with very limited options. rooms without window strictly not recommended .
• Unkwang (9/5): Recommend - Very kind of front desk. Breakfast is fantastic tasting.
• Sam (8/5): Very good -
• Omanand (8/5): Very good -
• Cassey (8/5): Very good - Service staff are helpful & friendly A bit noisy at times
• Cassey (8/5): Very good - Service staff are helpful A bit noisy at times

Photos