EG Hotel, Setia Tropika, JB

Location: 18 Jalan Setia Tropika 1/1 18 & 20, Johor Bahru, my

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Non-smoking throughout
• Front desk (limited hours)
• Free wired internet
• Internet access
• Covered parking

Rooms Available

• Deluxe Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning and an electric kettle. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Clothes rack
  • Toilet paper

• Family Suite

  Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers air conditioning and an electric kettle. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Clothes rack
  • Toilet paper

• Standard Single Room

  Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features air conditioning and an electric kettle. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Clothes rack
  • Toilet paper

• Standard Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning and an electric kettle. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Clothes rack
  • Toilet paper

• Standard Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features air conditioning and an electric kettle. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Clothes rack
  • Toilet paper

• Executive Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers an electric kettle. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Clothes rack
  • Toilet paper

• Standard Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides air conditioning and an electric kettle. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Clothes rack
  • Toilet paper

• Superior Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features an electric kettle. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Clothes rack
  • Toilet paper

Guest Reviews

• ANANDA RAJA (9/5): -
• Vasu (5/5): - I called many times to ask for what we needed, but the staff were not around. The number displayed there kept ringing, but nobody answered the calls. So what’s the point of putting the phone number there? Very, very disappointed. On top of that, I still can’t collect back my deposit.
• AZMAN (1/5): It was a terrible stay with cockroaches and dirty room. - At first when I booked, I like the location The place is full of cockroaches. After that I called hotel owner and asked to get another room as replacement. He said the hotel was full and will come in 15 minutes and meet me to sort out the matter. He failed to turn up in 30 minutes so I left and look for another acommodation.
• Maizura (1/5): -
• Zarina (8/5): -
• Chin (1/5): -
• Lady Dila (7/5): -
• Zuarifah (3/5): - Location Room not clean, very small and no window.
• Muhammad (9/5): -
• NOR AZIAH (2/5): - Bilik kecil untuk 3 orang…nak solat pun x ada ruang…masuk2 tengok anak lipas berkeliaran…bantal ada kesan bertompok-tompok kotor…tuala koyak Bilik gambar dalam booking cantik tapi keadaan bilik sebenar lain daripada original yang kita tengok
• Zulhilmi (3/5): -
• HaikalHaruddin (9/5): - Surrounded by kafe, restaurant, convenience store. Great location for short stay.
• Zazemishah (8/5): -
• Sabariah (2/5): -
• Hasanudin (8/5): Good - Nice Nice
• Hasanudin (8/5): Good - Nice Nice
• Mohd Hairo (10/5): -
• Ming Wei (1/5): Terrible - Nothing The whole property smelled, and there’s no lift in the property. But that’s not the worst. Cleanliness of the property is terrible. First thing I saw when I walked into my room was cockroach crawling on the bed. And the sound insulation is very bad as I still able to hear the tv sound coming from the next few door (the guest was half naked watching tv with the door opened). So the next thing I did, I walked to S Hotel (highly recommended compare to EG Hotel) to check whether there’s still any empty room for me as I couldn’t find any on their website. Then I walked back to EG Hotel and hope to request for check out and refund as they didnt meet my requirements (cleanliness and quiet room). When I got back to my room and took my stuff, I found 2 more cockroaches under my luggage🤮 The staff did offer to change a room for me, but I rejected. Because I’m sure there’s cockroaches everywhere in this property. Guess they never do pest control at all. When I asked for refund, the staff told me to request through booking.com and I did it immediately but needed to wait for 2 days. 2 days later I got an email from booking.com saying the property wasn’t responding to the request at all, and suggest me to call the property directly. I did it immediately again and it was the same staff who picked up my call. She said need to wait for HQ to respond, not sure when will their HQ response, could be forever because she couldn’t give me a time and just asked me to wait. I feel like she was just lying, trying to brush me off because it’s already been a week and I haven’t got any reply from them yet. This is the first time ever I walked into a hotel room and decided to move away without any hesitation. Don’t waste your time and money on EG Hotel, it’s not worth it. Rather to pay a little bit more to have a better stay and experience.
• SAHRI (8/5): -
• Zamri (6/5): -
• En (7/5): -
• Rajesh (1/5): - Nothing EG hotel is waste Everything in EG hotel
• REX (1/5): - Nothing The bed, toilet, elevator and dirtiness. Strange smell, dead flies etc
• Farawahidah (8/5): -
• Shara (6/5): Good - Good Good
• Prasanth (1/5): - Not clean
• nur (9/5): - Okay larh, not bad Takde lift
• XIAOGUANG (1/5): - 没有 各方面都不满意，吵，房间小，厕所小，卫生不好
• RAYMOND CHONG (2/5): - No. The room condition is very bad.
• XIAOGUANG (1/5): -
• max (1/5): -
• Wei Keong (3/5): - 滿意
• Sree (8/5): -
• Asiah (6/5): -
• Mardiah Hayati (4/5): - good location bathroom is in bad condition, dirty and door halfway falling off
• Aruljothee (6/5): - Cleanliness of rooms could be worked on.
• Law (1/5): -
• Niza (4/5): -
• Sree (10/5): -
• Zamri (7/5): -
• HUI KIM (7/5): -
• Khai (6/5): -
• Teo (3/5): -
• YAHAYA (6/5): Just ok for transit - Near amenities Small room
• Nazriah (10/5): -
• Siti (7/5): -
• Khai (7/5): -
• kian fatt (5/5): -
• MOHD NAZRI (5/5): - Many shops available surrouding this hotel Very convinient Water heater does not available in certain rooms
• Tan Chun Kiat (1/5): -
• Ku Masayu (10/5): -
• Theemoli Ap (10/5): -
• Sze Woon (6/5): -
• Khairul (5/5): -
• SODAHTUL AQWA (8/5): -
• Mohamed Azmi Bin (6/5): -
• Rusmady (7/5): -
• weichin (4/5): -
• Haroddin (6/5): - Ok Suka
• Max (2/5): -
• Ghani (1/5): - Minta bilik untuk 2 orang bagi single bad. Ruang macam bilik stor No good
• Mizan (6/5): -
• WAN SHARIR AKMAL (5/5): -
• Zuraidah Hanim (7/5): -
• Nor Azlan (7/5): - Ok lah.Bilik terlalu kecil utk 1 katil q dan 1 katil bujang
• Neng mariani (7/5): - Smell of cigarette
• AMIRAH (6/5): - good cause have a surau no lift
• Azani (10/5): -
• Choy Lan (2/5): Dirty - The staff friendly The room super super dirty and got cocoroch.
• Wan (7/5): -
• Lim (7/5): -
• mohd (5/5): -
• mohd (5/5): -
• sze kong (1/5): 非常差…. - 很差..枕头床单都有异味，墙壁破洞，拒绝的花了一百多住的好像几十块的炮房一样…门也没有的防盗锁 全都要改进….好落魄的酒店要收一百多块真的很不值得
• Khairul Azmi Hj Bajuri (7/5): - The location is near to highway PLUS access but my air conditioner is not operate well The machine for confirming booking is outside the premise, for safety reason i consent and aware to pulled out cash money while stranger walk passing by.
• Sree (5/5): -
• Sree (5/5): -
• THEVAGE (1/5): -
• aswelly (10/5): -
• CHAN (8/5): -
• jeffriblackmore (6/5): -
• Kow Kang Paul (4/5): -
• Abdul (5/5): -
• Abd (6/5): Pleasant - good location
• Tan (1/5): Very disappointing stay - Nice location Although I booked a deluxe room, the room smelled bad due to a musty odor. The floor was greasy and not clean. I reported this to the front desk, but nothing was done to improve the situation. They only gave me a can of air freshener to spray in the room to cover the smell. The area outside the room was cluttered like a storage area, and there was a storage room directly opposite. Overall, I was really dissatisfied. Once I realized that communication was not helping, I checked out immediately.
• Pritha (9/5): Superb -
• Wan (3/5): Poor - Nothing i like. Room too small, aircond cannot change temperature, very uncomfortable, sticky.floor.. sorry eg hotel, i pay rm108 for my stay but hotel rm70 is better. Hope you improve.
• Praveen (1/5): Dirty bathroom, oily floor. -
• Rizuan (8/5): Very good -
• Steven (1/5): Bad -
• Lady (8/5): Very good -
• Zaharuddin (6/5): Pleasant - Very good location and very cheap Facilities need improvement
• Chan (5/5): Passable -
• Hamdan (7/5): Good - Short to go JB lobster have mini supermarket
• Yanaa (2/5): Very poor - aircond cannot adjust . to hot no hairdryer in or outside room
• Alessa (10/5): Exceptional -
• Afiq (6/5): okay - room size okay smell cigarrette very off putting not really clean
• Jamaludin (8/5): Very good -
• Salimah (5/5): Passable -
• .raymond (7/5): Good -

Photos