HeartCBD LUX Top Floor 2 Bedroom /Pool/Spa/GYM

Location: 222 Russell Street, Melbourne, au

Star Rating: 8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Sauna
• Non-smoking throughout
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Internet access
• Covered parking
• Swimming nearby

Rooms Available

• Two-Bedroom Apartment

  The private pool is the standout feature of this apartment. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. The spacious air-conditioned apartment features a flat-screen TV, a washing machine, a dining area, an electric kettle as well as city views. The unit has 3 beds and 2 futons.

  Max Occupancy: 8 (8 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Kitchen
  • Dining area
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

Guest Reviews

• Lisa (8/5): Great large apartment for short or long stays - Really large apartment, plenty of room for everyone. Good pool and spa facilities Nightlife noise
• Pui L (10/5): - Love it. Excellent stay would highly recommended
• Pui (10/5): - Perfect stay. Clean and great location
• Dimitrios (8/5): -
• Dique (6/5): Loved the location and the unit was bright and well fitted out - Location was magic in the center of Melbourne Shame their cleaners let them down I have communicated my thoughts and I am sure things will be rectified Only one swipe card for the lift made some issues for 3 adults going different direction Sorry but I am 72 and I hate showers over baths - a handrail would help And again Cleaners have let the owners down
• Loren (10/5): - Great location to the city centre and China Town. Great views. Lots of space. Comfortable beds.
• Lines (8/5): -
• John (8/5): - Great spot, fabulous views, good facilities Leak from the ceiling in the entry was a bit of a concern since it's a top-floor unit. We expect it's repaired by now.
• James (7/5): -
• kirsten (8/5): Perfectly located and comfortable for a large group - The apartment was perfectly located for our group's needs. We were 6 people and the extra 2 bed set ups were very comfortable and there were lots of extra blankets. There was plenty of space for our group and we didn't feel cramped. The space was clean. We had a bit of difficulty connecting to the wifi as it was not named as per the message from the owner and the router was not where we were told it would be. However once we found the router we were able to connect without further issues and the contacts did try to assist when I reached out. The balcony door was also stuck so it couldn't be opened or fully closed. However there were space heaters that kept us warm.
• ANDREW (10/5): - convenient, space, comfort
• Gazmen (1/5): Stay away from Lux Apartments Pty Ltd - I liked when I left the place. very positive review of this place is false. Once you've paid the booking price. The company that owns the property then demands a $300 bond. Cant pay with Visa card , has to be a bank transfer. Otherwise, no key. Property is tired and dirty. Air con dripping from the kitchen ceiling to a bucket on the floor. Mould in the bathroom. None of the sliding doors and windows dont close properly Been 2 weeks still haven't received my bond. ANY POSITIVE REVIEW ON THIS PLACE IS FALSE
• Leanne (4/5): Would not stay there again - Location The apartment was dirty. The draws in the kitchen where utensils were stored was so disgusting that I didn’t use them. There were dead baby cockroaches in the draw. The only soap in the bathroom was a pump bought from Aldi that anyone could put anything in, there were no washers and not even a sachet to wash any dishes in if you did use them
• Nicky (10/5): -
• Audrey (10/5): -
• HIO IONG (8/5): - Bed enough for group of people, good location, near the CBD The hair dryer was not working after we check-in, we tell the host immediately and they also replied rapidly. But they were able to send us a new the next day. We cannot use the hair dryer for the first night :(
• Varun (5/5): It’s average - Cleaners need to clean the bedrooms properly and toilet was not clean properly Not clean at all
• Mirlu (10/5): We had a wonderful stay in this beautiful, clean apartment and especially loved the amazing view. - We had a wonderful stay in this very nice apartment. The view was absolutely beautiful. The whole place was clean, well-maintained, and very comfortable to stay in. We also love the pool and spa. We truly enjoyed our time here and would gladly come back again.
• NIRAV ASHOKKUMAR (6/5): It was a pleasant one but could have been better for this price - Location was the best as accessible to anywhere from the city Some of the thngs have worn out so need a change for example the door of the bathroom also need to make it more appealing and need all the heaters to work
• Zoe (9/5): We had an amazing time, and the accomodation really contributed to that! - The location was great! Right in the middle of the CBD, so you were close to everything. The room was very spacious and had many great appliances, like a dishwasher, oven, heating and cooling etc). Great value for money!
• michial (2/5): Not value for money ,photos of the place very miss leading - Location Place looks run down ,try to think your getting 5 star resident, but place lucky if it would be 2 star ,sorry dissatisfied plenty
• kako (10/5): -
• Natakers (6/5): Pleasant but there is room for improvement - Clear instructions on how to collect keys and get into the property. Great location. Very prompt response to enquiries. Only one key card, so if someone went out, everyone else was either confined to the apartment or locked out of the property. Property was not as clean as we expected, especially given it was stated they needed 4 hours between guests to clean the property. The sofa bed was usable but broken (the roll out part of the bed didn't lock in therefore moved away from the rest of the couch). The shower over the bath was slippery and bathroom was well used (not the same bathroom as in the photos). There was not enough crockery. Windows were able to be opened however there was no security screen.
• Karen (9/5): - Location in CBD was fantastic. Communication was excellent, prior to and throughout our stay. Instructions on checking in were spot on. Would stay there again.
• Gregory (8/5): Large and very centrally located apartment in the city for a decent price. - Great location, easy check-in, substantially large apartment. A little dated, and attention to detail for cleaning could have been better, albeit the large areas were clean.
• Rhyan (5/5): - The bathroom needs updating and kitchen The bathroom was pretty old Shower hard to get in and out as it’s one the bath Not really clean
• Lillian (1/5): We didn’t stay at this address. We had to organise another place to stay and get ready for the events planned to attend - Initially it’s position and what was seen in photos It was disgracefully filthy … so much so that we couldn’t stay there and had to ask for a refund of already paid funds
• Steph (7/5): - Location
• Aaron (7/5): - Great value for money because of the space and the location Good value, but old and tired inside. Cleaning was ok. Disappointed at the neighbours who have installed CCTV and monitor your movements in the common areas, even the bin room, reporting and even fabricating lies. Instructions on the stay were outdated, with incorrect info on rubbish and locks. All this said, the hosts were very accommodating and very responsive and very helpful.
• Veluri (6/5): Good experience but must have been better. - Location good.. we expected it was complimentary but we were disappointed we need to pay for the breakfast. Internet was very slow It would be great if you can add house keeping everyday to keep it more neat and clean. Thank you. We liked the house view and the price and location near to all things.
• Stuart (8/5): -
• Melanie (8/5): - Nice, spacious area with a balcony. Kids enjoyed the pool and spa facilities.
• Walker (5/5): Apartment size was good, location was good but apartment is very tired and needs some maintenance! - Location The apartment is very tired! The additional charge to have the sofa bed made was ridiculous - it wasn’t a made up bed - just a doona thrown on a couch. Specifically asked for two 2 keys / swipe cards but didn’t get two swipe cards which was very frustrating given you need a swipe card for the lifts to work! So whenever people were coming and coming those in the apartment had to come down to give others access. Very annoying.
• Joyani (1/5): Horrendous - Lots of things broken, big gap in balcony door ; didn’t close, toilet roll holder broken , wifi password wouldn’t work , no bins in kitchen, broken/stained couch , bathroom disgusting And a man entered the apartment right as we were checking out VERY CREEPY
• Gebreyohanis (10/5): -
• Lucie (8/5): -
• Hattadi (9/5): -
• Jessica (5/5): - Good location The apartment itself was not very clean. Surfaces including the bench , sinks had not been cleaned. Food in the sink upon arrival. The carpet not vaccummed properly we found lollies on the floors in the bedrooms. A used towel behind the door. Most surfaces needed to be wiped down ( which i did while there).
• Karen (10/5): Great family weekend. - Convenient for city stay, easy parking option and apartment was perfect for the family. Great communication from host.
• Irina (8/5): -
• Gladys (7/5): - The location is good. The size just nice for us. The kettle is rusty. Not able to use. We had to buy new one. Some of the pots also rusty. When we on the main heater which is central controlled. One room is just nice one room is too hot until we move out to sleep in the living room.
• Neil (10/5): Comfortable. Great location and great value for money - Perfect location for me and my teen girls. Metres away from china town which we love. Easy walking distance to central shopping and trams to the footy. Photos and descriptions were exactly as shown. Comfy beds and our host was very friendly and welcoming We would definitely book again and wouldn’t hesitate to recommend to family and friends
• sandra (9/5): Excellent location with good facilities. Comfortable beds. - The location is amazing. Short walk to all trams and shops and restaurants. Easy to find and get to. Very nit picky but one bathroom between 5 adults was a struggle, it took some planning and organising but it was ok. The lock on the door was a bit dodgy the deadlock was not working so only a simple push button lock and door was loose. But everything worked out
• Kellee (6/5): On a high with the family - Instant access The difficulty in finding the place... I was unaware there was no reception and after 8 hrs travelling this was very frustrating to figure out ( not very tech savvy)
• Jan (10/5): Exceptional - Loved the location, very central. Very comfy beds. Good communication, easy to access. Everything we needed was there. There was nothing not to like.
• Graem (8/5): Very good -
• Simon (10/5): Relaxing and convenient - Great location and facilities. Clean and comfy No problems at all
• Blake (10/5): Exceptional -
• Jane (5/5): Overall the apartment was in a very unclean state of disrepair. Great location. - The property was in a great locations for us The apartment was very dirty, floor and surfaces, not clean, including carpet and lounges. Dirty sock from previous tenant under bed. Curtains don’t close, toilet roll holder broken. Kitchen tap broken. Shower tap change over button broken, spills water into floor. We couldn’t get in. Check in instructions not correct for specific apartment.
• Vaishnavi (10/5): Exceptional - In general, I Liked it .
• Reggie (10/5): Exceptional -
• Steve (5/5): Was in a great location and as it was only a 2 night stay it was ok. Not 5 star and would not stay again. - Location was perfect. Having read reviews we encountered many problems previously raised. No tea towels, curtains could not be closed easily, cleaning especially the kitchen very poor. We found mouldy tea bags in the cupboard. Greasy kitchen cabinets and telephone. Broken shelf in cupboard, when you opens the door the bowls fell out. Most lights in the kitchen not working, the kitchen tap on off mechanism came off in my hand. Broken door on tv unit, broken toilet roll holder, broken clock in kitchen. The entering apartment instructions were wrong, there is no digital lock and there is no bin shoot it was a bin room and not in the location described.
• Jodi (10/5): Our family loved the space and location this apartment provided - we will be back - In a fantastic location, this apartment is perfect for a family! With large living spaces it allows multiple spaces for the family to spread out and rest between activities during the day. And it’s CBD location enables you to walk almost anywhere and close enough for to come back for down time before heading out again. Close to free trams, and an abundance of dining options on your doorstep, and a supermarket & convenience stores within minutes. And bonus that there is a pool, spa and gym onsite in complex. We would definitely recommend this apartment and would stay again. Communication from host is great too. Street noise can be loud, curtains didn’t fully close to block out light
• Rob (6/5): A great spot to stay. We also have 4x appointments we rent in Noosa Heads and a few things like I mentioned makes a diff - Location Windows needed cleaning , there was no glasses for wine etc. So we purchased them and left them there.
• Megan (5/5): Average - Location and spa & pool facilities Tired bathroom including mould on tiles & shower screen Broken toilet roll Air conditioner did not work Dirty & stained cushions on lounge TV cabinet door falling off. No plug in sink to wash dishes
• Kristy (8/5): Very good -
• Ihe (7/5): worth the price - big apartment n there were lots of extra fold out cushions that could have been used for beds location was great pool and spa were good with extra towels checking in was easy as the key was in the building and not left in a convenient store like alot of others we've stayed at check in was 3pm - 10am and not 2pm - 10am we tried to check out at 11am but it was non negotiable one couch was very dirty and stained.
• Chris (5/5): Room needs some general maintenance to get up to what I was expecting - The location is close to City, China Town, Theatre etc Excellent Pool and Spa Gym facilities that can be used Nice view from 22nd Floor Room is not 5 star. Dusty especially under furniture, Curtains falling off at ends, Stain on one trundle matress under single bed, No aircon, just 3 small K Mart Heaters that kept tripping out switchboard
• Lee (8/5): The location was great and close to Chinatown would stay there again. - The location was great and the pool was an added bonus.
• Georgie (9/5): Great apartment for a city visit - Fantastic location. Right in the middle of everything. We loved having Chinatown right there and walking distance to the footy ovals. Ken was a great communicator Would have been nice to have actual futons to sleep on rather than the thin mattresses on the floor. The party was a group of solidly built men so really needed proper mattresses
• Faihan (10/5): Exceptional -
• Justin (8/5): Excellent Location, Great Views, Very Secure Parking - Excellent Location - Great Views - Very Secure Parking - Secure Building - Helpful Reception Staff - Separate Residential Lift - Amazing Comfortable Beds - Access to Pool/Spa/Sauna and Gym (there are towels at the pool too) :0) Overall the apartment was great, in a fantastic location, very secure and has wonderful, sumptuous beds; It was a great stay and I would recommend it to anyone 100%. We will stay there again. Ken always answered my questions straight away and is an excellent host. What's not to like ? - you won't find another 2 bedroom apartment in the middle of Melbourne CBD for this price, it really is amazing value - just book it, reserve your parking in advance, pack your bags and GO!!!
• Amanda (9/5): Superb -
• Chaslyn (8/5): Very good -
• Elodie (7/5): Good -
• Kingtak (9/5): overall good - location is the best facilities a bit old
• Anna (8/5): Great space for a family of 5 - A great location, pool and Gym were fantastic. The apartment needs work and basics like Wine Glasses, Sponges, Tea Towel etc I have spoken with the lovely host that is going to address the issues we had.
• Benjamin (9/5): Superb - Location and apartment were great 👍🏽 Some of the vents were dusty and stain on roof
• Ellis (3/5): Much better wround. - Location is good. Place is very dirty and not cleaned properly and very run down..
• Shane (10/5): Exceptional -
• Shane (9/5): We enjoyed our stay, location was great, easy to get around on the inner city trams - It was big enough for our family of 5 Needs updating
• Julia (10/5): Excellent apartment in the CBD for short and long stays. - The location is excellent to access all sides of the CBD. The apartment is great for 4 people , being very large with plenty of room, am outside balcony, full kitchen and also has a washing machine. The sun deck, pool and gym are very good too. Nothing was bad. If I had to offer a suggestion - the kitchen could do with some extra mugs of a decent size and providing 2 key cards would be an improvement.
• Waseem (6/5): Pleasant -
• Skye (10/5): Exceptional -
• Zachary (6/5): Stay and staff was amazing - the property was really nice and clean Staff at the hotel were amazing but the booking.com person who i had to call multiple times for codes and stuff wasn’t helpful at all
• Louis (9/5): Superb - Overall the property was very good maybe just need to acquire some more efficient drapes so a blocks out the night lights and get a good night sleep apart from that everything was very good The location was good and very spacious
• Tania (10/5): Exceptional - Our host was very responsive with all communication, and very accommodating with extra guests at the last minute. Everyone was impressed with the top floor apartment!
• Anonymous (5/5): Great location. Not happy with booking.com communication - Location Good sized room Comfortable bed Only 1 swipe card/key for 4 people. There was no communication between booking.com and the mantra reception when we arrived- didn’t know what to do- wasted time. Only 2 wine glasses for 4 people
• Vesna (10/5): Exceptional -
• Sarah (9/5): Great views - The comfortable beds the pool and spa were fantastic Great views and very convenient location Toaster didnt work Rubbish room on floor had a funny smell No teatowel
• Jackson (10/5): Excellent! - Great stay, excellent facilities, responsive host. Would recommend strongly! Thanks!

Photos