Grand Hôtel City - Akwa

Location: douala , ancien 3eme, Douala, cm

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 06:00 AM - 03:00 PM

Check-out: 10:00 PM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Table tennis
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Kid meals
• Evening entertainment
• Lower bathroom sink
• Entertainment staff
• Coffee Shop on site
• Fruits
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Covered parking
• Hosted evening meal (reserve)
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Single Room with Private Bathroom

  This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Baby safety gates
  • Sofa bed
  • Shallow end
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Marie-Elisabeth (9/5): Pas de photo de cafards, ni de séjours - J’avais une très belle chambre, ménage bien fait, un bon lit, J’ai été surprise de voir les cafards 😠. J’ai payé 500fcfa pour un café ☕️ et cette somme est passé en room service (on insiste pour monter le repas et on ne dit pas que c’est payant) Pas de sourires
• Akoth (5/5): Comfortable. - The room and facility is generally comfortable and clean. Room is fit for purpose - sleep, rest, work. Housekeeping and front office staff also friendly. Rooms are sound proof enough to block out most of the external noise from the downtown activities. The franchise seems to have different locations could be clarified. This specific location is a little wanting, seems like downtown and dingy but the interior/facility make up for it. Room needs to have reception and restaurant extension numbers. Restaurant team could be better trained to be more hospitable especially given it is bilingual, not going to be easy for non French speakers.
• Pamboro (10/5): -
• DENE DOUMBAYE (5/5): - Bonsoir, je ne peux pas évaluer cet hôtel puisque j'ai été conduite dans un notre établissement (qui était très bien) , car ma réservation n'avait pas été prise en compte, pourtant j'avais appelé pour la confirmation et on m'avait assuré que la réservation avait été faite; arriver à 23h à Douala et entendre ça, vraiment je n'ai pas trop apprécié donc GROS MANQUE DE PROFESSIONNALISME à ce niveau ,pas du tout élégant ; heureusement quand même la réceptionniste a bien rattrapé le truc et m'a fait loger dans un hôtel du même groupe et au même prix, et j'y ai passé un agréable séjour, donc bon point pour elle ! (Mais vraiment faire des efforts pour éviter des désagréments de ce genre à l'avenir)
• David (7/5): Pas mal - Rapport Qualité prix intéressant La qualité des repas du restaurant necessite d'etre ameliorée
• Haoua (10/5): Amazing time there - The place is super clean Employees are very welcoming and friendly
• CHRISTIAN (9/5): - Le confort est la qualité de service L'accueil au restaurant, et la position du quartier qui inspire la peur à première vue
• Haoua (10/5): -
• Haoua (10/5): -
• Haoua (10/5): -
• Ellison (8/5): - Confort Location
• David (8/5): -
• David (8/5): Sympa - simple mais acceptable
• Moussa (9/5): - Le personnel La chambre était spacieuse bien équipée Très bon rapport qualité prix La connexion internet très mauvaise 😮‍💨
• Tchoumbou (10/5): -
• Inna (7/5): Paisible - La propreté de la chambre et l'accueil
• Abhijeet (7/5): -
• Larry Francis (10/5): Super - Sastifait Oui
• Jean Rigobert (7/5): Objectif atteint dans l’ensemble malgré la crainte de rentrer seul rard - Le cadre accueillant Plongé dans un quartier dangereux
• Inna (8/5): -
• Thierry (10/5): - The cleaness of the rooms
• Larry (7/5): I like it - Nice Noirsy around but was ok
• Mitja (7/5): Passable, but not the ideal room. - Free airport transfer. Friendly staff helped me to call when there was no electricity. Bad WIFI. No electricity in morning (might not have been their problem). Extremely small bathroom (see photo) :D :D No remote for AC. Mattress as hard as the floor. Poor breakfast. Just eggs and bread. Busy location, music until 00:00.
• Tonaxton (10/5): Cool place - Great
• Mwangi (8/5): Very good - Located in the heart of a busy side of Douala about 5km from the airport. Friendly staff. Most are bilingual. Some rooms can get noisy because of activities outside the hotel but the hotel can move you if alternatives are available.
• Tonaxton (10/5): Great options for budget oriented business trip - I love it I needed a quiet and comfortable place. I got it.
• Chigmou (7/5): Good -
• Perumal (5/5): Passable -
• Ibrahim (10/5): Exceptional -
• Ibrahim (10/5): Exceptional -
• Ibrahim (10/5): Exceptional -
• Daniele (9/5): Good Place in Douala - Great value for money, clean and spacious rooms Staff was not always friendly and did not really make an effort to speak English or to speak French slowly. But aside from that everything was smooth
• Terrence (5/5): fair - The cleaning staff and the restaurant staff were amazing. Most of the front desk staff are so rude and also can't speak or understand English. The location of the hotel is at a nasty and congested area.
• Daniele (8/5): Very good -

Photos