THE ROYAL BOUTIQUE KENSINGTON LODGE by LONDON , SLEEP 11

Location: 5 Elm Close, London, gb

Star Rating: 5.3 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Family rooms
• BBQ facilities
• Luggage storage
• Safety deposit box
• Soundproof rooms
• Non-smoking throughout
• Shared lounge/TV area
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden

Rooms Available

• Three-Bedroom Vacation Home

  Featuring a private entrance, this holiday home consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. The holiday home provides a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 6 beds.

  Max Occupancy: 11 (11 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Shared toilet
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Semi-detached
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Karanveer (1/5): - The owner is totally rude person didn’t handover keys .
• Charan (1/5): All fake - Very poor Fake
• Ifraz (1/5): Big scam - Extremely Disappointing and Distressing Experience I recently booked a stay at The Royal Boutique Kensington Lodge through Booking.com (Confirmation #5399721033) for a group of 8 adults. From the start, our experience with the host was hostile and unprofessional. When I contacted the landlord to arrange key collection, he responded rudely and questioned why I needed the keys. I mentioned that a few friends might briefly visit, and that we were planning to show them around London. I also mentioned there may be a short moment to cut a birthday cake (which we later moved to a restaurant). There was no party planned—just a casual, quiet gathering. Despite explaining this, the host refused to hand over the keys, claimed “no gatherings allowed,” and aggressively told me I would be “kicked out” if I tried to check in. He was unwilling to discuss or show any flexibility, and completely ignored all follow-up messages—even after I clarified that the birthday gathering had been moved. Booking.com customer service was unhelpful and insisted the booking was non-refundable, offering no alternative accommodation or resolution. Attempts to reschedule were also impossible due to no availability until September 2025. This experience has left me deeply disappointed. I felt mistreated, misled, and completely unsupported. The host’s aggressive attitude and Booking.com’s rigid policies created an unfair and distressing situation. I hope Booking.com will investigate this property, and I strongly caution others considering a stay here. Avoid at all costs. I did not get the keys and I paid £182.25 just for booking ,despite sending text host did not bother to give keys , seems a planned scammed
• Paola (1/5): I don’t recommend this stay because the landowner rude about he want to us force to do the check in his time and availab - Nothing No towels, one of the beds without douvet, bed sheet and pillow case, the cleaning was really poor, dirty plates and rubbish in one of the rooms plus he gave us flat number 6 when we rent number 5. We take so photos a videos
• Shereen (9/5): Good - Location was good with amenities all accessible. Very clean and comfortable Some of the handles to the bathroom and bedroom were broken. Microwave was not clean. Need more bins.
• Stebin (10/5): Exceptional - Thoughtful and well-organized arrangements from the host. Exceptional availability and responsiveness, any questions or requests were quickly addressed. The property itself was clean, comfortable, and had a welcoming atmosphere. To be honest, there wasn’t anything that stood out negatively during my stay.

Photos