2 BR Flat By Regal Realms Short Lets & Serviced Accommodation Kensington, 2-Minute Walk from Station

Location: 21 Holland Road Flat 4, London, gb

Star Rating: 7.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Luggage storage
• Express check-in/check-out
• Car hire
• Table tennis
• Currency exchange
• Darts
• Karaoke
• Squash
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Pub crawls
• ATM/banking
• Express check-in
• Billiards or pool table
• Free wired internet
• Scuba diving on site
• Ski lessons on site
• Snorkeling on site
• Tennis lessons on site
• Internet access
• Golf cart
• Fishing nearby
• Snow sports gear
• Water sports equipment
• Beach toys
• Paddle boating nearby

Rooms Available

• Two-Bedroom Apartment with Balcony

  Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a washing machine, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Sofa bed
  • Adapted bath
  • Shower chair
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• López Sánchez (1/5): Horrible experiencia - Nada, siendo las 11 de la noche no pudimos entrar al apartamento porque el código era incorrecto y dp nos enteramos que el piso estaba cerrado temporalmente. No me gustó nada, empezando por el trato. Nos quedamos en la calle (4 adultos y 2 niños) con el frío que hacía...
• Mathaiyan (8/5): -
• Roman (1/5): - Gar nix Der Vermieter ist ein Betrüger und hat keinen Schlüssel hinterlegt. Haben mit unseren 2 kleinen Kindern um 22:30 Uhr bis 1:20 auf der Straße in der Kälte gewartet. Er ist nicht ans Handy gegangen und bei Booking Dienst haben wir niemanden erreicht. Es gab keine Hotels erst nach 3 Stunden konnten wir ein Hotel finden. Welches leider uns nur 1 Nacht anbieten konnte. Am Nächsten Tag mussten wir mit der Suche neu beginnen. Da der London Marathon war, war dies sehr schwer eine Unterkunft die halbwegs preiswert war zu finden. Wir hoffen dass diese Person für Booking gesperrt wird. Weitere Schritte wurden schon eingeleitet.
• Janthea (5/5): Host said he was knew to this industry - Location Lack of pillows (Had to buy our own) No sweeping brush No hand brush No dust pan Shower water was warm (so annoying) Lack of hanging spaces for clothes Couldn’t get tv on No dish cloth Washer/dryer WOULD have been better, Rather than a stand alone washing machine One bin liner was in the apartment *There was no key to the lock on the kitchen door which led out to the patio so had to sleep with out door locked for duration of stay. Reported to owner but failed to grasp what I was explaining
• Ilaria (8/5): - La vicinanza all'Olympia, alle fermate di autobus e metro è il top.
• Daiana (10/5): -
• André (6/5): -
• Mustafa (1/5): Very disappointed with my stay due to mould on the ceiling and a locked balcony that was advertised as accessible. - Nothing I was very disappointed with my recent stay at this property. There was visible mould on the ceiling, which is completely unacceptable and raised serious hygiene and health concerns. Additionally, the property was advertised as having a balcony, which was one of the main reasons I chose to book it. However, when I arrived, the balcony was locked and inaccessible. This felt very misleading, as it did not match what was advertised. Overall, the property did not meet expectations, and I would not stay here again. I hope the owners address these issues for future guests.
• Tiayna (10/5): My day was amazing - The property is based in a really good location I also like the decor of the house throughout The is absolutely nothing wrong with the property itself. The property is situated on the top floor and there’s no lift so the stairs was a little bit long to climb.
• DraLaur (5/5): Consider somewhere else... - I liked the proximity to the mall and restaurants. The host was quite pleasant and apologetic! This place just wasn't a great option for my family. I would recommend making it very clear BEFORE booking that there will be very steep and narrow steps to get to the flat- 4 flights of stepsto be exact. I'm sad I didnt get the chance to take a picture! We were on the top floor and it was def a hassle with 5ppl including a toddler and so many bags to get up and down. We had an issue with hot water at nights so that made it difficult to shower. The clothes rack was left outside in the rain which made it impossible to do any laundry as it was metal and had murky water coming out when we opened it up. The beds are very soft and uncomfortable, def bit my preference.
• Philippe (7/5): Bien mais peut mieux faire - L’emplacement 4 étages d’escalier difficiles Équipements cuisine faible et pas de table pour manger juste table de salon Pas de torchon pour la vaisselle Placards cuisine peu sécurisé Douchette fuit de partout Bruit de pompe extérieur incessant
• Louise (7/5): - Cost and location of the property was perfect for our stay. The host was friendly and answered all my queries quickly and efficiently. It was clear they wanted our trip to be special. Property has modern decor I want to notice honest constructive feedback. We enjoyed our stay and have I graded most exceptional but some areas fair. For my feedback to be fully exceptional I would suggest the following: Although the property states it has been newly renovated I would recommend further touch up to paint where settee have rubbed walls, crack repair to fire and work service, electrical outlet need to be better fitted and secured. Cosmetic cleaning to carpets where stained. My main issue with the apartment was a smell when we arrived as though property had been empty a while. I would suggest plug in air fresher so nice smell to greet guests. The last point I would raise is there was a smell from the fridge as though the fridge had been unplugged and not used for a while and then plugged back in without cleaning. I hope you don’t take these comments badly as we did enjoy our stay and feel these would only improve our experience
• Madeleine (1/5): we had to check out the next day as we were depressed. 2 weeks now we havent received our refund. - we did not like the apartment as it was not as advertised. firstly the apartment is on the 4th floor and no lift. it is not a 'newly renovated apartment', the toaster is very old and dirty. the kitchen cupboard is in a very bad state. there is no dining table . The mattress is dirty and no mattress protector. it is very very far from Harrods. So why making false advertising. The microwave also was not working.Last but not least,there is no air ventillator in the bathroom & toilet.
• Mohamed (10/5): Great place , a bit far from Hyde park and Oxford - It was clean and the same as the photos The couch’s don’t open properly
• Laura (4/5): -
• Myma (10/5): Awesome place. - Everything about the place was nice. We had everything we needed. Very comfortable. The stairs. It was tiring carrying our suitcases up the stairs. Otherwise everything was perfect.
• Kevin (9/5): Great location clean tidy apartment -
• Doreyat (9/5): -
• Ninve (7/5): -
• Biskic (9/5): - Odlicna lokacija, udobni kreveti, terasica (odlicno za pusace) 4.kat bez lifta
• Pamela (10/5): - Very spacious, has a washing machine & fridge freezer and the location was perfect for an event I was attending at the Olympia. 4 minute walk. Plenty shops about for food etc too I had a heavy suitcase so had to get it up and down the 4 flights of stairs but it was worth it when I got up there just something for older people to consider
• PABLO (4/5): - La ubicación, pero hay muchos otros por ese precio a igual distancia del centro. Limpieza muy deficiente con sabanas sucias. Baño sin espejo ni mueble. No tiene armarios por lo que la ropa debe quedarse en la maleta. La mitad de los cajones no abrían. Una de las ventanas no cierra. Los colchones están muy muy usados, muy difícil dormir en ellos.
• Luigi (6/5): Nearly enough, but with more attention it could be good. - Terrace very nice, wi-fi works flawless, 3 televisions, good position, clean, late check-out. Works in progress on the stairs, no mirror in the only bathroom, which had no windows and the fan didn't work. The windows of the terrace almost impossible to close, no coffee maker, no small spoons, no coffee cups, no colander, not enough towels. To open the extenal door you had to go downstairs (from the third floor) because the intercom didn't open it. The dishwasher was useless due to stagnant water and had an unpleasant odor. The staff didn't intervene to remedy the situation.
• Leandre (3/5): - Property was not as described. The description on booking.com was not the same, not close to harrods and not close to a working train station. the the train station listed on the description was not the same one.
• Jussi (7/5): Everything worked - Good location with all necessities in place Air conditioning would have been superb
• Jordan (10/5): Great location & very accommodating host :) would definitely stay again! - Great location & very accommodating host :) would definitely stay again!
• Athanasios (10/5): Fantastic and quiet stay - It was fantastic,quiet and close to bus and metro Everything was fine
• Blen (10/5): Relaxing and convenient - Very spacious and very understanding hosts!
• Zie (9/5): Superb - Me and my family really enjoyed staying in this wonderful apartment. Really good facilities, comfy and the location is superb. Easy access to most attractions in London. I will stay here again once I visit London soon.. Many thanks to the host Hamza.😊😊
• Maria (5/5): Convient location. Good communication with hosts. But property needs some work and lacked basics - Location. Outside area Steep stairs to flat.
• Vincent (8/5): The hosts were great and came to the rescue when I managed to lock the door keys inside the flat! - Location was great No kitchen table and limited selection of crockery and glasses
• Brian (8/5): Very good -
• Olejarnik (1/5): Strongly don’t recommend!!!!! - I strongly do not recommend renting from this owner. Complete lack of professionalism in customer service, and it is likely an illegal rental since the owner refuses to issue an invoice for the stay despite previous promises. The apartment itself is in poor condition, with dampness in the rooms and mold on the bathroom ceiling. No view from the windows, and access to the apartment is via narrow, winding stairs. I do not recommend it!
• Marc (8/5): Very good -
• Veronica (10/5): Exceptional - Clean ,very comfortable bed and place.
• Göksu (8/5): Good host! Good location. - The location of the house was good. It was a short walk from the bus stop. Our early check-in request was accepted. The host was constantly helpful by personally contacting us during our stay. There were 4 spare towels for 4 people, and plenty of supplies in the bathroom and kitchen. Balcony is so cool! Liked it Everything was okay. Just a fee notes; The house was not clean enough. It really needs a detailed cleaning and better sheets and pillows. It would be nice to have mirrors in the bathroom and 2nd bedroom.
• Ramirez (4/5): Definitely not what I expected. Looks are deceiving. - Location was accessible to transportation. It had some stores/restaurants in walking distance. Originally I requested to check in early, it was granted. However, once we arrived at the later time, it still wasn't ready. The key was not in lock box. It was dirty, smelly, and not as described. Luckily, they sent cleaners to clean it while we were there, although the apt manager requested we leave until they were done. It was Christmas day and we wanted to relax before dinner. The house cleaners were great and helpful. The unit does not have closets or dressers. The patio door does not close completely so you receive a cold draft. It's apparent they are renovating the place but it still needs work and they need to identify where the smell is coming from. The sink in the kitchen was also clogged upon our arrival. We had placed 2 beers in the refrigerator and the next day they were gone. I mentioned it to the apt manager who said no one entered the apartment. Although, the maintenance people lived in the apartment downstairs. The entry is dark, the first apartment had no front door, the front door into the complex was always opened, anyone can enter. The hallway rug and onto the stairs, is old and dirty. As we walked by the stair landing a piece of the drywall fell onto our legs. It's evident they are renovating to most likely rent out all the apartments but they still need more work or they need to be honest in their photographs. On first look, the apartment space looks good. Furniture looks nice, beds are not too comfortable but it has what you need. The apartment manager did try to work with me but when I requested to just pay for a few nights so I can leave and move into a hotel, due to it not being what we expected, he refused to refund me any monies. Booking.com tried to help me resolve the issue. I felt like a hostage. If I left I would lose the money I already had paid and could not afford to spend more money moving into a hotel. Overall, I was disappointed with the whole experience.
• Harith (10/5): “Our stay was exceptional—comfortable, convenient, and memorable. We can’t wait to return!” - Our stay at this lovely, cozy apartment was absolutely amazing! We had a wonderful time, and Hamza was an exceptional host, attending to every detail with care. The apartment’s location was perfect—very close to all of London’s major attractions, yet situated in a safe and quiet neighborhood. We loved every moment of our stay and would definitely choose this apartment again in the future! Nothing
• Bodhare (10/5): Amazing stay with my group of friends during Christmas holidays - The apartment was amazing and the hospitality was top notch. The rooms are so spacious and clean and the location is perfect to travel anywhere in London City. Absolutely amazing and stunning apartment and the view is truly spectacular. Very peaceful and chill place even though it is located on the busy streets. Nothing. Everything was perfect
• Piotr (10/5): Exceptional - The flat is well located on top of the building so even though it's close to a busy road it's really quiet and peaceful. Exceptioally well located and with a very nicve terrace with chairs. It's great for a short to mid-term stay.
• Rachael (8/5): Olympia trip - Fantastic location for event at Olympia. Close to shops, restaurants and pubs. Apartment was clean and comfortable. The little outside balcony was a nice addition. Very quiet for central London (additional glazing helps to limit traffic noise) and felt secure on the top floor. Host was available for problems and provided good, timely access information. No WiFi but that was expected from previous reviews. It is on the top floor so be prepared to climb 4 flights of stairs, but this wasn't a problem for us and made it feel more secure. A few little niggles which I have communicated to the host.
• Emelio (7/5): Good price for the location. And gets the job done - I like the location and how clean the rooms were. The WiFi didn’t work the first day and a half of my stay.
• Antonin (8/5): Awesome - English style of living
• Abuawwad (9/5): Mr Ali together with his Dad , are great , decent , nice and helpful. I advise any visitor to use their properties. - The location is great , safe , serviceable,and not far from the heart of the city The apartment was tidy , clean and more than enough for a family . WiFi was not great . Stairs .
• Grainne (9/5): Superb - We had a lovely stay. The location is excellent, in a quiet safe area near Kensington, with great access walking distance to tube stations and buses to get to all the central London attractions, and with shops and cafes nearby, as well as lovely Holland Park. The host was excellent, communication was instant friendly and helpful. We would definitely stay here again!

Photos