Swing & Pillows - Times Square, Bukit Bintang

Location: 114, Jln Imbi, Kuala Lumpur, my

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• Standard Twin Room

  The twin room provides air conditioning, as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

• Deluxe Queen Room

  The double room provides air conditioning, as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

• Standard Queen Room

  The double room offers air conditioning, as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

• Standard Single Room

  The single room offers air conditioning, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

• Deluxe Triple Room

  The triple room features air conditioning, as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

• Deluxe Single Room

  The single room features air conditioning, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

• Deluxe Twin Room

  The twin room provides air conditioning, as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

• Standard Triple Room

  The triple room features air conditioning, as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

Guest Reviews

• XIAN WEI (7/5): -
• Fahad Saeed (1/5): I keep calling the hotel. No one pick my call. It's such a bad experience. I have cancel. -
• Fabio (8/5): -
• Joaquín (1/5): DE LO PEOR! - Solo estaba buena la ubicación, y el muchacho de limpieza que se mostró amable. Habitacion muy mala en el 4to piso: despintada, mala manutención, super pequeña (usaron un buen truco en la foto). El baño penoso: el lavamanos es tan pequeño que no te podes lavar los dientes ni la cara; la canilla esta floja y mal direccionada, aportando a la incomodidad. Estuvimos sin agua 24 hs, a pesar del reclamo y de exigir un cambio de habitación, la respuesta fue "ya va a venir, en 15 minutos" desde las 8 de la mañana hasta las 20 hs. Claramente estan al tanto de que esta situación sucede. Recomendamos fuertemente no usar jamás este hospedaje.
• Derek (6/5): Overall, a generally good experience on my first day with this hotel. - Convenient location to Bt Bintang and TRX mall. Housekeeping services are not up to standard.
• Nate (10/5): - Great location, great value for money and has unlimited free water
• Beatrice (9/5): - - -
• qaseh (8/5): - Room was good and Moinul thakns for help
• Beatrice (9/5): -
• Nurul fatini (6/5): -
• Misswann (1/5): Blacklist! - Nothing All. Very poor customer service. Keep on promising but NIL action. Have to asked soooo many times.. they didnot record or write down what customer request or needed. Hv to tell from A-Z ever shift receptionist. Water supply is sooooo poor. Midst of showering no water.
• Nurul Hamizah (9/5): Short stay on transit - Close to shops & eateries. Roomy with spacious toilet Lift was broken, need to take longer detour
• Alex (1/5): During my stay, the room was not cleaned before we checked in. When we requested a room change, we found that the floorb - During my stay, the room was not cleaned before we checked in. When we requested a room change, we found that the floorboard under the bed was broken, and the towels were dirty. There was no shower gel, the air conditioning was insufficiently cold, and there were numerous other issues. The manager did not resolve any of these problems and simply went downstairs to smoke, completely ignoring us. Additionally, at checkout time, there was no one at the reception. We waited for 15 minutes, and it wasn’t until we called staff that someone came to help resolve the issue. I honestly would not choose to stay here again under these circumstances. During my stay, the room was not cleaned before we checked in. When we requested a room change, we found that the floorboard under the bed was broken, and the towels were dirty. There was no shower gel, the air conditioning was insufficiently cold, and there were numerous other issues. The manager did not resolve any of these problems and simply went downstairs to smoke, completely ignoring us. Additionally, at checkout time, there was no one at the reception. We waited for 15 minutes, and it wasn’t until we called staff that someone came to help resolve the issue. I honestly would not choose to stay here again under these circumstances.
• Nur Khairah (7/5): -
• Domenica Camila (10/5): Muy bien - Todo Nada
• Aslie (6/5): - Elevator not working !!!
• Bhuiyan (2/5): -
• Chloe (8/5): - Good location, spacious room and aircon worked well. Tv and kettle also which was good. We were initially given the wrong room but the receptionist was very accommodating and provided us with the one we booked. He was very helpful and friendly and resolved the problem so efficiently for us. Our second day there we asked the female receptionist for more toilet paper and was told “I don’t know, I’m new here. Go to the shop and buy some” Was very surprised by this rude response as something as basic as toilet paper should be provided
• Azhar (1/5): - Hotel was very good and staff also helpful Mr. Naim is also helful.
• Zhan Hang (7/5): - Stuff Naim is very helpful person
• MUTIARA √ (9/5): - Everythings perfect... The Staff person Especially Alyan good herat person & helping.. Nothing....
• Abdelhamid (10/5): - Thanks to staff asib
• Vira (8/5): -
• Matthias (6/5): - - Personal sehr freundlich und hilfsbereit - sehr gute Lage nahe Metro und verschiedener Malls - sehr sauber - Wasserauffüllstation vorhanden - Bett war nicht sehr bequem - leider wurde die gesamte Nacht im Bereich der Rezeption gesprochen weshalb ich leider sehr schwer schlafen konnte. Die Wände sind so dünn dass man alles durchhört - das Zimmer war so klein und anders als auf Booking gezeigt dass man nicht mal einen Koffer umlegen und öffnen könnte. Hatte einen Backpack mit dem war es halbwegs ok
• Kai ping (5/5): 不嫌弃就还不错啦 - 地点不错 地板砖。还有房间有异味。
• Shakir (1/5): -
• Balaji (10/5): - Convenient location within walking distance to Bukit Bintang street food and Pavilion shopping mall.
• Ayang (5/5): - tidak sesuai dengan apa yg digambar
• ain (10/5): - moinul
• Hans lim (7/5): - Safe, card access, hot water dispenser. Check in process quite slow.
• Tiana (9/5): good - Room was clean And Moinul Helps a lot good
• 2016472690 (7/5): - Location, budget staying Room is too small.
• Olga (7/5): - Хорошее расположение. Доброжелательные персонал, готовый всегда прийти на помощь. Во время нашего пребывания не работал лифт. Номер требует ремонта.
• Mark (1/5): Avoid if you want a stress-free stay - Location Noise (building alarms throughout the night) Lift not working Door locks not working Toilet not flushing Poor response to issues and multiple room changes
• Yafaa (10/5): - Thanks Moinul
• Yafaa (9/5): - Hotel was cleaned comfortable and Moinul always willing to help
• Chintya Ayuningdiah (6/5): Tiring because the lift didn’t work - Close to everywhere Lift didn’t work so we had to carry our heavy luggage to level 3 of the building
• Romina (7/5): - Lindo lugar,habitaciones pequeñas sin ventana. Pero todo limpio y acorde a lo pagado
• Mohd Hatta (10/5): - Moinul polite staff
• Nathan (8/5): - Good Nothing
• EZRA (10/5): - Thanks Moinul for help
• SERDAR (1/5): Rezil, berbat, kepazelik, - Hiçbirşey DİKKAT ! 1-Yastık, yorgan, nevresim, oda, banyo, tuvalet herşey kirliydi. Rezalet bir otel. Hayatımda daha kötü bir otelde kalmadım. Havlular, yastık kılıfları gibi şeyler kesinlikle yıkanmıyor. Bir müşteri gidiyor katlayıp yeni müşteriye veriyorlar . % 100 eminim. Nasıl olduğunu anlatayım. 4 defa havlu değiştirmeyi talep ettim. Hepsinde de personel bana hak verdi. Çünkü elinde yeni getirdiği katlı olan haluyu açıyorum içinden kıllar düşüyor. Belli ki temiz değil. Yıkanmamış. Personel kendi gözleri ile gördü. Utanmadan pişkin pişkin dedi ki “ tüm havlular böyle”. Eğer kişisel sağlığınıza önem veriyorsanız bu otelde kalmayın. Her türlü deri ve zührevi hastalık kapabilirsiniz. Otelin lobisindeki koltuk gibi bok gibi. Fotoğrafları koyacağım. Sadece 4 fotoğraf koyabiliyorum. Keşke 20 tane koyabilseydim. Rezil bir otel. 2- Otelde kronik su sıkıntısı var. Otele ilk giriş yaptığımda aklımdan geçen odamda güzel bir duş almak vardı. Resepsiyondaki çocuk 5-10 dakika içerisinde suyun geleceğini söyledi ama 6 saat gelmedi. Terli terli beklemek zorunda kaldım. 3- Oda gerçekten yazıldığı gibi 17-20 metrekare değil. Maximum 10 metrekare(mesleğim mimar) .Hapis gibi havasız bir oda. Hiçbir şekilde ışık veya hava almıyor. Hiçbir zaman. Havalandırma sistemi yok. 4- Birçok oda sonradan eklenmiş çünkü duvarlar alçıpan ile bölünmüş. Bu şu demek oluyor : yan odadaki şahıs nefes alsa siz duyuyorsunuz. 5- Bina tekin bir binaya benzemiyor. Binanın kapısı bile yok. Geceleri içeri girip merdivenlerde oturan gençler var. Birşeyler içiyorlar. 6- Geceleri Resepsiyonda ola çocuk heralde zihinsel engelli. 4 işlem bile yapabileceğini sanmıyorum. Hiçbir şekilde herhangi bir konuda yardımcı olma yok. Am bunu resepsiyona bilerek koyduklarını düşünüyorum. Aşağılamıyorum. Umarım sağlığına kavuşur. 7-Odalar ve bina çok eski . İyi bir tadilat lazım. Prizler 3 girişli. Yaptığım ufak çaplı araştırmaya göre bu otel eskiden farklı isimde bir otel idi.
• Reika (10/5): - Monika good！！！！
• choon fai (8/5): -
• Shiva (2/5): Very bad - Location Do yourself a favor and never go to this place. The room smelled bad, everything dirty. the bed was so uncomfortable I couldn't sleep, it was very noisy, the shower head was installed on the toilet!! all the parquet around the room was moldy. The staff had an attitude. You can find better places with the same price
• choon fai (10/5): - Moinul Good
• choon fai (10/5): - Thanks Moinul for you help
• benjamin Theodore mervyn (10/5): Amazing value for money best swing and pillow I’ve stayed in. - Super clean bed and room, I couldn’t fault it. Easy check in process. Very strong ac. Great location right next to trx mall. 4 pillows on the bed. They let me check in early also ! I wish the lift wasn’t broken and you didn’t have to pay a 50 ringett deposit in CASH
• Daniel (7/5): - Personalen trevlig o hjälpsam. Speciellt Joy. Rummet var sisådär, något hål i taket. Kortläsaren på min dörr var lös, men personalen var återigen hjälpsamma med att fixa det. Det var ett hål i taket. Kortläsaren på dörren var lös.
• Diana (4/5): -
• Chaklemm (10/5): - Room was clean and Good And Moinul helps a lot
• Quentin (10/5): - Propre confortable
• Fernando (1/5): -
• Ng (9/5): - Moinul admin good A bit lousy
• Eysseric (10/5): -
• 羽田 (10/5): Ekbal thanks -
• chen nyap (10/5): - Good for all thanks Tanjina
• Ricardo (7/5): - O quarto é pequeno e sem janelas. No entanto, relação qualidade-preço, boa. Não é um alojamento para ficar muito tempo, é bom para dormir e sair para conhecer a cidade. Funcionários simpáticos e prestáveis. Falta mencionar na descrição que é necessário dinheiro em espécime para a caução. (Aceitam euros/dólares) Uma das toalhas tinha cabelos, mas forneceram outra apos pedido.
• Abd Rahman (7/5): -
• bob (10/5): - Le prix est relativement correct ( sì vous prenez sur plusieur jours et que cela n’est pas complet ) , literie et serviette propre , fontaine à eau à disposition télé avec YouTube et netflix disponible. Ma chambre avais un mur couvert de moisie ( mais c’est pas gênant c’est assez loin du lit ) , la salle de bain est minuscule ( pour le prix c’est correct ) . Je voudrais souligner à l’établissement en particulier d’ajouter l’heure de check out qui n’est pas indiqué sur booking , c’est à 11 AM pour le peut qu’il vous facture une heure supplémentaire car vous voulez partir à 12 am
• Fiqah (10/5): -
• Thompson (7/5): - Good location Location
• Atirah (5/5): -
• Faridhwan (7/5): - Pipe problem
• bela (10/5): - Great value and responsive service A little noise from neighbours
• PATRICIA (5/5): - The location is okay...that all thank you
• Sekar (8/5): -
• Zalina (2/5): - Can even find your hotel location Bad hotel
• Nyi Zay (10/5): -
• Catherine (10/5): -
• Kristin Abt (5/5): - Affordable and ok for a quick stay to shower/sleep. Name when booking does not match the actual name on Google maps (Victory2 Hotel Jalan Imbi). Easily confused with another swing and pillows close by. Rooms are on several levels above a small restaurant. Understandable to have a small room for a low price but expected clean sheets/towel.
• cudo (8/5): - Easy to communicate with Staff Accomodating
• Mohammad Rais (10/5): -
• ELENA (4/5): Sucio - La localización Sucio e incómodo y pequeño
• Sahir (9/5): -
• Huatang (8/5): It's ok. - Asib is very friendly and give me more help. Thank you The room is a little small.
• Azrul (10/5): - Moinul
• Mubaiwa (7/5): -
• Kung Siong (10/5): - Sofia good service
• Awang (8/5): -
• Awang (9/5): -
• Nhat Tuan (10/5): -
• Ines (9/5): Bon séjour, chambre assez étroite et sans fenêtre mais l’emplacement est génial si vous voulez faire les mall aux alento - L’emplacement et le personnel à l’écoute Le fait de ne pas avoir de fenêtre et c’était assez étroit
• Sizawati (7/5): -
• Olena (5/5): -
• Wan Sfoq (6/5): -
• Mohammad Rais (10/5): -
• Sorayahyati (10/5): -
• Uddin (10/5): - Staff behavior : F. O. Joy was really a helpful brother.
• DI BOLLYMANIA (6/5): the staff ask for review in front of them,that's why In the apps all is good review - LOCATION,STAFF IS FRIENDLY AND HELPFUL ROOM VERY SMALL,BATH ROOM NOT RELLY GOOD,FLOOR NOT CLEAN,they did repair work in the middle of the night, drilling the wall at 2 am
• Xuan Ying (10/5): Ok - Moinul is friendly and the location is good. The bedsheet little not tat clean but still acceptable with this price
• Amenk Anropmes (1/5): -
• RJ (9/5): -
• Luqman (6/5): - Good stuf and. Good location No room clean, not change towel
• Lincoln (10/5): - Great location, close to Bukit Bintang, where all the fun things happen. Mr. Joy was a great help, will definitely recommend staying here.
• Jai (10/5): - Staff was very friendly and quality of customer service. Staff Name: Joy
• Hanna (7/5): - Ants in the rooms
• Swee (8/5): Value for money - Great location A little noisy but its new year's eve
• Mohamed Solahuddin (6/5): -
• Ahmad (10/5): -

Photos