24 On Basil
Location: 24b Basil Street, Johannesburg, za
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Exceptional Amenities
Indulge in our air-conditioned rooms with free WiFi and enjoy the convenience of room service and currency exchange. Each room boasts a private bathroom, desk, TV, and some rooms feature a balcony, ensuring a comfortable stay.
Delicious Dining Options
Start your day with a delicious Full English/Irish breakfast and savor African, American, and Seafood cuisine at our on-site restaurant. We also cater to special dietary needs with vegetarian, vegan, and gluten-free options available upon request.
Convenient Location
Explore Johannesburg with ease as we are located just 9.4 km from Montecasino and in close proximity to Sandton City Mall and Gautrain Sandton Station. Enjoy hassle-free travels with free private parking and easy access to Lanseria International Airport, only 19 km away.
Ready to experience luxury at its finest? Book your stay at 24 On Basil Boutique Luxury Hotel now!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Shuttle service (additional charge)
- Grocery deliveries
- Wheelchair accessible
- Outdoor furniture
- Fruits
- Shallow end
- Pet bowls
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Game drive nearby
- Internet access
- Housekeeping on request
- Private picnics
- Exercise/lap pool
- Japanese garden
- Covered parking
- Health or beauty spa nearby
- Swimming nearby
- Charcoal grill
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Presidential Suite
This suite features a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the fully equipped kitchenette, guests will find a refrigerator, a microwave, a toaster and an electric kettle. Boasting a terrace, this suite also provides soundproof walls, Smartphone and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Toaster
- Electric blankets
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smartphone
- Single-room air conditioning for guest accommodation
-
Penthouse Apartment
Boasting a private entrance, this air-conditioned apartment comes with a kitchenette, 1 bedroom and 1 bathroom with a walk-in shower and a bath. The well-fitted kitchenette features a refrigerator, a microwave, a toaster and an electric kettle. This apartment has soundproof walls, Smartphone, a flat-screen TV with streaming services and a terrace. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Toaster
- Electric blankets
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smartphone
- Single-room air conditioning for guest accommodation
-
Apartment with Garden View
Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchenette features a refrigerator, a microwave, a toaster and an electric kettle. This apartment has soundproof walls, Smartphone, a flat-screen TV with streaming services and a terrace. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Toaster
- Electric blankets
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smartphone
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Villa
This villa includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This villa has air conditioning, Smartphone, TV with satellite channels, as well as chocolate for guests. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Dressing room
- Satellite channels
- Kitchen
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Electric blankets
- Bottle of water
- Chocolate or cookies
- Wine glasses
- Smartphone
- Single-room air conditioning for guest accommodation
-
King Studio
In the well-equipped kitchenette, guests will find a refrigerator, a microwave, a toaster and an electric kettle. This air-conditioned studio is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Toaster
- Electric blankets
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smartphone
- Single-room air conditioning for guest accommodation
-
Queen Studio
In the fully equipped kitchenette, guests will find a refrigerator, a microwave, a toaster and an electric kettle. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Toaster
- Electric blankets
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smartphone
- Single-room air conditioning for guest accommodation
Guest Reviews
- Andre (9/5): -
- Mabanda (9/5): Beautiful luxurious and great service - The property is clean and quite very tranquil, the stuff is friendly helpful. It is a lovely place None
- Nizole (10/5): Value for money - The staff was friendly It was very cold
- Nizole (10/5): Beautiful - The jacuzzi and attentiveness of staff It was very cold
- Mabada (10/5): -
- Mvelase (9/5): Best stay ever - It was cold and we had to have breakfast at the dinning area. Would have really been nice if we had room service and enjoy food in our warm room. Bus aside from that everything was perfect,staff was friendly and everything was really beautiful
- 11isheaven (9/5): Sehr schöne, grüne Location mit tollem Garten und sehr freundlichen Personal - abseits vom Trubel - Sehr schöne, grüne Location mit tollem Garten und sehr freundlichen Personal - abseits vom Trubel, aber doch sehr zentral Die Matratze war nicht mehr ganz 100% - aber alles in allem ist das Hotel sehr gut und bestimmt eine Bewertung von über 9 Punkten wert
- THUTO (8/5): I truly enjoyed my stay and would definitely go back and recommend the place to my family & friends. - The breakfast was nice and they should add a few options and have a variety. The entire establishment is clean, smells good and their hospitality stood out for me as it was exceptional. Keep up the good work. They need to fix the leak in the hot tub and the sliding door leading outside to the jacuzzi is problematic. The shower head was also nice but the pressure of the water is also too little. Overall the room is perfect and is exactly as seen on the website.
- mbali (9/5): -
- Mongezi (10/5): - The cleanliness. The aesthetics..!! 10/10.Staff super friendly..love love love!!
- Elicia Nyarai (10/5): -
- Mafadza (8/5): Marvelous - What a beautiful property it is, they are very flexible with guest needs and wants. We had fruits from their garden, the staff was friendly and available always. The breakfast was delicious not a lot of variety on drink options though. That may be improved. The restaurant is beautiful with good views, a bit of maintenance of the broken swing and plants that need some watering. Overall the stay was wonderful and i will be going back again, it was a wonderful stay. More drinks variety and falling off a swing which wasn't marked as out of order.
- MAHA (9/5): Lovely Stay - The room was very comfortable
Friendly and helpful staff
- Vusani (10/5): Perfect and peaceful stay! - Comfortable rooms, new and fresh! Friendly and helpful staff! Amazing nature on the property! Thank you for having us! :)
- Céline (9/5): Hôtel chaleureux - Endroit au calme. Hyper bien aménagé.
Logement très bien équipé.
Le personnels super accueillant, gentil et très serviable.
- Shumelyne (10/5): Excellent views and very tranquil - The rooms are big and very clean, the deco is to die for, not mentioning the comfort of the bed, very comfortable. We loved everything, we didn’t want to leave
- Dineo (6/5): - The interior decor is beautiful The room was untidy which was disappointing because I was there a night before my wedding.
Breakfast: I think the host can accommodate guests better with regards to breakfast, it is usually served at 06:00 at most restaurants, 07:30 is too late especially if you have plans for the day.
- Thomas (4/5): -
- Thabiso (10/5): - The place is so excellent ,lot of effort was done to make the place so beautiful well done , what i liked most is the quality of their appliance not quantity but real quantity well done once again i will definitely come back I didn't have any bad i experienced and yes the staff are so friendly and helpful number 1
- Sehloho (6/5): -
- B (8/5): -
- Davy (9/5): -
- joseph (1/5): There was no water we couldn’t use the bathroom we had leave at night to book somewhere, the owners didn’t even apologis - Nothing There was no water
- Edson (8/5): Local muito bom. - Os quartos são excelentes. Maravilhosos. O café da manhã é bem restrito. Dois ovos, um café com leite e bacon com pão. Mais nada. O chuveiro do meu quarto fica grudado na parede e para tomar banho tem que encostra na parede, desagradável.
- Mmbengeni (8/5): -
- Vitumbiko (10/5): -
- Lorato (10/5): -
- Keatlegile (10/5): - The room was top tier, I loved the appliances, the couch, the bed, the bathroom and room design 👌 Nothing
- Simmy (10/5): - Space in the room
- Onkemetse (4/5): It's a nice place - Friendly stuff.. Room not properly cleaned
Bad breakfast
- Nokuthula (10/5): -
- Darko (2/5): Not coming back - The reception area is in a very poor condition, extremely hot, and the ceiling is broken.
The room only provides one pillow each. The cutlery was not enough, only a few pieces,
and plastic knives and forks were in between the few cutlery. There was only Ricoffy to drink, and this is not proper coffee, not for the price you pay for the room. The breakfast was the worst experience ever. The same lady that's the security guard, receptionist, is the chef as well. She only offered us Ricoffy or tea to drink. We asked for filter coffee or juice, just NO. She did not ask us how we would prefer our eggs to be done, or white or brown toast. The eggs were probably baked an hour in advance and were so rubbery, the yellow was like powder. The bacon was so oily that no normal person could eat that. we did not touch this cold plate of food. No seviettes, just a box of tissues in the basket with the butter and jams. This probably was a stunning place before, but now it's not maintained and the staff is not trained.
- Nhlanhla (8/5): Wonderful place very unique in architecture - Breakfast was great,unfortunately you don't have an option to choose type of eggs you want. Top up menu will be good if maybe we want sasuage or worse or mushrooms added to the complimentary breakfast. Otherwise it's great The glass outside at the swimming pool needs cleaning. The bar area seem to have had a tv for entertainment but was not there.
- Joan (10/5): - The room was stunning, the layout and the cleanliness of the property is amazing 👏. The towels are old need to be changed
- Nonkululeko (10/5): - Staff is exceptional The manager did not respond to my text on Booking.Com and even after I asked the staff to see him, he did not bother to come see me even after numerous requests
- Joee (9/5): - Cleanness Everything was super
- Xoli (9/5): - Hospitality
The cleanliness
Quite atmosphere Nothing
- Nivisha (10/5): -
- Mpho (10/5): Pictures do not do justice to the beauty of this place🥺 Very quiet, but still need carports for our cars - Pictures do not do justice to the beauty of this place🥺 Very quiet and beautiful❤️ What I did not like is that my car had to be on sun for the whole vacation. They don’t have carports
- Lukele (8/5): - The bed was comfortable, room was spacious and clean. Breakfast was good but please add more options for Breakfast
- zama (10/5): everything was amazing - I love everything the room service, cleanness, breakfast ect we though we can cook but no complain because they said cooking is for those who stay longer
- Mntambo (9/5): Splendid accommodation. Attention to detail on everything. Amazing staff that was always available and willing to help. - The attention to detail on all things. The breakfast has room for improvement. Machine coffee would be great.
- Lehlogonolo (10/5): Most Perfect places I’d recommend - It was perfect for us honestly Furniture is well set
- Shu Kai (9/5): Manicured gardens, very lush and green decor in the rooms as well as a pleasure to walk around - This place was deisgned with alot of thought and maintained with alot of care. Every part of this hotel has been taken care of , and you can see the amount of dedication they have in providing a really beautiful atmosphere for the guests. The queen room was a bit tight with space and left little room for luggage. I would book any room above the King room. and the pricing is fair
- Sibu MpanzaSA (10/5): -
- charles (10/5): Amazing!!!! - Very clean and extremely friendly staff!!! Very helpful and the gardens and swimming pool are incredible. We loved everything
- Wendy (10/5): The friendly staff rounded off the perfect stay. - What an amazing place, cozy yet luxurious. The only thing we didn’t like was that we had to leave.
- Brent (7/5): -
- Knowledge (7/5): I really love the place but then I don’t like the food and it’s very expensive for no reason but then the place is beaut - Food no save it really I was happy The view the place is very amazing re-accommodating
- Jerridah (10/5): -
- Madison (10/5): - Wonderful service and stay. Everyone was friendly, welcoming, and accommodating.
- Duduzile (9/5): -
- Precious (9/5): -
- Mashigo (6/5): -
- Arvid (7/5): Leuk boutique hotel, maar zeker geen luxe verblijf - Boutique stijl, gezellige kamers. Kleine kamers, tuin donker en ongezellig.
- Prince (10/5): - Neat rooms with lovely designs. Loved every bit of the place. Effort is put into detail Breakfast could add a bit more colour
- Lerato Mpopo (10/5): -
- Mulondi Silence (8/5): - No options for breakfast
- Judith (10/5): - Everything Nothing
- Simon NESH (6/5): okay - The pool is good . Check In experience was not friendly as they do not offer early check in. The Gateman had refused us entry into the hotel to drop off our luggage.
Room cleaning was not done each day.
- Sibuyiselwe (3/5): - The whole staff was amazing, very sweet & helpful. The pool was green & dirty. The pictures seem very misleading. The place is very small.
- Tebogo Eddie (10/5): Excellent stay - Every room is unique, nice pool, the breakfast area is cute.. the staff are excellent
- Jazz (10/5): -
- Nikita (8/5): -
- Tebogo Eddie (10/5): -
- Astrid (8/5): Très bon séjour -
- Suzan (10/5): -
- Eunica (10/5): If you’re looking for a luxurious affordable stay close to the vibrant parts of the city, this is your place! - Luxurious, clean, & cozy. The heated blankets was an additional score. Communication was efficient and the breakfast was amazing. Highly recommend!
- Kabelo (9/5): Really enjoyed our stay. Will definitely recommend - The property is clean and safe. Easily accessible We could not use the washing machine for short stays
- Sibongile (10/5): - The place is extremely beautiful, neat and I love how we were welcomed by the kind staff...... We'd most definitely book again. Nothing
- Mulondi Silence (10/5): - Breakfast
They don’t give you options
- Mandla (8/5): It was a good stay and the place is recommended - Beautifully decorated Room was small and breakfast too basic.
- Rhulani (10/5): Nice experience - Same as pictures, very beautiful
Friendly stuff
Loved everything about the place
Good location
They clean everyday Nothing
- Tashreeq (10/5): - The staff were super helpful, friendly and attentive
- Kyle (9/5): -
- mokwena (10/5): -
- Katlego (10/5): Luxury at an affordable price - Everything was perfect. They don't serve cheese for breakfast
- Rosetta (1/5): -
- Radingwana (10/5): It’s a lovely cosy place, staff is super friendly. Didn’t get a chance to enjoy the clean pool though as I only stayed f - It’s a stylish well landscaped place. Loved the decor and the ambience. Kitchen closes early. So dinner is not much of an option unless you are there by 18:00.
- Caroline (9/5): -
- Londani (6/5): It has potential - Location
Friendly staff 1. False information about the penthouse I booked. It was described as having a separate bedroom, which wasn't the case as it was a bedsit. I tried to reason with the owner expressing how I wasn't happy with the false information on booking .com. He was defensive, concerned about how much money he had spent on the room and the cost of the trees dotted in the yard. No word of apology and insistently blamed it on booking.com as responsible for the error. Had they not described it as having a separate room I would have not booked the room.
2. It's too crowded, inside and outside. I think a 3 seater couch, 6 chairs, 4 tables is a bit of an overkill for a bedsit including an extra large bed in their penthouse. Less is more.
3. The rooms are kitted with a cooker, microwave, fridge freezer but we were not allowed to cook. The housekeeper could not give a reason why but that it was instructed by the owner. We had to rely on fast food during our 5nights stay.
4. The advert on booking.com describes breakfast included. However, the breakfast was basic (2slices of toast and 2 fried eggs and bacon) and limited to either 1cup of tea/coffee or juice but not both. - no variety for the duration of our stay. The breakfast was often cold as it was made a fair distance from the dining area. By the time it reached the table it was cold. Furthermore, it was uncovered as the route from the kitchen to the dining area passed by the outside toilets.
Again, I asked the owner about the breakfast options and he told me that it was complimentary as he paid it "from his own money"
5. On our 1st night there were only a couple of cookies in the jar and no tea /coffee or sugar. When we mentioned this to staff they didn't see what the fuss was all about. They did top up the jar but couldn't eat the cookies as there were cockroaches in the jar (see photos).
- Bontle (10/5): -
- Pitso (10/5): -
- Ntombela (8/5): - The setup None
- hlela (8/5): -
- Geoffrey (7/5): A pleasant place to unwind - The staff were extremely friendly and helpful.
The room was comfortable and the jacuzzi a nice size too.
Conveniently located in the city for a quick break without a long drive. The list of facilities includes items which were not available - there was limited cutlery and crockery and no pots or pans, despite having an oven and stove in the room; we were informed that they do not allow cooking unless it is a long-term stay, which is not what we had planned based on the available facilities. The advertisement said braai facilities were available, however when we arrived with our food planned to put on the braai, we were told there is no braai, so had to alter our menu for the trip.
- Marlise (8/5): - Schönes und ruhiges Hotel mit freundlichem Personal. Die Zimmer sind modern und sauber. Obwohl kein eigenes Restaurant vorhanden ist, wurde für das Abendessen ein externer Catering-Service organisiert.
- Diogo (10/5): Tranquilidade - Gostei da simpatia e alegria das pessoas! Boa localização! Ótima piscina e bastante plantas e um lindo aquário!
- Jason (10/5): Fantastic hotel - Everything Nothing
- Pearce (10/5): - Def the service and jacuzzi There is much to complain about.
- Thabisa (10/5): Great - Everything Nothing
- Diogo (9/5): Nice and Safe hotel - It is a nice hotel, safe and clean. The staff is super friendly, and they give you a mobile phone to keep in contact 24h. They have sockets that are compatible with European plugs (it also worked with my Brazilian devices). The internet connection there isn't the best, but this is a problem everywhere. They could improve the breakfast also. The location is not the best, since you must take an Uber to downtown and spend more money, but the area is much safer than downtown.
- Puleng (3/5): - Not sure why it's rated 4star.
3 star maybe...
Not for the minimalist the rooms are clattered with furniture an ornaments and stuff everywhere....
Very crowded
Bins have no plastic...
Toilet paper 1 ply...
WiFi on walls doesn't work u need to call staff, they all NOT south African...
Need to be good in English translation...
Breakfast _ bread bacon egg. Only
_no buffet no fruits no yoghurt.
- Dorothy (2/5): - Beautiful room They havent mentioned u can't hv guests visit you and they got aggressive when I politely enquired and kicked my guest out after that it went downhill as I found most of the staff were passive aggressive..we requested to get juice for breakfast chargeable they said it's not allowed..I couldn't wait to leave after this incidences.
- Duma (4/5): It was ryt except breakfast, I was hoping that they will give us menu to order what we want - Inside the room everything was perfect Outside deco is to much for me, idont like trees
- Amanda (8/5): -
- Karikari (10/5): Excellent - Customer service was top-notch. Place was beautiful, serene and clean. Service was generally good!
- de Waal (1/5): Run for the hills - Nothing , except leaving as soon as possible As a starter, the establishment advertises as a 4 star hotel and we booked the "President Suite" or whatever is called. Lol!
There were absolutely no (as in zero /none / nobody) staff members available (except a friendly, but hapless security guard). No barman, no drinks available (thus, no room service - a 4 star hotel!!!), except a choice of two beer brands (lukewarm), no wine (nada).
Dirty couch cushions, dirty outside areas.
When - (i) I asked the manager / owner why there is no staff he said that he doesn't want to incur unnecessary costs if the hotel is not busy; and (ii) I pointed out that it is unacceptable, he became belligerent and said that no one should tell him how to manage or run his hotel.
Room fridge had ice in it, dating back to the Ice Age.
Old and fraid towels, etc etc.
We opted to rather stay at another establishment.
Avoid like the plague.
We ended up staying at the Radisson for 2/3rds of the price and got that we had hoped we will get at 24 on whatever.
- Mandisa (10/5): -
- Dlamini (10/5): - Nice and quite place.
I love that they have their Netflix and Amazon account connected for guests to use. Not having an airfresher spray in the toilet
Photos