B&B I Quattro Poeti

Location: Via Sant'Egidio 12, Florence, it

Star Rating: 7.9 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Cooking class
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Covered parking

Rooms Available

• Small Double Room

  Air-conditioned room with a skylight window and a private balcony, that can be accessed externally from the room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access

• Deluxe Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access

• Standard Double or Twin Room

  This room includes free WiFi, elegant furnishings, air conditioning, a flat-screen TV and kettle. It has a private bathroom that offers a hairdryer and toiletries. Please specify bed preference when booking.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access

• Standard Double Room with Private External Bathroom

  With free WiFi, this elegantly furnished room has a flat-screen TV, a period terracotta stove, and air conditioning. The private external bathroom includes a hairdryer and complimentary toiletries, and is located across the hall. Please specify bed preference when booking.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access

• Superior Double or Twin Room with Balcony

  This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Books, DVDs, or music for children
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Fire extinguisher
  • Key access

Guest Reviews

• Berith (7/5): Charmigt hotel med bra läge men hårda sängar och kuddar - Det var fina rum med vackra målningar i tak och på väggar Det var väldigt hårda sängar och hårda kuddar
• Jiří (1/5): -
• Alexandra Isabel (8/5): -
• Marinoni (8/5): -
• ulla (9/5): - Vanhan talon tunnelma
• Alessandra (8/5): -
• christine (8/5): Agréable et confortable - Très bon emplacement, grande chambre agréable, personnel aimable, petit déjeuner complet,. Seul bémol, 3 grands étages à gravir , difficile pour personnes âgées. Étant âgée, et après tous les escaliers empruntés au cours de visites des musées, ces 3 étages étaient très penibles
• Susan (7/5): Nice but lacking a couple of things - There is no on site host to greet you or help explain how things work Stairs were difficult especially with luggage
• Jose (9/5): - The location is excellent, very close to everything and perfect for exploring the city. The room is spacious, and they’ve done a great job maintaining its classic, traditional style — well done, Quattro Poeti. That said, being on the third floor without a lift can be a bit of a pain, especially when travelling with luggage. It does get quite tiring. The self check-in process is also slightly inconvenient. On the positive side, the lady at breakfast is absolutely lovely — kind, helpful, and always welcoming with a big smile. She prepared a very nice breakfast each morning, which really made a difference to the stay. Overall, a charming place with a few minor drawbacks. The room is so nice, and breakfast.
• Teo 12 (7/5): - The location was very good, the hotel was clean, and the staff were nice. There is no reception and no elevator. The hotel is located on the 4th floor, and there are quite a lot of stairs — if you have luggage or difficulty walking, it can be a big problem. Also, the administration forgot to explain how to enter through the main door, and I had to message on WhatsApp for about an hour to get inside. During check-in, be prepared to fill out a long form and take photos — they only offer online check-in at any time of the day. Before deciding to stay, make sure to clarify everything in advance.
• luis eduardo (10/5): Perfecto! - Limpio, amplio, cómodo, tranquilo, muy buena ubicación, tiene TV grande, es más automático todo, ejemplo entradas y demás. Falta el ascensor, son bastantes pisos y bien altos.
• Emma (7/5): - La camera era pulita e accogliente, check-in semplice e veloce e posizione ottima. Staff talvolta scortese
• Jana (9/5): -
• Virginie (10/5): Nous avons beaucoup aimé - Hôtel très bien situé Petit déjeuner Jolie chambre florentine avec jolie vue Oreillers trop durs ( a mon goût )
• Sergio (7/5): - El palacio y las habitaciones son muy bonitas. Tener en cuenta que el baño se encuentra fuera de la habitación. La persona que atiende es poco servicial y nada cortés
• Viktória (10/5): - Gyönyörű szállás! A hűtő egyáltalán nem hűtött, így nem volt haszna.
• Parya (1/5): - No thing This was a very disappointing experience and felt like a scam. First, my personal information appears to have been leaked, as I started receiving suspicious WhatsApp messages shortly after booking. That was very concerning. The property is located on the 4th floor with no elevator. Additionally, the building itself is not residential but a commercial building, which made the stay feel uncomfortable. The shower was another major issue the water turned cold after just 5 minutes, forcing me to continue with cold water in early spring. Unfortunately, this even made me feel unwell. Lastly, the breakfast was not worth it at all. The quality was very poor and far below expectations. Overall, I would not recommend this place
• Antonio (9/5): Gradevole, conforme alle aspettative - La posizione, la bellezza del palazzo Il fatto che non avesse il bidet
• Monica (8/5): - Estuvimos muy bien.Ubicacion fantastica,desayuno bien y muy amables. Que era un tercer piso sin ascensor
• Emanuela (10/5): -
• Valentina (8/5): -
• Rosa (10/5): Ottimo soggiorno in centro a Firenze - La stanza e la posizione Nulla
• rachele (8/5): - Stanza pulita ed elegante, atmosfera classica di un altra epoca, posizione centrale La colazione poteva essere migliore
• Anny (8/5): - Colazione ricca e varia..la struttura in un'ottima posizione e vicina al centro storico.
• Matteo (8/5): -
• Marek (8/5): Dobry stosunek jakości do ceny. - Standardowe śniadanie kontynentalne. Malo urozmaicone. Smaczne. Lepsze rozwiązanie dostania się do hotelu i pokoju.
• Lar (10/5): -
• Vanessa (10/5): -
• Erik (5/5): -
• Sülüki (5/5): Fena değildi - Çalışanlar iyiydi, merkeziydi Resepsiyon olmaması kötü
• Jane (9/5): -
• Guillaume (10/5): -
• Rose (8/5): - Buena ubicacion, habitacion amplia, buen desayuno. El estilo es antiguo como la ciudad, con baño remodelado Solo tuve un inconveniente al llegar ya que no podia abrir la reja de abajo del edificio, y no me atendian por telefono, por suerte una vecina italiana me ayudo y pudimos entrar.
• gogo ko (7/5): -
• Suárez Mesa (8/5): - Aunque está en un tercer piso sin ascensor, no fue ningún problema y una vez llegamos pudimos hablar con la recepcionista para que nos dirá las llaves. Está muy céntrico y muy cerca de todo. La habitación era preciosa y la estancia muy tranquila.
• Manuela (9/5): - Un B&B molto bello e caratteristico. Consigliatissimo
• Antonio (8/5): - La posizione e la stanza.
• Rocio (10/5): El lugar súper cómodo, cálido, buena atención y buena ubicación - Muy lindas todas las habitaciones. Todo limpio y ordenado. Bien equipadas Lo único que necesitarían incorporar es un ascensor, ya que se encuentra en el último piso y es difícil subir con mucho equipaje
• Joana (10/5): -
• Daniela (9/5): -
• DANILO P. (8/5): -
• Maria Fernanda (5/5): Aceptable, habitación y baño bien, pero esperaba mas. - La ubicación es buena. El desayuno es bastante básico, no ofrece ninguna fruta. El agua en el baño fluye de manera escasa, con muy poca potencia. La caja de seguridad de mi habitación no funcionaba y no lo solucionaron a pesar de que avisé el primer día. Son 3 pisos por escalera y no hay recepción. Todo lo indican por mail y WhatsApp.
• antonina (9/5): -
• Lidia (9/5): -
• Salvatore (7/5): -
• andrea (9/5): Soggiorno bellissimo, stanza pulitissima e bellissima - Tutto molto bello e curato Niente
• Daniele (6/5): -
• Davide (9/5): -
• massimo (9/5): -
• Imparato (8/5): -
• Cafuga (8/5): - La ubicación, la gestión y el personal... Desayuno un poco sencillo pero correcto. Baño fuera de la habitación un poco incómodo. Escaleras para acceder al tercer piso..
• Bellini (7/5): Nel complesso comodo come posizione , parcheggio sotto alloggio cordiali disponibili. - Posizione ,stanza Mancava bidet, la doccia era fissa e non c’erano le cuffie per i capelli
• Toso (9/5): -
• Yuri (10/5): Hotel maravilhoso, quartos lindos e limpos e café da manhã excelente - O hotel é maravilhoso. Os quartos são lindos, assim como a sala para refeições. Os funcionários são muito simpáticos e prestativos. Café da manhã é muito bom. Fica no terceiro andar de um prédio comercial, então para quem vem com malas grandes e pesadas fica muito difícil subir as escadas, já que não há elevador.
• Tideste (8/5): Il centro a portata di " mano" - La posizione, molto vicina al duomo e a molte attrazioni. La dimensione della stanza, il silenzio, la facilità del check in e la possibilità di lasciare i bagagli fino al pomeriggio. La colazione è soprattutto dolce e abbastanza varia. C'è il bollitore in camera, caffè solubile, the e tisane e un piccolo frigorifero. Il personale con il quale abbiamo avuto modo di interagire è stato molto gentile, cordiale e solerte. Purtroppo il bagno è veramente piccolo, ma in un palazzo d'epoca c'era da aspettarselo. Per una breve vacanza va comunque bene. La cosa un pò scomoda è che manca il doccino e non c'è il bidet, e quello della doccia è fisso.
• Anthony (8/5): -
• pasquale (9/5): - Posizione Accessori in bagno
• Sara (7/5): - Buona posizione e camera accogliente L'unica camera non contrassegnata con il nome
• RICCARDO (9/5): -
• Noelia (8/5): - Es un hotel precioso y muy bien ubicado. Solo durante el desayuno hay personal. El resto del tiempo si tienes algún problema es muy difícil contactar con alguien.
• Bruno (7/5): - La stanza piccola ma fornita di tutto anche del bollitore per preparare in autonomia una bevanda calda. C'era tutto l'occorrente dalle tazze ai filtri . Bellissimo dormire sotto un soffitto affrescato e con un arredamento che ricorda il film della bella e la bestia Purtroppo il bagno è piccolissimo e il lavandino è addirittura fuori . Certo il bello di risiedere in un palazzo antico ha lo svantaggio delle scale ma, d'altronde, dopo tanto camminare per le vie di Firenze, si è ben allenati
• Bruna (9/5): A 2 passi da Firenze full optional - Posizione eccellente a 2 passi dal centro e dalle principali attrattive e circondata da osterie.Stanza silenziosa e bellissima oltre che caldissima. Un Palazzo d'epoca tenuto Benissimo. Colazione essenziale, sia dolce che salatama buonissima! Mini muffin top! Biancheria e stanza pulita giornalmente, anche quando non richiesto. Se proprio devo dire qualcosa la mancanza del bidet in stanza ma in un palazzo d'epoca così ben tenuto e pulito è una mancanza che per qualche giorno si sopporta.
• EVA (10/5): Struttura nel cuore della città - Palazzo meraviglioso, camera calda e silenziosa. La cameriera gentilissima e molto accogliente
• Paola (9/5): - Ottima posizione centrale Mancanza di ascensore Mancano attaccapanni o sedie in camera x appoggiare le cose personali
• Floriano (8/5): -
• Maria (7/5): Aceptable - La habitación bien. Y el desayunador. La ubicación muy buena. Tercer piso en escalera pero parecía seis! La ducha muy pequeña y con un escalon muy peligroso
• Francesco (5/5): Notte al gelo fuori al portone - Posizione ottima a 10 minuti a piedi dalla stazione Firenze SMN e pochi passi dal Duomo in centro. Colazione essenziale, un poco di tutto sia dolce che salato. Istruzioni poco chiare per aprire il portone principale dell’edificio e accesso alla struttura. La prima notte del soggiorno (circa 22:15, non si parla di notte fonda) non siamo riusciti ad aprire il portone e abbiamo provato a chiamare qualsiasi numero dell’assistenza/reception della struttura ma non rispondevano. Abbiamo aspettato più di un’ora fuori al freddo dopo che un vicino ci ha aperto il portone. Il mattino seguente quando abbiamo provato a spiegare il nostro disagio ci è stato risposto dalla reception, dopo varie discussioni a riguardo, che il problema non persisteva dato che le chiavi fornite aprivano perfettamente e quindi siamo stati noi ospiti incapaci ad aprire. Purtroppo il nostro punto di vista non è stato capito, sarebbe bastato rispondere a una delle decine di chiamate fatte ai vari numeri forniti dalla struttura per supportarci con l’apertura del portone ed evitare tutto questo caos. Abbiamo deciso di non passare il resto del soggiorno nella struttura e optato per una sistemazione diversa fornita dall’assistenza clienti di Booking.
• Grzegorz (9/5): -
• Simone Ronga (8/5): -
• davide (10/5): -
• Celeste (9/5): camera pulita, posizione ottima e colazione abbandonante - posizione ottima, colazione buonissima
• Mario Durán Alcalá (10/5): Buena relación precio vs valor - La ubicación, la limpieza y el apoyo permanente del staff Las escaleras, son muchas por ser edificios antiguos. Imagino como debe ser subir con maletas grandes
• Suzanne (4/5): L'emplacement à 10 min de tout ne valent pas les compromis que vous faites sur l'expérience globale - POur cet hébergement, il n'y a que l'emplacement qui est un point positif. Donc, oublié tout le reste et faites de gros compromis pour y vivre une expérience décevante. Pas d'ascenseur. Et ils sont au 4e étage. Bien oui, c'est indiqué dans la fiche de Booking mais faut tout lire pour s'en apperçevoir. Pas d'aide non plus. Zéro car c'est un B&B qui ne possède pas de personnel pour le check-in puisque que ça se fait en ligne. Et armez vous de patience car ça prend au moins 30 minutes à «gosser» dans leur application merdique. Je peux vous dire que monter tous les escaliers avec des valises et stresser pour faire ton check-in ne débutent pas bien l'expérience de cet établissement. Ensuite, que dire des petit déjeuner qui se limite à du jambon, pain, croissant, yaourt et café. Il y a pas de couvertures chaudes et nous étions en octobre.
• Dan Remus (9/5): -
• Sebastian (6/5): Central, quiet, sunny, comfortable bed, worn furniture, limited cleanliness, few storage options - We stayed five nights at B&B I Quattro Poeti. The location is truly ideal – very central, yet surprisingly quiet. There is even a bus stop right outside the front door. Our room faced the inner courtyard, so we could sleep with the window open at night. The morning sunlight made the room feel bright and pleasant. The bed was comfortable, and overall we slept very well. Every morning, a friendly lady came to set the breakfast tables and prepare toast, pastries, prosciutto, cheese, and various jams and Nutella in the breakfast room. She greeted us each morning with a cheerful “Buongiorno!” There is no reception desk in the traditional sense. Guests must check in independently via Vikey on their smartphone to receive a door code. Anyone unwilling to do so will probably not be able to book this B&B. The room key is stored in a key box – at first, it feels a bit like an escape game! The bunch of keys was enormous! What we didn’t like so much was the furniture: the small wardrobe couldn’t be properly closed, and most of the furnishings looked rather worn out. There’s a lack of practical storage space and hooks, especially in the bathroom. Towels were only changed once, and the ones we received at check-in were not completely clean – we would recommend bringing your own towels.
• Sophie (10/5): Amazing - It’s a lovely place to stay, good breakfast and clean There is no elevator, so up to the third floor with all your suitcases yourself. And every floor is about 4/5 meter high.😂
• Byron (10/5): Muy recomendado, bonito y cerca de todo. - Hotel muy bonito, buen servicio, habitación acogedora y amplia Baño fuera de la habitación y la hora de salida a las 10:30, es muy temprano.
• Evelina (1/5): Soggiorno impossibile.non ci hanno dato indicazioni per accedere nel portone né assistenza telefonica - Staff pessimo
• Irene (6/5): Good but -2 for the stairs - The location was super central and close to almost everything. The bathroom was clean and functional The stairs to get to it were crazy! 3 levels up with no lift, luckily we didn’t have big luggages but it was definitely hard to get up those stairs after a whole day of walking. Not appropriate for elderlies or young kids
• Kátia (6/5): Vá apenas com uma mochila para não passar perrengue na escadaria. - A propriedade fica bem próxima a todo o centro histórico e principais atrações. O quarto é amplo, mas antigo, não sendo muito fiel às fotos. O banheiro é um pouco desconfortável, sem local adequado para pendurar toalhas, p.ex., e se precisar de troca de roupa de cama/banho antes de 3 diárias, é preciso pagar. O B&B fica no 3º andar de um prédio histórico. Não há elevadores, portanto, para quem vai com bagagem (além de uma mala pequena de mão) é muito desconfortável. Esta não é uma informação muito clara. Outro ponto negativo, é que o estacionamento mais próximo para quem não tem autorização de entrada nas chamadas ZTLs (zonas de tráfico limitada) fica a 1 km. E isso é um grande perrengue. Só não tivemos mais transtornos com a chegada e saída do B&B porque não choveu nos dias da chegada e da saída. O café da manhã é muito simples, bem aquém da descrição. Apenas 2 tipos de pães, croissant, iogurte, cereais. Não tem frutas e ovos, p.ex.
• Koulla (6/5): -
• Michèle (7/5): Très bon séjour - chambre impeccable Manque de place pour sécher les serviettes
• Daly (4/5): - Great location and in a quiet area. Lovely and modern bathroom and place was very clean and fresh. Terrible breakfast. Stale cheap pastries, awful coffee. Our room was overpriced, don’t book the plain room with the red back wall. Safe didn’t work. One of the sockets in the room was dodgy and we plugged something in that blew the fuse, to be fair it was resolved within 30 minutes and this was at midnight- the man who came to fix it was really lovely and apologetic. Check in is by yourself- you’re pretty much alone the entire time, there is no feel of hospitality.
• Thomas (8/5): -
• Gyongyi (8/5): Élmény - Nagyszerű Az édesanyámnak gondot okozott a 86 lépcső, ami felvezet a 3.emeletre. de különben hatalmas élmény volt a freskós mennyezet.
• Villu (7/5): -
• Nadja (9/5): Toll😊 - Das Zimmer war gross. Frühstück normal. Die Lage war perfekt. Man muss sich bewusst sein das es im 3.Stock ist. Bei der Ankunft war niemand da, aber es hat alles über Nachrichten sehr gut Funktioniert.
• Jacalyn (9/5): - Great location near the duomo and very central in Florence, serviced by bus routes. The breakfast was great and staff easy to deal with Bed was a little uncomfortable but the room itself was very nice
• javier andres (10/5): Lo recomiendo mucho - Es patrimonio de la humanidad, los techos tienen frecos de la epoca, impecable todo y el desayuno muy bueno
• Ida (10/5): -
• Ramon (7/5): - Situació He trobat a faltar una finestra a l'habitació
• Sergiana (10/5): Uma estadia num palacete lindo com frescos lindos nos tetos. - Tudo Minha amiga não gostou muito das escadas. 😂😂
• christine (7/5): - Emplacement Attention on ne nous a pas précisé le protocole pour accéder à notre chambre....à 11 heures du soir nous somme restés un quart d heure dehors...
• Julien (7/5): -
• Sofia Magali (10/5): Excelente! - Nos encanto la habitación, la atención del personal del hotel y la ubicación.
• Dominique (7/5): Très bien situé - Proche du Duomo, idéal pour sillonner Florence à pied. La chambre était spacieuse mais lors de la réservation, nous n'avions pas prêté attention au fait que la salle de bain n'était pas attenante. Et attention, il n'y a pas d'ascenseur et beaucoup d'escaliers... Même s'il a du charme, l'endroit est un peu vieillot et le ménage a été zappé la 2ème nuit...
• Vlad Alexandru (8/5): The Good and the Not so good - - building is very near the Dome - 5min walking time from the Dome - security was good, front gate, was automated - nobody disturbes you - living in an old historical building - new experience for me and my wife - fridge was present, balcony was present - bath was very clean - daily changed towels and took out the garbage - breakfast - HAM, Salami, Cheese, Butter, Croissants, Muffins, Tea, Coffee, Water, Orange Juice, Yogurt, Nutella, Cornfleaks. - Mini Supermarkets near the building. - AC works preety good - map of Firenze is at the reception desk, helful for us... - the guest gives you very good instructions so you can not fail entering your room - no elevator - but I knew it from the start - but doing this 3-4 times a day, is like doing Cardio at the gym - small screen TV in the room, but a good thing that it was smart tv - the balcony is small and is in the backyard, so you see nothing - take sleepers with you, you will need them... - if you want to talk to somebody, during the day, nobody is there, but you can talk to them via Whatsapp
• David (9/5): -
• Christina (8/5): lovely building, good location, eat elsewhere - This was a really nice location for exploring all the big must see spots of Florence. It was also across the street from a laundromat, which my husband used, and from a hair salon, which I used for a wash and blow dry. The room was a nice size with a pretty fresco on the ceiling. The shower was small but that's to be expected. We got in late and the room had no toilet paper and no towels and no soap. They quickly rectified this the next morning as well as replacing our janky fridge but it was very annoying and an extra chore to worry about getting the next morning. The breakfast area was in a pretty room surrounded by a narrow balcony. This b&b is in a historic building that has other businesses and tenants on lower floors and there's a courtyard with a spa (not affiliated with the b&b). The room AC worked great. We didn't use the TV but the wifi and (replaced) fridge worked just fine. It was a quiet oasis from the hot craziness that was Florence. the building itself is gorgeous. marble everywhere, amazing gigantic and old wrought iron light fixtures, quirky rooms and spots. They do warn you but nothing prepares you for FOUR flights of marble stairs after a long ass day of traveling with suitcases and they were in a heatwave in July that was so bad even locals were complaining. After the 3rd flight of stairs bringing up my luggage, I was so sweaty and exhausted I actually thought about abandoning my suitcase forever right there on the landing and wishing well any thief stupid enough to want my crap. My suitcase being heavy is 100% on me, but think about how heavy even a backpack is going to feel in 90+ Fahrenheit after a long day of traveling. The coffee was kind of garbage, the espresso machine water wire thingy seemed kinda dirty so we stayed away. The food was bland and cold and surprisingly flavorless. It was fine in order to get over any long night travel/early rising starvation but I'd recommend eating somewhere else. It is important to notice that this place is NOT staffed 24 hours per day and that can affect your plans or need to ask for help. For example, we couldn't get our phones to work to call a taxi (long story) and there was no one around to assist. We were pretty frantic and finally thought to just send a WhatsApp. Luckily, the staff was so great that even on their day off they responded and helped us and thank goodness they did because due to a special event no taxi stands were operating, taxi companies hung up on us when hearing english, and uber wasn't a thing in this town. I'll also note that getting into the building to begin with late at night (like 11pm or later) due to our delayed flights and this place having no staffing was an absolute BEAR. They don't give you the "code" to get in until the day before or few hours before your arrival time. That was fine but they forgot to account for the fact there's a locked gate to even get into the building, nevermind the coded door on the 4th floor where the rooms and check-in are located. The code this B&B gives you is for AFTER you are in the building and on the 3rd or 4th floor. We stood around helplessly trying to figure out what the hell to do when thank goodness a lovely Spanish couple happen to decide on a nightcap and opened the gate for us. For the rest of our stay residents left that outer gate open but no key card or code works for it that we could tell-you have to be a resident/tenant. Also, there is no luggage storage (again no 24 hour staffing to help with that). Our flight wasn't until like 7pm the day of checkout.
• Paulina (3/5): Wir würden aufgrund des doch nicht all zu niedrigen Preises und der beschriebenen Mängel da nicht wieder übernachten. - - die Lage des Hotels war sehr gut, man war innerhalb von etwa 10 min Fußweg direkt in der Innenstadt - das Badezimmer war modern und sauber - schon der Check in lief leider miserabel. Das Personal war zu den angegebenen Check in Zeiten nicht vor Ort und nur telefonisch erreichbar. Wir mussten online einen Check in nach telefonischer Anleitung durchführen, während die Website dafür nicht funktioniert hat. - die Außentür schließt um 21 Uhr, was per se ja in Ordnung ist. Leider gab es keine Anweisungen wie man dann wieder in die Unterkunft kommt. Wir mussten um 23 Uhr das Personal dafür telefonisch kontaktieren, welches leider auch sehr missverständliche Anweisungen gab, so dass wir ca. 15 min vor verschlossener Tür standen, bis wir in das Hotel reinkamen. - beim betreten des Zimmers roch es leider stark nach Schimmel. - im Bett fanden wir fremde Haare

Photos