U-GO Vistas al Mar desde Murano Centro
Location: # 41 - 328, CARRERA 2, Cartagena, Bolívar, 130001, Cartagena, CO
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Convenient Services
Enjoy express check-in/out and 24-hour front desk services. A shuttle to the airport is available for a surcharge.
Modern Accommodations
Relax in rooms with LED TVs and complimentary Wi-Fi. Stay entertained with digital programming and stay refreshed with complimentary bottled water.
Prime Location
Explore nearby attractions like Walls of Cartagena, Las Bovedas, and Marbella Beach. With a stay at U-GO Vistas al Mar desde Murano Centro, experience the best of Cartagena at your doorstep.
To experience the best of Cartagena during your stay, book now at U-GO Vistas al Mar desde Murano Centro!
Important Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- 24-hour pool access
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Express check-out
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Elevator
- Express check-out
- Smoke-free property
- Express check-in
- Wheelchair accessible parking
- Airport transportation - drop-off (surcharge)
- 24-hour pool access
- Garage
- Casino nearby
- Wheelchair-accessible van parking
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Apartment with Sea View
This apartment's special features are the pool with a view and the hot tub. Featuring 2 bedrooms, this spacious apartment offers 2 bathrooms with a walk-in shower, a seating area and terrace where you can relax. Boasting a balcony with sea views, this apartment also provides a washing machine and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Sofa
- Dining area
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Infinity pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Basic Apartment
1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
Overlooking the lake
Layout - 2 bedrooms and living room
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, oven, microwave, and coffee/tea maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 3 bathrooms, free toiletries, a hair dryer, and towels
Practical - Washing machine, iron/ironing board, and local maps
Comfort - Air conditioning
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Washing machine
- Kitchen
- Wardrobe or closet
- Oven
- Toilet paper
- Bottle of water
- Shampoo
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Blender
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Freezer
- Travel crib
-
Grand Apartment
1 King Bed and 1 Double Bed
689-sq-foot room, balcony with sea views
Layout - 2 bedrooms and dining area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch LED TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and local maps
Comfort - Ceiling fan
Accessibility - Roll-in shower
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Dryer
- Bedsheets provided
- Blender
- Griddle
- Soap
- Local maps
- Guidebooks or recommendations
- Laundry detergent
- Freezer
- Travel crib
Guest Reviews
- Priscilla (5/5): Engaño en la ubicación - Era un engaño la ubicación no quedaba en bocagrande sino al otro extremo más solo y cobraron antes de llegar al hotel y para pasarme al edificio que mostraron en el mapa tuve q pagar más Ubicación y asistencia
- Egda Vanesa (9/5): Muy buena - El depa y la piscina El brazalete que ponen a la llagada Lastima xq es platico y con filo
- Stephanie (3/5): Broken air conditioning made it insufferable and didn't get any resolution. Amenities are great. - The apartment was nice and clean. Handy that there was laundry. The infinity pool was the highlight. Location was good though we were wary of walking to centre at night and there were limited restaurants nearby. It was hot when we arrived to the apartment so we turned on the A/C and went out. When we came back it was still a sauna, so we contacted the company and *then* they told us they knew the A/C had broken but they wouldn't be able to get parts until after our stay. They told us they gave us an extra fan, but that doesn't help much on a high floor in Cartagena. It never dropped below 29 degrees in our kids' room during our stay. They were up crying the first night because they couldn't sleep in the heat. The worst part is that UGO tried to gaslight me by saying that A/C wasn't promised when it was clearly in the listing for my booking. So not only was the apartment unliveable, but I had the stress of trying to deal with the company on top of it. After a lot of back and forth they eventually offered a 10% discount, but I never received it despite multiple follow-ups. This all had a very negative impact on my vacation. Other issues with the apartment were that one of the showers leaked water all over the floor, the door to the laundry room was broken and the dryer vents back into the apartment which added to our heat issue. Dealing with the company before we arrived was also a headache. They didn't want to take the payment from our credit card provided on booking.com (I assume because of fees), so they sent us 2 sketchy looking links instead. Then we had to fill out a huge amount of forms and upload pictures of our passports in advance. We did all of this because we thought the nice apartment and pool would be worth it. On the day we arrived, we couldn't get the apartment until 3:00 even though it was ready earlier. At least they took our bags. Then when it was 3:00, the security desk needed to take our passport info again and then gave us plastic bracelets we had to wear during our stay.
- Luca (6/5): -
- Carolina (4/5): - Experiencia decepcionante. Reservamos con anticipación y el mismo día del viaje nos informaron que los aires acondicionados no funcionaban y que no había solución. A pesar de esto, no ofrecieron reembolso y la atención al cliente fue poco empática. No fue la experiencia que esperábamos.
- Patricia Cuadrado (8/5): - Ubicacion y vista al mar No funcionaban bien Los Aires acondicionados
- Audrone (10/5): -
- yohana (10/5): -
- sandra (10/5): -
- Sinapi (10/5): -
- Kessler (10/5): - Im booking there again
- Castillo Rivera (10/5): -
- Folusho (1/5): Bad -
- Florian (9/5): Superb - We had a great stay in the apartment, that has everything you need. The city center is in walking distance and communication with the staff was very easy. Totally recommend the flat for a stay in Cartagena!
- Abigael (6/5): Pleasant - The building itself is well located, you can walk to walled city and there are many restaurants around .The pool and the terrace are just incredible. The place was nice and had everything, the balcony was big and the view was nice. The bed was very comfortable. The only that we have to say bad about that place is that there was a couple spots of mold on the ceiling. The worst part about that place is not even the place , it's the rental company that you have to deal with . First they sent us to the wrong adress , they answer you 2 days later . They never answered me about the check out and they harrased me for the payment that was already. Only because they didn't message the right appartement....
- Cristina (10/5): - The location and views form the property are amazing! We loved everything about it. It is easy to get around and you can walk to almost everything.
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