Downtown Deluxe Studio with Queen Bed BE-35

Location: 15 Bertastrasse, Zürich, ch

Star Rating: 7.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Lift / Elevator
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Broadcast Live sport events
• Pub crawls
• Cooking class
• Stand-up comedy
• Television in common areas
• Free wired internet
• Water park access (surcharge)
• Internet access
• Concerts/live shows
• Covered parking
• Horse riding nearby

Rooms Available

• Apartment

  This apartment includes 1 bedroom, a kitchen and 1 bathroom with a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift

Guest Reviews

• Mahmuda (5/5): -
• Elena (10/5): -
• Ozan (10/5): -
• Imad (10/5): Exceptional -
• Gloria (10/5): Exceptional -
• Swenja (4/5): Clean centric place, unethical behaviour of property - The place is centric, lots of light, clean and functional . A bit noisy (my room was towards the main street) and hot (in August and a fan was provided) generally good choice for business trip The property refused to issue an invoice in euro ( I booked and paid in euro) and told me to ask my company for flexibility. This caused a lot of back and forth and stress. Moreover they offered a 20% discount in exchange for a 5 star rating which is bribery to me. Dont recommend staying here, not worth the hussle
• Eugene (1/5): Bad - Couldn't get in--no one answered the phone!! So we went to a "regular" hotel which was fine.
• Emal (1/5): Do not stay here under any circumstances. - Having a Lidl and Co-Op just a couple of minutes walk away was nice - other than that, nothing much stood out about the area. The property was not ready for us when we arrived. There were ants coming out from under the bed as well as the corners of the room. On our last night, we found ants in the bed as well. We were locked out for over an hour and a half, and had to sit on the stairwell, waiting for a fix for the electronic lock - this was on our second night. I got stuck in the lift on the day we arrived and had to pry the doors open and climb another 2 floors. After speaking to long-term tenants it's clear that the lift never works. The owners also only let people stay for a maximum of 2 weeks so that they can adjust costs every fortnight and charge more (confirmed by talking to long-term tenants in the building). We were travelling with a one year old which makes me question why they would even put us on the 3rd floor knowing that their lift never works. The wifi for the TV kept dropping off. The manager refunded the cleaning fee that was attached to the cost of the stay but I would much rather they just clean the property properly. After telling the manager that no cleaning had ever been done under the bed (dust kept getting blown out from underneath due to our windows being wide open (there's no AC)), he asked me to send pictures so that he can discuss with the head of cleaning. I lifted the bed up and took the pictures. After the room had received a complimentary clean, I noticed that the dirt under the bed was all still there - the manager told me that the room had been cleaned as instructed to the cleaning staff. It is beyond me as to why he even asked for the pictures in the first place. Pictures attached are from the room, dust everywhere, door was found open when we arrived on the first day along with sheets everywhere, clear signs of previous guests smoking in the property as well. Dead flys behind the bed - it was all just a great big joke.
• Kundan (9/5): Would definitely consider it again - Location is great. Just a minute walk from Lochergut. Coop is very close. Online help was available instantly. All the facilities are available for long stay. The sheets were not properly cleaned before my arrival. Bath tub is non functional.
• Diana (9/5): Satisfied - Apartment are really close to tram station, as well as to supermarket. Really beautiful view on the street (especially in spring, when the cherry blossoms trees outside are flowering) The walls are quite sin, so sometimes I could hear the neighbours. But from what I heard it is a common problem in Switzerland. Exactly therefore it is not allowed to make noise after 22.

Photos