The Vine House - Benalla

Location: 19 Russell Street, Benalla, au

Star Rating: 7.6 Stars

Property Type: Holiday homes

About this Property

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Family rooms
• BBQ facilities
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Grocery deliveries
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Security alarm
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Art gallery on site
• Japanese garden
• Covered parking
• Fishing nearby
• Horse riding nearby
• Snow sports gear
• Paddle boating nearby

Rooms Available

• Four-Bedroom House

  This spacious holiday home comes with 1 living room, 4 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The holiday home also includes a barbecue. The air-conditioned holiday home features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as garden views. The unit has 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Video
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Guest (1/5): Very average - Nice size house with two bathrooms House advertises WIFI which the tv needs to work which the wifi was disconnected. Tried multiple times to contact owner by phone which know one answers then contacted by email which know one cared about helping . To top off the stay last day after working 12hr the power to house had been switched off because bill had not been paid . Living in the dark and couldn’t have a hot shower to finish the day off … asked for some sort of refund and same again know one answers
• Guest (6/5): - House Noisy neighbours waking us up before 8am on a Sunday, cobwebs, TV didn't work and there was mould etc in the toilet bowl rim. Bins were overfull and kitchen sink tap broke but we fixed it.
• Peter (6/5): Pleasant - Lovely reno Stains on sofa and tv didnt work
• Lyn (6/5): Loved the house as it was renovated. Very comfy. TV and wifi access dodgy - We made our own breakfast. So neat and tidy. Long driveway accommodated all our cars very easily even though we had a tech wizard with us we found it impossible to get the television and the WiFi to work which we found extremely annoying as the motor racing fans were very eager to watch F1 after a long day at the track. When emptying the kitchen bin I found it extremely dirty with caked on food sediment etc. would not have been seen once the plastic bin liner was in. Big spill mark on lounge.
• Marian (7/5): We enjoyed enella and the accommodation was quite and convenient - The front door handle was very difficult and seemed very inadequate hard to access. The TV did not work . No towel rails in bathroom terrible with no where to hang anything .need mirrows in back bedroom And no contact with owner when tried to ring Message bank was full.
• Money (1/5): Not worth the money - We stayed at this property from June 7th to 9th. Unfortunately, our experience was quite disappointing due to several unresolved issues: * There was no TV or internet during our stay. * We reached out to the host multiple times via messages and calls but received no response. * The ensuite sink and shower were blocked, which made it difficult for us to get ready and check out on time. The bed was broken. * The kitchen cabinet door and laundry door were unattached. * Many of the door handles were getting stuck, which could pose a safety concern. While the property looks nice in photos, it clearly needs maintenance. More importantly, the lack of communication and support from the host during our stay made things even more frustrating. **It feels like someone has taken my money by deception and ruined our holidays.** These problems had a serious impact on our stay and should be urgently addressed to ensure future guests have a safe and enjoyable experience.
• Matthew (9/5): Superb -
• Braeden (10/5): Exceptional -
• Kylee (2/5): Disappointing stay in Benella - location great nice backyard quiet area numerous taps fall off difficult to change temp. keys bent and difficult to open front door excessive stains on couch basins don't drain furniture fell apart / coffee table floor in family bathroom floods skirting on front step half broken, could be dangerous
• Kevin (9/5): Superb - Benella house is always clean and comfortable. We have stayed quite a few times now and is perfect for our Benella stay. Great location. Clean, comfortable. Clean linen and towels.
• Scott (9/5): Great place to stay, quiet location with spacious bedrooms. Back verandah was perfect for a couple o - Perfect spot to relax after a hard days work. Big bedrooms, good air-conditioning, ample parking. Very quiet location. Spacious back verandah with great sunset views. nil
• Brad (10/5): Exceptional -
• Kevin (10/5): Excellent accommodation and will be booking again very soon. - Very comfortable accomodation. Always spotlessly clean. Warm and comfortable. Excellent location for what we needed. This is rhetorical 2nd time I have stayed there and it’s a lovely place to stay and relax. Only fault is getting the TV to work properly. Can I suggest an easier solution, such as working TV arial that having to use your phone apps to connect to the TV. Also maybe extra guest blankets on the evening.
• Bill (3/5): Poor - No free to air television
• Suresh (10/5): Comfy stay. Excellent furnished house. - The cleanliness of the house. Nothing to complain.
• Kevin (9/5): Excellent. Very happy and great accomodation. - Very clean. Nicely renovated. Great facilities. Property was clean, very comfortable. We had a great stay.
• Melissa (8/5): Great for families - Very clean, good size! Perfect for 2 families. Really enjoyed our stay, would definitely stay here again! We couldn’t get live tv to work We think the heater needs a clean as it was making a squealing noise.
• John (9/5): Large house in a quiet part of town. Clean with modern facilities. - Four bedrooms was exactly what we were after. the house was spacious with a good kitchen. good off street parking for several cars.
• Colleen (10/5): Exceptional -
• Narelle (8/5): Very good - Everything was easy as long as you read your emails which had all the information you needed.
• Debra (7/5): Good close to where we wanted to be - Clean No batteries in tv controller
• David (10/5): Exceptional - All the necessary amenities Nothing at all
• Matt (10/5): Exceptional -
• Fabian (10/5): Great - Didn’t have time to eat breakfast
• Kyra (9/5): Superb -

Photos