Hanoi Plaza Suite Hotel & Spa

Name: Hanoi Plaza Suite Hotel & Spa
Address: 13 Đào Duy Từ, Hanoi, vn

Location: 13 Đào Duy Từ, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Rooms and Amenities

Indulge in our air-conditioned rooms with modern amenities and a touch of elegance, ensuring a comfortable stay.

Delectable Dining Options

Start your day with a delicious breakfast buffet, offering a variety of options to suit every taste and preference.

Prime Location and Nearby Attractions

Explore the vibrant city of Hanoi with ease as popular attractions and landmarks are just a short distance away.

Experience luxury and convenience at Hanoi Plaza Suite Hotel & Spa. Book your stay with us now for an unforgettable experience.

Important Information

Please note that the Economy Double Room doesn't have windows.This property does not accommodate bachelor(ette) or similar parties.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Sauna
Massage services
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Public transport tickets
Evening entertainment
Outdoor furniture
Steam room
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
Invoice provided
Guests can opt-out any cleaning services during stay
Key access
Food delivered to guest room
24-hour security
Delivered food - securely covered
Key card access
Cooking class
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Wine release events
Health or beauty spa nearby
Bicycle-friendly property
Guest education on local ecosystems and culture
Accessible shuttle
No accessible shuttle

Rooms Available

Twin Room with City View

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area as well as city views. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector
Economy Double Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, a mini-bar, a tea and coffee maker, a dining area, as well as a flat-screen TV. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector
Suite with City View

Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned suite features a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area as well as city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector
Triple Room with City View

Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area as well as city views.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector
Deluxe Family Room

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area as well as city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector
Family Suite with Jacuzzi, Steam bath & Balcony

Guests will have a special experience as this family room provides a hot tub and a sauna. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned family room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area as well as city views. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Dining area
- Electric kettle
- Sauna
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector
Family Junior Suite

Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area as well as city views. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Interconnected room(s) available
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector
Deluxe Family Suite

The spacious family room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a bidet. The family room features a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 3 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Interconnected room(s) available
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector
Deluxe Double Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector
Deluxe Twin Room

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV, a mini-bar, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Pool cover
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Key access
- Key card access
- Carbon monoxide detector

Guest Reviews

giovanni (9/5): - Posizione e gentilezza....belle camere Colazione potrebbe essere più varia
Margarita (10/5): - It was clean and comfortable.
Julien (9/5): Perfectly located and friendly staff - Perfectly located, adorable staff who gives plenty of advice, nice breakfast, jacuzzi on top (but you need to inform in advance for the staff to switch it on). Very expensive compared to the rest of Vietnam. Also, we booked a suite instead of a double room and we did not see any real upgrade... not sure it's worth it.
serban alexandru (8/5): Raporto qualità prezzo tutto ok.Magari e di 3,5 no 4 stelle 😂😂😂 - Non era male. Niente
Alexis (8/5): - The staff was very friendly and helpful.
Karayoluk (10/5): -
Abdelmalik (10/5): Super rapport qualité/prix - Pareil que notre premier séjour de 3 nuits, nous revenons pour 2 nuits après les excusrsions à Ninh Binh et Baie d'Halong ! L'excellent accueil du personnel serviable, gentil et particulièrement de Julie avec qui on avait échangé par WhatsApp ! La chambre correspondant aux photos est propre, assez grande pour 2 et surtout bien insonorisée, on entendait pratiquement pas la rue du 5ème étage !! Le petit déjeuner est excellent avec du salé ou du sucré selon vos goûts avec là aussi un personnel très sympathique. Pas d'équipements tels que piscine, spa gratuit pour une détente parfaite après une journée de visite sous une chaleur humide et étouffante !
JAMES JEFFREYS (7/5): -
Edna Leomene (10/5): Repetiría experiencia - La localización, era perfecto para llegar todos los puntos necesarios. Además para pasar tiempo en el mercado nocturno. A proximidad de todo. Te proponemos actividades también. El personal fue muy amable. Encantadores en todo momento y muy educados… Muy limpio todo. Nada malo que decir.
Richard (8/5): - Great location. Great staff. Nice breakfast at the rooftop restaurant! All ok
Richard (9/5): - Location. The staff. breakfast. All ok.
Duc Bao (10/5): -
Manon (9/5): -
P.Freeman (8/5): -
Willie (10/5): Best stay in Hanoi - Best location, facilities and staff. Thank you Julie and Chicken for a wonderful experience!
Bouchaib (9/5): Excellent - Il est en plein vieux centre de hanoi. Attention la chambre standard elle n'avais pas de fenêtre je l'ai pas accepté alors ils m'ont donné une autre chambre. Rien
claudia (8/5): -
Ali (9/5): - Clean ,tidy and close to everything you might need The price little bit higher for me.
Monica (10/5): Fantastic location,comfy beds and great breakfast in the morning to start your day - The location was perfect, staff are very friendly. Breakfast was yum
Elayna (10/5): This was an amazing stay! Very clean and modern looking :) We also experienced great customer service and would definite - The cleanliness and room size. Nothing.
Jennifer (10/5): Hôtel très mignon au cœur du vieux quartier - Hôtel central, beau rooftop et personnel au top Chambre un peu petite mais très bien pour le temps passé
Carla (10/5): Ich würde Das Hotel jederzeit freunden und Familie weiterempfehlen - top Lage und top Service - Das Hotel ist absolut zu empfehlen. Es ist perfekt gelegen mitten in dem Old Quarter zwischen zahlreichen Cafés, Restaurants und Shops. Wir würden das Hotel jederzeit unseren Freunden und Familie weiterempfehlen. Der Service ist sehr zuvorkommend und hat immer ein offenes Ohr. Wir konnten schon vor dem Checkin unser Gepäck dort lassen und die Stadt erkunden. Das Frühstück auf der Dachterrasse war immer etwas unterschiedlich und man konnte sich noch zusätzlich Porridge, Pancake und Omelette machen lassen.
Jeroon (10/5): Très bel hôtel pour un séjour à Hanoi, emplacement parfait ! - Qualité de la literie, personnel sympa et serviable, propreté des chambres, emplacement dans Hanoi, le petit déjeuner, les services proposés par l'hôtel, les conseils de la réception, l'amabilité envers les enfants Rien de particulier à signaler
ESTELLE (7/5): Bien - L'emplacement est central. Le personnel est très gentil. L’insonorisation nest pas top. Notre chambre donnait sur la rue qui est assez animée, donc pas mal de bruit. De plus si vous voulez payer par CB, il faut ajouter 3% au prix réservé sur booking. (Très pratiqué au vietnam) Si le paiement se fait en cash, les 3% ne sont pas appliqué
Ilsley (10/5): Excellent place and extremely helpful and friendly staff. They helped us organise everything else on the trip - Location was very good and super clean.
chaturvedi (4/5): -
Juan (8/5): - Desayuno
Monica (9/5): Muito boa localização e funcionários, nós voltaríamos a nos hospedar aqui - Quarto bom, cama boa. Os funcionários são muito atenciosos e prontos a ajudar. O café da manhã é gostoso, bom para todos os gostos. A localização é muito boa, fácil de transitar pela cidade, faz-se tudo à pe. Nós ficaríamos hospedados novamente com certeza.
adam (10/5): -
Lorraine (9/5): -
Katarzyna (9/5): -
陳燕雪 (8/5): -
Daniel (9/5): Almost 5 stars - The best thing about the place is the staff. All were great but special mention for Julie who went above and beyond several times for us, more than we expected. The view of the skyline is great, we had a room on the 5th floor, didn't hear the traffic, room had blackout curtains so we could sleep in. I wasn't a big fan of the breakfast buffet. I thought it didn't match the standard of that hotel.
Vural (8/5): -
AnaStone (9/5): - Location and super friendly staff. They remembered us each time and asked about us to get to know us. Beds are hard but I think that is just how they are made in Vietnam as its been an issue everywhere. Great if you like firm mattresses.
Jeanette (7/5): Clean comfortable affordable stay - Proximity to many busy street life spaces and lake Rooms were a bit noisy, the complimentary snacks were stale
Abdel Aksa (10/5): - L'excellent accueil du personnel et particulièrement de Julie avec qui on avait échangé par WhatsApp ! La chambre correspondant aux photos est propre, assez grande pour 2 et surtout bien insonorisée, on entendait pratiquement par la rue du 4ème étage !! Le petit déjeuner est excellent avec du salé ou du sucré selon vos goûts avec là aussi un personnel très sympathique.
Rene (7/5): OK für eine Party Nacht aber keine Erholungshotel - Zimmer war besser als unseres erstes Hotel in Hanoi. Es war etwas laut, ziemlich sogar. Wir sind früh ins Bett, mussten wir um 4 Uhr aufstehen. Der Lärm auf der Straße hat erst gegen 01:30 aufgehört. Frühstück nicht gehabt weil früh ausgecheckt..
Nicola (10/5): - Hotel couldnt be in a better location! Rooms were big and comfortable and the staff very friendly helpful and on the end of any messages I sent. Julie was very knowledgeable and from the start of the booking answered any questions I had. Rooms were very clean !! And breakfast up on the room was a lovely way to start the day. Would 100% stay here again.
Jane (10/5): -
Katarzyna (8/5): - The hotel is located in the centre which makes it nice for sightseeing but keep in mind it’s in the middle of busy streets. The room could have been cleaned better - it was a bit dusty in areas around the bed, and the room was a bit smaller than in the photos. Breakfast was ok, there could be a bit more vegetarian options, but the eggs were nice.
Fatima (9/5): Enjoyed it - I loved the room it was good and clean staff were very nice The only thing I would say as I Muslim family I would of enjoyed it more if the food was halal and more options
Monika (9/5): Sauber, zentrales und freundliches Hotel mit einem sehr guten Preis/Leistungsverhältnis - Sehr schönes und sauberes Hotel mit freundlichem Personal. Die Lage am Anfang der Altstadt - relativ laut, aber es gibt noch weitaus lautere Gebiete. Frühstück war gut und ausreichend auf Dach des Hotels, teilweise im Freien. Es relativ wenig Plätze und man muss manchmal etwas warten. Dass es eigentlich keine Bar gegeben hat, denn die würde eigentlich sehr nett am Dach liegen. Die Bar war zumindest nie besetzt, wenn wir hinauf gefahren sind.
Sarah (9/5): - Comfortable clean room, friendly staff and right in old quarter
Caitlyn (9/5): - The staff were very welcoming, accommodating and helpful I stayed in the level 1 room which has an internal frosted window with no curtain that let a lot of light in
Viet-Anh (10/5): - The room and the location were very good
Van Tichelt (7/5): -
Milan (10/5): -
Mr. (7/5): -
Sarah (8/5): - Friendly helpful staff, Julie helped us book train tickets to Ninh Binh. We found the location wasn’t quite what we were hoping. Very noisy and busy outside the hotel. Was hoping for a quieter street. Breakfast was lovely food but very busy as only a small area so perhaps waited a bit longer for food than other hotels and often no spare tables.
Alexandre (7/5): - A localização é excelente, a equipe atende bem. Não é de maneira nenhuma um hotel ruim, mas também não pode ser considerado quatro estrelas. Digamos que é um ótimo hotel de três. O café da manhã não é nada variado, não haveria nem espaço para um buffet maior. Aliás, no rooftop também fica a "piscina", que é apenas uma banheira no meio do espaço para o café. Nas avaliações há pessoas que reclamam do barulho da rua. Já fomos preparados para isso, pois o hotel fica no meio da área de bares e restaurantes, mas não tivemos nenhum problema com isso. Já o barulho interno é enorme, não há isolamento. Dá pra ouvir a água passando pelos canos, vizinhos conversando, etc. Também tem apenas um elevador, o que nos fez ter de usar a escada várias vezes. Só que a escada está cheia de material, o que provoca preocupações com a segurança: O que aconteceria no caso de um incêndio?
Julia (10/5): - Очень дружный коллектив, когда я заселилась было шумно и в качестве комплимента мне вызвали бесплатный трансфер до аэропорта. Это было оч приятно и неожиданно
Fiona (10/5): Close to everything, great hotel - Excellent location, very quiet rooms. We’ve stayed in various hotels around the Old Quarter and this was by far the best for a peaceful night’s sleep. A great selection of dishes for breakfast from the rooftop restaurant. A nice spot for a cocktail at night, too. The staff were brilliant. Thanks to Thuy, Mia, Ang and co for a great stay. Nothing.
ESTHER (7/5): Enjoyed it very much. Thanks - Near everything Was more on the expensive side. I expected more. Bigger room.
Jo-Anne (10/5): -
Aino (10/5): - Erittäin mainio sijainti, oikein ystävällinen henkilökunta ja siisti, mukava huone! Nukuimme oikein hyvin ja viihdyimme. Henkilökunta oli huippuluokkaa! Suosittelen majoitusta muillekin.
Felipe (9/5): Great value! - This is a fantastic value hotel, good price and a great room even though I got the basic one. Good bed, good bathroom, great breakfast in the top floor, just solid overall. Would stay here again 100% It was all pretty great
André (10/5): -
rhonda (10/5): - Staff were awesome. They were so helpful with booking cars and train tickets. So friendly and willing to help. Appreciate the ability to hold our bags at hotel for late train. Perfect location.
Jane (10/5): A fabulous, welcoming, beautifully appointed property in an incredible location with sweeping views over Hanoi Old Quart - This was an exceptional property in a fabulous location right in the Old Quarter. The staff were so lovely and helpful with their advice. Highly recommend this property!
Guest (4/5): -
Annelie (10/5): - Ett fint hotell med bra läge och fantastik personal
Ana (8/5): -
Fiscina (10/5): -
Manoj (9/5): Hanoi Old Quarter - The staff were very very polite, helpful and friendly. The rooms and toilets are very tidy . The location is spot on, at the center of old quarter in the midst of beer street and night market. Just step outside the hotel and you are in the midst of all the hustle and bustle of the old quarter. Very conveniently located for shopping and other activities. The rooms were a little small to our liking. But it's understandable because of the boutique nature of the hotel and the location, were it's hard to find anymore space.
Ana (8/5): -
John (9/5): Excellent - Excellent stay. Staff was exceptionally nice. Would stay again.
DEMANGEAT (8/5): Hanoi ville tourbillonnante , à découvrir absolument - Super petit déjeuner sur la sublime terrasse avec vue sur la ville . Personnel très agréable . la chambre avec fenêtre mais les stores pas occultant donc réveillés très tôt
Moritz (10/5): Perfekter Aufenthalt in Top Lage - Tolle Lage, alles bequem erreichbar. Das Hotel ist sehr sauber und das Preis-Leistungs-Verhältnis stimmt absolut. Besonders das Personal macht den Unterschied – super freundlich und jederzeit hilfsbereit. Wir würden definitiv wieder buchen.
Ivana (10/5): Very good hotel in Old Quarter - Everything about this hotel is just amazing! Location is unbeatable and the breakfast was very very good! I would also like to mention An, the guy from reception, who was very polite and friendly. Nothing
Miguel (5/5): - Location. Staff during daytime. We hadb the economy room and the one with window is very noisy.. Staff at night was not nice.
森 (10/5): 快適！ - 清潔感があって、立地もとても便利。食堂からの眺め最高。
Siquem (7/5): -
Mariia (9/5): - Location is great, just in Old City, close to restaurants and the bar street. The rooms are spacious and clean, the bed and pillows are comfortable. The staff is smiling and helpful. There are safe, fridge, tea facilities, and drinking water in the room. It was very nice staying. There was not a good choice of European food at breakfast, but it is possible to order fried eggs or omelette.
Zeella (10/5): - Camera abbastanza spaziosa Camera moderna ( non facile da trovare in old quarter) Staff: I migliori: ci hanno dato suggerimenti per i tour da fare e ci hanno prenotato escursioni bellissime a Ninh Binh e la crociera di Bay tu long. Pur essendo in centro è insonorizzato Nulla
Thierry (10/5): - Le personnel a été adorable tout au long de notre séjour. L'emplacement est idéal.
Hendrik (9/5): Keep smile - The staff was excellent No bathtub
Michele (10/5): Huao Hanoi - La posizione centrale, la pulizia, colazioni eccezionali e la disponibilità del personale Le piantine morte sul balcone della stanza
Heike (8/5): - Komfortable Unterkunft am Rande des Old Quarter. Nicht zu laut und dennoch quasi mittendrin. Gutes Frühstück auf der Dachterrasse. Sehr freundliche und kompetente Mitarbeitende, vor allem an der Rezeption. Junior-Suite und Twin-Deluxe in den oberen Stockwerken mit Fenster sind sehr zu empfehlen. Toller Blick. Top Tip: die Massagen in Spa. Die Masseurinnen sind vom Fach. Edles Ambiente. Das Foyer wirkt zunächst etwas “einfach”. Der erste Eindruck irritiert, denn die Zimmer sind dagegen sehr schön gestaltet und eher gehoben eingerichtet.
Sakshi (10/5): Good people and good location - Location & room size
Joshua (4/5): - Friendly staff. Small but good breakfast Didn’t clean our room. The shower was leaking all into the bathroom.
jean-claude (10/5): -
jean-claude (10/5): - 👍 👍
The Eye007 (8/5): Happy staff, happy stay. - The staff members are exceptionally friendly and helpful. The location is excellent. For the Room type we believe it was a bit over priced comparing to similar rooms at other hotels we stayed in within the same area.
Maria (10/5): -
ARGHYA (8/5): - The rooms and bathroom were clean. Comfortable beds. Balcony was nice, though small The sauna in the family suite with jacuzzi was quite fancy and nice. Breakfast options were adequate and the breakfast restuarant in rooftop had nice views. Not adequate storage spaces in the room. Jacuzzi had faulty hot water supply. Sweet bakery items in breakfast did not taste good, hashbrowns were served cold.
ARGHYA (8/5): -
Ron (10/5): Great hotel - Staff is wonderful, rooms comfortable and very clean, breakfast is huge and served on roof, great location in old quarter. Nothing
Pauline (10/5): -
Ye Khaung (10/5): - The staff were all friendly. Breakfast choices are bettee than other hotels we stayed.
Eibie (9/5): -
Go Round (9/5): Friendly, welcoming service - Good location, friendly and helpful staff, clean rooms. Spa was also good.
Ying (9/5): -
Evangeline (10/5): Value for money, good breakfast, very near to night markets, excellent staff, always engaging. - Value for money, the location, walking distance to night market, the staff are very nice, they speak good english and can even speak Tagalog. Breakfast is also very good. The room is a little bit modernised compared in other hotels in Old Quarter. Nothing, everything excellent.
Tuan Anh (10/5): Alles perfekt ,sehr nette Personal und sehr sauber -
Brigitte (10/5): -
Vincent (10/5): -
Chidchanok Chenkarl (9/5): ทำเล และบริการดี - ทำเลดีมาก ใกล้ beer street แหล่งชุมชนดี พนักงานยิ้มแย้ม บริการดี ห้องไม่ใหม่แต่ห้องสะอาด ห้องน้ำสะอาด น้ำแรงดี ได้พักชั้น2 จะได้ยินยินรถและเสียงคนเดินด้านล่างรร.
quang vinh (10/5): - Good
Nguyễn Thị (10/5): -