voco Gold Coast by IHG

Location: 31 Hamilton Avenue, Gold Coast, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Kid meals
• Heated pool
• Public transport tickets
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Fence around pool
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Happy hour
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Secured parking
• Garage
• Fishing nearby
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Paddle boating nearby

Rooms Available

• Premium Double Room with Two Double Beds and Mountain View

  Elevate your stay in our Double Standard High Floor Mountain View Room boasting views of the Gold Coast Hinterland & beyond. Featuring all of the comforts of our Standard Rooms, with an elevated look & feel, as well as modern & stylish amenities & walk-in rain showers for added indulgence.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• 2 Double beds Premium Ocean view

  Elevate your stay in our Double Standard High Floor Ocean View Room boasting views of the Pacific Ocean & beyond. Featuring all of the comforts of our Standard Rooms, with an elevated look & feel, as well as modern & stylish amenities & walk-in rain showers for added indulgence.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Premium Room, 2 Double Beds, Ocean View

  2 Double Beds

  312-sq-foot room with ocean views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), espresso maker, and 24-hour room service

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace

• Premium King Room with Ocean View

  Elevate your stay in our King Standard High Floor Ocean View Room boasting views of the Pacific Ocean & beyond. Featuring all of the comforts of our Standard Rooms, with an elevated look & feel, as well as modern & stylish amenities & walk-in rain showers for added indulgence.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard King Room with City View

  Recharge in our King Standard City View Room boasting views of the Gold Coast cityscape & beyond. Featuring a king bed, crisp linens, softly textured towels and essential amenities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard Double Room with Two Double Beds and City View

  Recharge in our Double Standard City View Room boasting views of the Gold Coast cityscape & beyond. Featuring two double beds, crisp linens, softly textured towels and essential amenities.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard King Room with Ocean View

  Recharge in our King Standard Ocean View Room boasting views of the Pacific Ocean & beyond. Featuring a king bed, crisp linens, softly textured towels and essential amenities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard Ocean View - Two Double Beds

  Recharge in our Double Standard Ocean View Room boasting views of the Pacific Ocean & beyond. Featuring two double beds, crisp linens, softly textured towels and essential amenities.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Premium King Room with Mountain View

  Elevate your stay in our King Standard High Floor River View Room boasting views of the Gold Coast canals & beyond. Featuring all of the comforts of our Standard Rooms, with an elevated look & feel, as well as modern & stylish amenities & walk-in rain showers for added indulgence.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard Room

  This twin/double room features a view. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. After a long flight or a day of exploring the Gold Coast, your superior room with a river view is ready to help you have the best night's sleep with a bed that feels like a hug. Sleep soundly and comfortably. Start every day on the Gold Coast refreshed in your superior room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• natalie (8/5): pretty good overall - Great location, nice breakfast, clean hotel, great service. Didn't like paying extra for parking, didn't like that we had to swap elevators to access the carpark, didn't like how stuffy the room was because there was not enough natural air circulation and there was no way to crack a window.
• Laura (7/5): -
• Kaela (10/5): -
• Snowden (10/5): -
• Deanne (10/5): Could just park the car and enjoy the surrounds - Great location and price with great facilities
• Jynia (6/5): -
• dennis (10/5): - Very clean close to beach restaurants and trams breakfast was great with a great selection Can’t complain about anything
• Bianca (10/5): -
• Nat (9/5): - The hotel was a lovely break after a full day at the Blues on Broadbeach. I especially loved the easy access. The whole hotel was clean and stylish and felt luxurious. Some of the bedding was tired (e.g. sheets had been repaired but probably need to be replaced.
• Gabrielle (8/5): Good location and comfortable - Good location , friendly staff , clean and comfortable. The only issue we had was the water pressure in the shower was terrible other than that everything was good
• Tara (10/5): - The beds were super comfortable and they even provide pool towels, which saved us a hassle. The staff were very friendly and the location was great.
• Hannah (9/5): - The front desk staff were friendly and very accommodating at check in and the buffet breakfast was one of the best I've had. Pillows were quiet flimsy.
• Claire (9/5): -
• Betty (10/5): -
• Angie (8/5): Would stay again :) - The hotel is in an excellent location and the parking is great! The hotel staff were all incredibly friendly and helpful. The room was a decent size and comfortable. Cleanliness of the bathroom was not good. Black hair all through the bath tub and the extraction fan was mouldy. I also think it was a bit cheeky to charge for an ocean view when it is VERY obstructed.
• Barling (9/5): - Very close to light rail..no need for car..comfy beds .very obliging staff..
• Arzal (9/5): -
• Deborah (8/5): - Good view, pleasant rooms, early check-in and late check out All good although pillows were a bit thin, didn't plump up well and I was either too hot or too cold in bed, but that could have been me!
• Emma (10/5): -
• Ray (7/5): Bathroom and bit dated - Good
• Willem (8/5): -
• Kai Xiong (9/5): Would stay again. - Staff were friendly, room was nice Nil. A little pricey
• Kylie (10/5): Fabulous - Great location, friendly staff, great shower and comfortable bed.
• Kylie (10/5): Fantastic - Great location, friendly staff, great shower and comfy bed.
• Andrew (7/5): - We had another guest with the same room as us try to enter after our first night. She went back down to reception.
• PCJackson (10/5): -
• Olivia (10/5): -
• Ally (1/5): stupid - I did not get my $100 back which i was supposed to get back I did not get my $100 back which i was supposed to get back
• Marie (9/5): -
• Yuan (9/5): -
• Edimilson (10/5): Very nice place with a really good breakfast -
• Pun (8/5): - The location and buffet breakfast. I am still waiting for my $100 deposit. Can you help please?
• Tracy (8/5): -
• Katrina (Kat) (8/5): - Location was great, good size room Bed wasn't very big, noise of kids early in passageway. No toaster or knife
• Uliana (9/5): - Perfect location, comfortable bed, nice breakfast, 2 outside pools to choose, which was amazing. We had nice price staying in the middle of the week. Definitely recommend for couples. Nice view from the room to the ocean and the city The room was fine - not too large, not too small, average. My partner had some allergy reaction (the room was clean, but i assume the room carpet or detergents caused such reaction). And I was surprised finding no bottles with water in the room.
• Ikanyeng (9/5): The staff was amazing - Excellent staff
• Lambis (9/5): -
• suvra (7/5): -
• Weiheng (Donnie) (8/5): - Comfy bed, excellent location. Easy check in and checkout process, helpful front staff. We requested slippers via room service which were not delivered. We requested late checkout at 12 as IHG member and it was accepted. However our room door was knocked at 10:30 by staff asking to check out. The room definitely shows its age.
• Michael (9/5): - Nous avons été surclassé. La chambre au 17eme étage était grande et confortable. 2 piscines extérieures assez grande pour nager Bon petit déjeuner buffet
• penny (5/5): It wasn’t bad other that the wifi prices were a bit much though - The fact that there was a tram outside I found it convenient The wifi it was horrible it wouldn’t connect then it connected but didn’t work or it worked but is was shit
• Dianna (9/5): - Great location next to tram station and short walk to beach. Friendly staff and great facilities for kids: two pools, games room, and movies with popcorn. Would definately stay again. No complaints!
• Michelle (10/5): Just brilliant - Great location, amenities and staff
• Louisa (9/5): -
• Valerie (5/5): -
• Jessica (10/5): Perfect! Definitely staying again! - Super accommodating. Staff were so friendly to me and my daughter and the breakfast buffet was delicious! Nothing!!
• Faith (7/5): -
• Noby (2/5): Breakfast was good . - location Was very good, But property bathrooms needs to upgrade. Bond system, I don’t get my bond refund yet .
• Pip Close (10/5): A well appointed 4 star hotel. -
• 山田 (7/5): -
• Grishma (9/5): Great location with very professional staff - Location, restaurant, staff TV
• stone (10/5): -
• Erin (10/5): -
• Steve (8/5): Spot on - Location Bathroom somewhat dated
• Mark (10/5): -
• Jorja (8/5): Excellent one night gettaway, with helpful staff - The location is great for a stay in surfers, walking distance to shops and the beach. We really enjoyed the hotels text messaging service which made contacting reception really simple and effective. Maybe having a streaming service connection would be nice to have more options in TV.
• Maricel (8/5): - Great Location, close to the beach Misleading information at booking.com. I booked the one with breakfast included but property said kids was not included so paid extra for kids and so im not very impressed with that.
• Eric (8/5): -
• Melanie C Venter (8/5): good value, nice overall - good value for money, breakfast is nice, close to Light Rail station, easy walk to everything hotel's rooms a little dated
• Tuckwell (8/5): -
• Manish (9/5): -
• Aaron (10/5): - The food Rooms weren't big enough
• feiliu (6/5): - Good environment, bad service. The hotel has a good location and clean rooms. However, the staff is unhelpful regarding receipts. They’ve been stalling, and I'm still missing some receipts. Avoid booking here if you require an invoice/receipt. The front desk team is in desperate need of retraining.
• Laura (7/5): Average hotel in a great location - close to everything you need - Bed linen was dirty so I requested replacement linen but due to it being after hours, reception was kind enough to move me to another room on the same floor Breakfast buffet was average and it took longer than necessary to be seated every morning
• Katrina (9/5): - Everything
• Hsien-chen (10/5): -
• Ashleigh (8/5): -
• Tracey (8/5): - Location and dining choices
• Nicole (5/5): Great location & Friendlt staff but would like comfier beds - Great location, friendly staff, buffet breakfast was nice. Beds weren’t that comfortable and were quite small. Hot tub was a bit colder than expected. Also AC in rooms would not turn off.
• Byron (9/5): Please renovate - Great location Great staff The rooms were dated. Hotel definitely needs a renovation that being said the staff were great and we really enjoyed our day.
• Patricia (10/5): - Great breakfast. Friendly staff. Easy parking.
• Peter (8/5): - Very helpful reception. very nice stay, room was lovely and nice car park. no issues Had to queue for breakfast most mornings. non - guests were allowed to queue ahead of us.
• Shane (10/5): - Staff were friendly, had everything and more for my needs
• MARIA (10/5): Great hotel, great location - This is our second stay at Voco. The room was clean with good facilities and great view, our room was on the 18th floor. We love the convenience of its location. 5 minutes walk to beach, 10 minutes to Cavill Avenue and tram outside the door. We had the buffet breakfast each morning good variety and a seafood buffet which was wonderful. Dinners also very good in bar area. We have no complaints
• Christine (9/5): - Manager was lovely Dylan The front desk receptionist was Eastern European and very abrupt and unhelpful
• Larissa (10/5): -
• Dejan (9/5): Great value for money in a great location - I like the location, but also the facilities such as the main bar and two different dining options. You dont have to venture out if you dont want to That there is no balcony. But its not their fault due to the design of the building itself
• Alastair (5/5): -
• Natalie (10/5): Stay was very nice - Close to the beach and all cafes, clean comfortable beds, slightly heated pool Everything was great for the price
• Jinna (10/5): -
• Chiaki (10/5): -
• Rupal (9/5): Review and feedback - Love the location and comfort. There are very few options for meals in restaurants and buffets for vegan and gluten free. I would.love if the team can include at least fries in their restaurant as Gluten free dish
• Tusigaigoa (10/5): Excellent - Everything Non
• Stacey (8/5): Pleasant and comfortable - I liked the staff and the restaurants were nice. Loved that there were two pools. I was able to check in early upon arrival. I would have liked to have had a later check out.
• Kerry (9/5): -
• Manon (10/5): -
• Bennett (8/5): - Friendly reception and house keeping staff. Excellent location, next to shops, restaurants, cafes and the beach. Noisy guests on level 16
• Sheree (8/5): -
• DIVYA (7/5): -
• abby (10/5): - We were only there for one night, the man on the desk Juan was absolutely lovely! He even gave us a free room upgrade to the second top story! I can’t pinpoint anything I didn’t like!
• Hard (8/5): -
• Miranda (9/5): - The staff were wonderful as was the location. It’s getting a little tired around the edges but still doesn’t detract from all the positives!
• Stalin (8/5): -
• Hsin-Jen (8/5): -
• SUnil (1/5): -
• Stephanie (9/5): Great stay, would recommend! - 2 pools, comfy beds! The parking is disastrous
• CHIAO CHUN (9/5): -
• Cameron (10/5): -
• Ravi Sethi (10/5): -
• YU HSUAN (7/5): -

Photos