Townhouse Oak Princess Keisha

Location: Jalan Teuku Umar Barat No. 350, Denpasar, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Non-smoking throughout
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby

Rooms Available

• Standard Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a tiled floor as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Dining area
  • Private pool
  • Wardrobe or closet
  • Oven
  • Toaster
  • Barbecue
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Standard Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a shower and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a tiled floor as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Dining area
  • Private pool
  • Wardrobe or closet
  • Oven
  • Toaster
  • Barbecue
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Deluxe Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a tiled floor as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Dining area
  • Private pool
  • Wardrobe or closet
  • Oven
  • Toaster
  • Barbecue
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

Guest Reviews

• karmell (4/5): Only if you are short on cash. - The price and room size. It needs to be known this lovely pool is not accessible to anyone over the age of 10 years old. Which I find interesting as there were no kids around while we stayed and the pool could be too deep for some children. So this was very disappointing. It is also very strict and you are not permitted to drink alcohol on the premises.
• Mimie (1/5): - Nothing Scary place... Uncomfortable... Have to pay extra 150000rp for a tiny blood spot... A/c hot
• komang (10/5): -
• Pande Putu (6/5): -
• Ahmed (1/5): I would not stay there again. - The location and it had parking, which was good. And late check-in but doesn’t accept card. The sheets had stains all over them. The towels had a bunch of stains. the room and furniture was very old. the Bathroom sink was slanted like it was about to fall off at any given moment. no hot water too which is okay but the water pressure was so bad water doesn’t even flow out when you raise the shower head to face level.
• Mager (10/5): -
• Amifebriyanti (3/5): -
• Ilani (9/5): -
• Mitha (5/5): -
• Gusti (7/5): -
• Purnami (8/5): - Strategis Sedikit kotor dengan sampah
• Noah (1/5): TERRIBLE! - Terrible stay never stay here this place should be out of business
• Masoud (1/5): I couldn’t wait to leave the place I left 2 days early - Old and mouldy room and broken shower no hot water Pictures dose not match with what he low quality of the hotel
• Victor (3/5): Poor - Rooms smell too much to a certain biter soap they use to clean the toilets. Toilets are old and rusty. Beds sheets are very clean. That's good
• Keyy (1/5): I hope when I return back will be better - I stay here because of the location Room was supper dirty especially the toilet, it’s look like never cleaned for a years, toilet bowl was yellow because of the dirt and smelly , no towel provided, I use to stay here many time and always have bad experience, but I keep on rerun back because the location was near of my medical center, If you’re lucky you will got nice room Over all I will rate the cleanliness is -1 Supper dirty everytime I check in .
• Dominika (1/5): traumatizing - it’s dirty, smelly and nothing works
• Martinez (3/5): disapointing - dirty. and it didnt look like the photos at all. photos were taken maybe 20 years ago and retouched with photoshop to make it look nice and brand new
• Turk (3/5): Never staying here again - The bed and pillows were very comfortable. The staff was not very friendly. My check-in time was between 1300-1400. I arrived at 1315 and they told me that I needed to wait to check in or pay more money. The wall of my room had blood on it, they had cockroaches, no trash can and you can hear the person in the room next you very clearly. The property is run down and does not look like what is shown in the pictures.
• Sunsun (1/5): Bad -
• Ekaristi (5/5): Passable -
• Lea (9/5): Superb - Price is cheap easy to access clean A little dark
• Dian (7/5): Good -
• Dian (7/5): Good -
• Sabar (7/5): Good - The location is strategic, there are many restaurants nearby, easy to go to anywhere around Seminyak. Overall, a good place you just need a place to sleep at night and spend most of the days outside. The room smell horrible, probably the previous guests were smoking or it might come from the kamper ball in the bathroom. Dusty furnitures.
• Mo (1/5): They are Scammers be aware - Nothing In the night when i arrived they told me that there is no room available. So I was stranded at 2 am. In the next morning they still took money from my card. I went there and I told them the issue they told me it’s just a reservation on the card we gonna cancel it. It Never happened and I still want my money back
• Jessica (9/5): Superb -
• Jessica (9/5): Superb -
• Niqa (6/5): Pleasant -
• Khairul (10/5): Exceptional -
• Ella (1/5): Ew - The room was so dirty, and it was a RAT in my room! Told the staff in the lobby that it was a rat in the room and they didn’t seem choked about it. I also asked for refund but they just give me another room. The other room was also dirty an cockroach bigger than normal, so I left the hotel without money back…The room or the hotel overall don’t look like the pictures at all, don’t waste your money and take another hotel
• Keyy (2/5): I’m always stay on this hotel but always has same experience 😞 - Closed to good restaurant and my medications center Dirty somehow, lot of mosquitoes, AC was not working properly, hot shower not working , toilet sometimes couldn’t flush etc
• Kinnaird (6/5): Fine to stay here if you’re fussed about the pool. - Comfy bed, spacious room. We booked this accommodation because it had a pool, however when we arrived we discovered the pool was out of service. We tried to get a partial refund as this had not been mentioned online but not only did they not offer to give some money back but the staff member at the reception desk was also rude.
• Ana (8/5): Very good -
• Mohammad (7/5): Good stay, value for money -
• Kristoffer (10/5): Exceptional -
• Yogi (10/5): Exceptional -
• Ketut (9/5): Superb -
• Barlow (5/5): Passable -
• Ketut (9/5): Superb -
• Kevin (1/5): Bad - the staff dont have manner
• Ketut (9/5): Superb -
• Ketut (9/5): Superb -
• Bailey (1/5): Worst hotel stay. - Absolutely nothing to do with the hotel, however a staff member reminded of my deposit as I left. Where to begin... For starters the room itself was not in a good state at all! •There were stains on the bed and pillows •Holes in the ceiling and dust everywhere •The bathroom was disgusting; Limescale build-up EVERYWHERE, the shower heads looked revolting. It's safe to say we did not shower! •The mirror was broken, stained and dirty. •The tap in the sink and toilet roll holder were completely rusty. Leaving rust on the actual toilet roll! •The windows rattle very loudly with even the slightest of wind Before we even stepped foot into the property: As soon as we got to the property we saw a ramp and stairs that were separate, because we had large suitcases we opted for the ramp, as soon as my friend started to walk up the ramp she almost fell flat on her face due to how slippy the surface is and lack of grip on the ramp (it was like trying to walk on ice up hill)- due to it being a shiny granite material. Our nice grab driver offered to help and after falling over himself, got to the top of the ramp. We then tried opening the door and it wasn't opening. I knocked on the glass door several times as there were people inside (They ignored us at first!) Finally a person just kept pointing to the steps and implying to go around, instead of just opening the door in Which we were at! This required going back down the slippery ramp then up the stairs. So my friend had to lay her suitcase down and pushed it, because of how slippy the ramp was it flew down with speed. Then to top it off there were kids screaming like crazy running up and down the halls for hours, stomping about and trying to open our door! Not once did the parents tell them to quieten down. It's not other people's responsibility to tell other people's kids to be respectful! We had been up the entire night previous travelling and we couldn't get any proper rest during the afternoon and evening because of this, despite being absolutely shattered.
• Ketut (8/5): Very good -
• Ketut (9/5): Superb -
• Gouw (9/5): Superb -
• Ketut (9/5): Superb -
• Emilie (8/5): Very good - Clean, friendly staff No issue
• Gouw (7/5): Good - Freindly staffs Pool
• Mahmood (5/5): Passable -
• Dilawar (5/5): Passable -
• Anna (6/5): Pleasant -
• Odim (3/5): Too dirty place - Big bed. That's all Awfully dirty room. Photo and reality don't match at all. Photos were made 10 years ago. The shower is broken and water goes on the bath door. The mirror is so dirty that even vampires can't be afraid of it. One of the previous guests left some hair on the floor and stuff saved it for me. It's disgusting and I think that room must cost $5 now, but better close the hotel for a month and make big cleaning. Pool with dim green opaque water.
• Fuad (6/5): Pleasant -
• Catalina (1/5): Bad -
• Ketut (9/5): Superb -
• Ketut (9/5): Superb -
• Christopher (2/5): Very poor -
• Shaeen (8/5): Very good -
• Nengah (9/5): please keep clean - location easy to find
• Ketut (8/5): Very good -
• Marina (1/5): Unfortunate - Unfortunately we didn't like anything in this hotel and we were supposed to stay there for 1 more night which we cancelled and asked for refund. Looks like they took photos from another hotel... The facilities were nothing like what we saw on the Booking.com website. We arrived around 2am and the staff was alone, sleeping on the reception sofa. The room was just filthy and it was impossible to use the bathroom. We didn't even try to take a shower... In addition to being very dirty, the shower was all rusty, the floor was full of litter and the sink overflowed when we used it. Honestly, it looks like an abandoned hotel.
• I (5/5): Passable -
• Ketut (9/5): Superb -
• Harvey (1/5): DISGUSTING - Nothing Worst hotel I’ve ever been in. Cockroaches the size of rats in the bed. Mouldy bathroom. No wifi. Staff were rude. Air con didn’t work and was leaking all over the floor. Would have rather slept outside. We needed up sleeping at a friends house it was so awful. DO NOT STAY
• Connor (10/5): Exceptional -
• Felipe (1/5): Bad -
• Maurice (1/5): Bad -
• Putu (5/5): Passable -
• Joanne (10/5): Exceptional - The staff are friendly. The room is clean and smelled fresh. The bed is comfortable. The shower’s water pressure is strong and with have hot water. There is also a small fridge in the room. There is a tv but nothing is played there. No wifi. The pool is not well maintained and looks nothing like in the photo. The room needs more tlc.
• Andrea (9/5): Superb -
• Gülsüm (1/5): Left after checking in - The staff that was attended was nice. We did check out immediately after seeing our rooms. The rooms, especially the bathrooms were not hygienic. It looked nothing like the pictures and WiFi only worked in one of the two hotel rooms. The wallpapers were coming off. We really didn’t feel comfortable and had lo leave. We tried to contact them several times for a refund, but never got an answer. Also booking.com tried to contact them and even to them they did not reply. The customer service is just not it… We really can’t recommend this place at all. Don’t waste your money.
• A (7/5): Our Last stay was more comfortable. - The swimming pool is very small but there is a table tennis table! This time the cleanliness of the common area wasn’t great. There have been major leaks in the bathrooms. The Aircon wasn’t cold this time and the in-room fridge didn’t work. They had a good fridge in the kitchen though so no problem.
• Jakub (8/5): Very good - Alkohol prohibited
• Turton (1/5): the only redeeming feature was the price - the price it was dirty and run down, the ac barely worked, the bathroom was dirty
• Adam (7/5): Good -
• Putut (3/5): Disappointed - The bed was comfortable The staff in reception have a bad attitude for me... She's asking me about my KTP but I give SIM because for Indonesian People SIM same as like ID and she's don't want... After that when I'm not asking about my money back even just 200 maybe she's just thinking I'll give to her... And when almost 12 o'clock she's call my room with a bad call and tell me I should check out at 12... I understand if all hotel have check out time at 12 but when I in lobby at 11.58pm she's really late for process my check out... Please management if can u training again the staff about the attitude to the guest... Also really not good in my room because in the night so noise about the motor bike in the road and people yelling all the time... For the cleaning it's not good even they not control the bathroom and in the floor have tissue idk who put in there...
• Ayu (7/5): Good -
• Ayu (8/5): Very good -
• Ayu (8/5): Very good -
• Budi (8/5): Very good -
• Keyy (10/5): Exceptional -
• Keyy (10/5): good - good good
• Keyy (10/5): Exceptional -
• Ash.13 (6/5): Pleasant -
• Agus (1/5): Bad -
• Aria (6/5): Quite fair compare with the price. But the cleanliness need to improve more - Compare to the price, the room we got was quite fair. It has AC and TV. That's all we need for a short night stay. The cleanliness could be improve to be better.
• Anastasia (8/5): Very good -
• Ary (1/5): Bad -
• Mert (4/5): Disappointing -
• Mark (5/5): You get what you pay for! - Hotel was obviously closed during the pandemic and has opened up without much TLC. For the price of just $17 AUD you couldn't expect more than what was offered. The staff were friendly and helpful and the bed in the room was big, comfortable, clean and rooms were quiet. I only booked here because I was travelling through on a budget and needed a good sleep, I got what I needed so I was happy. The whole hotel needs a thorough clean. Public areas and rooms. The bathroom fittings were dirty and some even rusty but once again, for the price they were charging how can you really complain?
• Indra (10/5): Exceptional -
• Santika (8/5): Very good -
• Indra (10/5): Exceptional -
• A (7/5): Good - Table tennis, Good Aircon, hot shower, huge comfortable bed. Fridge and water jug in room. Windows can open! Plenty of underground parking! Lift not in service, plumbing needs some maintenance, coffee/tea sachets would be welcome.
• Moko (1/5): The staff do not prepare what they need to do such as small money for changing - There is no breakfast The staff specially Mr Eko. He is the one who incharge for operation. He promised to prepare small money for changing. When I came back to reception nothing prepare.
• Mehdi (1/5): Bad -
• Anonymous (7/5): Good -

Photos