La Nueva Boutique Hotel Hanoi & Spa

Location: 32 Lo Su Street, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Massage services
• Currency exchange
• Non-smoking throughout
• Concierge service
• Public transport tickets
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Covered parking
• Health or beauty spa nearby
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Premium Double/Twin

  The spacious twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bidet. The twin/double room features parquet floors, a seating area with a flat-screen TV with cable channels, a mini-bar, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector

• Standard Double or Twin Room

  Offering free toiletries and bathrobes, this twin/double room doesn't feature a window but includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin/double room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector

• Two-Bedroom Suite

  The spacious suite features 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector

• Junior Suite

  Spacious suite with city views featuring a separate seating area and sofa bed. Private bathroom is fitted with a shower.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Carbon monoxide detector

• Deluxe Double or Twin Room

  The spacious twin/double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector

• Quad Room

  With its contemporary design, this air-conditioned family room features two double beds, a large walk-in closet and flat-screen LCD TV. Private bathroom is fitted with a rainfall shower.

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Carbon monoxide detector

• Executive Suite

  This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector

• Cozy Superior

  An air-conditioned room with an private bathroom and a flat-screen TV. Private bathroom is fitted with a shower.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Carbon monoxide detector

• Adjoining Room

  Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Javier (9/5): Struttura ottima, standard europei - Struttura pulita e personale cordiale. Niente
• MOHAMED (10/5): -
• Scott (10/5): -
• Scott (10/5): -
• Manuel D. (10/5): Sehr zu empfehlen - Es war alles in allem echt super. Lage des Hotels ist sehr gut, Frühstück war Top. Personal einfach spitze. Und dann noch die Rooftop Bar dazu. Sehr zu empfehlen. Hat alles gepasst
• Alexis (8/5): -
• Serafina (9/5): Sehr süßes Hotel in perfekter Lage - Unglaublich liebe und hilfsbereite Mitarbeiter (vor allem Lily war wirklich klasse!!!). Die Lage ist perfekt, man kann alles wichtige zu Fuß erreichen und ist direkt im Getümmel, wo sich alles abspielt. Unser Zimmer war schön, jedoch ist muss einem bei der Suite mit Durchgangstür bewusst sein, dass das zweite Zimmer bei weitem nicht so geräumig und schön ist wie das erste. Es war zudem recht dunkel. Da sollte man vorher abgestimmt haben, wer wo unterkommt bei z.B. zwei Pärchen. Sauberkeit war in Ordnung und Einrichtung ansonsten ganz schön. Frühstück auch gut.
• jeancharles (9/5): - Bien situé et personnel très serviable.
• Louise (10/5): - We very much enjoyed our stay here. The staff were so friendly and it was so close to everything. We even got a few tips on arrival to help us with our stay.
• Yi Tze (10/5): -
• Joy (10/5): C'était parfait, le personnel a été à notre écoute et même plus encore. - Personnels agréables, chambre confort, emplacement proche de tous Rien
• Mohammed (10/5): - amazing location very close to all actions. everything was walking distance. the staff were incredible always available for any questions I had. absolutely loved my stay at la neuva highly recommend non
• Greer (10/5): Comfiest beds in Vietnam - Comfiest beds in Vietnam. Great location & the most beautiful staff that can’t do enough for you
• Sabrina (9/5): - Personnel très sympathique.la chambre spacieuse et propre l emplacement est idéal pour visiter Hanoï. Bon petit déjeuner Rien
• julie anne (10/5): Superb!! - Everything!! Staffs. Location. Food. Moneywise. Room. Services. Thumbs up
• Ulrike (10/5): Wunderbar - Wunderschönes Hotel in traumhaftem Garten, sehr gepflegt und ruhig. Sehr freundliche, liebe Mitarbeiter. Altstadt in wenigen Minuten erreichbar (oder mit kostenlosem Shuttle - übrigens auch zum Flughafen) Absolute Empfehlung!!!
• Steffen (10/5): -
• Jacqueline (10/5): - Chambre suite junior spacieuse, confortable avec deux baies vitrées qui donnent sur la rue mais pas de bruit. Rooftop très sympa avec de bons cocktails à prix très raisonnable. L'emplacement est top en plein vieux quartier et à 5 minutes du lac Hoa Kiem. Personnel professionnel,efficace, serviable. Bien mieux qu'un 5 étoiles à côté et moins cher.( Fait en début de séjour) Rien.
• Karl (9/5): Sehr empfehlenswert und mit gutem Preis Leistungsangebot - Sehr zuvorkommend und freundlich, super Lage, sky Bar
• William (10/5): Hidden Gem near Hoan Kiem Lake - Fantastic stay at the La Nueva Boutique Hotel coming off our Ha Long Bay cruise. Great location, no more than a 3-minute walk to the NE corner of Hoan Kiem Lake in the Old Town. Jenny, the concierge, was fantastic! She greeted us warmly with cold tea and cold wet towels after our drive from Ha Long. We wanted to see the Thang Long Water Puppet show that evening and Jenny walked us down to the theater and bought our tickets for us (we paid, of course) and got a rate that was half that of tickets online! Our room was very spacious, had great wifi and air conditioning and plenty of hot water. The rooftop bar had a great view and the prices were certainly right, even for mixed drinks. My wife had a full body massage and I had a foot and leg massage at their spa and they were both the best we had in Vietnam. Overall, a great stay and a great way to finish our trip to Vietnam!
• Anita (7/5): Nice location and clean but I will not stay here again on my next visit. - Location was good and it was clean Although The luggage of 2 rooms were stored downstairs till our rooms were ready. No one took them to our room when it was ready. They stayed sitting there till at least 6pm when I came to retrieve them. Available for anyone to search. Although Jenny was nice. This hotel was more pricey than my last two and All the staff at the others were 5 star. Here they were busy on their phones whenever we passed by. More to say but I will leave it at this…
• Wolfgang (9/5): Super friendly staff in a perfect location - Central location close to old town lake. Beautiful view from roof top bar. Super friendly and helpful staff, we booked two tours in the hotel and were not disappointed. Spa was not bad, but just average.
• Greer (10/5): - We’ve stayed here 3 times now. Great location, clean & very friendly & helpful staff. Would recommend Great location, 1 min walk to the lake
• Brown (8/5): Very good hotel in a great location - Great location and clean, attentive staff that would always assist us. Reception staff could speak very good English that made checking very easy. Brekkie service could be a little better and cutlery and glasses were a little dirty.
• Duc Hung (9/5): Vollkommen zufrieden. - Das Personal ist sehr freundlich und hilfsbereit. Check-in und check-out war problemlos und einfach. Die Lage zu den Sehenswürdigkeiten ist ausgezeichnet. Man hört leider die Fahrzeuge auf der Straße.
• Sara Pegollo (10/5): - Alles! Location in der Nähe des Sees. Zentral gelegen, trotzdem ruhig. Das Bett war sehr bequem und weich. Personal kompetent und hilfsbereit. Das Rooftop auch erstaunlich. Gute Cocktails. Alles gut
• gl14 (10/5): - Bel hôtel en plein centre d'Hanoi dans le vieil Hanoi à proximité immédiate du lac Hoan Kiem. Très bon confort. Très calme..Grande confort. Personnel très aimable. Rooftop agréable dont malheureusement nous n'avons pas pu profiter du fait d'un orage. Très bon petit déjeuner.
• beatrice (10/5): Parfait - La gentillesse et la disponibilité du personnel, la localisation dans le quartier ancien proche du Ladc Hoam Kiem, Le petit déjeuner varié et très frais. Le rapport qualité/prix et la décoration de la chambre rien
• Pascal (7/5): Dans l’ensemble mis à part le déjeuner c’etait parfait - La situation de l’hôtel est parfaite , proche du vieux quartier Le petit déjeuner etait moyen
• JACK (8/5): BEL HOTEL, BONNE SITUATION, PERSONNEL AU TOP ! A RECOMMANDER +++++ - Situation parfaite au niveau du vieil Hanoi. Nous avions une suite de 2 chambres avec entrée indépendante (5é étage). Vastes chambres, bien équipées, clim parfaite etc.. Petit déjeuner compris dans le tarif des chambres, très correct avec de nombreux plats à la demande possibles. Roof top agréable pour boire un verre le soir. Bon Restaurant et bon service. Le personnel est vraiment parfait, avec un sens du service au top et toujours le sourire !. Et ceci en ce qui concerne tout le personnel de l'établissement. Isolation moyenne au niveau des couloirs des chambres.
• Megumi (10/5): とても良かったです。またハノイに行くときは利用したいです。 - 行きは空港から86番バスで行ったのですが、バス停から近かったです。 観光地にも近く、いろいろ歩いて行けます。治安も問題ありませんでした。 部屋は十分な広さできれいに掃除されていて快適でした。 少し値段は上がりますが、窓付きの部屋にして良かったです。（眺望は特にないです。） 朝食はいろいろ種類がありました。特に自家製ヨーグルトが本当においしくて、毎日食べました。 スタッフは全員親切で感じが良く、チェックインの時も簡単な英語でいろいろ説明してくれました。 ルーフトップバーも1度利用しました。湖が見える席にしてくれて、カクテルと生春巻きを食べました。 どちらもおしゃれでおいしかったし、宿泊者割引をしてくれました。 1人で利用しましたが、スタッフの方は気は配ってくれるけれど、放っておいてくれて、 英語がそこまで得意ではない私としては、気楽に過ごせました。 街で食べるのよりは高いのですが、日本と比べるとそこまで高くもなく、景色もきれいで良い思い出になりました。 またハノイに行くなら、ぜひまた利用したいです。 特にありません。 しいて言うなら、2泊して朝晩シャワーを使いましたが、朝一度だけシャワーのお湯がなかなか出ないことがありました。 朝、みんなが使うであろう時間だったので、仕方ないと思います。少ししたらちゃんとお湯が出ました。
• Samir (9/5): Super - Emplacement et gentillesse du personnel notamment Jenny et Emilie
• YUJI (8/5): -
• Gilles (8/5): -
• Jennifer (9/5): Quality, comfort and care. - Comfortable quiet rooms, excellent breakfast, lovely roof top bar. Fantastic location and wonderful staff. So very helpful, gracious and genuinely interested.? Lack of a view outside but you can’t have everything.
• Gilles (9/5): -
• PAULINE (10/5): Personnel exceptionnel et attentionné, avec un séjour parfait du début à la fin ! - Le personnel adorable et attentionné (tout service confondu) l emplacement idéal, le petit déjeuner délicieux, chambre confortable Rien, tout était parfait
• Jan (10/5): - Alles war top
• Alem (10/5): -
• VENESHA (9/5): - This hotel is in a very good location, walking distance to the night markets and many cafes. This was the reason why i booked this hotel and staying here confirmed why it was rated high for location. Staff packed us a take away breakfast bags and coffee to go as we needed to leave early for the airport. They also offered to keep our large luggage whilst we went on our Ha Long Bay Cruise. Rooftop bar is a nice touch, breakfast has a variety of options with freshly made options to order aswell. The hotel is dated, has a bit of a musky smell in corridors, some of the mattresses were worn out. However, its location overrode all this as you end up being out all day.
• Buddhika (10/5): -
• Vicky (10/5): Had everything we needed. - The Skybar and location. Staff were very attentive and helpful in arranging anything we needed. Laundry was completed very quickly.
• Jillian (10/5): Fabulou - Location was amazing. Very friendly staff. Comfy room, a great breakfast and we loved the Sky Bar.
• Victoria (10/5): Un super séjour agréable avec du personnel souriant et serviable - La disponibilité du personnel le dévouement
• Art (10/5): - Great location with very friendly staff. The breakfast was very nice and they packed a boxed breakfast for us on the morning we needed to check out early. Rooms are spacious and comfortable. Nothing.
• Megan (9/5): Wonderful stay - Location in Old Town. Great sky bar, comfy rooms
• Adrien (9/5): satisfait - -bon accueil -chambre propre -bien entretenue en général -beau bar roof top mais un peu cher -bien placé car proche lac et vieux Hanoï (si vous êtes sensible au bruit vous pourriez entendre un peu la "vie" dehors la nuit -salle fitness -très bon petit déjeuner avec du choix et jusqu'à 10h -frigo très bruyant donc obliger de le débrancher la nuit -colonne pommeau de douche qui tient mal (cheville qui ressort) et quand on ouvre la porte de la douche, ça tape contre le pommeau cascade -pas de vue pour la chambre 2 lits simples (sauf sur le toit du voisin avec de nombreux détritus qui pourraient être enlevés par l'hôtel car c'est à porté de bras -massage cher par rapport a ce qui peut se faire mais peut être pas le même standing -ventilation clim trop forte et pas possible de régler moins et fait du bruit -Lumière de la tv en veille trop derangente (il faut mettre du scotch en dessous aussi) et pas possible de la débrancher -manque des rideaux occulantes (les stores ne pas efficaces pour bloquer la lumière) -chambre communicante : on entend tout dans la salle de bain ! -le lendemain l'eau chaude était marron donc obliger de prendre une douche à l'eau froide ! cela a été résolu quelques heures après
• Joona (9/5): -
• Dina Mateus (7/5): uma localização perfeita para quem quer visitar Hanói - a localização é central, mesmo no centro da Old Town, praticamente ao lado do lago. Pode visitar-se o centro todo a pé, tudo está a uma curta distância. O pequeno almoço é bastante razoável, fazem-nos omeletes a pedido, bastante boas. Tem um pouco de tudo o que se espera de um pequeno almoço. Tem um rooftop simpático, com cocktails, um ambiente calmo, excelente para terminar um dia na agitação de Hanói. nada em particular, corresponde ao que é anunciado
• Jules (7/5): -
• Brian (10/5): Fantastic stay - La Nueva far exceeded my already high expectations. Truly a lovely hotel! The staff here are incredible – knowledgeable, super-friendly, professional and personable; a pleasure to interact with. While the physical attributes of La Neuva are excellent, the staff truly make it a wonderful experience. Many thanks indeed! Great location, quiet and welcoming... We loved and appreciated everything that La Nueva provided for us.
• Camille (9/5): -
• Dhureshnia (10/5): -
• Pierre (10/5): - Tolle Lage. Sehr gutes Frühstück. Freundliches, zuvorkommendes Personal. Coole Rooftop-Bar mit leckeren Cocktails. Preise in der Rooftop-Bar etwas zu teuer, für vietnamesische Verhältnisse.
• laura (10/5): -
• Bruce (8/5): -
• Marcello (10/5): Molto soddisfatto - L'hotel si trova in una buona posizione del Hold quarter di Hanoi. Kevin al nostro arrivo è stato gentilissimo spiegandoci perfettamente su una piantina tutte le cose da visitare ed i servizi dell'albergo inclusi. Anche le signorine alla reception al momento del check out sono state molto gentili. Colazione squisita e abbondantissima con personale sempre disponibile alle richieste e attenta affinché il cliente sia perfettamente soddisfatto. Camera pulita, spaziosa così come il bagno. Abbiamo usufruito anche del servizio massaggi con una ragazza bravissima che ci ha rimesso in sesto. Siamo rimasti molto soddisfatti. Nulla
• Clara (10/5): Très bon séjour - Nous avons beaucoup aimer cet hôtel. L’emplacement était impeccable pile dans le vieux quartier. La literie était très confortable également
• Fabienne (9/5): Hôtel très bien situé - Hôtel très bien placé. Personnel aux petits soins. Chambres agréables, literie confortable. Devoir payer 10$ pour pouvoir prendre une douche avant de repartir avec un avion à 23h !
• Nadine (10/5): - Das Personal war super nett und zuvorkommend. Die Lage ist mehr als super, wir haben uns hier sehr gut zurechtgefunden und fühlten uns wohl.
• Warren (9/5): -
• VINCENT (10/5): Très bon hôtel près du lac - L'emplacement, l'accueil l'équipement,le Sky bar, le petit déjeuner complet, frais, varié. Avons été surclassés. Rien hôtel conforme a la description.
• Pamela (10/5): - We really enjoyed our stays at this lovely hotel. We stayed 4 times in April (a total of 10 days). From our first day to the very last we were greeted with such warmth and generosity. Special thanks to Jenny on reception and Emily who on served us breakfast every day. Both greeted us with their infectious smiles and such lovely friendly personalities. All the staff from management to cleaning and maintenance staff were so friendly and helpful we really felt at home. Our first stay was in the deluxe double which was clean and comfortable with all amenities we needed but our subsequent stays were in the junior suite and was so worth the small amount extra. Beds super comfortable and plenty of space for cases and storage. Breakfast was varied and tasty. We would definitely come back here if we come back to Vietnam. Saying goodbye
• Jillian (8/5): Very good. Lovely staff. Will stay again. - Location, room, breakfast, staff and the pillows Took too long to get hot water on the shower
• Megan (10/5): Location and comfort the best - Great location, short walk to the lake. Super comfy beds and pillows. The best staff. Loved the roof top bar. Only one lift but we really didn’t have to wait long.
• Blair (10/5): - This hotel was a great introduction to Hanoi. All the staff, in particular Jenny, were so friendly and helpful. The room was comfortable with plenty of space and the rooftop bar had great affordable options. Breakfast was excellent and had extra things you could order fresh if you wished.
• Antoinette30 (10/5): Ich würde wieder buchen und - Personal war sehr zuvorkommend, vom Check in bis check out haben sie auf uns geschaut. Das Zimmer war riesig. Das Hausmädchen hat sogar die Sachen im Bad bisschen aufgeräumt. Das Frühstück war sehr gut, es gab Western, japanisch und vietnamesisches Frühstück. Und man konnte Eier und Kaffee extra bestellen. Die Cocktails auf der Roofbar waren sehr gut. Leider haben sie nur einen Lift, den alle benutzen müssen, da ist es manchmal ziemlich voll. Aber in Hanoi haben sie ja Platzprobleme und deswegen ist es wohl verständlich. Die Terrasse oben ist ein bisschen in die Jahre gekommen. Unser Zimmer hatte nur ein Fenster zur einer Wand rüber, aber es war hell genug und das war mir wichtiger.
• Anais (8/5): Zu empfehlen - Personal ist unglaublich aufmerksam, bezauberndes Frühstück (wirklich mit Liebe gestaltet), kleines Fitness, jedoch gut ausgerüstet, die Massage und die Lage Das einzige sind ein paar Ausrüstungen im Zimmer (wackeliger Seifenhalter, Wasser läuft nicht so gut ab), dies wurde jedoch gemeldet und sofort ernst genommen.
• Natasha (10/5): Quality staff and stay. - The room was excellent. We had an adjoining twin for family stay and that worked excellently. The beds were incredibly comfortable. All staff were excellent. Breakfast room looked a bit unloved, and although it was clean, the grey ceiling makes the room look grubby.
• Andreea_Oana (10/5): - All good, goid price quality and central location
• 42aab10be222727a05ef0ebf58079e7a (10/5): Super - La place , la suite, la gentillesse et la disponibilité du personnel
• ddb0d992a796713222cc3d6f19dc9dc2 (9/5): Excellent value for money and perfect location. - Buffet breakfast was fabulous. Location spot on. Staff were great and provided assistance when I needed medical help.
• 9164c3a4f83371dd6e0ffcf7d478867e (10/5): Waren Sie schonmal in Hanoi? Dann starten Sie hier!!!!! - Für das erste mal Hanoi war es perfekt. Eine sehr gute Lage - mitten drin und gut aufgehoben. Was will man mehr?? Ich habe nichts gefunden.....sorry!
• 56684a42cea273f271f6993634fc144b (10/5): Super convenient, very comfortable. Loved our stay - Super convenient location. Amazing staff that were friendly and helpful. The breakfast was the best we had for our trip in Vietnam. Nothing
• ead9efc5f36a71ad13673ddcd8c09852 (10/5): A good choice in the Old Quarter - We stayed in a Junior Suite which was large and very comfortable, well lit , great shower and huge very comfortable bed. Staff were very welcoming especially Noah who gave us lots of information. Breakfast was reasonable with lots of choice and the rooftop bar was a pleasant place to sit with views of the lake and excellent cocktails Well located in the old quarter Nothing, it was all good
• 8535f9239b9770df783c9d84de94d85d (10/5): Loved our stay second time - Excellent staff and really good location. The roof top bar is really good too.
• 4a14d5783ea9726e9d9907f880bf77de (10/5): - It was lovely and clean, the rooms were great sizes and the staff were so lovely and welcoming and would help with any small request we had straight away.
• 1027f733ed137347e09a0dd92e120789 (10/5): Fantastic location, comfort and staff - Location and comfort are wonderful. Gym is good and the staff are exceptional! Breakfast could be a bit better
• 1d88751d4a3c73883fff477b94183a30 (10/5): Parfait pour un séjour à Hanoï - Localisation, petit déjeuner, amabilité du staff, confort. Rien
• 42aab10be222727a05ef0ebf58079e7a (10/5): -
• d7c3143aa8b472cf5fe4b17fd0cbfb8c (8/5): - We were welcomed by staff and easily settled into our family size room. It was very comfortable, good size and close to the Old Quarter. I arranged an external laundry service, and the reception staff helped with the pick up and delivery. Air conditioning kept the room cool during an unexpected heat wave.
• ac68f2fa36b773350cf7b91d3ef95b87 (9/5): -
• 0b8dce83b3197295e4f3140238309eac (10/5): Overall excellent! - Location and staff service were excellent. Rooftop bar also great!
• 6391e76f41ae733bae419dd3ca46615a (10/5): Convenient to explore old quarter - Perfect location to explore old quarter. Easily reachable by bus from airport. We got the twin room, which was great. Very clean and air conditioned. Comfortable beds and nicely furnished. You get bath robes and slippers:-). Nice bar at the top.
• 20304cd98895732b62879c6787529ff4 (9/5): - Great stay – friendly staff, clean hotel, and amazing sky bar! I stayed for one night and had a wonderful experience. The hotel is clean, peaceful, and perfect for a short getaway. The gym is small but more than enough for a holiday workout. Breakfast was delicious, and the staff were attentive and friendly throughout. The sky bar is a highlight – great views and excellent service. They also left me a small gift upon checkout, which was a lovely touch. Highly recommend!
• 1d8aa508dec873393cce68eee5709d44 (10/5): Love this place - Great location, amazing sky view, friendly and helpful staff and delicious breakfast. Nothing not to like
• f31622966c557100ac02f61b1ad78971 (9/5): - Lovely upgraded room with a balcony. Very professional and helpful staff. Kevin was so nice, went over all the nearby attractions and answered questions. GREAT location so close to the lake and the old quarter.
• 8535f9239b9770df783c9d84de94d85d (10/5): Loved our stay.. we’ll return. - Excellent location and beautiful hotel Nothing
• e34c1b9cb7cc7282201638ebe5346150 (9/5): - Die Lage das Personal
• David J (10/5): Amazing Amazing!!!! - I loved everything!! Location, roof top bar, buffet, staff. The bed omg!! It’s like lying on clouds!! Best bed in all the hotels I’ve stayed at in Vietnam. N/A
• Loyd (9/5): -
• Olivia (10/5): Great hotel in Hanoi! - We absolutely loved this hotel. The staff were super friendly and very helpful from the moment we entered - especially Jenny! The rooms were clean and the beds were the comfiest ones we had stayed in yet. Like a cloud! The location was fantastic. Nothing it was all great!
• andrew (9/5): Great for a few nights in Hanoi - Great location, good size deluxe room. Great breakfast with a good choice on hot and cold. Comfy bed, good aircon. Great base to explore the city from the old quarter. Wonderful, helpful service.
• Sandrine (10/5): - Tout ! L'emplacement idéal au cœur du vieux quartier, proche du lac Hoàn Kiem. L'accueil très chaleureux, sympathique et attentionné de toute l'équipe. Les différents services pour nous faciliter le séjour : de la bagagerie pendant que nous étions partis en croisière avant notre séjour chez eux à la réservation d'un véhicule privé pour l'organisation d'une balade aux alentours d'Hanoi, en passant par les bons conseils sur le quartier et ses restaurants. La chambre au 11ème étage était extraordinaire, très confortable, propre, calme, avec une vue sur la ville. Les petits déjeuners étaient délicieux. Et ne pas oublier le sky bar, le restaurant et le spa de très bonne qualité également. Donc un 10 est bien mérité ! Rien, absolument rien
• Marianne Dc (9/5): -
• Brenda (9/5): This hotel is located perfectly central to the lake in walking distance to everything - Location was perfect near by the lake
• Dums (9/5): - Gentillesse et disponibilité du personnel. La pression de l'eau de la douche est impressionnante au 10 ième étage. La qualité de la literie. Ambiance agréable au petit-déjeuner au 12 ième étage Rapidité de l'ascenseur ( heureusement,il n'y en a qu'un.). La propreté des chambres et son ampleur. Certains meubles pourraient être rénovés. Petites fenêtres avec vue médiocre. Le petit déjeuner est varié mais pas au goût européen. Hôtel exigu pour cette catégorie. Salle fitness avec peu de possibilité..
• Jacqueline (10/5): Visator from South Africa - The staff went out of their way to make our stay enjoyable. Special thanks to Jenny. Was all good
• YUJU (10/5): -
• Melanie (8/5): - Eine Nacht mit 4 Personen im Familienzimmer. Sehr nettes Personal, Frühstück gut. Rooftop Bar sieht sehr alt und abgenutzt aus.

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