*CASA ALUXES- Guesthouse*

Location: Pescador, Cancún, mx

Star Rating: 8.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Express check-in/check-out
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Allergy-free room
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Food delivered to guest room
• CCTV outside property
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Apartment

  Boasting a private entrance, this spacious apartment also comes with 2 bedrooms, a seating area and 2 bathrooms with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This air-conditioned apartment includes a dining area, a flat-screen TV with streaming services a mini-bar and a patio. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Dining area
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Private apartment in building
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Twin Room with Private Bathroom

  Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The spacious twin room provides air conditioning, a private entrance, a mini-bar, a coffee machine, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Toaster
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Private apartment in building
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Studio

  The fully equipped kitchenette features a refrigerator, kitchenware, a microwave and a toaster. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Toaster
  • Coffee machine
  • Linen
  • Outdoor dining area
  • Entire unit located on ground floor
  • Private apartment in building
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Studio with Sofa Bed

  Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This studio is air-conditioned and has a flat-screen TV with streaming services, a private entrance, a mini-bar and a coffee machine. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Toaster
  • Coffee machine
  • Linen
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Studio with Terrace

  In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This air-conditioned studio is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with pool views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Private apartment in building
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• King Studio

  Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The studio provides air conditioning, a private entrance, a mini-bar, a coffee machine, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Toaster
  • Coffee machine
  • Linen
  • Private apartment in building
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Standard Studio

  This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with pool views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Private apartment in building
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Studio with Terrace

  In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with pool views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Private apartment in building
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• King Studio

  Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is equipped with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned studio provides a flat-screen TV with streaming services, a private entrance, a mini-bar and a coffee machine. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Toaster
  • Coffee machine
  • Linen
  • Private apartment in building
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Lito (7/5): -
• Tamaira (10/5): Loved my short stay here and will definitely return. It was peaceful and just enough space. Perfect location. - Property was clean, all the major amenities were available. Easy to locate and enter the property. Staff was very accommodating. The landscape was beautiful. No issues 💙
• Kayla (10/5): It was excellent! Would definitely stay here again - The property was clean and in the perfect location! Food, mini marts, and the bus stop was all within walking distance I have no complaints about the property
• Chantal (9/5): Other than that, it's a good place to be in Cancún. - Location, near to bus station, oxxo, farmacy, great location. Cleaning was good. The water from the bathroom tap wasn't working; it was uncomfortable to take a bath.
• Olga (8/5): - Es war unkompliziert. Die Anreise war im Prinzip ohne Check in. Nach Anweisung online konnte ich das Zimmer beziehen. Sogar schon vor dem offiziellen Check in. Das Zimmer und auch der Eingangsbereich sind schön eingerichtet. Eine Mischung aus Boho und Afrika-Stil. Bringt einen gleich in Urlaubsstimmung. Es war alles da, was man für einen kurzen Aufenthalt braucht. Auch eine kleine Kochnische war vorhanden, die ich nicht benutzt habe. Es gab einen Balkon. Die Lage ist ok. In der Nähe gibt es ein paar kleine Imbisse, Restaurants. Ansonsten ist noch die Fähre nach Isla Mujeres in der Nähe. Die Strände in Laufnähe fand ich jetzt allerdings nicht besonders schön. Ich fühlte mich durch den Zaun und das verschließbare Tor nach außen recht sicher. Die Unterkunft hat Potenzial, wenn man an ein paar Kleinigkeiten arbeitet. Im Bad gab es zum Beispiel nicht viel Ablageflüchen oder Haken, obwohl genug Platz dafür wäre. Auch das Licht im Bad könnte etwas heller sein. Auch im Zimmer hätte ich mir mehr Platz für Kleidung gewünscht. Auch ein Safe für Wertsachen wäre schön. Ab und an ist es etwas hellhörig, was mich aber nicht wirklich gestört hat.
• Eleonora (7/5): - Posizione Era sporca con animali selvatici e non si poteva aprire la finestra (non ci hanno avvisato) e lo staff entrava e usciva senza avvisare
• Saira (9/5): -
• Manoj (10/5): Comfortable stay - Good location and economical Rooms size
• Sander (10/5): - God kommunikasjon, rent og god beliggenhet. Alt var bra.
• Samuel (9/5): Buen lugar - Ubicación, piscina, camas, estufa y la mayoría de los elementos que componen el establecimiento. Puerta corrediza en baño no adecuada, tapa de la taza del inodoro más pequeña y se hundía representando un peligro.
• Jacqueline (7/5): Lovely place. Lil tlc in room will make it even better. - Pool & hangout area was lovely Toilet seat loose/bath room light not sufficient. NO hanging options in room
• Nuñez (6/5): Lugar regular, con 1 poco mas d atención es mejorable - El diseño y decoración tanto de espacios comunes como habitacion. Tiene 1 espacio al aire libre que, si bien es pequeño, esta bueno. El equipamiento, aunque básico, es util: tv, aire, heladera, microondas y cafetera, com vajilla y algunos consumibles. La falta de limpieza de la habitación: paredes y sábanas manchadas, telas de araña. El baño de mi habitacion no tenía buena iluminación y los dispenser de la ducha no funcionaban bien. Di aviso de los problemas por este medio, pero nunca recibí respuesta. Tampoco vi personal del hospedaje en ningún momento dentro de los 3 dias q estuve. El desagote del aire acondicionado sale por la ventana de la misma habitacion que debería refrigerar, lo q impide cerrar completamente esa ventana
• Maria Paula (8/5): Sitio muy lindo y la ubicación perfecta. - La ubicación es perfecta para las actividades programadas como isla mujeres y Xcaret. El internet molesto los dos primeros días pero ya después se solucionó el inconveniente.
• AntonStP (8/5): - номер отличный, просторный, кухня укомплектована всем необходимым были сложности с горячей водой, но для местного климата это некритично близко к паромам на исла мохерту, но пляжи рядом - Лангуста и Тортуга в плохом состоянии было бы отлично добавить коврики возле выхода на террасу, земля с обувью попадает в номер
• Lucero (7/5): - Buena ubicación. La cama es cómoda. Mala comunicación con el anfitrión, además, responde selectivamente. Esto hizo que simples preguntas o peticiones como tener más de dos rollos de papel de baño durante nuestra estancia de 7 noches fuera una tarea complicada. Si se hospedan aquí recuerden lavar muy bien los utensilios de cocina antes de usarlos.
• Dibran (10/5): Excellent - Parfait On a tout aimé
• Kimberley (7/5): -
• Michele (8/5): -
• Bate (9/5): - Good location, friendly people, comfortable place! The shower was a bit inconvenient, gaps in the walls meant water leaked but it was functional and did the job 🙏
• Marcos (8/5): Me gustó, es un buen alojamiento, volvería - Buen lugar , las instalaciones muy lindas y la decoración es muy bonita . La ubicación es buena al inicio de la zona hotelera y varias cosas alrededor para comprar comidas y cosas que necesites Muy angostas las escaleras, no podíamos subir con valijas. Llevamos un coche de bebé y no podíamos subirlo El baño se junta un poco de agua en el piso al bañarse Las puertas se te cierran encima cuando estás entrando son muy pesadas
• Vito (7/5): -
• mariela gisele (10/5): - Muy buena ubicacion, y las instalaciones muy lindas. Super tranquilo.
• Theresa (7/5): Solide Unterkunft in guter Lage - Gute Lage, einfacher Check - in Nachts war es durch andere Bewohner sehr laut
• Filali (8/5): Très bon emplacement pour visiter isla Mujeres -
• Popolizio (8/5): -
• Saito (8/5): -
• elsie del carmen (8/5): - Algo basico de consumir en la nevera. Una botellita de agua por ejemplo.
• Celene Crystel (7/5): excelente solo para dormir por que tiene buena ubicación. - si estas solo de visita en cancun y es solamente para dormir esta excelente, por que tiene muy buena ubicacion. al abrir el porton principal si cuesta un poco y no hay gente de servicio para apoyarte por que tocamos el tiembre y no habia nadie
• Tracey (8/5): - Very comfortable suite with balcony, fridge & microwave. Location was great for easy access to ferry to Isla Mujeres. The only issue I had was the security lock didn't work during my stay and I was a bit concerned about safety but it worked out fine. No hot water for shower
• Martín (9/5): - Si querés ir a poner a prueba tu capacidad de salir de la zona de confort, acá tenés la oportunidad perfecta: el baño estaba integrado a la habitación. Literal. No hablo de la bañadera (que en otros lugares también está expuesta), digo el inodoro. Es un montón, se lleva la atención. Por lo demás, la habitación es súper espaciosa, cómoda, moderna y tiene estilo. Todavía no entiendo cómo hicieron un baño sin puerta!
• Tony (9/5): -
• Efraim (10/5): - Excellent information to reach and enter to my room. Wonderfull location
• Mika (8/5): -
• Francesco (10/5): -
• Davina (8/5): Friendly staff, reliable WiFi, good for short stay - Friendly staff and good, consistent WiFi. Good location with restaurants walking distance and an Oxxo for groceries and essentials like adapters. Beach access a 15 minute walk. I asked three times about airport transfer but no one replied to my messages (the first sent three days prior) until I was already on the plane. There was a taxi to meet me but I had no idea if they were going to be there until I arrived, and taxi was expensive - it would have been better to simply choose one of the taxis available on arrival. For this price, I would expect salt, pepper and cooking oil in the kitchen.
• Analia (10/5): -
• jessica (8/5): I missed my flight and had to change dates and the host was very accommodating and change the dates free of charge - Very good, nice little pool, it’s fairly close to nice beach about 10minute walk. Room was spacious with open bathroom. Okay for 1 person but no separate room for toilet so could be awkward if there is 2 sharing if you are shy! That I don’t get to stay longer
• Christian (10/5): Excelent - The property itself was beautiful. I don’t know how to work the stove. So i had to eat out every day and the food i bought went to waste/don’t get to eat. I should have tested it first but hey, it happens and i should have asked. I didn’t know who to ask either.
• Diana (10/5): -
• Vanessa (5/5): Mix opinions - The location is good and easy to get around Cancun with local restaurants nearby. There was no hot water throughout the stay so I had to have cold showers everyday. I couldn't close the window at night because the air conditioning pipe needed to go through it as it wasn't engineered to go through the wall which meant there were bugs in the room and I had bite marks all over my body. The toilet didn't flush properly and the seat was broken. The rug in the room was dirty.
• Mr. Lathan (8/5): Would stay again! Just need to know someone on staff is available. - Beautifully decorated and curated. Very good location. No staff around or immediately available in case of need or emergency. A fellow traveler arrived and wasn't able to access their room so they called the number for Casa Aluxes and no one answered. That mad me feel unsafe if I had an emergency that no one would answer.
• Alejandra Guadalupe (10/5): - La ubicacion y que es muy comodo
• Pamela (7/5): -
• Benitez Marin (10/5): - Las instalaciones muy cómodas y con una decoración de Excelente gusto, la ubicación muy buena 👌
• Nicole (6/5): - - kleiner Pool - größe des Zimmers - nette Mitarbeiterin - dreckige Handtücher und Flecken auf der Bettwäsche - Bad müsste dringend renoviert werden - Haare und Haargummi in der Dusche - sehr hellhörig
• Bevin (9/5): Peaceful stay at Casa Aluxes - Wonderful, peaceful stay. Great staff. The bathroom being separated by only some iron bars from the bed was a little more intimate than we preferred. But we worked it out. A solid divider would probably be a touch better.
• 아람 (8/5): -
• Jordan (6/5): Didn't think this was great value for what you got in the end. - The staff were great Things were being worked on. So was that clean. Just didn't see the value of the place.
• JUAN JOSE (10/5): -
• Guilherme Henrique (5/5): Localização boa, porém muito barulho, pouca privacidade e falta manutenção nos quartos. - Localização muito boa. Apenas atravessamos a rua para o ferry Xcaret até Isla Mujeres. O restaurante da esquina tem uma pizza excelente também. No dia que chegamos foi barulho a noite inteira dos hóspedes ao lado, paredes de drywall, ouve conversas e barulhos de porta. Tivemos o azar de chover dentro do nosso quarto em grande quantidade e não consertaram durante toda a estadia, sorte que não houve outra chuva ou teria alagado todo o quarto. Falta de privacidade, não há cadeados e os portões ficam abertos e pessoas circulando na “sacada” o que acaba ocasionando em ter que deixar cortinas e portas fechadas o tempo todo.
• Domnita (8/5): Very good - Everything was great, only our room was a bit too small and with few options to place our luggage. Other than that, all good. it is close to the ferry to Isla Mujeres and other nice beaches (bus station nearby).
• Jamie (7/5): Overall, a lovely day - Property was in good location clean tidy very spacious close to all amenities right next to the beach There was no hot water
• Amanda (10/5): Exceptional -
• Jessie (10/5): Exceptional -
• Julie (8/5): Very good -
• Jessica (10/5): Exceptional -
• Jordan (10/5): Great friendly stay in a safe secure building. Perfect for those not wanting an all inclusive stay - Staff were very friendly and accomodating. Hotel is in a great location. Pool was a little small but that’s such a minor issue being so close to the river and beach.
• Spencer (7/5): Good value Cancún accommodation if a resort is out of your budget - Location was good near public bus stops, a few restaurants and convenience stores. Mar de Miel nearby was the best breakfast/brunch spot nearby by far! Getting downtown or further along the hotel zone was easy with the bus. The staff were very pleasant and attentive (they are only on-site early in the day, and then will respond quickly to Booking.com messages). The modern decor was also pleasant. A/C worked great and quickly cooled our small room each time we came back and turned it on. Shower was good, just needed a bit of time to warm up (I saw reviews saying it was too cold). Our room had very little storage, shelving or hooks for two people for a week, so it was a clothes jungle all over our floor, and our cosmetics had no place in the bathroom. There's plenty of wall space so they should be able to add more shelving and hooks. The walls, windows and doors are paper thin and you can hear everything going on in the hallway, other guests' activities and noise from the street at night. Honestly the street noise sounded like we'd left a window open. I brought earplugs, so slept soundly each night, but if you don't have them, be prepared! Bed is extra firm, which was okay, but I know others may not like. The toilet was very particular in that you had to flick the handle a second time after you flushed in order to get the cistern to fill up and to stop the water running. And finally, on our very first night, after a whole day of travelling and flight delays where we'd been up since 5am in the morning, we retired to our room shortly before 8pm. At 8pm, a builder appeared on the balcony of the room next to ours and started to construct a tiled roof awning over the balcony. Drilling and hammering, at 8pm?! The hotel rules said quiet hours were after 9pm, so we assumed he would stop then. We tried to go to sleep at 9pm, but the construction continued until after 10pm, which is when I messaged the accommodation on Booking.com that the noise was unacceptable and someone quickly appeared to tell the builder to leave. They said they hadn't expected any construction themselves at this time, but how did the builder get in to start work? Very bizarre and frustrating thing to happen, but once it was flagged to them, they resolved it quickly, and nothing similar happened the rest of the week.
• Ana (10/5): Love spacious design - Beautiful design, very comfortable bed. Near the beach and nice to walk arround. Near a nice healthy breackdast place and Mexican food Loved every bit
• Beta (8/5): Very good - The location is good. Staff was ready to assist with our requests. The shower water is not too hot.
• Lara (6/5): A good cheap option for a short stay between places - Apartment was very clean and just what we needed for quick 2 night stay. Beds were very comfortable. Felt safe and staff we met were very kind and responsive over booking qs. Good price for what was needed. Walls were very thin, could hear everything from the neighbours and the lobby. A lot of noise during the night of guests coming and going and banging the lobby door. We missed a proper sun lounger to sit by the pool, but it was fine as we weren’t there long.
• Alexander (8/5): Very good -
• Brianna (10/5): Amazing! - Everything was amazing. The facilities were perfect, comfortable beds and everything was so clean. The staff were amazing as well. I ended up getting very sick from food poisoning and they helped me by letting me stay an extra night and moving my room. The staff were so helpful and kind Nothing! The location wasn’t my favourite since I was travelling solo, but if you like to be away from the hustle and bustle this place is perfect.
• Pritha (7/5): Overall a great stay... But with a few hiccups - It was a nice big space that looked beautiful and modern. Gorgeous decor! It was great having a kitchen available to use. Location was good for the activities we did and the outdoor space was nice. We arrived just after check in time at 3pm and the room unfortunately wasn't ready. We ended up waiting about 40 minutes in the lobby which wasn't ideal after a long travel day, however the staff were apologetic and brought us coffees while we waited. It had also been raining and there were two large leaks in the room, one of which was over the toilet... it was quite loud, especially during the night, and made using the toilet uncomfortable. Also, the toilet is visible from the kitchen and bed, so there's no privacy at all. We managed as a couple but something to be aware of!
• Nikhil (9/5): Superb - Everything was good. Big clean, comfortable and well maintained rooms. The check-in process was easy. Decent location, need a car/cab to go anywhere in cancun to be fair. Open plan studios with toilet and shower have no privacy, should be ok for couples.
• Vanessa (10/5): Exceptional -
• Maryia (6/5): Overall, a decent stay with room for improvement. - Casa Aluxes was comfortable enough for our stay, and the communication with the owner was excellent—super responsive and helpful. The location is fairly convenient, not too far from the center of Zona Hotelera. However, there were a few downsides: the nearest beaches had seaweed, which took away from the experience; the water in the shower was warm but not truly hot; and the lack of a handheld showerhead made it hard to avoid getting my hair wet. As a tourist, I missed having a European plug adapter in the room, and the cleanliness could have been better (the microwave, dishes, floors, and window ledges needed more attention). Additionally, supermarkets and grocery stores were quite far, which wasn’t ideal.
• Shihong (5/5): Cheap stay in Cancun - Easy to get access. Local Bus stop (R1 or R2) close by. Very small and tight. Not much space. Not very close to everywhere. Need to take the bus.
• Xavier (2/5): disppointing - It is a very small place not even suitable for 1 person, let alone a couple during their honeymoon.
• Lisa (8/5): Very good - Great room, very clean, relaxing vibes with entry. Handy with ferry to Isla Mujeres 5min away. Whilst generally safe area, the balcony lock was broken during 2 day stay which made me feel uneasy.
• Ian (8/5): Pleasant - Nice decor and comfortable The toilet and shower was a bit strange for us with no door for the bathroom or toilet and everything visible from the bed.
• Anna (7/5): Good -
• Montez (7/5): Nice quiet clean place. - Cleanliness. Comfortable beds. Good lighting. No hot water for showers. My experience with the property in dealing with taxi service not good. Not visitor friendly from or to airport.
• Ludivine (8/5): Very good -
• Robert (10/5): Exceptional -
• Gabriel (6/5): Pleasant - Nice beds and generally a nice room, very big. Cold filtered water in the hallway. The rain falling on the window frame was extremely loud and made sleeping very difficult. It was extremely bright under the door from the light in the hallway. No plug in the bathroom and strange arrangement of bathroom. Don't expect to find anyone at reception to ask questions, including where to find a beach. This is more a criticism of Cancun, but the nearest beach took us an hour to find and get to and we ended up staying no more than 30 minutes and made no plans to come back.
• Sam (7/5): Good -
• Thelma (7/5): Fine for a short stay - It was a calm and quiet area with secure entry. It is away from the hotel zone, which was what I needed. But just a heads up if you're hoping to stay nearby, this is a little further out. The conditioner container was empty and there was no body wash available. The bathroom had a mold looking stain.
• Angelika (7/5): Overall good but ants made the experience awful sometimes! - Very clean look. Interior was very niceee. Staff was the best! It had a ants problem in the kitchen!
• Courtney (10/5): Exceptional -
• Eleanor (9/5): Superb - Great value, easy to check yourself in and beautifully decorated room. The pool is a bonus in the heat!. Location is ideal between Hotel Zone and downtown, with a supermarket and pharmacy at end of the road and a great café for breakfast. We had a really comfortable stay.
• Anduela (10/5): Exceptional - Everything was wonderful!
• El (7/5): Good - Location 👌 I. Hotel zone 20 miners from aero port and Restorante close
• Tamela (10/5): Exceptional - Excellent location, perfectly clean and elegantly fitted. The bathroom is open to the room, so there is no privacy. Not a problem for a single or very comfortable couple.
• William (10/5): Exceptional - Noise Cancelling of the rooms and the room setup. The area located was convenient.
• Julia (10/5): Wonderful - It was close to everything Everything was great. The only issue I had was there were a lot of stairs.
• Vera (7/5): Cute hotel, great location with few disadvantages - Great location, safe area. Cute design of the property, clean and tidy, responsive staff. If you reserve a studio, be prepared that the toilet and shower are located right in front of the bed with no separation. If you’re traveling with a partner, you’ll have to take turns and wait outside of the room while your significant other is using the toilet or shower (unless you are comfortably enough to watch them doing it).
• Valdez (8/5): Very comfortable. Liked security gate - Location was fine. Room a bit small. Needs a microwave. Didn't know there was breakfast Mainly ok. Needs micro
• Clare (6/5): Pleasant - Lovely decor inside room. Nice lighting. Aircon is sufficient. They only clean your room once regardless of how long you stay. No concierge, and staff (on whatsapp) are slow to respond. Shower water pressure is extremely low - almost dribbling. And there is almost no hot water - took cold showers most of my stay.
• Ashley (10/5): Comfortable and very well cared for - The hosts were very accommodating and caring. They made me feel welcome and safe every day of my stay!
• Moises (10/5): Exceptional - Very nice and not expensive and I was thinking it was going to be very uncomfortable. Totally the opposite Wish they would serve breakfast
• David (10/5): Great location and beautiful place - Clean spaces The location
• Mohammad (10/5): Exceptional -
• Kyle (10/5): Overall a good experience - The location was fantastic and I felt safe 😊 Nobody came to clean the room daily
• Jose (10/5): Wonderful experience!! - It was spacious, it had all the essentials for a comfortable stay. The bed was very comfortable. The host Sofia responded promptly to all my request, she sent me clear instructions for my arrival. I will definitely will stay there again. I love everything.
• Liyah (8/5): Very good -
• Vika (10/5): Exceptional - We enjoyed our stay, very clean, great staff, close to the beach and restaurants. I definitely recommend this place Lack of wardrobes
• Arina (10/5): Excellent stay, very friendly and flexible staff :) - very nice design, clean, comfortable, pretty:) nothing i didn’t like
• Aurea (5/5): I was expecting a lot more. It was disappointing. - The location was good. I ran out of water while showering and had lo leave the shower full of soap and conditioner because water came back after one hour. We asked for clean towels and it took them one day to give us clean ones. There is no closet or drawers to unpack your things so you have to keep them packed the whole time. No iron and no one around to ask for one. The staff is so hard to reach if you need anything, so when you see them make sure you don’t forget anything because you never know when you will see them again. We asked for our room to be cleaned and they never came until one day before our departure. You can hear everything in the halls.
• Reuven (10/5): Exceptional -

Photos