GIULY SUITES & ROOMS
Location: C.so Umberto I 365, Naples, NA, 80138, Naples, IT
Star Rating: 8.4 Stars
Property Type: Bed and breakfasts
About this Property
Convenient Amenities
Enjoy the convenience of amenities such as babysitting services and a communal living room.
Featured Amenities
Benefit from express check-out and an elevator during your stay at the hotel.
Modern Comforts
Relax in one of the 15 air-conditioned rooms with Smart televisions and stylish bathrooms.
Book your stay at GIULY SUITES & ROOMS in Naples for a centrally located and comfortable experience.
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Whatsapp mobile app before check-in.
Amenities & Facilities
- Express check-out
- Express check-in/check-out
- Wheelchair accessible
- Elevator
- Express check-out
- Smoke-free property
- Garage
Rooms Available
-
Superior Triple Room
1 Queen Bed and 1 Twin Bed
Overlooking the city
Entertainment - 32-inch Smart TV
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Local maps
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Deluxe Room
1 Double Bed
Overlooking the city
Entertainment - 32-inch Smart TV
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Local maps
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Standard Triple Room
1 Queen Bed and 1 Twin Bed
Entertainment - 32-inch Smart TV
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Local maps
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Classic Room
2 Twin Beds
Entertainment - 32-inch Smart TV
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Local maps
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Deluxe Quadruple Room
1 Queen Bed and 2 Twin Beds
Overlooking the city
Entertainment - 32-inch Smart TV
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Local maps
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Standard Quadruple Room
1 Queen Bed and 2 Twin Beds
Entertainment - 32-inch Smart TV
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Local maps
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Comfort Room
1 Double Bed
Entertainment - 32-inch Smart TV
Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and access to in-room childcare
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- In-room childcare (surcharge)
- Down comforter
- Rainfall showerhead
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Local maps
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
Guest Reviews
- Brian (8/5): - Good location friendly staff
- Roger (4/5): - Nice cafe on the street below.
- Ethel (8/5): - Central to train station and lots of restaurants and the Metro. This is a plus. Convenient to get around.
- Verified traveler (6/5): Basic but comfortable - Basic but comfortable enough for a night stop. No tea/coffee making facilities & if you forget you need a 10cents coin to operate the lift, then it’s a lot of stairs to climb!
- James (10/5): Great value and great location - The location was great with easy access to all the main sites and the train station. The room was great value and any minor imperfections were reflected in the price. We arrived to Napoli late and the self check in was simple with great communication. Highly recommend.
- Bjørn Vidar (10/5): Highly recommended - Professional and polite, would not hesitate to book this room if ever going to Naples again. Very nice and clean room, bathroom as well. And the lights in both rooms were really cool!! AC did the job, slept very well. Central station was a short walk away, which I prefer when I am staying in a big city. Convenient for AirPort shuttle and transport to cities nearby.
- T (2/5): - Just meh. The check in process was so confusing because the reception was apparently closed on the day, and I was forced to use data and communicate via whats app to try and check in. In the rooms, there are no amenities, no shampoo or shower gel, and my bed cover was very dirty, not sure what it was.
- Anusha (8/5): - We checked in on weekend when they don't have reception hence had to wait to connect to reception via WhatsApp upon which were told our bags couldn't be stored as reception is closed. However the staff were kind enough to store our luggage in a room assigned to us, as the room was being cleaned. Make sure to have WhatsApp installed for communication if you're arriving on weekend or after hours. The property is walking distance from main train station and has plenty food options available around.
- ORLANDO (10/5): Muito boa. - Hotel com quartos reformados, tudo bem novo e de bom gosto. Banheiro amplo, boa localização, fomos muito bem atendidos.
- Alexandros (6/5): - Unterkunft war okay. Gastgeber konnte kein Englisch bzw nur per Chat mit einem Übersetzer, was für das Gespräch vor Ort sehr schwer war. Schimmel in der Dusche. Konnte das Foto leider nicht hochladen. Man hört alles sehr laut vor der Tür. Anderes Zimmer erhalten wie vorher per WhatsApp angekündigt. Keine eigene Parkmöglichkeiten vorhanden, sondern man nuss extra bezahlen zum Parken. Das Auto Stande auf der Straße und wurde dann überwacht. Das Parken hat uns auch nochmal 25€ pro Tag gekostet. Das war sehr ärgerlich, da wir dachten dieser wäre bei der Unterkunft dabei.
- Heidi (4/5): - When we came in the evening there was a person who didn’t speak English. The rooms floor was dirty. There was sand on the floor. In the bathroom there was mold in the tiles seams. Also the shower corners sliding door was fallen out of place. Flush of the toilet was broken also. The walls were like paper and everything could be heard from the hallway and reception. When we left the lift wasn’t working. Bed and pillow were very hard, pillow was like a rock.
- Kaely (4/5): - Rooms weren’t clean and had this terrible smell. Dirt and marks all over the walls and there was someone’s used soap in the shower upon arrival.
- philippe (10/5): - Très bon accueil avec du personnel serviable et agréable, bel hôtel bien entretenu avec un beau jardin et terrasse.a proximité du centre ville 20" à pied ou 5" en voiture.il est en hauteur sur la ville donc à pied compliqué pour les personnes en situation de mobilité réduite.petit déjeuner servi en terrasse ou à l'intérieur avec possibilité d'avoir des œufs sous toutes les formes préparé directement.dommage de ne pas avoir de jus d'orange ou citron frais de la région. Très belle expérience
- Jeremy (8/5): - 3 rooms behind private front door on 5th floor of apartment block. Good location for walking to central sights and train station. Room & en suite was just fine, with useful mini fridge. High up overlooking back street meant noise was not too bad. Never saw staff, though room refreshed every day. Very difficult communication with staff to get entry details for late night arrival. Overall good value in price bracket. Naples is fabulous!
- Serena (10/5): - Tutto perfetto!
- Tonis (2/5): - Check-In Nightmare • I first tried to contact the hotel via WhatsApp on Friday, as the reception is closed on Sundays. I received no reply. I followed up again on Saturday—still nothing. • Only after contacting Expedia did someone finally respond and provide me with an access code. Even then, I was told to reach out again for further instructions. • The receptionist, Martina, was extremely unhelpful. When I finally checked in, I discovered other people’s luggage in my room. I tried to get help, but again, no one responded. I had to go through Expedia a second time, who were themselves shocked at the lack of professionalism. • Martina advised me to bring the other guests' bags to reception myself. When I refused to touch someone else’s belongings, she told me, “I’m not your friend and reception doesn’t work.” Room and Facilities • The room had no soap or basic amenities. • The hotel is located in a very sketchy part of town. • Upon check-in, I was charged a tourist tax rate appropriate for a 4-star hotel, despite this property being, at best, a 2-star with 1-star service. Overall Impression • The lack of communication, missing amenities, and dismissive attitude from staff made for a truly terrible experience. • I strongly urge the owners to provide proper training to their employees, as the current level of service is unacceptable. Advice to Future Guests • Be prepared for no support from reception, problems with room access, and a lack of basic hospitality.
- Claire (10/5): A very pleasant stay . - If you are staying here , the rooms are on the 5th floor but there is a lift . Ask the man on the ground floor for a 10c coin and you can use the lift . Receptionist is very helpful , rooms are lovely and perfect for families or friends . Very central in the city , easy access to the bus station , cafes and restaurants nearby and tourist attractions like the hop on hop off bus stops just outside . We knocked a point off for cleanliness as the bathroom could have done with an extra wipe over before we arrived , the shower leaked and there were balls of dust under the bedside tables . Apart from that it was a super stay .
- Sara (10/5): - Personale gentile ottima stanza comoda si trasporti e al centro
- Angelo (8/5): Buono ma con piccoli difetti - Stanza grande e pulita. Ottima l’accoglienza. Posto strategico per le nostre esigenze. Uniche pecche: stanza un po’ rumorosa e un odore di fogna un po’ persistente.
- Jeffrey Samuel (10/5): - The area is not very nice, but it's very close to the railway station. However, the place was clean and the rooms are lovely. The staff were very helpful.
- Verified traveler (2/5): Bad service - The room I had booked had problems with the light, so I got downgraded to a smaller room. The internet was really, really bad so I could teach online that evening. When asked about the internet, I was told that it said so on the booking that they had no internet.
- Norman (10/5): A very pleasant stay! - We had a family of eight and booked two rooms. The hotel is very conveniently situated near the train station. Indeed, the elevator only goes to the fifth floor and you have to hand carry luggage to the sixth floor, but we knew that already from the reviews. The rooms themselves were clean and comfortable. While we didn’t find the prepackaged breakfast, we didn’t ask about it as we had plans to have breakfast in town. Make sure you ask about it if you want it. The staff was very helpful and courteous. They let us store our luggage after checkout so that we can explore the city for a few hours until our train departure.
- Verified traveler (10/5): Very good upfront communication - Clean and very close to train station, restaurants, the room is big and clean
- sam (8/5): - The services provided were excellent,
- Jan (6/5): Opraktiskt - En hiss som kostar 10 cent vissa tider är opraktiskt. Sedan kan man förvänta sig att bli bemött med ett välkommen eller hej och inte jag vill ha era pass. Oprofessionellt.
- Jordan (10/5): - Fantastic place to stay. Next to Napoli Centrale. Figured there may have been a catch considering the low price however I was wrong. Did not feel unsafe at night as the property is on a busy street. Would recommend 100%.
- Nuria Fdez de Travanco (4/5): - La relación calidad precio deja bastante que desear, las instalaciones, sobre todo en los WC( utilice dos habitaciones) están bastante deterioradas. Reserve un habitación Deluxe y era igual que las demás. No lo recomiendo además no hay wifi a pesar de estar todo lleno de routers. Hay que pagar por utilizar el ascensor.
- cherrie (10/5): - Our room is nice and spacious. Close to the Napoli Centrale station. Will definitely come back again.
- Molly (10/5): Great hotel - Really lovely hotel - super clean, lovely staff, super responsive on WhatsApp! The stairs are a bit of a pain but well worth the lovely room, and there is a lift available if necessary. The area feels a bit dodgy but the hotel more than made up for that - thanks for the stay :) Top tip if you're going to Pompeii - go from Napoli Porta Nolana rather than Garibaldi - much smaller station that is the first on the line so you'll definitely get a seat!
- Maeva (10/5): - I really like the property, it was clean, safe and the staff is amazing
- Nick (10/5): - Wine
- jose gregorio (10/5): - Excelente ubicación cerca de las principales atracciones de la ciudad
- Timo (8/5): - Nahe am Bahnhof und daher sehr gute Anbindung. Nachteil ist wie in vielen Bahnhofsvierteln die Umgebung. Wobei die Straße der Unterkunft selbst gut besucht und vertrauensvoll ist. Die Unterkunft selbst ist ganz toll gewesen und das Personal sehr kundenorientiert. Großes Lob und trotz der Umgebung eine Weiterempfehlung!
- Joe (10/5): - Thank you GIULY Suites. Property was conveniently located a few blocks away from the train station. Room was recently renovated. Not a normal hotel as one would expect, but it served its purpose for our trip. We pretty much just used the space to sleep and shower. I’d stay here again.
- Leslie (10/5): - Very clean and modern rooms. Excellent customer service.
- Raúl (10/5): - La única pega ha sido , que para utilizar el ascensor debías pagar cada vez que quisieras hacer uso de el. El hotel está en la quinta planta del inmueble. No es cuestión de precio, sino que si en ese momento no dispones de efectivo , no lo puedes utilizar.
- daniel (8/5): - The place is excellent, clean,decent size room,bathroom with excellent rainfall shower, good comfy bed,excellent communication, but if you arrive after 6pm it has a its challenges, the most awkward one been you'll need 10 cents for each way with the lift,for us was difficult to get enough coins available, but during working hours the receptionist can help with that.Also the location can be noisy at night but daytime is surrounded by excellent cafes also the famous Da Michelle pizzeria is just 5 minutes walking away.
- Maria (8/5): - The Hotel was very near to the train station which is what we needed, we just stayed for a night. The check in was very easy, they communicated very well via Whatsapp with all instructions. We didn't meet any of the staff because we got there very late and left very early, we learned that in hotels like this one in Italy don't have people working overnight (which we were OK with). They have an elevator that you need to put 10 cents to make it work, their rooms are on the 6th floor. We went out at night to have dinner and we never felt insecure, it's just the city that's not as clean as others in Italy, but we walked with no issues. They also have a nice cafe to have breakfast right next to the entry door, all the staff was very friendly and the food (as usual in Italy) was great.
- Tharcila (10/5): - very friendly staff, great location and big room, very good.
- Carolina (10/5): - Very nice room with great location. We really enjoyed our stay at GIULY’s.
- Yastami (6/5): - Clean room and noiseless, in convenient location. Somehow there were many web sites that could not be reached using the wi-fi available in the room. According to the room description by Expedia, breakfast is supposed to be included but it was not.
- antonella (8/5): - Grazie alla sua posizione cebtrale in pochi minuti a piedi si raggiunge il centro . 5 piano con ascensore che in alcuni orari è a pagamento, aria condizionata nonn facilmente regolabile se la stanza è occupata da 4 persone. Camera p molto pulita.
- Gael (10/5): - Good,
- CLAUDIA SANCHEZ (10/5): - El Hotel esta super ubicado cerca del Aeropuerto y la terminal de tren, si vas a Pompeya y la Costa Amalfitana 💕
- Mert (2/5): - Otel temizlik bakımından çok kötü, hamamböceği ile aynı odada konakladık, sıcak su akmıyordu ikinci günde geldi. Rezalet ötesi…
- Maritza (10/5): Excelente - Todo ha pasado bien, a recomendar
- Réka (10/5): - We stayed for 4 days at Giuly and we were very satisfied with everything. The staff was very friendly and helpful and the whole property was very clean , quiet and safe. Our favourite café was just around the corner so we could start our day with excellent breakfast and coffee. There were fantastic restaurants around our accommodation to have dinner as well. The Giuly was a really good choice. Next time we will try to book there as well,because everything was in an easy to reach distance.
- Rory Brooke (8/5): - There is no front desk but the staff was quick to help us and get us in a room. The room was large and clean. The shower water pressure was very low. It was hard to wash your hair. The staff was very nice and informative. The area is very busy and it is very loud but you are close to the train station and plenty of shops and restaurants.
- Justin (10/5): - The staff here were so friendly and tried to meet all our needs. The manager even helped set up transportation for our daughter to get from the airport to us as she had arrived on a later flight.
- Krista (10/5): - Nice room, very close to Napoli Central Station which allows you to take metro bus or trains to Rome, etc.
- Nick (2/5): - We got in very late due to flight delay, there was nobody to greet us, nobody to let us in to our room, the guy we called would not give us the code over the phone so we had to sleep in the stairway, NEVER AGAIN
- Katherine (8/5): - The hotel room itself was relatively clean, and nice. The staff were always nice, but it was hard to get a hold of people when we were trying to check in. Be aware that there is no concierge or lobby; you'll get instructions on how to enter your room a few hours before you "check in" and will then have to make the trek up 6-7 flights of stairs (one very small elevator which costs €0.10 to use). The area around the hotel is very dirty, vandalized, and noisy. I would recommend this hotel if it were in a different area for sure; not to say I wouldn't recommend the hotel, just be aware of the area around.
- Kushan (10/5): - Nice Breakfast. They let us keep our bags also after checking out (for a few hours). Conveniently located from Naples train station. La'ntica Pizzeria by Michelle is also very walkable distance for best pizza in town. only complain is our room was next to breakfast area. so we could start hearing breakfast conversations by 730am even if you are not up. Lots of food options and train station nearby.
- Kwei (10/5): - The room was newly renovated and clean. Great location near the station. Biagio was great in providing information and answering questions. I would definitely recommend this stay.
- Santiago (2/5): Never Book Guilly Suites - Terrible customer service, terrible location, the worst dark blue sheets.. Nobody cares about customers, this morning when leaving, we found 2 new customers that had to sleep on the stairs!
- Diego (10/5): Great place to stay in Naples - Great location, incredible rooms and breakfast and wonderful service!
- Deisy (8/5): - The apts are great very modern beds are soft place is great staff very helpful . Now the neighborhood not so great Naples is super dirty very run down I did not like @ all unsafe .
- Stephen (4/5): Rude owner. Do NOT arrive late - Be careful here. We arrived late. There is no reception. We arrived at the address which was next to homeless people. Called a phone number and a door opened. We were instructed to take the elevator to the 5 th floor, then climb a flight of stairs to the 6th floor. We were 3 people, each with 50 lbs off bags. It required 3 elevator rides because the elevator was too small. Then climbed in darkness to the 6th floor, very creepy. My wife was terrified. I went back down to the ground floor (another 3 trips) and discovered we took the wrong elevator. Bad instructions. So, another 3 trips up to 5. Climbed to floor 6, input the code to open the door and it opened to a newly renovated wing. We went to room 12 and it was locked. We were told it would be open. Called the number and no answer. We called the what’s app number and someone said we were late and didn’t want to be bothered. It is now 1am and we’re stuck. We told them we would arrive late. The owner had the audacity to refuse us entry. All other rooms had electronic locks except ours. We pleaded and he finally showed us where he kept the key. We were finally in. The room had low ceilings. We had to bend over to get around. We must have been the first guests in that room. There was sawdust and a screw in the floor. The owner met us the next morning and was very rude. My wife and son were shuddering with fright. We do not recommend staying here.
- Verified traveler (8/5): Great value and location. Odd check-in! - Great location and good value, but there are a few things to be aware of. Make sure you contact the reception number in advance, the owner will contact you via WhatsApp and your mobile phone number needs to be added to the system which unlocks the front door if there is no one there. Rooms are on the 5th and 6th floor, the (very small) lift only goes to the 5th. Make sure you have some 10 cent coins for the lift! Towels left on the floor to exchange were hung back up! Breakfast was basic but of high quality and the coffee was great - good service from a lovely family....shame about the towels!
- Steven (6/5): - Overall, good stay except for the last part. Looks like a newly renovated hotel. Everything fairly new, spacious room, appliances and furniture. We were able to check in a little earlier than our time. I didn't know hotel was located on the 5th floor of a building before booking. Had pay 10 cent to take elevator up and down. We were in transit home from Sorrento/ Amafali Coast to NYC,so we decided to stay two days in Naples. The young women who checked us in was super sweet and made us coffee as we waited for our room. The shower was great, bed was nice and comfy. Gave us a gift. Room can get very cold but it was needed especially after walking out in the sun all day. Breakfast was great. Juice, pastries, yogurt etc. Staying in Naples was an interesting experience, it's just like NYC. Shopping, restaurants, churches etc. Anyways city tax had to be paid in cash, we weren't informed of this and had to find an ATM to take out money. We asked for a taxi to the airport and was immediately rushed out the hotel who I assumed was the manager. He seemed annoyed we asked for assistance.I just wanted to get home. Anyways, the taxi he called for us. sketchy dude - showed us his BS 'broken' machine. I threatened to call the police and ended up in a screamingmatch all the way to the airport. We have traveled to many countries and cities before and never experienced this level of drama. I know Italians are not known for customer service -be real with customers. 1st and last time in Italy.
- James (10/5): - Very clean and well equipped room. Very friendly staff. Very close to the Centro Storico.
- Krystle (10/5): - This hotel was a short walk from the station. There is so much around the area too. Restaurants, shopping, you name it. The staff was incredibly nice. They helped us with our bags, kept breakfast out for us even though we were running late, and gave us a little parting gift! The room/bathroom was so big and we enjoyed our balcony view. The A/C worked really well, which was so important to us while traveling in the summer. The bed was the softest one I've slept in during my month-long vacation!
- Jessika (8/5): - The room itself was spacious, cool, and comfortable. Checking in was confusing because we checked in late (around 9:30pm) after traveling all day and we were required to meet elsewhere to get a key to the building. It was our first time in Naples so the process was not ideal. Breakfast was nice and the staff was helpful.
- Mangesh (10/5): - .
- Mark (10/5): - What a great place to stay. Close to Napoli Centrale train station which makes going other places convenient. Staff were friendly, helpful and willing to go the extra mile with requests (like getting opera tickets printed that were bought online). My wife and I rate our stay here very highly. We very much recommend making your stay in Napoli at the Giuly Rooms. Benissimo!!
- Alan (10/5): - Very friendly and helpful staff. They pulled out the stops to provide airport transfers and making recommendations on where to visit and eat. Highly recommend these apartments.
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