The Royal Kelowna - Bellstar Hotels & Resorts

Location: 1288 Water Street, Kelowna, ca

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Hot tub/Jacuzzi
• Non-smoking throughout
• Board games/puzzles
• Concierge service
• Heated pool
• Infinity pool
• Outdoor furniture
• Shallow end
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Exercise/lap pool
• Covered parking
• Secured parking
• Garage
• Swimming nearby
• Bicycle-friendly property
• Rooftop garden

Rooms Available

• Two Bedroom Suite

  This apartment's special features are the spa bath and the fireplace. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as lake views. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Fireplace
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Two Bedroom Preferred Suite

  Guests will have a special experience as this suite provides a spa bath and a fireplace. This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as lake views. The unit offers 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Fireplace
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Two Bedroom Premium Suite

  This suite's standout features are the spa bath and fireplace. This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite consists of a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit has 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Fireplace
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• One-Bedroom Suite with Queen Bed

  This apartment has a balcony, patio and oven.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Fireplace
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• One-Bedroom Suite with King Bed

  The spa bath and fireplace are the standout features of this apartment. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as lake views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Fireplace
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Holly (10/5): Fabulous - Kelowna and the Bellstar were exceptional- sad to stay longer than one day
• Jonathan (10/5): A great place for a comfortable stay by the water in Kelown - Great room, comfortable bed, extensive kitchen, lovely views and a good pool All good
• Laura (10/5): -
• Courtney (8/5): Perfect! - Pay for parking.
• Samantha (9/5): -
• Terry (10/5): - The room was better than l could have imagined and was located perfectly in the middle of everything
• Amie (9/5): Very pleasantly surprised with the facilities - Location Very spacious apartment and rooms Comfortable beds Staff were indifferent at check in
• Tamara (10/5): This is a beautiful hotel with a beautiful view, you would never know you are right in the downtown when you sit on your - Room was amazing and so was the location. I wish we could have stayed longer. Beautiful room with a beautiful view and the kitchen had everything we could have wanted. The staff was super helpful with parking for our oversized vehicle that couldn’t fit in the underground. The only thing I didn’t like was that I had to leave! It was so amazing, I can’t wait to come back and stay longer!
• Loeppky (10/5): - Everything, luxury hotel at it's finest Nothing
• Simone (10/5): -
• Jason (9/5): Great place to stay when you’re visiting Kelowna. Central location, great amenities and friendly staff - Central location, great amenities and friendly staff No slippers provided
• E.P. (10/5): Runaway. - The location was amazingly situated. Rooftop pool, hot tub, and lounging were scenic and serene. The suite itself was over and above. The entire experience was like nothing I have ever had before. Nothing!
• Brown2je (10/5): -
• Keith (7/5): - Location and view, staff The shower and bathroom need more attention Cobwebs on the windows Balconies need attention as well
• Yvonne (10/5): -
• King (10/5): It was an awesome experience - Awesome and clean place N/A
• Bailey (10/5): - Everything is amazing. 10/10
• kaur (10/5): -
• Louise (8/5): Great value for money, great location and huge room, very comfortable. - A very large room with all the facilities you could need. Comfy beds. Location was great
• christine (10/5): -
• Speer (10/5): -
• Kathryn (10/5): A lovely place to relax between a busy holiday and the long flight home. - Staff went out of their way to help us. The room was better than expected and the location was excellent.
• Steven (9/5): -
• Caley (9/5): Nice place, will come back. - Loved the view, location, gorgeous rooms and facilitates, staff and was quiet. Our queen bed was super hard and noisy and uncomfortable, horrible sleep. If we stay again were opting for a king suite. No instructions on how to work the jet tub or dishwasher or the tv. Took awhile to work it out. Paid parking at 25$ a night was a bit steep. Paying for this place in summer absolutely not, overly expensive. We will stick to off season.
• Pearl (10/5): -
• Linda (9/5): Great quality for the price! Central location nice and clean - Spacious clean great location Thermostat didn’t seem to work, super hot. Coffee maker available to use but no filter provided and only decaf as an option.
• Bailey (10/5): - Absolutely stunning! My new favourite place to stay.
• Warren (9/5): We'll be back. The kitchenet, location and value met our needs. - Value for money. Found a kids toy in our room that was missed by cleaning.
• Lisa (6/5): Comfortable enough. - Layout and kitchen lounge area View into the neighboring hotels restaurant and noise from that restaurant
• Ammanjot (7/5): Nice but overpriced - Great location, and amenities The front desk staff were not very helpful, double charging and losing our food order (uber eats)
• Karim (10/5): -
• carrie (10/5): -
• Chris (10/5): See you again! - Everything!
• Kyle (10/5): Amazing hotel - Great size rooms, awesome view.
• Kyle (10/5): Amazing hotel great roof top pool and spa -
• Yury (9/5): -
• Betina (9/5): -
• Marianne (8/5): Overall good - Always beautiful downtown. Lot’s of room for my family of 5 Property is feeling dated and run down. Pocket doors in master don’t work (off track). Furniture old. Showers have black mold starting.
• Rosemarie & Ron (10/5): - Loved the handy downtown location overlooking the lagoons and beautiful Lake Okanogan. Great to be close to walking paths, shops and restaurants. ¹
• Meleita (10/5): Very comfortable! Love the pool, spas and gym - Very comfortable! It felt like home
• Sadia (1/5): These people should not be in hospitality business - Worst book at booking.com The staff
• Iryna (10/5): -
• Charlotte (10/5): Wish we had stayed longer - Stunning room and location
• ROGER (9/5): -
• Candace (10/5): - Will always recommend this place. Gorgeous and amazing staff
• Candace (10/5): - The whole place is wonderful. There is nothing I'd change. I don't know the young man's name that works at the front desk but he has always been amazing and the fact he remembered us even after months of not being there is impressive. Don't ever lose him.
• Wael (8/5): -
• Tristan (10/5): Worth every penny!! - Every thing about it. The room was incredible, the rooftop pool and hot tub were amazing!! I didn’t see a restaurant on site, although the suite had a full kitchen, and there was plenty food options within a 2 minute walk.
• Tara (9/5): - Spacious room, comfortable. Great view Need recycling bins in rooms. Extra blankets/ throw blankets for the leather couch.
• Brettanie (10/5): - Love the layout of this room (351) the view of the lake was much more substantial
• Jamie (10/5): - Rooms were beautiful and clean, tons of space. The pool was heated and quiet in the am
• Colby (8/5): - The location was great. The hotel has a nice waterfront view, and it is located across the street from Prospera Place.
• Solana (8/5): -
• Soph3281 (10/5): -
• Jenna (9/5): -
• E M (8/5): Great stay! - Spacious and well kept The stove didn’t work and the whole room & lounge area smelled like gas the moment you turn a plate on.
• Kelly (10/5): - Perfect location, great apartment. Definitely dated, hot tubs inside didn't work
• Andy (9/5): -
• Monteiro (8/5): - Great location Could be updated a bit. Bigger bed in 2nd room
• Diaan (8/5): - Hot tubs, washing machine and good dryer. Tv didn't work and something wrong with the fire place
• Valerie (10/5): -
• omid (7/5): Its good to stay one night not more - Location was perfect, Not worth it, too old and need renovation specially amenities.
• Paul (5/5): Lovely wee town, hotel very disappointing. - Central location Left outside entrance for 20 minutes , until guy at reception opened the door . No apology or explanation very poor service . Wind whistling thru the edges of widows , very tired building . Would not stay again .
• giladi (10/5): -
• Gregory (9/5): - Great location in the center of restaurants, night life.
• Lu (8/5): -
• Chantal (9/5): -
• Myrna (8/5): -
• Alicia (10/5): - Excellent location. Amazing lake view from the rooftop.. The suite is equipped with everything you need. We felt very comfortable.
• Megan (4/5): -
• Kyla (10/5): -
• Alan (9/5): Really good stay in a lovely location - Big room and great location on lakeside Nothing
• Stephan (9/5): -
• Keren (10/5): - Very good location beautiful hotel with a dedicated guest parking lot. Very spacious, comfortable, clean and nicely equiped room. Great gym, SPA and pool area. To leave..
• bhavya (10/5): -
• Karen (10/5): Lovely Thanksgiving Experience - Great amenities Everything was terrific
• Sheri (10/5): We were looking for quiet and relaxation and the opportunity to explore downtown - we got it and more - the views were f - Location and room, everything we were looking for Everything was great
• Peter (10/5): Great location with beautiful suite - Great location, beautiful old style suite, breath-taking view from the balcony Air condition could not be switched off
• Jane (8/5): - Location Good didn't like that the second bedroom had no window
• Frank (9/5): -
• Naoko (10/5): -
• Céline (10/5): C'était exeptionnel mais très cher. - Le personnel, l'emplacement, tout tout tout. rien
• Cailey (8/5): -
• Michael (9/5): -
• Sheanne (10/5): -
• Brenda (10/5): Great place to stay; would stay there with more people. - Relatively central location to downtown and walking distance to other restaurants like the Oak and Cru (great GF options, dedicated fryer - hit up their happy hour!). Our "suite" had 3 bedrooms and 2 full bathrooms, full kitchen, dining/seating area, balcony, and there were just 2 of us. A full kitchen was appreciated and used except for the stove. Nice and quiet location. Plenty of towels but again never enough places to hang up a hand or bath towel. No restaurant on site.
• Ehsan (9/5): -
• Silke (8/5): -
• Patricia (9/5): Beautiful stay, great apartment, fantastic views - Great location, fantastic views, a very roomy apartment. Great facilities. Location and views
• SUSANA (10/5): - Ubicacion Habitacion enorme Demasiado caro
• Parmjeet (10/5): -
• Penelope (8/5): We have come over the last three years! However, we did not get the room on the front as we had hadbefore!!!! Very dis - Great as always!!!! 3rd visit
• Craig (9/5): Excellent room and facilities. Great location - Location was great with rooms overlooking the lake. Great size suite with excellent facilities. Loved the swimming pool, gym and jacuzzi area - so relaxing. Great views. More a collection of independent suites rather than a hotel.
• Anne valerie (9/5): Great stay - Great location, great view and amazing roof top with very sunny swimming pool. Washing machine and dryer Lack of kitchen equipment for cooking
• Michael (6/5): Great location, sub-standard property, absent ownership and executive management oversight. - The location offers a premium location for the Kelowna - Lake Okanagan waterfront and the surrounding amenities. For the price charged, it was disappointing that the property's front entrance was locked due to the excessively high crime rate in Kelowna and that we had to wait for someone to show up at the front reception desk to let us in. The hotel does not offer any further assistance for check-in. The hotel does not offer any restaurants, lounges within the property thereby requiring guests to leave the property to source food / refreshments. The room, while very large and accommodating for our family, was filthy with food remnants discarded throughout the kitchen, living room and bedrooms by previous guests with obvious questionable hygiene standards. The room offered a full kitchenette, which given the fact that there is no restaurant or room service, did prove beneficial. However, the plates, cups, glasses and knives / forks, etc. had been placed back into cabinets without being cleaned. It was obviously disgusting to find food stuck to plates, dried coffee in the bottom of mugs, finger prints all over glasses. The property is clearly understaffed and while trying there very best to meet basis levels of service, they fall well short of achieving the standards of professionalism one would expect at a property with this price point - ownership and executive management need a clearly long overdue wake-up call...
• Sylvie (9/5): Appartement très confortable très bien situé. - Très bel emplacement. Appartement bien équipé. Superbe piscine. L’hôtel prêtait des chaises et autres articles de plage. Lits trop petits
• amandeep (7/5): - Location and the views It’s not clean.. the housekeeping is a sham. All they do is restock and tuck the sheets. Paid parking at $24 a day is a rip off. It’s should be included as the price of room is considered luxury.
• Deepak (10/5): -
• Neil (8/5): Great place and would recommend - Great size of suite we stayed in a 3 bed in a great location and the pool is excellent It has cleaning but on strict rota so they will not come back if when they tried to clean the DD sign is on the door. Also not really serviced as a hotel more an apart hotel but it is beautiful and central
• Hany (7/5): Good - location pool Room cleaning

Photos