City Escape - Royal Wharf

Location: 22 Thames Road, London, gb

Star Rating: 8.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Terrace
• Lift / Elevator
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Internet access
• Covered parking

Rooms Available

• Two-Bedroom Apartment

  The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and an oven. Featuring a terrace with an inner courtyard view, this apartment also offers a washing machine and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • TV
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Kitchen
  • Tumble dryer
  • Oven
  • Stovetop
  • Terrace
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Smoke alarm

Guest Reviews

• Tony (5/5): - location The flat feels a little basic and is starting to look tired. With a refresh and some updating, it could be much more appealing, likely leading to more repeat bookings.
• Roberts (8/5): A good comfortable apartment, ideal for our requirements and would stay again without hesitation. - Location is great for the ExCel centre and next to the LCN Airport. Easy to access to apartment keys from the safebox. Kitchen equipment selection great for any cooking requirements. Price for stay was excellent for two people considering location in London. Apartment was comfortably warm throughout stay. Excellent! Cleanliness could have been better - crockery. Items still in the dish washer. Washed by hand to clean. Would recommend a shower mat for the bath as the bath is slippery when wet. The blinds in the lounge/dining area need attention / renewal. The property would benefit from a 'welcome folder' with instructions. For example, detailing the actions required on leaving the apartment .. eg switching off the heating - how? What actions would the owners specifically like the visitor to take?
• Alketa (3/5): - Our experience was very disappointing. The apartment was clearly not cleaned or properly prepared for guests. When we arrived, the washing machine was still running and the dishwasher was full of dirty dishes, which showed that the apartment had not been cleaned before our arrival. The booking was for five people, but there was no pillow or bedsheets for the fifth person. In addition, there were no bath towels or hand towels provided. This made us feel disrespected as guests, because the apartment was obviously not ready for our stay. Future guests should be aware of this situation and may want to bring their own towels and be prepared to clean the apartment before settling in.
• Kiril (4/5): Easy check-in and responsive host, but the apartment was dirty, poorly maintained, nothing like the photos, and heating - Easy and straightforward check-in process. Very responsive host Apartment clearly wasn’t cleaned professionally, in fact most likely it was not cleaned at all. It was dirty. Bath tub was clogged and full of hair. The property looked nothing like on photos. It is very poorly maintained. Another downside is that the heating was not functional throughout our stay
• Natalie (1/5): -
• Stephen (9/5): Great place to stay close to London City Air - Lovely apartment. Comfy beds. Good location just needs a few touches to make it perfect. There was no tea or coffee, bottle of water or anything. The kitchen tap is labelled incorrectly. If you turn it to cold, you get very hot water! A bath mat and a tea towel would have been useful
• Ray (9/5): -
• Idris (10/5): A comfortable, hassle-free stay in a modern and well-kept apartment. - The apartment was clean, modern, and spacious with great natural lighting. The location was convenient, and check-in was smooth. The place had everything I needed for a comfortable stay. N/A
• Victor (8/5): -
• Kelvin (10/5): Great place for group travel, getaways and work trips - Property was is a great location beautiful view and surroundings , lots of food places and public transport readily available near by Air con was had to use but airflow into the rooms from the balcony doors left everything very cool
• Rhys (10/5): Exceptional - Amazing flat , clean , modern and not to far from the Excel
• James (9/5): Perfect for the Excel centre. Will be booking again. - Great apartment, comfortable and reasonably equipped. A couple of minor things reported to the host, but generally no issues at all. Location was convenient for a conference I was attending at the Excel centre (maybe a 20 minute walk). The only downside of the location is that there are not a lot of food shops or other things to do in the immediate vicinity, a couple of small convenience stores about 5 minutes away, and a Sainsbury's local 10-15 minutes walk.
• Alicia (5/5): Definitely not up to date and needs some cleanliness work. - The location was perfect, the views were very nice! However the photos definitely do not tally up with how the property actually looks and feels. It didn’t feel clean at all. So maybe a cleaner didn’t turn up on the day we arrived? But it just looks like general maintenance up to scratch either? I would say unfairly advertised
• Nicole (8/5): We enjoyed our stay which was perfect for the intimate gathering we had. The host was accommodating and was able to answ - The property was clean and very comfortable.
• Jeanne (8/5): Very good - Lovely clean property and all clear instructions Some issues with the thermostat but all good
• Rebecca (9/5): Superb - Everything was a really smooth experience, the place is exactly as the pictures and very clean. The location is great, very peaceful and quiet. The owner was amazing and really informative, great communication and made me feel reassured about everything. Definitely will be back here again, would recommend to all my loved ones.
• Mark (10/5): Brilliant stay. Great location. Clean and tidy. Would use again! - I booked for my daughter and her group for a dance convention at the Excel and the location is perfect. 10-15 minute walk. Close to tubes and rail and bus and airport and river transport. Great space and balcony with all the mod cons. Access was brilliant and super communication throughout the stay. Clean, bright and comfy. Outstanding value for an East London stay. Nothing
• Charlene (1/5): Bad - Absolutely nothing it was so terrible. It was very dirty and smelly Everything
• Ben (9/5): Amazing Apartment, great location, Superb Communication. - Great Place and great location. Communication was superb! All Great.
• Kim (10/5): Beautiful place, nice area - It was really clean! Very good
• Mu (10/5): Exceptional - Location was amazing with a beautiful view, apartment was very clean everything was just so easy and welcoming me and the Mrs had a great time
• Omar (10/5): Exceptional - The property was incredibly clean and spacious, with a modern design that felt both stylish and comfortable. The kitchen was fully equipped, and the living area had a cozy vibe perfect for relaxing. I also loved the location Honestly, there wasn’t much to dislike.
• Elizabeth (10/5): Exceptional -
• Liv (10/5): Would really recommend to others - Property was very clean and was nicely located. Staff were great help and very good communication, would definitely recommend and re book. Booked with a group of us and everyone was comfy and content.
• Fatima (9/5): I had an excellent stay, host was very accommodating. Would rebook again - Property was spacious, very clean. Bedrooms were sizeable and extremely comfortable. Shops nearby and very local to DLR
• Jones (10/5): Exceptional -
• Ahmed (10/5): 10/10. I would recommend. - Very good location, clean, tidy and great comms from Host. Maybe include free parking :) we paid £20 a night.
• Jack (9/5): Excellent stay nr London Excel. - Great and quick communication with host. Excellent directions and clear instructions at the property. Any issues were resolved quickly and dealt with accordingly.
• Phoebe (7/5): Really enjoyed our stay! With a few little improvements this place could be perfect! - The Apartment was lovely and big, and the bedrooms were cosy and comfortable and the view was ok! The bathroom was modern and big mirror and great lighting too! The kitchen was lovely and clean too! The Apartment could have utilised the space more, there was only 3 of us and we found the living area quite uncomfortable, the apartment is for 5 people so I personally don't think one sofa and a few chairs is quite enough for the comfort side, a corner sofa would be better to allow people to have more comfort. The windows were quite dirty and there was also no hair dryer which would have been helpful as I forgot to bring mine! The lock was also a bit dodgy on the main door.
• Tim (6/5): The flat is lovely, could improve cleanliness though - Quiet location near to Excel conference centre. Underground car park excellent. It could have been cleaner. Fridge contained previous occupants milk etc. Dusty skirting boards and bathroom fittings not polished. Hair in bath. Could do with better bedding, pillows thin, no mattress protector.
• Sam (8/5): My stay was absolutely fantastic. The apartment was clean on my arrival, facilities were up to scratch, alongside with t -
• Sean (10/5): Exceptional - Spacious property, good transport links (Pontoon Docks DLR) & not too far from the Excel centre. Amazing & hospitable hosts, who were amazing. No complaints
• Jayne (8/5): Very good -
• Jonathan (9/5): Excellent value. Highly recommended. - Great location, apartment was clean, well presented, safe and comfortable. Pontoon Dock DLR station is 2 minutes walk. Underground parking is available at small extra charge.

Photos