Torquay House (Royal Oak)

Location: 1 Torquay Street, London, gb

Star Rating: 7.6 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Terrace
• Lift / Elevator
• Fax/photocopying
• Shared lounge/TV area
• Shared kitchen
• Adult only
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Standard Studio

  The well-fitted kitchenette has a stovetop, a refrigerator, a microwave and an electric kettle. The studio offers a seating area and a wardrobe, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Single Room with Private Bathroom

  The single room provides a seating area, a wardrobe, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by elevator. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Umair (10/5): -
• Kirkwood (9/5): Exceeded expectations. Basic but of quality. Excellent value for money. - Location good. 5 mins walk from Royal Oak underground. Had a single room, the space of which was fine. Spotlessly clean. Modern decor and facilities, including fridge. Booking .com briefing said no towels, but a fresh clean towel was provided. Basic accommodation, but nice bed and plenty of storage space should you wish to stock up for a longer stay. Warm, comfortable, and excellent value for money for London in May. Provision of a kettle would be handy for anyone who wanted to stock up for a longer stay, but no issue for me.
• Ronny363 (8/5): - De ligging. Niet ver van de underground, dus alles gemakkelijk bereikbaar Er wordt Er worden normaal geen kamer gekuist. Ben het dan gaan vragen, omdat het dah na 2 ' wel een geurtje begint te komen. Dan hebben ze alles grondig gekuist.)
• Farid (5/5): - The reasonable price / location close to metro and bus station The horrible quality of the bed and pillows which were not comfortable at all. , the room was extremely noisy with the noise of trains 24 hours., no bath mat in the bathroom. No coffee vending machine on spot..
• František (9/5): -
• gawari (8/5): -
• Mark Juul (2/5): - Located kinda close to a train line The bed was small and hard as a rock. The pillows were old mattresses cut into small pieces. The kitchen facilities was awful. No proper knife or cutting boards and small selection of cutlery
• Pete (5/5): -
• Caitlin (6/5): Pleasant for a few nights - you get what you pay for - The location of this property is really fantastic! Very close to the tube station and bus stops. There are shops, food and wine store almost on the door step some open 24hrs. Having a private bathroom at this price is great. We couldn't hear any of the other residents through the walls or ceiling so sleeping is easy. The traffic from the main road is also minimal. The staff here are phenomenal, easy check in and always ready to help, we asked for extra toilet roll and to use the iron, they also helped with an issue with our shower. They always smile and say hello as you pass reception. The shower in our room definitely needs to be fixed, but we found a way to keep it shut off during our stay. Generally the room looks like a budget room, but that's what you get when you pay less. Could do with updating and adding a tv.
• Agnès (8/5): Très pratique - L'accueil à la réception est parfait ; le personnel est agréable et très prévenant. L'hôtel est situé très proche de la station métro Royal Oak, et du quartier Little Venice ; idéal pour se promener et se déplacer dans Londres. La chambre et la salle de bain étaient très propres et spacieuses, bien lumineuse. La literie n'était pas très confortable mais pour 4 nuits, ça suffisait. La cuisine commune n'était pas hyper équipée ; il y avait bien une bouilloire mais impossible de trouver un mug ou un verre !
• Pamela (9/5): - Qualità prezzo, staff, bella struttura. Per ciò che ho pagato mi è piaciuto tutto
• Ana Luísa (1/5): Experiência a não repetir - Nada Cama extremamente desconfortável e a coberta nem sequer dava para tapar duas pessoas. O microondas não funcionava nem a chaleira.
• Witold (10/5): Lovely affordable stay in central london - Location, value for money, clean, nice staff, kitchensl and laundery facilities. Nice student halls vibe My room was close to street level with traffic noise - but given the price in central london I am not complaining
• Ana María (10/5): -
• Iotti (7/5): - disponibilità dello staff letto e cuscino molto usurati, forse da sostituire.
• Adam (7/5): -
• gador viñolo (7/5): - la amplitud de la habitacion que en la bañera salia el agua directamente de la pared y te tienes que mojar el pelo si o si. Limpieza la justita, cal en los grifos y algun pelo que otro por ahi.
• Svitlana (8/5): - Es war top. Die Wohnung hat zwar nur die Grundmöbelausstattung, aber für einen Wochenendtrip reicht ed vollkommen aus. Die Lage ist gut, nahe der U-BahnStation.
• BEYZA NUR (8/5): -
• Kevin (7/5): -
• Paula (9/5): -
• María Inés (8/5): - Me parece que esta bastante bien para su precio. Olía a limpio y lo estaba. De ubicación estaba genial, con el metro a menos de 5 minutos caminando. Se tarda en llegar al centro unos 20 minutos en metro. El personal muy amable. Para entrar al edificio siempre te tienen que abrir ellos la puerta, están 24h allí. Creo que los muebles y el suelo están algo desgastados, y la cama demasiado hundida. Me faltó que la luz del espejo del baño funcionara. Al igual que una toalla para poner en el suelo al salir de la ducha. De resto todo geniaaal. Me encantó.
• Nataliya (8/5): good inexpensive stay in the centre - Excellent location and the room was clean. good value for money the water tap in the shower, needs to be fixed
• Reddy (8/5): -
• Ruan (10/5): -
• jonathan (8/5): Basic clean room with cooking facilities in excellent location. NB no TV in the room - Superb reception staff, made me feel welcome and sorted out the minor problem I had with speed and care Quite a bit of noise from the busy road, but it was continuous white noise so didn't affect my sleep
• Carlotta (8/5): -
• Nerea (4/5): - La atención y la localización El colchón y las almohadas
• Trisha Kate (10/5): nice and cozy - i liked how friendly the staff was and how clean the place was. i also like the fact that the supermarkets were just a few minutes of walking.
• Walkers (7/5): - Very safe. Make sure you have original photo id docs for check-in
• Lorenzo (8/5): - Location 3 minutes walking from tube station In 5/10 min walking there are restaurants and bars Quite area The studio apartment was big enough The forniture could be a little more welcoming. The bed could be better
• Ingrid (7/5): Bien situé, bon rapport qualité prix. - Bon accueil, bon emplacement proche de deux lignes de métro et le bus. Beaucoup de rangement, espace bien conçu et bien équipé. La douche était très encrassée de calcaire et l'eau ne coulait pas bien, difficile de se rincer. Le lit était très mou mais on a bien dormi quand même.
• Christopher (6/5): -
• Laura (9/5): Really great value for money and such lovely staff. Comfortable and just what we needed - The staff were incredibly helpful and went above and beyond to find parking for us and give us a trolley for all our things. The room had a kitchen and great facilities. To find a room so close to everything for such good value and with a kitchen and bathroom is pretty amazing! I didn't realise there would be no TV or basic equipment like a toaster. Not a big problem but I should have checked before. I know there was a TV room but I had a race the next day so we just wanted to lie in bed and watch the tele but it was a small issue! just maybe useful to know this before and about the toaster as I think these rooms are for long stays and people probably bring their own.
• Tom (5/5): Bed and pillows were laughable - Decent location, staff were friendly and the price was good. The room was big, safe and clean. It was loud and very hot in my room. The bed was a joke, I’ve slept on comfier floors. The pillows were worse.
• Steldeli (8/5): Very good -
• Haashim (8/5): Conveniently located for a day in london - Very similar to university dorm, has all the facilities for a mini studio Mattress wasn't that great
• Walkers (10/5): Exceptional -
• Lisa (6/5): All in all it I felt like we are in a basic hostel with private rooms. - First: the staff was super helpful and welcoming! Thanks for that. Now to the minus points: The floor in the bathroom was extremely sticky and didn’t feel clean at all. There where only two towels for the body in the room, nothing for drying hands or covering the floor after the shower. I found dark hair in the bed and the bed linen was that thin, you could see trough. Seemed quite clean at least tough. Mattress was not a highlight but manageable (like the photos look like). We liked the kitchen, after we collected everything we needed from the stuff. If you want a cheap, basic stay and you don’t care too much about cleanness, than this is a good place for you. Otherwise I would recommend you to pay a bit extra and look for another place.
• Nouf (10/5): Exceptional -
• Magdi (9/5): Superb - The location was perfect for my purpose, close to the underground on the Circle and Hammersmith & City lines. The studio has basic facilities but is very sufficient for a short stay. The staff were very helpful and polite. I booked on short notice, and the value for money was excellent.
• Rajesh (8/5): Very good -
• Betah (6/5): Pleasant -
• Laura (8/5): Very good -
• April (8/5): Good value for money - The reception was very good and professional. Very easy to book in. The room was warm and clean. I felt like it was very good value for what I needed. No frills but practical. The walls to the outside were fairly noisy - I could hear the road and cars quite easily but this didn't end up affecting my self. A lighter sleeper should bring ear plugs.
• Milana (10/5): Exceptional -
• Coppen (7/5): Good -
• Didimz (6/5): Pleasant - Perfect location and very smiley staff. The room wasn't clean. A few spider nets in the corners. The shower head was broken and there was no hot water at all. The matras were uncomfortable. The staff did not give us a bottle of water as a welcome package. P.S. I stayed in that property for only one night and that was the good thing.
• Gwenaëlle44 (5/5): Potetiel is there but it misses too many thing to be ok this time. (room 307) - Good location, easy to find, bus and tubes access are really close. Reception 24/7 and the people there were really nice. Card access only so really secured. Terrace at the 12th floor with nice view. Study room on the 2nd usefull. Bed was awfull, thin spring mattress on a bed base that is moving as you are, which make a lot of noise. It waked me up several times during the night. Only one pillow and a thin cover, sheets were cheap, very cheap, did not feel good to sleep on it. The area is very noisy especially if you are hot and want to sleep with open widow ... A lot of closet but not much in it. Only a saucepan, two frying pans, a bowl, a mug, a fork, a big and a small spoon, a knife that’s it. No plates, sponge, dish soap or kitchen ustensil ! Even if I was able to cook, how to clean after ? Not appropriated for a short stay, or you’ll need to order or eat out every meal. Or you buy everything you need and leave it behind after, what a waste of money. Only one towel provided, no bath mat. Shower curtain not long enough, water spills everywhere while you shower, which makes it very slippery. Showerhead not very clean … I know it is not a hotel but I am not the only one in the comments that was expecting those, therefore maybe it would be good to state it somewhere on your descriptions. As someone who arrived by plane, I was only allowed to bring a small bag with me, so I could not have bring everything that was needed here.
• Priyabrata (10/5): Exceptional -
• Enrique (8/5): Very good -
• Laura (8/5): Loved my overnight stay would love to return for a few nights - Clean, close to shops which are open all night. Cooking facilities. Staff were very helpful trying to find a charger to lend me Nothing
• Atakan (8/5): Very good -
• Sophie (9/5): Great value for money, cool little base camp for a visit to London. - Location was excellent, really easy to get to central London. Facilities were as advertised, nothing super fancy but more than adequate for my needs. Being able to cook a light meal was a great money saver. I personally found the bed quite comfy and tho the area is a little noisy with traffic and trains nearby I had no trouble sleeping. Wi-fi was super easy to sign in and very reliable.
• Sakinah (10/5): Great place - Customer service, facilities, and decent size room and lovely bed. Nothing to complain
• Thomas (9/5): Superb -
• Taufik (10/5): Exceptional -
• Jojo (10/5): Exceptional - I loved how clean the room was and having my own space Nothing
• Susy (5/5): Passable -
• Martin (7/5): Good -
• David (9/5): Superb - Great value for money Nothing
• Wayne (7/5): Good -
• Sam (6/5): Pleasant - Staff great People came into my room when I wasn’t without cleaning. Cooking facilities but cutlery, pans plates etc No towels Very basic
• Muhammad (6/5): Pleasant -
• Huseyin (1/5): Appalling management, doesn’t deserve 7 - Location and building Mismanaged property. Property is located centrally and had decent rooms. However, the beds were disgusting, staff didn’t even bother to clean the “mattress” which had tonnes of hair and dirty marks. They simply put sheet over it.
• Mike (9/5): Superb -
• Nicola (2/5): Reception wasn't staffed for me to check in - The building is quite nice and relatively new. Student accommodation style. I had to wait 45 minutes for someone to arrive to check me in. my travel was delayed and I arrived 20minutes later than what I had communicated. I tried calling them without any response. This is the worst service I have ever experienced. Pretty dirty bed sheets and floor.
• Jean (6/5): Pleasant -
• David (8/5): Nice and good value for money - Facilities and cleanliness They took a copy of my ID for their system. No soap included.
• Craig (8/5): Very good -
• Eva (8/5): Very good - Everything was new, clean, tidy and quiet. Very well organised space. I wouldn’t recommend it for a short stay. As it doesn’t have dishes and other basic things in the kitchen. The bed was not extremely comfortable.
• Leading (7/5): Good - Location Staff were friendly The room is a very good size The shower is very bad, old, rusty, and didn't operate correctly.
• Micaela (9/5): Superb -
• Frida (4/5): More back pain after staying there - Close to notting hill Bed feels like a sponge (zero support), sheet and duvet smell like they havent been washed in a while
• Ai (7/5): 2 nights good value for money room - If it's available for a short stay it's a great location, size and value for money. As expected from the photos and description. I would have reservations about staying longer. It is between two main roads so there will be constant traffic noise but it's relatively unobtrusive. There was a strange smell in the bathroom either from some cleaning products or the pipes that would not go away.
• Christian (5/5): Cheap, but wouldn't repeat - Cheap by London standards. This isn't a hotel or a hostel at all. More like student housing. My "studio" wasn't really clean when I checked in, there was no soap, no towel, and the kitchenette was absolutely empty, so there was no way I could use it to anything, not even to boil water. Besides, the bed wasn't comfy, and because the place is facing a motorway, I found my room noisy even in the middle of the road and with closed windows.
• Dew (4/5): Not a place for a travelling couple - Secure enough. The shower head was in a poor state did not work. Not kettle. There was a towel in the bathroom that smelled like it was there for some time. The bed was uncomfortable, no linens, bed too small and not big enough for two people. Looked liked the place was not cleaned properly. The staff appeared untrained and were indifferent. Looks like a place for student accommodation limited to one person.
• Ledger (1/5): Feels like a detention center - The accommodation is modern and new but the vibe is all wrong Security at front door makes it feel like a detention centre.Security want extra proof of name and address so signing in takes longer than normal.And then they hand you a list rules that makes you feel thatyou are in a boarding school. Then there is charges for a towel and other items that should be free.the room doesn't have a TV.Theres a bathroom and small kitchen but not one item to use. If you stay for a short period of time, you won't be able to use anything. Cleaner is rude and bangs down your door at departure (10am) and rudely asked you to leave with a moody attitude. The room it's self feels like your locked away with no escape and the view is absolutely terrible.its probably the worst type of accommodation I would or have ever stayed in as an overall experience.but it is clean.
• Emily (7/5): Affordable, comfortable stay in London - Great location - just a 5 minute walk from Royal Oak tube station. Decent sized studio with comfortable bed. Good kitchen facilities. Fridge was a little noisy, but luckily I had packed ear plugs. Bathroom smelt a bit drainy, but wasn’t noticeable in the sleeping area. Window wouldn’t shut properly.
• Elizabeth (6/5): Good value and easy to get around. Safe and clean. - Very clean, safe building, good value, lots of space. Neighborhood is on verge of not safe, noisy at night from outside, uncomfortable bed, no fan.
• Ingrid (9/5): Superb - Great staff, and great room. Very spacious and has what you need. Comes with kitchen, but no kitchenware is supplied.
• Jeremiah (9/5): Superb -
• Paul (9/5): Superb -
• Sagarika (8/5): Very good - Very clean, small kitchen to warm food and maybe cook some eggs, the room was bigger than expected (studio), and staff was helpful. No toiletries, though there is a shop right across the street. So not too big of an issue, just something to be prepared for.
• Ansari (7/5): Good -
• Yunzheng (10/5): TOTALLY RECOMMEND! - The location was perfect, 15 min walk from paddington station, the room is super comfortable, with everything you'd need with a small kitchen and comfy bathroom. Moreover, the staff at the reception is great! Laura communicated well with me before my arrival because I had a package arriving there before my arrival, and she was able to hold it for me. I really appreciate it! All the staff is super helpful! I would totally stay again.
• Capeling (6/5): Pleasant -
• William (6/5): Pleasant -
• Samantha (10/5): Lovely stay, very affordable and great value for money. Will be back ! - Accessible location, studios were nice and clean, plenty of storage space with wardrobes and a desk. check in was very easy and took no time at all. Ailsa on front desk was super helpful and even gave us recommendations for restaurants in the area ! Shower wasn’t the most powerful.
• Mohamed (7/5): Good -
• Pavlo (9/5): Superb -

Photos