Tower Bridge London, 2 Bedrooms, Reception, Kitchen, Parking

Location: Adler Street, London, gb

Star Rating: 7.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Terrace
• Family rooms
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Cashless payment available
• Contactless check-in/check-out
• CCTV outside property
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Internet access

Rooms Available

• Three-Bedroom Apartment

  The apartment has 3 bedrooms, 1 bathroom and a kitchen. The apartment's kitchen is available for cooking and storing food. This apartment features a washing machine, heating and a flat-screen TV. The unit has 7 beds.

  Max Occupancy: 7 (7 Adults)

  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen

Guest Reviews

• Greg (1/5): Awful experience. - On the morning of my trip I received an email saying my booking had been cancelled, which was a shock and caused a lot of stress. I did not instruct the cancellation therefore it must have been the property management company who deals with this location tampering behind the scenes. A few days before my trip they rang me to find out how many people were staying and also asked for my booking pin code, which I now know (after complaining to Booking.com) should not be given to anyone as this is required to make changes to bookings. The property management company said they didn't action the cancellation and moved us to a location near Blackwall which is nowhere near Tower Bridge, and said they did this as a gesture of goodwill as they have no obligation to sort it after late cancellations, which was infuriating as I didn't cancel it. Don't trust this booking, and if you do book it, do not give the property management company the booking pin code, as they may move you at the last minute and claim they have nothing to do with it, if they see an opportunity to relist at a much higher price for last minute bookings. Never again!
• Stuart (1/5): Shocking experience - The apartment itself was fine. The company is awful and I would strongly advise people to avoid them Do not book with this company The company cancelled the booking on the morning of the arrival just as my train was entering london. I rang to query this and they said that I had cancelled the booking, I absolutely had not. They knew this and accepted they would find me another apartment, I wanted the same one for obvious location reasons so that me and my family could make the most of our trip They offered me one which doubled my travel time and cost into the city. I did not want this but was told I had 15 minutes to accept or I would have nowhere to stay. With my partner and two children with me I was in a corner and had to accept. No compensation was offered I've tried to raise this issue with the company but they are now ignoring message's and calls Shocking company, shocking customer service. Do not book with this company you will get messed around
• Anna (1/5): - Not that we can say much since we were not able to sleep in the booked apartment. On the same day we were supposed to check-in I received a call in the morning saying there was a problem with the bathroom and they have offered us to stay in an apartment close to the city airport or in Stratford.. closed by!!! As they said. If you know London those locations are nowhere near to the tower bridge. We booked the apartment closed to the city as we only had two days to visit it, so adding transportation time (a lot) was not ideal.
• Kevin (1/5): -
• Jessica (1/5): - The apartment was clean and had everything we needed We had trouble getting in and out of the building. The owner of the flat is not allowed to rent out this flat, and the management gave us trouble every time the front desk worker changed, which was every morning and every evening.
• Patricia (7/5): Not bad - It was on 10th floor Cannot open the main entrance , as fob was not working and security not very helpful. In beginning i was given one address, and on arrival was given another one, near it.
• Skutecky (1/5): Unter jeder Kritik - Die Dachterrasse Die Sauberkeit des Apartments war eine Katastrophe!!! Anstatt frischer Bettwäsche ließ man die alte, blutbefleckte Bettwäsche. Und das in fast allen Betten von fünf!!!! Das Besteck war ebenfalls nicht sauber. Die Waschmaschine und der Wäschetrockner waren noch in Betrieb. In einem Schlafzimmer war die Glühbirne kaputt. Wir haben natürlich Fotos gemacht und den Vermieter am Ankunftstag sofort informiert. Am späten Abend kam dann der Rückruf. Bus dahin haben wir mit der getrockneten Bettwäsche aus dem Wäschetrockner die Betten selbst neu überzogen!!! Allerdings hatten wir keine Überzogen für die Decken!!! Am nächsten Tag bot uns der Vermieter an alles zu erledigen und das ohne Aufzahlung!!!! Eine Frechheit für diesen Zustand noch zu sagen: ohne Aufzahlung!!!! Auch der Schlüssel zum Haupteingang hat nicht funktioniert. Gottseidank gab es einen Portier!! Jeder Cent ist und ear zuviel für diese Unterkunft!!
• Asthon (3/5): Do not rent this appartement! - No hot water. Bad customer service. No solution at all for problemen. I do not advise to stay there Worn out appartement.
• Nilla (8/5): - Il rispetto delle regole, lo spazio ma soprattutto la vista dalla terrazza sul tetto, la gentilezza dell'host Il rumore dalla strada
• Osborne (7/5): we provided some feedback to property manager - Location to coffee, food shops and underground station. hot water was good. Bathroom is antiquated with no shaelves nor hooks for towels, lighting was extremely poor, especially in small bedroom. some windows non functional
• Marina (6/5): - Lo mejor del apartamento es la ubicación. Se encuentra junto a paradas de autobús y muy cerca de la parada de metro de aldgate east que tiene las líneas de metro que te llevan al centro. Además está a 20 minutos andando del tower Bridge y de la torre de Londres. Es el último piso y se está muy agusto en cuanto a que no ha habido ningún ruido de vecinos. Solamente los de la ciudad de noche ya que las ventanas no tienen un buen aislamiento. Y se tiene acceso a la terraza con unas vistas espectaculares. La cocina no estaba mal, bien dotada de electrodomésticos. Aunque se veía que sí que lo habían limpiado, la limpieza no había sido con esmero, lo justo para salir del paso. Pero lo peor es que ni las sábanas ni las toallas estaban blancas, olían a lejía pero estaban con manchas amarillas, tanto las sábanas como las toallas. Además estábamos 5 personas y habían dejado solamente 3 toallas, contacte por teléfono y me dijeron que sacara las que había dentro de la lavadora... El cuarto de baño...la escobilla del váter mejor ni mirarla. Lo peor la limpieza sin duda.
• Nicola (5/5): Comodo ma mal tenuto e troppo essenziale - La posizione Il prof top La portineria La disponibilità dello staff Appartamento con manutenzione carente Bagno triste Letti scomodi
• Maria (10/5): - An amazing place! Clean, with very good communication with the staff (if I remember correctly, it was Sam), friendly service also on-site, everything you need was in the apartment, a great layout, and a wonderful rooftop terrace covering the entire roof. Small minus, but it’s not chainging high note - Some windows need repair; they are not airtight, and some of them don't open.
• Giovanna (8/5): Appartamento consigliato - Appartamento comodo al centro (fermata bus per centro sotto casa e metropolitana a 300 metri). Tre camere con letti comodi. Lavatrice ed asciugatrice. Appartamento pulito. Bella la terrazza all' ultimo piano con vista sulla città Alcune finestre non chiudevano bene e si sentivano rumori del traffico anche al 10 piano
• Marta (9/5): Jó elhelyezkedésű, jó ár-érték arányú tágas apartman. - Tágas lakás, 2 hálószobával. A különbejáratú nappaliban is kényelmes ágy van, így tulajdonképpen 3 hálószoba van. Közel van metróhoz, buszhoz. Van a ház tetején egy szuper óriási tetőterasz, a lakásból nagyon egyszerűen fel lehet jutni oda. A közelben van bolt is, könnyű volt bevásárolni. A zuhanyzóban nagyon gyenge volt a vízsugár. A nappaliban nem lehetett minden ablakot becsukni, ezért kicsit hangos volt. Nagyon meleg volt az idő azokban a napokban (30-32 C), és egy klíma jó lett volna.
• Rebecca (9/5): A great stay :) - First of all - the communication from the hosts was exceptional. I've stayed in many places and this was the best communication I've had. Full instructions including address, photos, code etc and it was super easy to find the lockbox and access the accommodation. The flat is perfect. I only stayed one night but it had everything I needed. The fans were a definite bonus in the London heat! The bed was super comfortable and the pillows were fantastic as I love a firm pillow. I also enjoyed the roof terrace and it was a great space to unwind with fantastic views across London. It was only a 2 minute walk to Aldgate East tube station as well. I would definitely stay here again if I'm in this area of London.
• Feargus (9/5): Very grateful for responsive and gracious communications, exceptional value for our stay with three separate rooms - Very comfortable bed, large to if you wanted its use, good shower, kitchen appliances, great location, nice building, superbly responsive staff One wardrobe a bit worn, no usb socket a very minor consideration (plenty of three pin power outlets)
• Jana (7/5): Expected more - It is spacious apartment at a very good location. Bus in front of the building, short walt to the metro station. Nice views from the roof. Very good communication during the whole stay. I am sorry, but the apartment was not clean. We expected nice apartment acording the pics, but we found hair on the towels, in the bathtub. The bed sheets wasnt very clean as well. We found dirty laundry in the dryer. Air conditioning would help. It would help to change cleaning service.
• Matt (7/5): Good - The hosts (headed, I have been advised, by Sam Peers) were very helpful and informative in their messaging and readily available for contact to discuss details of our stay and any potential issues. The listing for this apartment was one of the few that described the sleeping arrangements with anything approaching clarity which, as a party of four requiring three rooms, was an important factor in our choice of accommodation. The location was more than adequate for our needs, though other groups may prefer to be located a bit more centrally. The lobby staff were friendly and helpful and we appreciated the extra security their presence offered. Facilities were completely adequate for our needs. The price was reasonable. Some minor issues, some of which are not within the scope of the property owner's power to control but I will mention anyway. There was quite a strong smell of cigarette smoke in the hallway. I appreciate there is little that can be done to address this. The apartment was uncomfortably warm (it was a very hot weekend), and while the absence of air conditioning was not unexpected, the heat could have been mitigated by a few of the windows being opened before we arrived, although I appreciate that this may not be possible due to protocol. There was a strong smell of damp washing when we arrived. Again, this could have been mitigated by opening a few windows, with the same caveat appending the previous comment. Some of the towels/sheets provided were not completely clean. One of the fans provided was partially disassembled but we attended to this ourselves.
• Brian (7/5): The property was a good choice for a family visiting London. - The rooftop deck was a wonderful place to relax in the evening. There was ample room for a family of 5. The washer and dryer and kitchen were useful. The hosts communicated efficiently. The hot water for the shower ran out quickly.
• Colleenn (6/5): Good enough budget stay in London with 3 bedrooms - Communication was great, very responsive. It was great to have a "3 bedroom" unit in London which is hard to find. One bedroom is the lounge with a bed in it, which was fine for our family. Location was good for visiting the Tower of London and London Bridge. My kids loved the artwork (unicorn, peacocks, etcs). Overall it was a fine stay, a good budget property which is why we chose it. Checkin was a little sketchy going to the lock box around the corner on a fence. There were some people standing right there having a heated conversation and I felt very uncomfortable. The building hallway smelled heavily of smoking. The flat's hallway light was burnt out so quite dark. There are no towel hooks to hang towels anywhere, not in the bathroom or bedrooms. The bathroom felt dirty with hair on the soap dish. The bedrooms have no bedside tables and there are no outlets/plugs near the beds to plug in bedside devices. The unit should have extension leads to plug devices in at least. I would also recommend better blackout curtains/blinds for the early sunrise. A few small changes would make it much better.
• Simon (10/5): Exceptional -
• Ian (9/5): Thanks - Really good hosts particularly Sam who was very helpful. Excellent communication. The plug in bath was missing but so busy celebrating our victory no time for a bath anyway.
• Jennifer (9/5): Superb - Size of apartment was ideal as there were 3 separate sleeping areas for myself and my 2 sisters. The communication with our host was excellent staying in touch to check all was well during our visit. Our views on the 10th floor were mighty with access to a fine roof terrace. Apartment was spotless. The only thing really was that there were no lamps or bedside lockers. The lighting therefore was cold and soulless. Very east to fix that I reckon.
• Arvi (6/5): Pleasant -
• Brian (8/5): Easy to reach location. Security on entrance. Felt safe and ideal for small group to sleep. - Comfortable clean and what it shows on the tin. It was all good.
• Paul (7/5): Good -
• Hind (5/5): Passable - One of the conditions of stay is not to smoke in the rooms, but the smell of smoke is strong in the corridors, and the price is very high for the stay.
• Aidan (9/5): Superb -
• Zarina (10/5): Exceptional - The staff were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable and loved the convenient location close to major attractions.
• Alexander (9/5): Superb -
• Paul (3/5): Poor - Location verry good for all tourist sights. Lots of places to eat and small grocery shops . Tube also close Key pick up was awful had to wait for instructions over WhatsApp. Then follow video instructions to a dirty key safe that was locked to filthy iron railings ,put in a code to open where the Apartment key was inside . After collecting the key its then a short walk to the apartment which is in a residential block . On entering the apartment the heat was unbearable trying to open windows only one would open the rest wher broken . In the kitchen was washing hanging up on a Maiden . Washing machine was full of washing . Tumble dryer was full of drying . And only had 2 towels for 3 guests . Looked like a laundry service was being run from the apartment.
• Tze (7/5): The house is abit dusty, the frying pan and kettle all rusted. We also had a night where running out of hot water and we - Great location The house is dusty, frying pan and kettle rusting, the customer service only available before 9pm.
• Frank (10/5): Exceptional -
• Louise (7/5): Good - Clean The parking was a bit of a pain as the apparment was 10 floors up so you had to go up to collect the fob and go back down to park the car. Windows had gaps was drafty and noisy. The deposit takes a while to be released back to my account.
• Alison (6/5): Needs some improvements - Location good, near tube station. Place was clean, big enough and with several single beds. Staff were helpful sorting this accommodation after having to swap apparently due to plumbing problems with original place. Window in lounge could not be closed so as this was one of our bedrooms it was cold and very noisy. Only 3 towels for 7 people - it didn't state towels but they are clearly shown on all beds. Only 4 cups, 2 glasses and 2 forks for 7 people. I realise items go missing but we had to take turns to drink, so it needs checking/ replacing. No cloths or tea towels for washing up - just a grubby old sponge and a dirty tea towel found on top of pipes under sink - so take your own. Pillows very firm and very deep/ thick so uncomfortable and unusable for me (all said too thick) as hurt neck.

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