LUXURY Units at the Jewel Residences - Q Stay

Location: 36 Old Burleigh Road, Gold Coast, au

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• BBQ facilities
• Lift / Elevator
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Private check-in/check-out
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• One-Bedroom Apartment with Ocean View

  This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV, a washing machine, a seating area, a wardrobe as well as sea views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Two-Bedroom Apartment Low Floor

  This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a wardrobe, an electric kettle, as well as tumble dryer. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

• Two-Bedroom Apartment

  This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a washing machine, a seating area, a wardrobe as well as river views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Private apartment in building
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

Guest Reviews

• Richard (7/5): Definitely book direct with hotel next time. Issues proving identity via automated emails. Door code for key return did - Tidy No privacy to second bedroom (1bdrm + study) converted from study. Broken blinds in lounge.
• Campanelli (9/5): -
• Sara B (6/5): - Great that you have access to 2 swimming pools and a big jacuzzi. Few steps away from the beach. Sauna and steam room free to use in building. Great views on 26th floor Its the second time that we stayed in this apartment. We have noticed this time a significant worsening of cleaning. 2 people out of 3 staying were constantly sneezing and had very bad allergies. When we looked at the ac it was full of dust. We have hoovered it our self but there must have been mold as it was constantly provoking us for 10 days. The kitchen needs to be equipped better. There was 1 knife. Odd glasses. You can tell that its been neglected for a while. The shower area wasent clean there was mold. For the amount of money we could have got a better quality somewhere else as its supposed to be the luxurious hotel on the Gold Coast.
• Hudson (10/5): -
• Petrus Gerhardus (5/5): Stay was average - we had to first collect the keys at a different address which was inconvenient. The resort is residential so has no reception, no cleaning was done during our 3 day stay. Pool was empty and blocked off. small balcony is enclosed and unable to open any windows. Shower only, no bath.
• Andrew (8/5): - Modern apartment with good amenities. Parking included is great. Good location right in the middle of Surfers and Broadbeach
• Wen (7/5): -
• Chandal (8/5): -
• Marek (10/5): Everything was 100 percent. - Very good Collecting keys is very difficult, can you do something to make it more simple?
• Sharon (10/5): -
• Adrian (5/5): Definitely not Luxurious windows were dirty - Very little to advertise as “luxurious” is misleading minor appliances,utensils, pillows were all of the lowest quality We had no partial sea view ! An electrical fault was not attended to for 4 days !
• Andrew Afonso (10/5): - Location and Ammenities
• Shae (8/5): -
• Karen (10/5): We will be back! - The apartment was modern, clean and the views were to die for. Nothing better than waking up to the sunrise. Coffee shop downstairs was very convenient and the pools were fantastic. Very safe and secure property. Ok these are only petty things cause we loved it so much. We stayed 5 nights - It did say it included toiletries, there were only 2 little shampoo and conditioners. The hand soap container was empty and only 1 roll of toilet paper. Told you they were petty.
• Sonja (7/5): Once you’ve worked out how everything works or located. Great place to rest and relax. - World class luxury, comfortable, quality designed apartment. Loved the bathroom “rain shower”. Excellent service with staff. Short walk to Northcliffe life savers. Glitches with building key pads. Car park ground numbers could be painted in yellow or brighter colour than white as it could be more clearer to find. Convenience store shockingly overpriced.
• sheryll (9/5): - Was great however the electricity cut off on one point and has to get this fixed with managers.
• sarah (10/5): -
• David (9/5): -
• Emily (10/5): -
• John (8/5): Very comfortable and centrally located accomodation. - Location, location location
• MING (8/5): -
• Sharon (7/5): Good -
• Kim (3/5): Won't be back. The most frustrating building/apartment I have ever stayed whilst on the GC. - Not much. Wow. I'll start with picking up the key is a nightmare. The apartment is not a two bedroom. It's a one bedroom with a study and they have put two single beds in it to sell the property as a 2 bedroom. Glass doors on the study with the beds so no privacy. No bedsides or wardrobe in the study so have to hang clothes in the main bedroom. The dryer is upside down, so the filter falls on your head every time you open the door. The filter is a bugger to put back in and the dryer doesn't work unless the filter is in. There is nowhere to put shower items in the shower unless on the floor, including your soap. The dishwasher is butted right up against the sink so can't use sink with dishwasher door open. When the dishwasher door is open, you can't access the under-sink cupboard. They book the unit as a two bedroom which sleeps four and have a tiny couch that seats two. You need a two-week TAFE course to use the aircon as there are no instructions. The balcony is tiny and really shouldn't be there. It's enclosed and basically a waste of space. Instructions on how to get the car into your car spot are crazy. First instruction is to use the red fob, but there isn't a red fob. The fobs don't work on a gate to get out of the carpark, so had to get security to let us out so husband didn't miss his flight. I parked on the street the night before as had early flight and didn't want to miss mine. The wind tunnel straight through the middle of the buildings makes the pool area 90% unusable. Sorry, won't be rushing back. I'm thinking the VOCO next time.
• Mariola (10/5): Exceptional -
• Van (10/5): Exceptional -
• Yvonne (10/5): Amazing stay for my young daughter and I, we’ll definitely be returning. - Beautiful well kept property with great views and close to the beach. Nothing
• Emma (10/5): Perfect! - Perfect locations, apartment had everything we needed for a relaxing family holiday The internet didn’t work properly which meant to watch streaming we had to hotspot our phones.. but small issue in an otherwise perfect break
• Scott (7/5): Good -
• Holly (1/5): Extremely uncomfortable beds, horrendous quality pillows and sheets. Poor management. - This was far from 'luxury' Gorgeous kitchen and bathroom even though there was no tea towels or bathmats and broken fixtures. Unfortunately, that wasn't the worst part.. quality of the mattress, sheets and pillows were very poor. So poor, that we chose to sleep on the very tiny couch. We tried to resolve it with management but she wasn't interested in these concerns.
• Kevin (10/5): Time out - Very nice set out a little walk to city centre but a enjoyable walk anyway
• Regina (8/5): Relaxing and private. - The quality of bed sheets was not the best and pillows was also into good quality.
• Marita (10/5): Exceptional -
• Matilda (9/5): Lives up to its name - Loved the anterior , loved how each room has access to balcony and all have beautiful views. When the sun is up you get beautiful natural lighting that just brightens up the whole apartment. Also loved that we had a designated parking very safe and secure. The 2 bedroom apartment is equipped with everything you need, washing machine , dryer, iron , towels , aircon in the lounge , and each room. etc. I would highly recommend staying at the Jewels residence. The only thing not that it was an issue , we found a lot of toys and one croc shoe under the couch. So the place probably wasn’t checked before we moved in but it was ok we sweeped and cleaned it ourselves.
• Himanshu (10/5): Exceptional -
• Geoff (5/5): Has so much to offer - The location was great and beds were comfortable. The fact that the smoke alarms kept going off both mornings at 330 till 630 in the morning and was told by staff to get on a chair and take the battery out which forced us to check out early.
• Shan (10/5): Exceptional -
• Rosemarie (9/5): Superb -
• Tameika (9/5): Superb -
• Charlie (5/5): Have had better will stay at the Langham residence next time - Spacious decent location Terrible beds No cleaning facilities on a broom Bathroom drains dirty
• Julie (8/5): Luxurious stay in beach front location - New, clean & luxurious Only one bathroom , no robe in second bedroom
• Amy (10/5): - Beautiful place and wonderful extra amenities
• Lisa (8/5): Very good -
• Poppy (8/5): - The Jewel Apartments are located right opposite the beach which is absolutely lovely. There are 3 towers, we were in the North Tower. Our apartment had 2 rooms, a kitchen and great lounge room. The only issue we had was the letting agent was not in the same building so after arriving from the airport we had to go to surfers to pickup the keys. At least we could leave our keys in the apartment upon checking out. Also, I would have liked a few more amenities considering we paid so much for the accommodation... like toilet paper was 2 rolls for 3 of us for 6 days. It would have been nice to have some of the basic grocery items in the kitchen, like extra tea towels, sponges, dishwashing liquid, laundry powder, rubbish bags. And, finally,the foyer has a strong perfumed smell upon entry which is quite off putting. It does sound like did not have a good stay but we did and it was lovely.
• Grace (10/5): Beautiful stay right on the beach, close to many amenities - Spacious, clean and a great location
• Susan (10/5): Exceptional -
• Kathy (9/5): High floor jewel - High floor unit with wonderful views overlooking river & hinterland from generous balcony. Facilities were excellent including convenience of The Langham restaurants & bistro. Unit was well equipped with everyday items & furnished beautifully. In walking distance to tram for shopping @ Pacific Fair & exploring Surfers Paradise to Helensvale. The main bedroom was very small. The second bedroom was like a fish bowl. Couldn't imagine a 2nd couple sleeping in there without privacy. No wardrobe provided therefore should not be classified as 2nd bedroom.
• Frances (10/5): - Amazing place to stay 10/10

Photos