Estello Suites & Spa

Location: 1886 Québec 161, Lac-Mégantic, ca

Star Rating: 8.7 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Family rooms
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Swimming nearby
• Beach toys

Rooms Available

• King Suite with Balcony

  This suite features a fireplace. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a coffee machine, a dining area as well as lake views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Fireplace
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Suite with Pool View

  This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a coffee machine, a seating area as well as lake views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Mosquito net
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Queen Suite with Pool View

  This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a coffee machine, a seating area as well as lake views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Standard Double Suite

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a coffee machine, a dining area as well as garden views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Deluxe Queen Suite

  This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is fitted with a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a coffee machine, a seating area as well as lake views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Queen Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This double room is air-conditioned and has a flat-screen TV with streaming services, soundproof walls, a coffee machine and a dining area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Queen Room with Garden View

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The double room features air conditioning, soundproof walls, a coffee machine, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Mosquito net
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Suite with Garden View

  This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a coffee machine, a seating area as well as lake views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Suite with Lake View

  This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a coffee machine, a dining area as well as lake views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Queen Suite

  This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a coffee machine, a seating area as well as lake views. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Toaster
  • Cleaning products
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Large Double Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, soundproof walls, a coffee machine, a dining area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Mosquito net
  • Wardrobe or closet
  • Toaster
  • Cleaning products
  • Coffee machine
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Key access

Guest Reviews

• Veronique (9/5): Exceptionnel - Super endroit Rien
• Isabelle (8/5): -
• Jade Ainsley (9/5): -
• Benjamin (8/5): - J ai beaucoup aime l'emplacement et le spa qui est incroyable! Il n'y a aucun espace commun pour les clients de l'hôtel car tout a été pris pour le spa. Pas de salle à manger, repas en chambre obligatoire ! Si vous ne prenez pas l'accès au spa en tout temps, vous vivez une expérience très très limité avec peu d'intérêt d'être à cet endroit là...
• meunier (9/5): Agréablement surpris - Endroit propre et très beau. Personnel très courtois et agréable. Les équipements sont propres et en excellent état. Nous y retournerons assurément.
• Homayouni (8/5): -
• Karanveer (10/5): - It was just perfect.
• Andrée-Anne (10/5): Quel bonheur de séjourner au Estello - Tout, les chambres sont magnifiques et le personnel très attentionné. Rien
• Laura-Jeanne (9/5): -
• Suzane (3/5): Très décevant. - Assez bien mais on nous l’a apporté à notre chambre qui était minuscule. Il n’y avait pas vraiment de salle à manger pour le petit déjeuner. Nous avons mangé sur une minuscule table attenante au spa. Nous n’avons pas obtenu la chambre correspondant à la photo sur le site lors de la réservation. Le confort du lit qui était en fait un divan-lit, l’exiguïté de la chambre qui ne devrait pas être louée pour plus d’une personne car on ne pouvait pas se déplacer sans que l’autre personne ne s’asseoit sur le lit.
• Janic (10/5): Endroit enchanteur - Bon déjeuner Bel endroit calme Inclure une heure de spa dans le prix Qui assez dispendieux
• Nathalie (9/5): Relaxante - Tout était parfait suf les massages Le massage reçu était bien en dessous du montant payé
• Franck (8/5): Presque parfait! Personnel parfait! - Le circuit Thermal était parfait! La chambre un peu étroite
• Hayley (10/5): Fantastic. - Staff was incredibly helpful and friendly. Our car battery died from the cold and one of the staff members used her truck and jumper cables to get us going. Other staff let us use the spa lobby and have some tea while we waited for her to arrive from home with jumper cables: A+ customer service. Getting breakfast delivered to the room was lovely. The spa was fantastic. Can't recommend this place enough!!
• Daniela (3/5): Overpriced and Disappointing Stay - Nice view in front of the lake Communication from the property was very poor. Messages were either ignored or answered very late. We didn’t receive the check-in instructions or the information about extra spa charges until the day we were leaving. This place is okay for one night stay at most. All amenities cost extra, and the booking.com price only covers the room, something that is not clearly communicated upfront. The regular rooms are very small, with barely any space for luggage. There’s a chair and a table, but you can only use them if you put the Murphy bed away every time. Overall, we left disappointed. On top of that, one of us got injured using the facilities, and the staff didn’t really acknowledge it or show much concern, which was upsetting.
• Marie-Anais (8/5): Séjour reposant, relaxant, avec une très belle vue sur le lac gelé. Spa cosy, en toute intimité. - Suite propre, personnel agréable et disponible, petit déjeuner servis à la porte chaque matin
• Arkady (10/5): - The suite had everything that was needed: beautiful views on the spa and the lake, a comfortable bed, full kitchen appliances and kitchenware, lots of space, it's off the main road very secluded eventhough the distance to the village is very short. Nothing.
• Jordan (10/5): -
• Harilaza Salema (9/5): -
• Thierry (10/5): -
• Véronique (9/5): - Belle attention à notre arrivée un verre de mousseux et des pacanes à l'érable dans notre chambre. Propreté de l'établissement au complet (Bains,chambres,saunas) Propriétaire et employés souriants et accueillants. Malheureusement la température n'y était pas alors va falloir y retourner! 😉
• Nicolas (10/5): -
• Tommy (10/5): - Tout, le confort, le personnel l'expérience. Le lieu, un vrai conte de fée ! Rien
• Annie (10/5): -
• Sébastien (10/5): - Bel hôtel au milieu des bois et en bord de lac, accueil impeccable et souriant, petit déjeuner servi à la chambre copieux. Belles installations spa et bien-être (hélas pas testées)
• Serge (9/5): À re planifier séjours - Très chaleureux Personnel très courtois et gentil Accueil avec champagne et déjeuner au lit le matin
• Alexandre (10/5): -
• Jason (10/5): -
• Steve (8/5): -
• Frans (9/5): -
• Christian (8/5): - Nice setting in front of lake Treated with sparkling wine upon arrival Breakfast too small and every extra is a supplement per item. Sounds petty No breakfast room No tea in room Spa setting facing the lake is nice . Did not realize spa is 51 cad per person per slot
• A (8/5): -
• Daniel (10/5): Lovely place with amazing spa facilities - We had a lovely stay. The personnel were very helpful and welcoming. We particularly enjoyed the spa facilities with an incredible lake view. Unfortunately, there is no bar or restaurant within the hotel. However, that's clearly stated in their description so we were not surprised.
• John (8/5): -
• Alain (10/5): Nous avons adoré, nous allons y retourner - Très bon, pourrait-il y avoir plus de variété? Le croissant est bon mais pourrait être supérieur
• Tom (7/5): Bel endroit mais mauvais rapport qualité/prix. - Hôtel très cosy et joli avec un personnel très attentionné. J’avais demandé une petite attention pour fêter notre anniversaire de rencontre avec ma copine mais malheureusement la demande a été oublié. Aussi, lorsqu’on paye + de 900$ pour deux nuits et qu’on demande de payer en plus 60$/jour/personne pour accéder à la piscine ou au spa, je trouve ça vraiment osé. Le rapport qualité prix n’est malheureusement pas bon. Les petits déjeuners gratuits sont aussi très petits.
• DIEBOLD (9/5): Très belle prestation- prix en conséquence. - Amabilité du personnel, propreté, spa Une petite amélioration : servir le café dans un Thermos au petit déjeuner le matin pour qu’il reste chaud …
• Julie (9/5): Accueil chaleureux, chambre complète - Le personnel très sympathique et serviable. La douche fantastique, le petit déjeuner au lit tous les matins (œuf, 2 rôtis, confiture et smoothie et café). La vue sur le lac. Borne électrique gratuite dans le stationnement. Chambre minuscule pour deux. On nous a offert de changer pour une plus grande mais avec frais. (Les suites sont vraiment incroyables) Le spa n’est pas inclus dans le prix de la chambre (64$ par personne si ma mémoire est bonne) nous n’y sommes pas allés.
• Daniel (10/5): -
• Delphine (9/5): -
• Bernard (8/5): Tranquilité et bel emplacement - Le petit-déjeuner était ok , nous aurions apprécié avoir plus de choix Le fait de payer pour avoir accès à la piscine (cela devrait être mentionné dans la description des installations de l’hôtel)
• Phil (10/5): Excellent stay…..should have stayed longer - I’m not a big breakfast person, so breakfast was just the size for me
• Thomas (2/5): Das geht wesentlich besser. - Die Lage am See ist wunderschön und es handelt sich auch um ein schönes, altes Haus. Wer eine Suite bucht, erlebt in diesem Hotel sicherlich einen völlig anderen Aufenthalt. Wir allerdings hatten nur ein normales Zimmer und bekamen Nummer 12a. Dabei handelt es sich um ein winziges, stickiges, dunkles Zimmer, das so klein ist, dass es nicht mal einen Stuhl oder einen Tisch gibt. Eine nutzlose Küchenzeile ist vorhanden, sodass man sich wie damals bei Großmutter die Zähne über der Spüle putzen muss. Und weil das Frühstück auf dem Zimmer serviert wird, isst man im Bett. Und Teetrinker aufgepasst: Zum Frühstück oder im Zimmer gibt es keinen. Und wer die vielen schönen Spa-Einrichtungen benutzen möchte, wird bitter enttäuscht, man muss alles, wirklich alles extra bezahlen. Übrigens auch das Croissant zum Frühstück.
• Pierre (9/5): Relaxing stay in Lac-Megantic - -Friendly and helpful staff - Excellent service at check in -Beautiful clean room overlooking the lake. The grounds are well maintained -Peaceful and quiet. The spa is located outside of town - About a 5 minute drive to nearest stores/restaurants -Small scale resort with only a few rooms -No loud noise policy after 9 pm at the resort -Can watch the sunset from your own balcony -Comfortable bed -Updated bathroom -Delicious homemade breakfast served in our room -Targeted demographics seem to be older couples - No running kids around -No restaurant for lunch/dinner -On the expensive side -Have to pay extra to use pool & hot tubs
• Nadia (8/5): - Le site au bord du lac
• Catherine (7/5): Nous avons adoré - La vue était magnifique… d’un calme réconfortant .. Les spa et la piscine devrait être compris dans le prix de la chambre .
• Michel Pépin (8/5): La région de Lac Mégantic à découvrir ! Les gens sont accueillants et sympatiques ... ! - Propreté une note de 11/10 Déjeuners ordinaires et répétitifs. De ne pouvoir profiter de la piscine. (suppléments) Booking nous affirme pouvoir utiliser la piscine , sur place ce n'est pas le cas, rarement vu ça ! )
• Peter (5/5): With the extra $66/person per day to use pool and hot tubs, the price is too high. ($750 for 2 days) - Breakfast was very good. When you arrive you learn that you have to pay an extra $66 per person per day to use the pool and hot tubs. So the price was close to $750 for two days, which was over-priced. If this was clear at the outset, I would not have booked this hotel because it is not worth $375 a night. I won't go back.
• Patrick (9/5): - Emplacement parfait comme les équipements La chambre un peu petite sinon rien a dire
• Laurie (6/5): Half and half - It was so beautiful. We didn't get the cushions for outside, and they gave us canned fruit from a jar and an uncooked croissant. That my husband ate, and spit it out.. and oh ya, the blind was broken . You'd think the most expensive room would be perfect
• Group (9/5): Superb - Very good place
• Peter (9/5): Superb -
• Hye (10/5): Exceptional -
• Michael (6/5): All very good, and a well operated B&B, but no restaurant on site was regrettable and inconvenience - Breakfast was excellent. Staff were rather upbeat and very accommodating. I had been under the impression that there was a restaurant on site. There had been at one time, but no longer. This was an inconvenience as my wife and I both have plant-based diets.
• Linda (8/5): Very good - Our first room was extremely tiny Staff was very accommodating in getting us a larger room. Not too big of a deal but they could have had at least one staff that was bilingual
• Alexandra (10/5): Exceptional -
• Nicole (9/5): Superb -

Photos