Bella Rosa Hotel & Travel

Location: 21 Cau Go, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Lower bathroom sink
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Security alarm
• Key card access
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Internet access
• Concerts/live shows
• Wine release events
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double Room

  This double room is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a dressing room, as well as heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Dressing room
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Trash cans

• Junior Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. This suite has soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Double Room

  This double room features a tea/coffee maker, air conditioning and mini-bar.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Bella Rosa Suite with Lake View

  Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Junior Suite with Balcony

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Family Suite

  Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Executive Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. This triple room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Single Room with Balcony

  This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

  Max Occupancy: 2 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe King Room

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Joanna (9/5): - 服務人員親切 提早讓我們入住 早餐很好吃 有螞蟻 湖景被東西擋住 無法看到完整湖景
• Donna (8/5): -
• Aurea (8/5): We had a happy comfortable stay. - The staff are very helpful and pleasant. They are always ready to assist which made our stay highly comfortable. The location is convenient, everything is just around the corner plus a few steps away from the lake.
• Titirat (9/5): คุ้มค่า แก่การมาซ้ำ - ทำเลดี พนักงานเอาใจใส่ พัก 3 คืน มีวันนึงไม่ได้ทำความสะอาดห้อง
• Praifone (10/5): Prime location and a foodie’s paradise - Perfect location with easy access to local eateries. The room was spacious and clean. I loved the vintage elevator which is a unique feature and works perfectly. The staff were very supportive and kind. As a first-time visitor to Vietnam, I’m very impressed and happy with my stay. I would definitely come back. None
• Sandra (10/5): - Přímo v centru, hezké a na centrum prostorné pokoje , výborná snídaně, milý personál 😊.
• Chio (7/5): - Staff are friendly, helpful and caring.....👍. Hotel is old and lift is scary.
• Claudia (9/5): -
• László (10/5): -
• Ibrahima (10/5): Super personnel et super hôtel ! - Le service et le personnel était exceptionnel. Toujours souriant et avec des bonnes recommandations ! Je remercie Grace et Nemo pour tous les adresses tout au long du séjour. L’emplacement est idéal vous êtes à proximité du lac. Y’a pas de vrais vues des chambres et ça manque un peu de lumière naturelle
• Kimberly (8/5): Lovely staff and excellent location - Lovely staff and excellent location
• Kurt (9/5): - Nice little hotel in the Old City Center. Location is perfect, the staff was very friendly and helpful. Breakfast in a hotel next door was okay.
• VeroT06 (9/5): - L emplacement était parfait ! Personnel au petit soin Bon rapport qualité prix -
• Mukta (10/5): - The staff members were all so welcoming and ready to help. Amazing service. Room was really big. It did not have a window but the lady ( sorry forgot her name) we checked in with told us we could move rooms next day but we were ok as were only there for 2 nights. Great location, next to the famous lake and temple/ pagoda in the water. Nothing
• Davide (10/5): -
• Rogerson (10/5): Absolutely amazing - Central to the old quarter Staff were amazing Supporting us with transport tours and guidance
• Ovidiu (8/5): - Location is fantastic, staff too! Maintenance in our room could be better.
• Helen (9/5): -
• Roberto (10/5): -
• Lizsan Joyce (10/5): - Location and staff.
• GENEVIE (9/5): Highly recommended - A very cute hotel, located in the heart of Hanoi Old Quarter and few steps to Hoan Kiem Lake. So many restaurants, shops and cafe nearby. Our hotel room is clean and tidy. Bed is comfortable to sleep. Breakfast was good. The staff are very friendly and helpful. Highly recommended this hotel.
• László (10/5): Kiváló városi hotel - A személyzet segítőkészsége és az elhelyezkedés. A reggeli is finom volt.
• Ghislaine (9/5): Très bon séjour - Hôtel très bien situé dans le vieux quartier d'Hanoï. Le personnel à l'accueil est vraiment très chaleureux et toujours prêt à aider. La chambre est confortable. Le petit déjeuner est excellent : fruits, quelques plats, céréales, et il est possible de commander des œufs, pho, et crêpes. L'hôtel peut également vous réserver une voiture privée pour visiter les alentours d'Hanoï. rien, à part la baignoire pas très pratique
• Marek (8/5): -
• Lisa (9/5): - We stayed in Bella Rosa for 3 nights, the reception staff couldn't do enough for you, super helpful. We went to Halong Bay and Tam Coc and left half our luggage with them before coming back to Hanoi for another flight, they happily accommodated this. We had a superior room with balcony and although you can hear the traffic/street noise, it's not disruptive. The part of the hotel our room was in was in another building, it's not a problem, but you do have to go to the main hotel for breakfast .... its only a few metres, but something to be aware of
• Remy (8/5): - Locatie Niets
• Yaqoob (10/5): أتمنى أرجع لهذا الفندق مرة ثانية - بصراحة أول مرة أتعامل مع موظفين فنادق بهذه الادب والاخلاق تحس تعاملهم كأنهم أحد من أفراد عائلتك شكرا من القلب لكل موظفين الفندق لا شي يذكر
• Joëlle (10/5): - L’amabilité et la serviabilité du personnel est exceptionnelle. Ils ont vraiment été aux petits soins pour nous
• AYHAN DENIZCI TEKSTIL (2/5): -
• Thi THI (10/5): - Location A little bit small room but as expected centre of the old quarter.
• Kim B (10/5): - Location is perfect to block from the lake and and a five minute walk up to Beer Street. My room on the top floor had floor to ceiling glass giving an amazing panoramic view, looked forward to opening the curtains each morning. He linens did not have any soap or fabric softener smell. All staff were helpful and friendly, and the included breakfast was amazing food. I highly recommend Bella Rosa.
• Leena (10/5): - Henkilökunta oli todella ystävällistä ja auttoivat monessa asiassa. Sijainti oli hyvä, lähellä nähtävyyksiä ja palveluita.
• Thomas (8/5): -
• Alice (7/5): Discreto - La posizione Scarsa insonorizzazione della stanza, bagno scomodo e di scarsa qualità
• Ada Liliana (7/5): Está bien la ubicación pero no volvería ahí - La ubicación Mi habitación era en un piso q debía subir y luego bajar , era como un laberinto para llegar , no fué cómoda esa situación
• Xiaomikafei (8/5): a cost-effective hotel in old town - good location for cruise pick-up, next to the puppet theatre, really friendly staff, decent breakfast 😃 too much noise on weekends, no safety rail of the window door (really dangerous for kids and drunk guys), some ants in the room, manual push-door elevator 😅
• Chloe (10/5): It was a perfect stay for Hanoi! - The location was perfect. It was in the middle of the Old Quarter. We would absolutely book the same hotel if ever we go back to Hanoi again.
• Alice (7/5): - La posizione, e il personale molto cortese A causa di un problema nella camera prenotata, abbiamo dovuto soggiornare in due camere diverse. Nella seconda camera appena fuori dalla finestra era presente l’impianto di raffreddamento che ha fatto rumore per tutta la notte. Tende poco oscuranti nelle camere
• Radhika (8/5): -
• suresh (9/5): -
• Anna Maria (9/5): - La gentilezza dello staff, la pulizia e la colazione davvero ottima. Niente da segnalare
• suresh (9/5): Great, attetive staff - The staff were super welcoming, attentive, and really helpful the whole time. They answered all our questions and made everything easy for us. Big shoutout to the young lady at reception—she spoke great English, wore glasses, and was really lovely (wish I remembered her name!). The restaurant staff were great too. Location is perfect—right in the heart of the Old Quarter, so everything is super convenient. Definitely recommend for a short stay in Hanoi 👍
• Kamil (9/5): - Generally taking into account location, price and comfort, you get what ypu pay for. I stayed for 2 nights to conquer briefly Hanoi, and it was ok. With little kids I wouldn't consider it for much longer (lack of pool in such hot weather would be a problem). Would I go back for 2-3 nights - definitely YES
• Alice (7/5): -
• Carolyn (10/5): Stayed only a night but was well looked after by the team of friendly staff of the hotel. - Centrally located in Hanoi old town, warm staff to greet and look after you. Their communication is always prompt and friendly. Close to bars so it can be a little noisy at night.
• Michael (9/5): Fabulous stay - In the middle of the action, friendly workers and amazing free breakfast buffet
• Guest (8/5): -
• Kirsty (9/5): Comfortable, convenient location, right in the hustle and bustle of Hanoi old quarter. - Location is bang in old quarter. The staff, especially Nemo & Grace were so kind and helpful. They could not do enough for you. Bed really comfortable and room is kept clean. The housekeeping staff & luggage assistants are all brilliant, very great team. It can be noisy all through the night. This was fine for us, but if you are a light sleeper - expect a lot of noise from the street.
• Edwards (10/5): A good place to stay - Hotel clean and in a lovely location.
• Lucie (10/5): Séjour agréable à l'hôtel, mention spéciale pour le personnel vraiment gentil et professionnel - On a aimé la gentillesse et la disponibilité du personnel de l'hôtel qui ont su combler nos attentes. Ils nous ont également laissé utiliser toilettes et douche après avoir fait le chek-out et rendu les clés ( durant la canicule, ils nous aussi donnés des bouteilles d'eau). L'hôtel et la chambre sont très propres. L'hôtel est idéalement bien situé, parfait pour visiter à pied et être au plus près des lieux d'intérêts de la ville. Rien
• Kathy (10/5): Great staff -
• Margo (10/5): Great location - The staff are tremendous! Very friendly and helpful.
• HUNG-YI (8/5): -
• Amélie (10/5): - Super emplacement et personnel extra - accueillant et aux petits soins. Bon petit déjeuner, la suite familiale avec vue sur lac est bien telle que sur les photos et comme nous nous y attendions. Nous recommandons vivement cet hôtel!
• YIREN (9/5): -
• Janine (8/5): - In diesem kleinen Hotel an sehr guter Lage fühlt man sich sofort zu Hause. Warmherziger Empfang, gutes und vielfältiges Frühstücksbuffet, sehr sauber und grosszügiges Zimmer. Wir haben uns sehr wohl gefühlt. Nichts
• Marike (9/5): A home away from home - The location was perfect, close to everything but still a bit on the quieter lake side. The bath/shower is high. We, being older, it's dangerous to get in and out as the bath gets slippery
• Janaína (9/5): - O staff foi incrível do começo ao fim
• Deiby (8/5): Staff were very friendly and helpful. Always looking out for you and your best interest. Great job staff! - Property was in a great location short walk to everything you need.
• Graciela (8/5): - Muy buena ubicación. La atención del personal es muy buena, y la habitación muy comoda
• clare (8/5): Great central stay - Central location, staff amazing especially Grace 😊 Not much to dislike, maybe for some the noise levels from being the hustle and bustle
• Oz (10/5): -
• Michael (10/5): -
• Sorina Andreea (6/5): Below expectations - The positives - reception staff was lovely and always very kind and helpful. The low score is in no way a reflection of them but the hotel facilities - see negatives below - breakfast was good - location was excellent The negatives - overall the rooms were in a very poor condition; pictures advertised must have been taken decades ago. Bathroom wasn't clean and neither was the bedroom. - no soundproofing, the rooms were very loud at night - hotel charges 5% on top of the advertised price for a card payment. Common practice in Vietnam, but still they must advertise this during the booking. - rooftop bar and breakfast are in a different building close by.
• sarkar (10/5): -
• Avinash (10/5): Overall, a great experience, and I would definitely choose Bella Rosa Hotel again on my next visit! - I had a wonderful stay at Bella Rosa Hotel and would highly recommend it to anyone visiting the area. The hotel’s proximity to the city centre made it extremely convenient to explore nearby attractions, shops, and restaurants. The room was clean, comfortable, and well-maintained, providing a relaxing space after a day of sightseeing. I was especially impressed with the breakfast — it was fresh, delicious, and offered a good variety to start the day right. The staff were friendly, welcoming, and always ready to assist with anything we needed. Their excellent service truly made the stay even more enjoyable.
• sarkar (10/5): - Special shout-out to the courteous staff at the desk. Excellent location of the property just beside the lake.
• Pawel (10/5): -
• Andy (5/5): Meh. - The staff were very friendly. Also when I had issues with the room facilities (bed lamps sticking out of the wall, the hanger being broken, some furniture pieces sticking out because of old glue) they were quick to repair them bed lamps sticking out of the wall, hanger being broken, some furniture pieces sticking out because of old glue. I stayed at 3 different rooms over the course of 2 weeks (we moved back in forth between cities) and they all some sort of issue, and the sheets were "just barelly ok" in terms of cleanliness. The elevator was a bit scary to get into to be honest.
• jon (10/5): - Second visit allocated our correct room with an apology as we got an upgrade on the first visit. Was great room and didn't expect an upgrade so no need for an apology Doors being locked with a padlock lock after 11pm. Making it inconvenient having to bang on the door to be let in
• jon (10/5): - Got an upgrade to the top floor room with great views of the lake. Spacious and although in a busy area not to loud Doors are locked by a padlock after 11pm so have to knock on the door which one time no answer for about 15 minutes. Thought we were going to be locked out
• Lucia (10/5): Ottimo hotel - La camera che abbiamo avuto era stupenda. Spaziosa e ben arredata. Nonostante sia in pieno centro, non si sentivano rumori durante la notte. La colazione viene fatta nell'hotel vicino, con una buona varietà di cibo. Il persanale è gentilissimo. Una bella esperienza. Nulla
• Raymond (9/5): - Friendly staff, great location
• PAUL (8/5): - Lokatie als je de drukte opzoekt Personeel erg behulpzaam Meeste kamers erg ruim Douche in ligbad. Voorzichtig in en uitstappen. Douchekop niet in alle kamers handig opgehangen zodat je m moet vasthouden tijdens douchen. De kamer met balkon kan wel een opknapbeurt gebruiken. Zie foto's
• Mark (8/5): -
• Julia (9/5): Super Aufenthalt! - Das Hotel schreckt von außen auf den ersten Blick etwas ab, es wirkt alt und klein. Der Service ist aber super - wir durften viel früher ins Zimmer, das Frühstück war bisher das beste, das wir in einem Hotel in Hanoi hatten. Top Auswahl, viel Obst, verschiedene Speisen, Pancakes und Eier, asiatische Variationen, und weil wir es eilig hatten, wurden wir mehrfach gefragt, ob wir etwas mitnehmen wollen. Wir hatten ein großes Zimmer mit Fenster - ist natürlich etwas teurer, aber das ist es wert. Die Lage fast direkt am Lake ist natürlich perfekt. Alles ist super, von der Optik verbesserungswürdig, aber solange Lage, Service, Zimmer und Frühstück passen, ist das nicht entscheidend.
• Rebecka (8/5): - Mitt i smeten, trevlig personal, rent, sköna sängar men vill du ha lite ljus på rummet så ska du välja stadsutsikt, från de andra fönster ser du en fasad väg som är 1 m bort.
• Michael (8/5): - Grace who runs reception and Nguyen who works at reception were extremely friendly, helpful and knowledgeable about the hotel, things to do in the local area and what to see in Hanoi.
• Jasmin (9/5): - Lage war Top. Sehr nettes Personal :) Zimmer generell sehr dunkel und das Bad bzw die Dusche war OK. Sonst aber alles super gewesen :)
• Valeria (8/5): - El personal tenía muy buena atención y la ubicación era muy céntrica, entonces podías salir caminando. La habitación daba con balcón a la calle y hay mucho ruido, lo cual puede ser un tema para la noche. Y por otro lado, habíamos pedido una habitación deluxe y nos dieron una normal pero como nos quedamos una noche nos dimos cuenta después. Solo revisar si se esta más de un día.
• Kailash (9/5): - Good location. Value for money.
• Anna-Maria (7/5): - Die Mitarbeiter waren wirklich sehr fürsorglich und immer erreichbar. Die Unterkunft entspricht nicht ganz den Bildern. Was den Komfort und Zustand angeht, ist es verbesserungsbedürftig. Die Zimmer sind nach außen so gut wie gar nicht isoliert, so dass man alles hört als wäre das Fenster offen. Das solle berücksichtigt werden, wenn man empfindlich ist. Ansonsten ist es von der Lage aber top.
• Kazimierz (10/5): - Fantastic staff, hotel ,food ,recommended
• Anneke (7/5): -
• andrea (8/5): -
• Attila (8/5): -
• Anonymous168 (8/5): -
• Sidney (8/5): Wonderful mid sized hotel in Old Town Hanoi. Very clean rooms. Delightfull staff. Thanks so much - Clean comfortable accommodation. Good start to the day with breakfast. Staff were excellent - at both sites. The 2 Grace's, An. The two young guys. All were friendly helpful and went the extra mile. Go team! Nothing we didn't like. A small improvement could come in breakfast team - keeping supplies up to date, anticipating demands topping up bread basket, juices
• Alessia (8/5): - Perfekte Lage. Sehr nettes Personal Unterkunft eher älter. Duschvorhang bisschen schmudelig.
• Harry Chua Kee H (10/5): - Customer relation from front desk is very good and personal coming from a small boutique hotel! The breakfast is excellent too as we love fruits, hot soupy pho, local coffee and eggs of your choice is good to get you goin'. Sometimes a little noise from outside street? during weekends nights. But still didn't bother us too much.
• Liza-Diana (6/5): Eine sehr gute Lage und ein sehr freundliches Personal - Es war angeblich dass Hotel die wir gebucht haben schon voll und diese Hotel war es „Schwester Hotel“ also gleich nebenan. Frühstück war in der vom uns ursprüngliches Hotel. Nachdem wir öfters gehört haben dass dies eine Masche ist mit die Hotels glaube wir sind genau so reingefallen. Muss aber dazu sagen dass nachdem wir uns beschwert haben haben wir ein Upgrade bekommen haben und dies ist lobenswert.
• D. Maria (9/5): Ok - Il punto di forza é la gente, lo staff, e vorrei nominare Grace della reception per la sua gentilezza, professionalità, pure un buon inglese, che non é scontato in Vietnam, il suo sorriso e i suoi consigli. Ma anche tutto il resto del personale, davvero bravi, bravi, una gentilezza che solo in Asia ormai. La struttura é datata, ma funzionante in tutto, doccia, aria condizionata etc. Ho avuto la camera con una terrazza grande e bella da starci la mattina e sera, peccato per il rumore assordante della strada, della gente, della movila tutta in quella parte che é anche vicina al lago. Tutto raggiungibile a piedi, però a rischio della vita, come in tutto il Vietnam per un traffico caotico e non gestibile. Se sapete gestire il rumore, tappi o non tappi, se amate la movida, i ristoranti tutti li, la gente bella ma rumorosa, é un hotel da considerare.
• Patricia (10/5): Would recommend staying here was perfect! - Clean, friendly, helpful staff. Great location 😍 yummy breakfast included.
• Andréa (9/5): -
• alain (8/5): - Emplacement...amabilité du personnel bon petit déjeuner...très bon lit Vu l emplacement en plein centre de la vie nocturne...chambre donnant sur la rue a éviter absolument ..bruit jusqu a 3h du matin
• Elizabeth (10/5): - Central location. Clean and comfortable rooms. Good water pressure and warm water any time in showers! Knowledgeable, friendly staff.
• Elizabeth (10/5): -
• Tommy (6/5): - Bra läge och hjälpsam personal Lite slitet och lite mögel i badrummet i taket
• Werner (9/5): - Das Personal war sehr freundlich Die Lage des Hotels bestens Das Zimmer sauber und komfortabel
• Melinda (10/5): - Zentrale Lage, man ist sofort im Geschehen. Sehr bequemes Bett.

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