Chevron Renaissance Surfers Paradise Sleeps 10 4th Floor - Optimise BNB

Location: 23 Ferny Avenue, Gold Coast, au

Star Rating: 6.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Heated pool
• Shallow end
• Smoke alarms
• CCTV outside property
• 24-hour security
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby

Rooms Available

• Three-Bedroom Apartment

  The hot tub and sauna are the special features of this apartment. This spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The apartment also includes a barbecue. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 6 beds.

  Max Occupancy: 10 (10 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Sonia (5/5): Great location, hard to find at first. Property manager Johnathan was amazing but the place is dated and unfortunately w - Location is great Johnathon the property manager was nothing short of brilliant! We rang him about the lack of cleanliness and he responded straight away, he even dropped us off some drinks to make up for it. He was fantastic the entire time and easy to reach. Very hard to find the place, several different people sent us to the wrong accommodation, including our driver. Got told we could collect the keys from the bookstore at 2:30pm but the cleaners hadn’t finished. When we got into the apartment it appeared filthy in multiple places, the benches and bedside drawers were stained, dirty, the cushions in the lounge were stained. Mould looking grime on the ceiling in one room. Lots of little fruit fly looking insects in the room daily esp in the kitchen, we couldn’t leave any food on the benches or they got into it. The drier didn’t work. The bed spreads were stained. Furniture and everything in it dated. The lifts took a ridiculous amount of time to work which saw many people cued up daily waiting for their turn. Possibly due to the new year holiday, but overall, Not great for the amount we paid.
• Sarah (10/5): -
• jerrico (8/5): -
• louise (1/5): Unacceptable. - Location was good. Was booked for 2 nights, Did not stay for any. Mould on roof in 3rd bedroom, bathroom drains overflowed when both showers were going. Main bedroom bed base was broken. Only partial refund was given.
• Steve (10/5): Fantastic value for money, I will definitely use this place again for my next family trip to the GC. - Plenty of room and bedding for the family. Located perfectly, close to shopping and restaurants. Price was excellent. Would definitely chose the place again for the next trip to the Gold Coast. Was a little noisy at times with the AC and such.
• Aleksandar (4/5): Disappointing - I like location Not clean properly, very dirty Smell mould and dusty. When we arrived, we cleaned the ceiling from dust that had accumulated over time. Sheets and pillows were dirty. We had to buy our own pillows and wash the sheets when we arrived.
• Sequoia (10/5): Peaceful an relaxing - No dislikes when it fits the whole family
• Aidan (5/5): property is in poor condition, furniture is in poor condition, cleanliness of property was poor. -
• Carla (2/5): Very disappointed - Location The tv and internet didn’t work. When I advised the reception a worker came up to fix and cut himself in the process and dripped blood all over the carpet. No one returned for over an hour after again having to connect reception and ask what was going on. Tv couldn’t be fixed for our stay. The bedding configuration was not as advertised which was the main reason we booked this accommodation over other apartments. Very disappointing experience.
• Lisa (8/5): Very good - Excellent central location,spacious apartment,parking close to the apartment.
• Jodie (10/5): Exceptional -
• Michael (5/5): Passable -
• Nicole (10/5): Exceptional -
• Lynette (5/5): Passable - Loved the location, good apartment layout SWaThI have complained to the manager but haven't heard back yet.I feel I shouldn't be charged $195 to clean an apartment that wasnt clean when I arrived. I have sent him photos of the dead cockroaches on the floor,one fell out the toaster !. When my son in law got up at night the cockroaches were everywhere. There was no cover on the drain in the ensuite someone could break an ankle stepping on that. The pantry had food left in it from previous visitors including an open bag of sugar. There were empty bottles of handwash on the bathroom basins,why I don't know. There is black splash marks on the wall in the laundry & the floor was filthy as they will see with the mop we left. There was bleach & methylated spirits left in the cupboard & chemicals in the kitchen cupboard with no childproof locks on. The dining room chairs had legs bent inwards that we couldnt sit on incase they broke. I strongly feel I should be reimbursed ny so called " apartment cleaning " fee as it was not cleaned for my visit. Also I have photos including veges still in the bottom of the dishwasher & the microwave smelt like spag bol !

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