Smile Home - Saigonroyal - Tresor Apartment - center District 4

Location: 35 Đường Bến Vân Đồn, Ho Chi Minh City, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Car hire
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Kids' outdoor play equipment
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• ATM/banking
• Shopping on site
• Television in common areas
• Express check-in
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Covered parking
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Three-Bedroom Apartment

  This spacious apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-equipped kitchen. The apartment also comes with a barbecue. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as lake views. The unit has 3 beds.

  Max Occupancy: 7 (7 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Plunge pool
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

• Studio Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the kitchen. The apartment also includes a barbecue. Boasting a terrace with lake views, this apartment also features a washing machine and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Plunge pool
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Free gym access
  • Access to private pool
  • Private check-in and check-out in the executive lounge
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

• Apartment with Balcony

  This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-fitted kitchen. The apartment also features a barbecue. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as lake views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Plunge pool
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

• Two-Bedroom Apartment with River View

  This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-fitted kitchen. The apartment also includes a barbecue. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as lake views. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Dressing room
  • Shared toilet
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Plunge pool
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

Guest Reviews

• Petersen (10/5): Exceptional -
• Riedewaan (9/5): Superb -
• Jana (3/5): Poor - We do not recommend this accommodation under any circumstances! Shortly after we landed in Ho Chi Minh City, our host wrote to us to say that there was a problem with the air conditioning, which is why we had to be relocated at short notice, but the price would remain the same. The new accommodation nearby was then of far lower quality in all respects than the one promised to us when we booked. There was a view of a huge building site, the WiFi didn't work and there was a disgusting smell coming from the drain. The host charges 3% more for card payment and is not very responsive when contacted. All in all, our stay did not meet our expectations at all. Since we have also read from other users here that they were relocated in a similar way, we suspect that this is a scam. Better book somewhere else.
• Petar (8/5): Very good -
• Scott (2/5): Stay away! Never again. - The location was ok. Short walk into District 1 This apartment was a disgrace. Not as advertised and basically no help was given to resolve. Some of the many issues we had were as follows. The apartment was nothing like what was depicted in listing. The apartment clearly hadn’t been occupied for some time prior to our stay. The 30min clean it received as we waited to check in, failed to locate the dead rat under the sink which you could smell down the hall way. Failed to remove thick layers of dust on some surfaces. The patent was advertised as having amongst other things as; Kitchenware - it had 6 plates, 3 moldy bowls and two glasses. No cutlery, nothing. Not even a knife. Toiletries - none TV with streaming- TV wasn’t connected to anything. Wouldn’t turn on. Barbecue - none Also, I requested to check in at 7am months in advance (due to over night flight arrival time) which I was assured would be no problem. I offered to pay for this service. 12hrs prior to arrival I receive a msg saying this was not possible. ( I would have booked and paid for the night prior if needed). It was perplexing then to say the least once we were allowed into the apartment at 2pm and it had just had its 30min “clean” to se that clearly this apartment had been occupied the night prior. Will not get caught again. Stay away. Management offered zero help other than to send the cleaner back to extricate the rats remains from under sink.
• Bret (10/5): Exceptional - Big sized apartment with everything I needed for my stay. Checkin and out was very quick and easy.
• Keola (4/5): Booking.com disappoints - When I finally got my room that I booked in the pictures it was nice but that took almost two days of dealing with them to give me what I booked This is just for all first time travelers. Be careful this place has signs all over for no short time stays such as booking.com. I don't know how they are getting away with it and how booking continues this. In fact booking never even responded to my complaints while there or ever so pretty much zero customer service on booking.com I'd use someone else already. They didn't give me the room I booked. Had to fight for it. Cannot use the pool since it's only for residents. It's wayyyyyyyyy overpriced. You can rent an apartment for$450 a month and these guys wanted $500 for the week. Security guards were a pain to deal with but became friends by buying them water. You have to have the host bring your luggage to your room which was sketch but if you're into that go for it
• Leigha (7/5): Good -
• Bill (10/5): Exceptional -
• Jamie (1/5): Worst experience ever. - Nothing considering it was not as per the images or description. Falsely advertised. Wrong building Poor service Dirty Not as described The list can go on…
• John (9/5): Superb -
• Nawaf (10/5): Exceptional - I like the view.
• Thu (8/5): The appartment is quite secured which is so safe for a female solo traveller . - The staff who is called Bo was really helpful and kind , quick response when needed . I do appreciate her kindness and responsibility . I was located in floor 3 which was too low , no nice view as expected.
• Remote (10/5): Superb! Thank you Avocado! - It was a wonderful experience. The unit was fully equipped with appliances and everything you would expect in a typical home. The staff was very accommodating. A special thanks to Avocado for assisting us—I truly commend her!
• Michael (8/5): Very good -
• Ceri (6/5): Pleasant -
• Cuong (9/5): Superb -
• E (8/5): The host is very responsive and helpful. Provided additional utilities and pillows as requested. - The location is close to the Saigon centre shopping mall. 15 mins walk crossing a bridge. Starbucks and convenient stores around 24/7.
• Nitika (10/5): Helpful staff , good views, convenient location - We had to make last minute booking due to unforeseen circumstances. Lan, the apartment support contact, kindly accommodated our request of late night checkin to the apartment building. He met us at the front of the building at around mid night and showed us how to get in. We booked 3 bedroom apartment that had good views and all required facilities. Location is great with good views and close to markets. Seven eleven and one other cincevnience store in the building was very helpful. Lan even came over to show us where balcony was and how to operate the washing machine. No access to swimming pool that we were hoping for.
• Julia (8/5): Very reasonably priced, helpful host, good location - The location is great. It's a short walk over the bridge to District 1 and easy to get to Ben Thanh market for shopping and food. The flat is in a residential apartment block so the area is relatively quiet but there are lots of local shops and food places that cheap and delicious. The flat itself is clean and tidy. Spacious and comes with a fully equipped kitchen. Two bathrooms as well so this was great for a group of us. The host was very helpful and responsive to messages. They were able to arrange airport transfers for us, as well as accommodate a late check in and late check out. The residential gym is very basic, but if you wanted to pay to use a bigger facility, there is one downstairs on the main road you can go to as well. 7-11 just downstairs to get basic food, drink and snacks which was amazing! The pool in the residence is not available to people staying in the short term leases or holiday lettings. The building staff wouldn't let us use it, the advertisement of pool should be removed from this listing.
• Chau (8/5): Very good - Need to change the description about no access to pool and need more access card to the apartment from the first day
• Manon (1/5): Don't book. Go elsewhere - Sorry but don't book. Got in late to Saigon, got put into a completely different apartment. Wasn't run through actually motel, through what's app contact. They were nice but it's not worth the money. Pretty scammy Not much to like unfortunately
• Michael (7/5): Comfortable but didn’t like the bed, too much static - Very nice apartment with a lovely view Only complaint is that the bedding was very uncomfortable. There was a lot of static electricity.
• Mark (8/5): Very good -
• Sandra (9/5): Superb - Location was great and convenience stores located directly next door
• Nigel (9/5): Superb -
• Han (8/5): It was enjoyable. - Location is great and is value for money. Wifi is fast. the curtain was a bit damaged and needs fixing, but it's not a big deal.
• Chijung (10/5): great river view - Service is prompt and friendly
• Anh (7/5): Good - Very nice view, good location The apartment needs to be upgraded. Chair broken, bathroom door hard to open. The silicon in bathrooms was moldy and needed to be replaced. They actually gave us another apartment closed by, not in Sagon Royal building, so it didn't look like the pictures
• Le (7/5): Good -
• Tiggernnugget (8/5): Very good - The location it was close to markets and lots of food stores. It was convenient walking distance to Ben Thanh market. nothing
• Rachel (5/5): Great location, facilities not as advertised on Booking.com. Very disappointing & poor start to our holiday. - Location was great, beautiful views over the river. The welcome was terrible. We were made to wait outside the foyer in the heat while some random lady took our passports. We felt so unwelcome. We weren’t allowed to use the pool, that was one reason I booked it. Also there was blood on the curtains. Would not recommend this place.
• Ganesh (7/5): Good -
• Latha (9/5): Superb -
• Shehreyar (10/5): Exceptional - everything was amazing the host is very cooperative and the apartment has everything u need the building itself is very clean it has minishop just below and starbucks
• Anh (10/5): Exceptional -
• Lesley (1/5): Terrible - Location Our recent 5 day booking started with our apartment not being available due to air conditioning issues. We were given an alternative apartment in the adjacent tower for our first night. On first looks it was satisfactory. Dropped our bags at 1pm and headed out to explore hcmc Returned later and had a strong sewerage smell. Found Open sewage under sink. We reported to staff , but none came to check out problem. Later that night floor was wet under tiles in kitchen. Shower drain blocked and whole floor under tiles wet. We felt physically sick from the smell The place was a shithole. Next day asked for cancellation of next 4 days, which was reluctantly accepted. Stay away from this place
• Jennifer (8/5): Good for a short stay - Nice firm beds, easy location to call a taxi. I stayed three nights in this apartment but there was no cleaning equipment eg a vacuum cleaner, or washing liquids.
• Ryan (9/5): Superb - The view of the river was amazing, 2 rooms was nice and facilities were great. Distance from the main market area and streets
• Kurtis (6/5): Pleasant -
• Hao (9/5): Superb -
• Peni (4/5): Disappointing -
• Mario (10/5): Exceptional -
• Johnny (9/5): Big room and good location. - Spacious room and good location. It had everything you will need. The host/hostess was super nice and serviceminded! Some of the best experiences I ever had. Would definitely recommend. The bed was a little bit too hard for my taste. But again, it depends on personal preference. Otherwise everything was perfect!
• Georgina (10/5): Excellent location and facilities - Excellent location and facilities Signs said no accom booking guests. Listing also said airport transfer included and it wasn't
• Marcel (8/5): Very good -
• Kimberly (8/5): Stunning city view and a conveniently situated locale. - The location offer numerous shops, restaurants, cafes, and retail outlets nearby, offering convenience at your doorstep. With round-the-clock security and secure elevators, the complex provides a sense of safety and peace of mind. Plus, the breathtaking view of Saigon's skyscrapers and the river adds to its allure. The decor is minimalist, lacks charm, especially the unappealing dining table set. Disappointingly, the pool and gym on level 3 are exclusive to permanent residents, prohibiting short-term rentals like us. I was asked to leave the pool area while sunbathing. The master bathroom features a soaking tub but lacks a shower curtain, resulting in water splashing everywhere. The other bathroom is a quarter bath with a walk-in shower, but it's inconvenient for three people to share. I booked a unit with two bathrooms specifically to avoid sharing, so this is frustrating.
• Nam (10/5): Exceptional - Very nice apartment, large spacious rooms kids loved the swimming pool used it everyday. Good location easy access to district 1 just a bridge walk over the river will highly recommend. Thank you very much
• Jennifer (8/5): Very good -
• Richard (7/5): No reception staff - The service apartment was good for a comfortable stay Smile home service which looks after the booking doesn't have a staff member at Saigon Royal reception. You have to message them and a person comes to meet you. This becomes a tricky situation if your phone is not charged or if you don't have a internet connection. The Saigon royal reception do not help or refuse to contact Smile Home service.
• Dainis (10/5): Exceptional -
• Janet (8/5): Enjoyed our stay but bed was uncomfortable - Position really good Space Bed was uncomfortable Lack of kitchen utensils Bathroom need some upkeep
• Ruud (5/5): Passable -
• Deepak (5/5): Passable -
• Tom (3/5): Do not stay here. AVOID. You are not welcome! - Bed was surprisingly comfy but small Something is not right here... Do not rent apartments in Vietnam. It is ILLEGAL. We arrived having been travelling all day. We were tired and not 100% on the ball. If we had been, we'd have asked more questions.... Firstly we were given very few details until we were actually at the address. When we arrived someone outside the building tried to "help us" and was about to get us to sign a document when my phone rang and it was our host telling us to wait for her and DO NOT sign anything. At that point the other person disappeared. There are big bold posters in reception reminding you it's illegal to rent an apartment here (or any residential apartment in Vietnam). They actually specify booking.com as a culprit. Had we known this we wouldn't have booked this. We felt incredible awkward going in and out of the apartment and using the lift to the point where we kind of hid and didn't use any of the pool facilities as the posters made it very clear YOU ARE NOT WELCOME. When going to the room the host/staff knocked on the door first before entering as if to check someone wasn't already in there?!. Then proceeded to go round checking the rooms. Which is never a good sign! We asked where the light switch was for the bedroom and she went on a hunt to find it herself as she didn't know. This apartment does not feature on any of the pictures on the listing for any of the apartments they host. The layout and general quality of the apartment is much lower then any of the apartments in the pictures. There is a mirror in the bathroom and after a search I found another mirror in a wardrobe. A wardrobe that you can't open due to the breaze block bedside cabinet. In the pictures online the apartments have natural light coming in and views. This apartment has little light and a view of the other side of another apartment block. Why just put pictures of the best/other apartments up?! Because it's a con.
• Dario (9/5): Superb - Everything was good in the apartment Communication was bad
• Orsa (4/5): Great location, needs much more care - The view and the location Dirty, with several broken furniture. First night we had to move to another apartment, because ours was not accessible
• Debbie (5/5): Passable - Spacious, air conditioned No Cups , not enough towels .
• Anthony (8/5): I would stay again - Comfortable, quiet, location The gym in pictures on booking.com is not included. Extra £10 per day to use this one. Bad advertising as it looks like it’s included, the one included is ok but basic.
• David (10/5): Great apartment - Nice, modern apartment with great view. Has all the appliances needed for a home stay. Access to pool too. Good location - short walk over bridge to bars and restaurants; or short drive to more central Saigon locations. Ground floor has convenience store, Starbucks and salon.
• James (9/5): Superb - This apartment was an easy walk to most places we wanted to see while in HCMC. It was spacious and clean. The photos were an accurate representation of the apartment we booked as well. The washing machine was perfect. We had a tonne of clothes that needed washing after being in Nepal for a month, so this was a god send. The staff were easy to deal with and very accommodating. We had an issue with a leaking air conditioning unit, but this was repaired within a couple of hours. Would absolutely recommend this apartment.
• Erika (8/5): Comfortable short stay with easy to communicate host - The host was very easy to communicate with via whatsapp and made sure we had all the instructions to access the property. It is a self-contained apartment (like airbnb) which we knew ahead of time, so it was good to have a point of contact for any questions we had. We had everything we needed for our short stay. The communication around payment could have been clearer. We knew it was pay on arrival but didn't realise there was no concierge/front desk to pay at. We were not prepared with the correct amount of cash and had flown all night so we wanted to sleep immediately upon arrival. The host was really nice about this though and we were able to arrange to pay in the afternoon and advise what time the staff could come by to collect the payment. It was easily sorted but would have been even better to know in advance to have the cash ready. Also could not use the pool/gym as there are many signs advising only for residents.
• Peter (9/5): Modern apartment with great views and a handy pool - Great biews and use of a good size pool
• William (7/5): Great stay. Provided a microwave and cups on request. - Great location and use of pool Lack of kitchen equipment Areas were not clean and furniture had cigarette burns on.
• Omri (10/5): Exceptional - Thank you it was very nive stay. host was nice. good bed sheets
• Geoff (10/5): Exceptional -
• Niki (7/5): Good -
• Ian (9/5): Really nice comfortable apartment in great location - We had a 2 bedroom apartment which was very functional and as good as we could have expected. The bedrooms were very comfortable and just about everything in the apartment was good/very good. The pool was lovely and the gym was pretty good as well - good range of equipment and reasonably well looked after. The location to District 1 was ideal for us, just as short walk over the bridge and into the main central district. I would definitely recommend the accommodation and, My Hanh, who was the main contact for the booking was very helpful and responsive. The check in process was a real issue. The check-in time was the usual 2pm and we arrived at 11am so weren't expecting to be able to check into the room but we did hope to leave our luggage and have somewhere to sit for a few hours after a long journey from Europe, or even use the facilities, pool etc. that's where it all got very confusing. If you are checking in after 2pm - no problem! If you are trying to leave luggage or hope to find somewhere to sit near the building - no chance! The security guards play little Hitlers and seem to enjoy moving people on. We weren't the only people who seemed to be having the same problem as we saw lots of other holiday makers/travellers being "turned away". In fairness to My Hanh, and her team, they did everything they could, but they have no control over the front reception and the security for the building. The only other minor issues we would point out where the lack of cups and plates in the kitchen (there were none), it wasn't a particular issue to us but something that may affect other people staying. My wife has just reminded me that there was a major lack of sunbeds at the pool area! Only 5 beds for a lot of apartments!
• Jin (10/5): good - Very good location, it is very convenient to go anywhere, close to the river, and the scenery is very good at night. There are convenience stores and Starbucks downstairs. It is very convenient to buy daily necessities and eat simple meals. The indoor items and photos are the same, and you can communicate with the landlord about the frequency of room cleaning as needed. No
• Antony (9/5): Superb -
• Karine (6/5): Pleasant - Apartment was modern, in a good location (plenty of restaurants and grocery shopping around). Had washer and dryer which was very convenient. views were fantastic. however there were some issues such a big tile on the kitchen floor was broken, the shower handle in the master bedroom had seaweed and needed to be replaced. There was dust as well and windows were not cleaned. We were not given correct instructions to go to the building and the staff came to help us but we lost a lot of time especially when you have already traveled long hours and you just want to get your numerous bags in the apartment and then rest. There were some issues such as a big tile on the kitchen floor was broken, the shower handle in the master bedroom had seaweed and needed to be replaced. There was dust as well and windows were not cleaned so I asked for cleaning which was sent very quickly However the staff forgot the windows and we could see fingerprints and even head marks on the windows. We ended up doing it ourselves. Something to note is that elevators can be very busy so need to plan accordingly when you have ordered a Uber/grab.
• Brenda (7/5): Good - Close to district 1. Quite Could have used a little more lamps for reading 📖. A few pictures on the walls would have felt warmer and welcoming. A little confusing 🫤 getting in. The lobby is on the side of the building but cabs bring you in front. We really we’re not sure we had the right address until I walked around the corner of the building. Also checking in was a little confusing no one to greet us all texting 💬. Key pad is a combination so once we got that down it was fine. Staff was fast to respond.
• Stamatis (8/5): Very good -
• Bournias (10/5): Exceptional -
• Lauren (10/5): Exceptional -
• Alex (10/5): Exceptional -
• Angus (10/5): Exceptional -
• Anna (8/5): Good value for the price - Very central location close to everything you may want to explore. The room had issues with the curtains, but it was not a big deal
• Barbara (1/5): Vietnam, Ho Chi Minh City is interesting and the history amazing. Enjoyed our tours. - The studio apartment was a good size. Linen was clean on bed and towels. We were under the impression there was a reception area. This is an unattended airbnb with security guards no english spoken whom eventually rang contact on our booking sheet and asked us to wait. After a 7 hour flight from Perth Australia. 1 hour drive from airport due to traffic and taxi unable locate location on our booking information. We arrived after 7.30 pm totally confused by where we were. Once in apartment with contact with keys etc we were told a 3% surcharge was required for Credit card this is not on booking.com We requested extra towels as staying 8 nights and there was a pool. Gym facilities were very lacking. There is no information provided on how to use washing machine or washing powder, cooking top, coffee pot and no map of where we can locate facilities eg. cafes, restaurants, money exchange Once we had arrived at accommodation we had wifi so the messages that were being sent about contact on arrival were then seen NOT EVERYONE has a local SIM when traveling. VERY disappointed to be advised by contact (no name ever provided ) if not happy not to tell Booking.com but we met others whom had the same experience or worst than us. Bathroom sink continually blocking and washing machine connection to tap leaked continually when in use. We emptied bins ourselves, cleaned floors etc then after 4/5 days offered cleaning of room this should of been advised at start of booking. No city view as advertised. This truly spoilt the start of our holiday in Vietnam.
• Andrew (9/5): Great Value and really nice accommodation Is not a hotel Serviced rooms - No Breakfast Location perfect My only complaint YOU must have mobile phone to use Getting in touch with the accommodation was near impossible without a mobile Obtain a sim at airport when you arrive Not expensive Would be nice to have a few wine glasses in the room Overall great place to stay
• Mark (7/5): Good -
• Katie (1/5): Overall, not a great experience. Fine for a night or two in Saigon but not as advertised. We don’t usually complain but - The room was not what was advertised on Booking.com it was much less nice. They told me “we have 20 apartments so can’t put up photos of all of them”. The decor was tired and view not as good as expected. It was clean however. Explained we were disappointed with the room and offered an immediate free cancellation however only had 24 hours in Ho Chi Minh so didn’t want to waste time. Was then asked to pay and told there was no card machine and they didn’t have cash for change.
• Luca (10/5): Amazing place and the team was super helpful. Will be back again. - Centrally located Furniture could be better
• Thuy (8/5): Very good -
• Arsen (10/5): Exceptional -
• Devon (7/5): Good location and nice apartment but very firm and uncomfortable bed - Great location with good facilities. Had laundry machine which I made good use of and the view was nice even though the balcony was extremely small. Bed was extremely uncomfortable, should be replaced immediately otherwise I would suggest not to stay here. Check in was difficult because the lobby doesn't have WiFi so you need a sim card in your phone to contact the staff.
• Tam (10/5): Exceptional -
• Naina (10/5): Exceptional - Good location, central and easy to get Grab Taxi from here. The apartment had a great view of the sunset over the city! I found the sales agent My Hanh super helpful over Whatsapp. I had an issue with having not booked a late check out and she was very helpful in organising a day's stay in a different apartment in the next building. Thanks very much. Slightly better communication regarding who to speak to on arrival/providing numbers of staff checking in.
• Ian (8/5): A good apartment in a good part of the city. - Spacious with a very comfortable bed. Location was good once we got our bearings. Views looking north and east over the river were spectacular. There were plenty of good eating places once we knew where to look.
• Daniel (10/5): Great value for beautiful apartment - Great communication, spacious apartment, nice gym,
• Daniel (10/5): Great apartment. Very spacious and great value! - Great communication with landlord, apartment was spacious, clean and modern.
• Mitra (10/5): Delightful and fantastic!! - Centrally located! From the 27th Floor had fantastic views! Excellent apartment! Throughly enjoyed my stay! Will come again to this apartment and strongly recommend to all !! Nothing of consequence!!
• Lenh (9/5): Very spacious and stunning view - The owner was very friendly, she won't hesitate to help you if you have any questions. The apartment is very spacious, every room has an A/C. The TV in the living room even has netflix! WiFi is also included. There were fresh towels for each room. There's also a hair dryer and an iron. The view from the apartment is very very nice, since it's in the 19th floor. Especially in the dark.
• Iain (9/5): A great experience - The location was fantastic with great access to Ho Chi Minh. The room was excellent and really met our needs. Local facilities were close and easy to get to. Highly recommended I have no real complaints. This was great value for money.
• Jingshen (9/5): Value for money - Location, location, location - this place had immediate access to convenience stores, coffee (Starbucks) and all kinds of local food. Great hosts too! Look, I really wanted to say that this place is clean but there was a cockroach that was running around the master bedroom. I had to try to catch it and kill it during the first night!
• Emilly (9/5): Superb -
• Alessandro (10/5): Great place good location good price for your s da money - Nice apartment great communication with the owner
• Pierrick (4/5): Disappointing - Nice location, nice view, spacious appartment At the last minute at check-in time I have been told that I would have to change room and the second day so it means 2 nights in 2 different appartments. Made me waste my time packing and unpacking again and waste time again to get the key card to access the new appartment. Also the pillow cases were dirty and I texted the staff to change them, they said someone will come but no one came to change it. Disappointed as it was my holiday with my girlfriend but they made us waste so much time.
• Sujith (9/5): Superb -
• Nur (9/5): Comfy and Clean unit. - Nice and clean apartment. The Host communicating Is good while I'm there. Family of 5. The unit super comfy and clean. Will come back again to the same unit. Receptionist at lobby don't even understand single English. Atleast simple English is good for us tourist.

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