Chalet l'Authentique: Massif, Spa et Plein Air

Location: 270 Rue Principale, Petite-Rivière-Saint-François, ca

Star Rating: 8.9 Stars

Property Type: Chalets

About this Property

Important Information

Policies

Check-in: 05:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• BBQ facilities
• Hot tub/Jacuzzi
• Non-smoking throughout
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• Chalet

  This luxurious chalet has a hot tub, a spa bath and a fireplace. Boasting a private entrance, this spacious chalet also comes with 4 bedrooms, a seating area and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The chalet also includes a barbecue. Featuring a terrace with garden views, this chalet also features a washing machine and a flat-screen TV. The unit has 5 beds.

  Max Occupancy: 10 (9 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Barbecue
  • Terrace
  • Linen
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Frank (10/5): - Endroit tranquille à quelques minutes de voiture du Massif. Le chalet et le spa étaient propres. Stationnement pour plusieurs voitures sans problème, accès facile à la propriété. Très beau séjour !!
• Isabelle (6/5): - Le ménage laissait un peu à désirer.
• Julien (7/5): - Le chalet est grand SPA un peu vieillissant, manque de puissance.
• Yi (10/5): -
• Nancy (7/5): - L'emplacement, accueillant, confortable, équipement, coin feu, billard (table inégale), tranquillité, propreté Difficulté à entrer (code ne fonctionne pas) Spa non nettoyé (accessible seulement le lendemain de notre arrivée).
• Laurence (10/5): - Tout était parfait ! Belle maison, bien équipée, bel environnement, un très bon séjour ! On reviendra
• Johannie (10/5): - Beau grand chalet, bien équipé avec tout ce qu’il nous fallait. Bel emplacement et parfait pour une grande famille. Rien de négatif à dire.
• Eliane (9/5): Super bien! - Très beau chalet grandes espaces. C'est pas que je n'ai pas apprécié mais nous avons du réparer la poignée du frigo par chance il y avait des outils. Chaises de parterre brisées. Douche en bas coule de partout. Faudrait seulement faire un petit tour pour quelques réparations. Ventilaleur pas fonctionnel dans une chambre. Merci
• Mat G (8/5): - Chalet chaleureux Équipement complet Hôte très réactif Emplacement + et parc arboré joli et propice à la détente/relaxation Manque un lit confortable
• Stephanie (9/5): -
• Johnson (9/5): Superb -
• Quinn (10/5): Exceptional -
• Walam (6/5): Good Location and Value, But Needs Improvement - Positive Aspects: 1. Prime Location: The chalet is ideally located within a 15-minute drive to essential services such as Super C, IGA, Dollarama, Jean Coutu, McDonald's, Tim Hortons, various restaurants, and garages. This made accessing amenities very convenient. 2. Interior Appearance: The chalet looks good from the inside. The kitchen is well-equipped with a functional oven, stove, microwave, refrigerator, and dishwasher. 3. Terrace and Hot Tub: The terrace was nice and clean, and the hot tub was in decent condition, although it lacked cleaning agents. 4. Connectivity: The cellular network is good, and the WiFi internet connection has decent speed, allowing you to watch free Netflix and YouTube without any issues. 5. Comfort and Amenities: All sofa beds were comfortable, and the living room and pool table were nice and enjoyable. The washing machine and dryer were also in good working condition. Areas for Improvement: 1. Lack of Air Conditioning: The absence of central air conditioning was a major drawback, especially during the intense heatwave. This significantly affected our comfort and overall experience. There were three stand fans provided, but two were non-functional due to being broken. 2. Bathroom Maintenance: The main bathroom’s bathtub was clogged, causing water to drain very slowly. This issue made taking showers feel unhygienic. 3. Kitchen Hood Fan: The switch for the stove hood fan was not operating smoothly, which posed a minor inconvenience. 4. Outdoor BBQ Cleanliness: The outdoor BBQ burner was filled with rotten meat or food remnants from previous clients, rendering it unusable and causing disappointment. 5. General Cleanliness: The top floor beds were covered with animal hairs, and while the floors were cleaned, they did not meet professional standards. Additionally, there was no shampoo available in any of the bathrooms. 6. Blocked Main Entrance: The main entrance was partially obstructed by flower plants, which should be addressed immediately for ease of access. 7. Garbage Disposal: There was only one black garbage bin, which was already full before our arrival and had a broken cover. We stayed for three nights with no options to dump our garbage. We had to push our garbage into the already full bin, which was unhygienic and very disappointing. More garbage bins should be made available for guests to maintain cleanliness and allow cleaning staff to focus more on other tasks. Conclusion: While the chalet’s location and some amenities are commendable, significant improvements are needed in terms of maintenance and cleanliness. Addressing the issues mentioned in this review is crucial for enhancing guest satisfaction. I would recommend this chalet provided these concerns are resolved promptly and verifiable proof of corrections is presented.
• Jesse (8/5): A cozy, private spot amongst the splendor of Charlevoix - The property is beautiful. The chalet is a good mix of rustic and homey, but very well equipped. We found it spotlessly clean, and the hosts were very accommodating. A fantastic base from which to explore Charlevoix; would stay again! Pillows were lumpy and thin.

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