The Watermark Hotel
Location: 1/4 Mile North of Bridge: Tres Cocos Area San Pedro Town, San Pedro, bz
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Indulge in comfort at The WaterMark Resort, located just steps away from San Pedro Beach. Our air-conditioned rooms are thoughtfully equipped with modern amenities such as a coffee machine, flat-screen TV, and a safety deposit box for your convenience.
Relaxing Amenities
Unwind by taking a dip in our outdoor swimming pool or soaking in the hot tub. Enjoy a delicious meal at our on-site restaurant or simply take in the stunning views from our terrace. Let our concierge service assist you in making the most of your stay.
Convenient Services
Benefit from complimentary shuttle service and free WiFi throughout the property. With free private parking available, exploring the area is hassle-free. Book your stay at The WaterMark Resort and experience a perfect blend of luxury and convenience.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Hot tub/Jacuzzi
- Car hire
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Grocery deliveries
- Allergy-free room
- Kid meals
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Happy hour
- Television in common areas
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Covered parking
- Secured parking
- Swimming nearby
- Rooftop garden
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
King Studio
The rooftop pool is a top feature of this studio. Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned studio features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Studio with Ocean View
Guests will have a special experience as this studio provides a rooftop pool. Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned studio offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Superior Suite
This suite provides a rooftop pool. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This air-conditioned suite features a dining area, a flat-screen TV with streaming services a private entrance and a patio. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Two-Bedroom Suite
This suite features a rooftop pool. Boasting a private entrance, this spacious suite also features 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Standard Queen Room
Guests will have a special experience as the double room features a rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Superior Family Room
The rooftop pool is a top feature of this family room. Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 3 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
-
Deluxe Suite
The spacious suite features air conditioning, a sofa, a tiled floor, a flat-screen TV, as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Sofa
- Tile/marble floor
- Alarm clock
- Clothes rack
- Socket near the bed
-
Deluxe Double Room
The double room features air conditioning, a balcony and sea views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Alarm clock
-
Double Room
Guests will have a special experience as the double room features a rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
Guest Reviews
- Jekendrick (8/5): It's was amazing and clean - How clean it was and friendly the staff Nothing
- Helen (8/5): -
- Brandy (5/5): I wouldn't stay here again, just due to the lack on maintenance on the rooms. - The rooms were large and beds were comfortable, big fridge in room. Rooms were clean. Pool and restaurant were great. We were asked not to open our patio doors, (they were both broken and didn't close properly), our toilet didn't work properly and sink leaked onto the floor.
- Kęstutis (8/5): -
- Kathleen (9/5): Great place in convenient location - Beautiful view on sixth floor, pool and restaurant area The living area lights were full blast, either all or nothing. Would have been great to have dimmer switch or some lamps to control the brightness level better
- Eddie (8/5): I think the front desk needs to be a little understanding with the way people get charged through shuttle transportation - That the restaurant staff upstairs were friendly and there’s a supermarket next door N/a
- Brittany (7/5): - Love everything great stay The hallway light stayed on all night it was hard to sleep with the light the keep on
- Minelva (6/5): - Location, sea view, bartenders, spacious rooms Not clean enough, inconsistency in cleaning of room,- they forget to leave towels, nowhere to plug coffee pot on the counter, nowhere to wash utensils.
- Darshonnia (10/5): Decent and staff was amazing - Great clean property. Wished the ocean view was a clear ocean view but it worked The ocean view was obstructed and sometimes in the morning you would smell a sewer smell.
- Diane Wade-Moore (9/5): - Clean comfortable rooms, helpful staff
- Lawrence (7/5): - Poor service at Breakfast. The wait was about an hour after which I cancelled my order.
- Carmichael (8/5): Wonderful boutique hotel that met all of our needs, unfortunately we only got to experience one day. - Yessie, the bartender/server on the roof, was amazing. The food and drinks at the Watermark were excellent. We had a combination of appetizers in the evening and the Belezian breakfast in the morning. Our room was very spacious. We had the 2 room suite. My only critique about the room is that it should have been designed with 2 bathrooms instead of just a sink in the second room. The beds were comfortable. It was a short ride from the airport, and there was a grocery store next door. Although we didn't purchase anything from the boutique in the lobby, the prices were very reasonable. I was quite surprised by their prices. There are no irons in the rooms, but you can request one from the front desk. I would switch the towel distribution to the roof instead of the front desk, but this may be due to needing someone always available to distribute the towels as the server on the roof has to go down to pick up orders from the kitchen. They also need some sort of plug in air freshener when it is the time of the year when the seaweed is excessive. I understand the seaweed is beyond the control of the hotel, but the rooms needed a diffuser. They did have one in the lobby.
- Elaine (10/5): Exceptional - We had a wonderful vacation. The Hotel location is perfect. Our ocean view room was fabulous. Comfortable bed, great room amenities, very comfortable.
- Cheira (10/5): Great! - The staff were readily available to assist when needed
- Brooke (7/5): Good -
- Kolade (10/5): Exceptional -
- Dee (9/5): Superb -
- Liliani (10/5): Exceptional -
- Nils (8/5): Good value - Good value in an overpriced destination. It's a bit outside the center.
- Haiely (10/5): Room was clean, staff were friendly my experience was amazing can’t complain I was a happy camper thanks to everyone for - No complaint.
- Cenatus (8/5): Very good -
- Keith (9/5): Superb -
- Jennifer (7/5): Good -
- Dion (9/5): My wife and I love the ocean view and the quick response of the front desk and housekeepinf - We went outdoors to have breakfast. No comments
- Pamela (10/5): Stay was memorable.⁶ - I didn't have breakfast at hotel. Not sure if there was a laundry room?
- Mendez (10/5): Exceptional -
- Alicia (9/5): Superb - The property was very clean and comfortable.
- Kathy (9/5): I would stay here again. - The restaurant food wasn’t that good and it was under staffed.
- Andrew (8/5): Good stay, good location, good value. - Location was good Beach area left some to be desired
- Gabe (10/5): Exceptional -
- Ali (3/5): Too far from any life - the hotel is far from the city center and very far from the ferry terminal and from the airport. It does not offer any advantage compared to the hotels in downtown San Pedro.
- Angela (10/5): Exceptional - Hotel is modern and absolutely beautiful! The food was fresh, staff is extremely friendly. Rooftop pool was awesome. It's only a 5 minute golf cart to downtown. Room was very spacious and bathroom was huge, beautiful patio too. Would absolutely stay again. There is not a single thing I would change about my stay. I loved it.
- Andre (10/5): The hotel was very comfortable and the staff was very nice and willing to help with everything. - The hotel was very clean, the rooms were comfortable and clean. There was no hair dryer
- Fernando (6/5): SO SO - ROOM LOCATION
- Jason (7/5): Clean, good location, but not a lot of amenities - Super clean and comfortable rooms Even though it’s been open for 2 years they are clearly still figuring stuff out e.g., no one knows what’s on the menu or what goes into a particular cocktail but lots of potential
- Trenton (9/5): Very friendly and comfortable - Rooftop pool and staff Gym wasn’t open
- Ferlino (7/5): Good - The staff was exceptional. The location was great and away from the busy downtown. The restaurant is not open and gym.
- Owen (10/5): Cozy - It was a nice place, comfortable and perfect to stay The price of some dishes in the restaurant of the hotel
- Hervin (8/5): Arrived and the front desk was very welcoming,checking in was a breeze. - Didn't get to go in the pool ,because it was raining,we ate at the restaurant,food was good. The paint colors in the corridors.,and they need to wipe the walls in the elevators,kinda dusty looking,apart from those,no other from me.
- Ramon (9/5): Great stay, Great Staff - Location to town Please make the room Televisions more user friendly.
- Marieliu (10/5): Exceptional -
- Tephiny (10/5): Exceptional - Location and price It is still renovation. But it was not a problem. Just knowing that they are renovating, I will be back.
- Missy (10/5): Exceptional -
- Queen (9/5): Will definitely come back! - room designs were awesome elevator not working and hallways were always humid
- Destiny (10/5): Belize is beautiful and I can’t wait to come back! - The facility was great. The people were nice. They had some water issues which caused damage to the lower level, but I don’t think that is anything that they could have controlled
- Jeanie (10/5): Exceptional - Big clean comfortable room, nice shower, cool rooftop pool
- Leon (9/5): Superb -
- Ayanna (10/5): Great trip! - Loveddddd The Watermark! The front desk staff are great! They provide and help you with everythingggg! I love the 2 bottled waters we get everyday, they clean your room everyday. Everything was just great N/a
- Donyelle (9/5): Nice hotel staff very wonderful and location - Staff and location food was very good also Hot water could have been warmer
- Latoya (10/5): Exceptional -
- Derick (8/5): Great place... a few fixes to make it exceptional - It was clean and quiet. Rooms were nicely laid out, with individual private balcony. The lobby had some water puddles and the ac compressor was blowing hot air in the private balcony making it a bit uninviting to sit and enjoy the scenery.
- Fiorella (10/5): Exceptional -
- Mark (7/5): Good -
- Najlaa'a (2/5): We should be invited back for a better experience - Location & view Water on floor from a roof leak upon entry with no caution signs. We were NOT offered the best room after learning we were the ONLY people there for at least two days. The restaurant was overpriced for meals that were not that advertising or appetizing. However, the cleaning staff was phenomenal and the male front desk agent should be manager, he is so professional.
- Guadalupe (8/5): Very good -
- Jc (10/5): For our first out of the country trip, it couldn't have been better. - The staff was amazing. The room was exceptional. The hotel was close to our excursions.
- Shelly (10/5): Exceptional - I like the location,you could walk to everything, my room was the ocean front awesome view. The room was so clean the bed was extremely comfortable, the shower was amazing. I ordered room service, the food was awesome. I enjoyed my coffee on the rooftop, then took a swim how great is that. Overall The Watermark gets 20 ⭐⭐⭐⭐⭐⭐⭐s. I will recommend this resort to my family and friends and all social media. Very little just the property is not finished so some areas are eye sores, but they are working on those areas.
- Vertina (8/5): Very good -
- Virgene (8/5): Very good - The staff was phenomenal. The rooms and the pool area on the 6th floor were absolutely gorgeous. You're right next door to a grocery store. Also there is a farmhouse that serves breakfast about .2 miles (walkable) and a lounge that serves delicious food and drinks about .5 mile (walkable). If you don't want to walk you can certainly golf cart your way... it was perfectly located. My only complaint was around the food and drinks. They were too expensive in comparison to the other places nearby and they really weren't very good. Also, San Pedro does periodic blackouts. The hotel did not announce that to the guests. They did have a generator but the AC was not hooked up to it so it was sweltering. Better communication would be helpful.
- Manoj (10/5): Exceptional -
- Niva (10/5): I loved the room. The beds were so comfortables and the bathroom was great. - The property is new, so some things (like the gym) is not ready yet. But overall very comfortable and clean.
- Derrick (10/5): Exceptional -
- Caroline (4/5): Over priced and not worth the money. - Beautiful rooftop pool. Beautiful and spacious room. Lovely and friendly bartenders at rooftop bars. Very noisy next to a very busy and high traffic road. Very far from the action. Taxis don’t want to come to the hotel or charge more for pickups and drop offs because there is a toll on the bridge. Ant problem in the room. Beautiful oven views but no beach or landscaping on the property. So much unused land potential. The restaurant food was not good at all, nor was it flavourful. The food was also overpriced. Everything was overpriced. No amenities besides a pool which closes early while the sun is still up. The pool says it is only for the guests, but people not staying at the hotel kept getting permission to access the pool. The pool was not cleaned while I was there and I napkins and garbage in the pool and some dirt could be seen. On a few occasions this was mentioned to the bartenders at rooftop. But no regular checking on the pool or staff overall experience was of concern. Staff are not very friendly. Hardly greeted at all throughout the stay. Didn’t feel like a warm and inviting hotel to stay at.
- Natalia (3/5): Disappointing - I paid $536 for 2 nights, 1 person. My room was small, faced a very busy and noisy road with construction traffic starting at 5am and no balcony. My view was not of the ocean but the balconies of the condos across the street. Huevos rancheros from hotel restaurant price $17usd Phone did not work for local calls, they ran out of drinking water, the pool is freezing, it was dusty and way overpriced for what was received. The hotel isn’t finished being built and room prices should reflect that. Occupancy is so low (I was the only customer at rooftop restaurant for both breakfast and at sunset, DURING SPRING BREAK 😬) that Waterford should use the ocean view rooms only! The road view will chase customers away for good! Would not recommend or stay again.
- Mender (10/5): Beautiful and will take off but prices a little high for now - Gorgeous complex great food Restaurant pricing a little high
- Jennifer (5/5): Passable -
- Michelle (7/5): Comfortable for a quick stay - Room was comfortable and the rooftop restaurant/pool view was beautiful. Excellent cleaning staff. Rooftop restaurant played nonstop old country music…really loud. The playlist would be fine for a trip to Nashville but was really strange and distracting given the location. Sections of The property seem unfinished and there were a few areas that appeared to need maintenance. This property could be fantastic with a little more TLC and staff training.
- Shane (8/5): Very good -
- Sara (6/5): Pleasant - Location was good Could not sleep well because the room never could get dark because of the glass room doors that always had the hotel hall light coming in. They need to put a shad on the room door because it makes it like there is a light on all night in the room making it very difficult to sleep.
- Jazmine (6/5): Good place. A little too expensive in my opinion for what is presented. Not on the beach! My balcony faced an abandoned - The staff was amazing they went above and beyond! Were super nice. Decorated a beautiful room for my hubby birthday and also answered every question swiftly and precisely. They booked my golf cart, overall really nice people here. The pool was horrible lol actually laughable. The “pool” is about 2 feet away from people eating breakfast, lunch and dinner! The pool is in the hotels only restaurant. Very weird place for a pool! It’s deceiving from the online pictures so if you’re looking for a pool this isn’t it! Also, the neighborhood is sketchy. Hotel lobby is pitch black at night everyone leaves, but they do have security roaming the premises which is comforting. But if you’re out late and u lose a key or something there’s no one on-site to assist until the morning and that worried me.
- Bill (9/5): The main reason for staying on island was access to airport to take flight over blue hole. - Safe new hotel. Staff were very helpful. Location of hotel was too far from center. Area around hotel is not nice.
- Elizabeth (7/5): Good -
- Stephen (7/5): Good - The room was extremely clean and tidy. The staff were excellent and helpful. The room was small and had no balcony. The road noise could be too much at times.
- Edward (7/5): Stay in San Pedro - The room was very clean and the location was very close to the main part of San Pedro. Beautiful rooftop bar. The website and booking site showed a large fitness center which was not finished and not available. It also showed a downstairs more formal restaurant which was not finished or ready. A lot of the property was still under construction. I thought the price of almost $400 a night was excessive given the lack of completion of the hotel and facilities.
- Dawn (7/5): Good - It was newer and had some very nice finishes. The beds were really comfortable. The bathroom was very nice and big. The room was aesthetically pleasing and clean. The staff was nice and some individuals were really helpful and kind. One staff at the front desk was quite nice but not very helpful. She seemed out of her element or undertrained when called upon to offer suggestions. Was disappointed by the pool area. Many dead or dying potted plants, the fabric on the outdoor furniture was stained /soiled, and only a few of the jets in the pool worked. Although a new hotel there were already signs of disrepair and neglect. It wasn’t as pristine and well maintained as I would expect for the cost.
- Christopher (10/5): Exceptional -
- Sheila (7/5): New hotel with great rooftop pool. - Great location and beautiful rooftop pool area. Comfortable beds. The road has become quite noisy even though the hotel did a good job trying to insulate.
- Micah (9/5): Superb -
- Emma (8/5): Very good -
- David (10/5): Exceptional -
- Eva (10/5): Best place in San Pedro - It was in the perfect location, in the middle of San Pedro so it was easy to get everywhere. The staff was super nice and accommodating. The pool bar hours could be extended a bit but otherwise it was amazing. The pool hours.
- Murray (9/5): Superb -
- Alice (6/5): Pleasant -
- Renee (8/5): Had a wonderful time at Watermark! Great staff and lovely rooms. Will be back! - Thought the room was quite nice. Service was good. Food was great! Paul was a little disappointing. The amount of steps in the water make it difficult really swim. It was very odd to return in the evening and have nobody on the front desk. I understand low seasoning that you were new, but it made mine feel a little concerned about safety.
- Wanda (10/5): Exceptional - Room was nice size very clean staff friendly. A store was right next to property.
- Jana (10/5): Exceptional -
- Jana (9/5): Superb -
- Anonymous (10/5): Exceptional -
- Taniya (10/5): Belize Was A Blast! - The Entire Staff was Awesome!!! I felt welcomed and safe as a solo traveler .these things are very important to me when traveling! There wasn't anything I didn't like.
- Catherine (7/5): The Staff was amazing, attentive, kind and welcoming. - Great location near Bar 303 and Elite Adventures. Easy access to the main town, restaurants and shops. The room was lovely and the AC was great. The Staff was amazing, attentive, kind and welcoming. This is a new property and needs a few improvements. Management was responsive to my suggestions, but did not offer me any compensation. A few insights on how to make the property a bit more comfortable for your guests. - Bed needs a top sheet - No where to put luggage, my suitcase was on the ground - The hook above the toilet should be on the wall outside of the shower and should have 2 not just one as the room is double occupancy. - No rug next to bed to brush the sand and dirt off your feet before getting into bed. I used a towel. - The bed frame is way too big, bulky and hard. It is hard to get in and out of bed without injury, bruising. - Shower gel is better than soap, The toiletries are lovely overall and the bath towels and sheets are top quality. - It would be nice to have hooks in the shower to hang your swimsuits. - No hangers or anywhere to hang up any items. - The pool area needs lounge chairs with cushions. - upgrades at check in would be a nice touch as occupancy was very low.
- Aieda (8/5): Awesome - Comfy bed, nice staff, great location Construction in my balcony view out back was kinda distracting.
- James (10/5): It was a great day end our stay in San Pedro and will be back again to stay!! - The property was close to town, bright and clean. The pool/hot tub had amazing views of ocean, lagoon and town. Staff were friendly and made you feel welcome. The only minor issue was the whistling sound under entrance door with air conditioner on, but easily solved with a towel.
- גליה (9/5): Superb - The hotel was opened a day before our arrival. The staff was very friendly and helpful, and the room is beautiful. There are nice pool and snack bar with spectacular views on the top floor. The beach next to the hotel isn't suitable for swimming. Probably because they just opened, the safes and the TV in our rooms weren't functioning properly.
- Aakilah (9/5): All-in-all I would absolutely recommend The Watermark to anyone traveling to San Pedro, Belize. - The staff here was so friendly. They took really good care of us and made sure we had everything we needed. Room service was always on point with keeping the room cleaned and the restaurant on the 6th floor had amazing food and service as well. The only reason I gave it a 9 is because me and my roommate had to continuously go to the front desk everyday to get our keys reactivated because they didn't activate our cards for the length of our stay.
- גליה (9/5): Superb - The hotel was opened a day before our arrival. the room had a beautiful ocean view, and a small comfortable terrace. The hotel arranged transportation from the ferry and back that was free of charge. There's a pool on the sixth floor and a bar restaurant with good snacks. There were some beginning bumps like the safe that wasn't working. The Jacuzzi on the sixth floor next to the pool was cold.
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