Breathtaking views - Spacious 2BR Ensuite in Heart of CBD

Location: 370 Queen Street, Melbourne, au

Star Rating: 7.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Terrace
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Board games/puzzles
• Allergy-free room
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Japanese garden
• Covered parking
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment with City View

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a coffee machine, a seating area as well as city views. The unit offers 3 beds and 1 futon.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Sobina (6/5): - The view was amazing!! It was in the CBD so it was easy for transport. We had to wait 2 hours after our check in for the room to be cleaned from previous tenats. The shop to collect the store was a little confusing to find. One of the bathroom was leaking water from the toilet, and the water came from the shower door while showering. Definitely would've had a better experience if it was a bit more tidy.
• Melinda (4/5): Good location. Just needs some maintenance, good clean & better key installation - Good views & good location Not very clean. Not very good key pick up instructions. Fold out sofa was not suitable to sleep on all night. Very well used place with toilet roll holder off the wall. Also asking for a $500. Bond & not getting refunded for 14days or pay $37.45 with no refund on that amount.
• Christina (7/5): Recent Melbourne stay. - Views were really great from lounge and bedroom windows. Walls had scuff marks on them, the toilet in the ensuite was dirty (black like mould) under the rim, no hand towel supplied for the main bathroom, couch in the lounge room area probably needs to be replaced in the near future, should also be instructions for air conditioner use. My security deposit of AU$500 hasn't been returned to my account. It is now the 5th of March and your transaction went through on the 2nd of February.
• David (2/5): Poor hygiene and would not recommend - Location Water Cistern leaking continuously in the main bathroom. Bed sheets had human hairs on them Dirty walls Bad quality sleeping pillows Dirty bathrooms
• LAMPROPOULOU (10/5): -
• MARIJANA (7/5): -
• Mandy (7/5): Great location, accommodation clean and comfortable - Host were quick to try resolve aircon issue. More comfortable couch with an ottoman would have been great.
• Hamish (5/5): - Close to every we needed Check in was like the amazing race only one key not good enough for family couldnt use pool was surposed to have parking
• Nyaluak W (2/5): -
• Nathan (6/5): -
• Martin (10/5): -
• Dương Thu (8/5): -
• Sapna (8/5): Enjoying stay and worth - Location Parking space
• Iris (10/5): It was pleasant and quiet. Everything was in walking distances and it was a nice place to come back to after a long day. - Its location and views No onsite parking, but that easily resolved with many public parking spaces nearby.
• Yap (6/5): -
• Zhen (1/5): - The property was very dirty. The beds have bed bugs. My daughter was in hospital the whole weekend. I wanted to make it low key in the beginning because the staffs were very helpful before we checked in. Unfortunately when I gave them the feedback, I got no responses. After waiting for 1 and half days, I asked them have they checked the room or talked to the cleaner. They responded me and I quote: “Yes, we have talked to the cleaner. Thank you.” Sounds like bed bugs and dirty apartment is not a big deal to them.
• Tania (9/5): Absolutely amazing. Will definitely be back to stay again. - Perfect location. Close to Market, Museum , Mall, Supermarket, Tram (free city circle tram). View was spectacular. Beds & pillows were comfortable. Showers were amazing. Washing machine & dryer available. Finding the wee shop to retrieve key was a mission & bit stressful. Couch/futon was very uncomfortable.
• laura (5/5): -
• Cameron (9/5): Casual Luxury stay in the heart of Melbourne! - Location was great - 5 min walk from Victoria market great for Wednesday night market - and easy to access public transport. All facilities were clean. Apartment building is also directly next to a woolies! Great for any last minute essentials! Only wish was that we had a few more rolls of toilet paper on arrival. Otherwise was very happy with the facilities.
• WhyKayDee (4/5): Check-in details withheld until credit card details and personal identification provided - Good view from the 53rd floor. Cot and high chair provided. Close to Queen Victoria Markets, and directly above a Woolworths Metro. Clean and furnished, with adequate kitchen utensils. Fairly quiet. Air conditioning in main living area and main bedroom (second bedroom does not appear to have air conditioning). Lack of transparency from the host, who requested additional identification and credit card details (for a deposit) from me before providing the check-in instructions. The host messaged me with a link to an external form to provide my drivers licence or passport details, as well as credit card information so they could take either a ~$35 non-refundable deposit or a $500 refundable deposit. The host said I would receive the check-in instructions after providing these details. This was not mentioned anywhere on the property listing at all, or in the property policies. I felt uncomfortable providing this sensitive information via an external site, and have heard of many booking.com scams which operate just like this. Booking.com recommends we do not click on any links or provide any information outside of the booking.com website. I told the host I was uncomfortable providing this information, and requested the check-in details. The host denied my request and insisted I provide these details before they would provide the check-in information. This happened within 24 hours of my check-in time. I was travelling with my baby, and I felt so stressed and insecure because the host was not providing me with the details to provide shelter for my family. I felt like the payment I had already made for the property was being held hostage, because the free cancellation period had already passed. I called the booking.com help line, who were able to speak to the hosts on my behalf and ensure I received the check-in instructions without providing additional personal or financial information. If not for this stressful interaction with the host, I would have given the property an 8/10. The host needs to be more transparent in their property listing.
• Yee Voon (7/5): -
• Hon (8/5): Very good -
• Kate (9/5): Great location and view couldn't be better - The view was spectacular .Location was great So hard to find the locked box for the key.
• Robert (10/5): Exceptional -
• Michelle (9/5): It was a nice place overall very happy - My daughter and I absolutely loved the view from our ensuite not to mention how it had everything you could possibly need The only thing I could say was that the room without ensuite in it didn’t have air conditioning in it
• Nitin (7/5): Good -
• Blakeway (10/5): This is the place to book! - The hosts went above and beyond to ensure that my stay was exceptional. Speaking to me in person and over message to provide updates. Excellent communication from the host at all points in time, with clear instructions on how to pickup/return the keys and other details. The kitchen is well stocked with basic equipment, and the rooms/bathrooms were clean and well decorated. Most of all, the view was certainly breathtaking, and the location was conveniently central to all of my activities. I will absolutely stay here again.
• Samuel (9/5): Superb -
• Ly (8/5): Good stay - The property was centrally located. The price was reasonable. Nice view. The check-in instruction could have been more specific. The booking was for 6 people but only 3 towels were provided. The fold-out bed was not clean, and no bedsheet was provided. 2 sets of keys would have been nice if it is catered for more guests.
• Pooja (10/5): Excellent - Extremely convenient to almost all the places . Spacious with all the amenities. Highly recommended 😊
• Rajapakse (9/5): Superb -
• David (8/5): Very good -
• Michael (8/5): Very good - Great view The pool isn't accessible to short term guests
• Nicole (7/5): Great location, great price and great stay - Full apartment. Directions for key collection and hotel location was not very clear.
• Paul (6/5): Good apartment, difficult to access. - The location, view and apartment were very good. Enjoyed a breakfast at the Vic market. Unfortunately the directions were incorrect and the overall procedure to gain access was awful, causing us to walk up and down the street with suitcases. It was nearly an hour before we got into the apartment.
• Damian (9/5): Superb -
• Stevens (10/5): Exceptional -
• Cassie (10/5): Beautiful views, amazing location, family friendly - Great location. Beautiful views, clean and family friendly apartment. Our new favourite accommodation for our Melbourne trips. Security key/fob required, so very secure building. 10/10 recommend for families, or someone wanting a good location close to everything in the cbd! The Queen Vic markets are a 2 min walking.
• Julie (10/5): We were very happy with the unit the facilities the location and the views - Very secure as you need a fob to get into the foyer and lift

Photos