Apartment Hotel 11 Kuromon

Location: 556-0006 大阪市浪速区日本橋東１丁目2-16, Osaka, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Screens / Barriers between staff and guests for safety
• Security alarm
• Television in common areas
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• Quadruple Room

  Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned quadruple room is consisted of of a dining area, a TV with cable channels a washing machine and a balcony. The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Private entrance
  • Dining area
  • Electric kettle
  • Stovetop
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Mario (9/5): - La ubicación y el espacio de las habitaciones
• Lisa (8/5): - L'emplacement est très bien, proche des rues animées mais très calme. L'appartement est spacieux pour deux personnes. Le personnel est très disponible par chat et arrangeant. Nous recommandons pour un séjour à Osaka.
• Ben (10/5): One of the best hotels to explore Dontonbori! - Room was clean! Check in was easy and everything was very well thought out. Would definitely stay here again. Great location as well!
• Karim (10/5): - Emplacement idéal, proche de tout (transports, restaurants et attractions), parfait pour profiter pleinement d’Osaka. Personnel très réactif et facilement joignable par téléphone en cas de besoin, ce qui est très rassurant. Très appréciable : possibilité d’un check-out anticipé pour nous permettre de nous reposer, un vrai geste de service !
• Valentina (9/5): - Great location, super close to kuromon market and namba (12min walk) yet super quiet. We slept great. Pillows were no te best but ok
• Snlnz (10/5): -
• Yashoda (10/5): Cozy and everything you need - Everything, the best stay you could wish for in Osaka -
• Barredo (10/5): - Nice and clean
• Brendan (8/5): -
• Bo (10/5): -
• 哲琦 (10/5): - 乾濕分離 員工回應無法解決安全疑慮
• Natalia (8/5): В целом, неплохо за свои деньги - Довольно просторно, есть балкон и стиральная машина Очень грязный ковёр, было противно находиться в апартаментах. Маленький электрический чайник, нет питьевой воды в бутылочках.
• Raymond (10/5): - Location and clean room. The CS responded to my questions very fast.
• Emily (9/5): Great location, big clean room. - Good location to Dotonburi area, 8 min walk from Namba station. Lots of food around. Nothing not to like
• soon hee (8/5): -
• AngryAmine (10/5): - La propreté, le calme et la position !
• Fayze (7/5): -
• Robert (5/5): Prima locatie maar te kleine kamer - Locatie is erg goed en alles is schoon. Kamer is veel te klein voor 4 personen (gezin). We zijn om die reden een dag eerder weggegaan.
• nurul (10/5): - It’s close to everything and decent size room for Japan
• Jamie (7/5): -
• kikitravel (10/5): - la ubicación, las instalaciones, lo fácil del check in y el check out. todo. no tengo crítica alguna, salvo algun colgador de ropa para que se seque. pero eso...mínimo detalle
• Davoise (7/5): Appartement fonctionnel, emplacement idéal. - Chambre simple mais fonctionnel, arrivée facile. Emplacement idéal, proche de quartiers animés mais l'immeuble et la rue sont calmes. Communication excellente, et surtout équipe très accomodante. Nous avons pris la navette pour l'aéroport avec leur service, écomique et efficace. Nous avons eu un petit soucis avec le verrou de la porte d'entrée mais cela s'est réglé rapidement.
• Alexandre (10/5): Bon emplacement et grande chambre ! - Très bon emplacement, à proximité des quartiers Donto Borri, Shin-Sekai et Namba ! Chambre spacieuse, comprenant 2 taques de cuisson au gaz, un four à micro-onde, un frigo / congélateur, une douche et une baignoire, une machine à laver et une « pièce chauffante » dans la salle de bain pour sécher le linge. Il y a également une climatisation intégrée et silencieuse. Très bonne expérience ! Pas de personnel sur place, et via le chat ils ne sont pas très courtois lorsqu’on pose une question … :-) On copie colle les textes reçus automatiquement, même si on avait déjà lu tout cela.
• ARSLAN (10/5): Temiz, güzel - Temiz, merkeze ve ulaşım yerlere yakın, güvenli
• Charishma (6/5): Clean - It was clean and had a washing machine in the room (no dryer). There was no one on site, not able to transfer luggage. A bit of a walk to namba station. The photos make the room appear larger than it is.
• Andy (7/5): If you can book a room at 13.000 Yen/night, a good value for money apartment to explore Osaka from. - - Good location, on 5-10 min walking from Namba - Clean - Good bed - With a cost of less then 50€/room, it was a very good price for this accommodation. - A lot of noise from the other apartments. To my opinion, the insulation of the rooms is insufficient + at the moment we were staying there, several people were not respecting the request to not party/make noise at night. - Bathroom extremely small. No space to put your stuff around the sink - The luggage storage area offers no possibility to secure your luggage (no lockers, no locker belt/chain, ...) - The landing to the apartments is open and for me just crazy dangerous. It quite easy for a taller person to fall over the balustrade when losing balance or when you would get a push. If your at that moment at the 12th floor ... Note: we booked a 4 person room for 2 persons and honestly, 2 persons is really the maximum occupation for this room!
• Wan (8/5): -
• Lilias (10/5): Great stay - Spacious, clean, good location, good amenities. N/A
• chewei (9/5): 怕吵的人可以選這裡 安靜舒適 距離電器街日本橋不遠走一下就可以了 門口就有全家 - 位置真的很方便 出大門口就有全家 附近就有超市 浴室浴缸真的太小了 超級小！ 希望你們有機會可以改善這個問題
• Lindsay (5/5): - When searching apartments, this one came with high ratings. I would agree that the location of the apartment is great as its close to several metro stations and walking distance to Dotonbori and Kuramon market. Laundry in suite (soap provided) with drying function in shower and line on balcony. Small amount of kitchen essentials (fridge and freezer). Room was spacious. However, with all the positive options that come with this apartment, it needs to be noted that the carpet was disgusting. It was stained with food and dirt and the amount of hair we saw showed that it had not been cleaned/vacuumed properly before check in. I reached out to the managers and they said they would provide a sticky roller for us to use. The roller was provided with a giant hairball attached to it. They stated the stains were wear and tear, but they were actual food droppings and stains. They were very receptive and did want to rectify the situation by sending someone to steam clean the carpet the next day and it was a bit better. It is a good place, but the cleaning needs to be stepped up (dust the microwave area) and maybe replace the carpet.
• Marco (10/5): -
• Rebekah (4/5): - The fact that there are “40” other buildings all named the same, is a bit deceiving.. Whilst it shows a “non smoking” building, our hotel room absolutely reeked of smoke. I will give it to the staff they attempted to resolve this with an air freshener, but unfortunately didn’t make our stay any more comfortable. The front door seal wasn’t installed properly and all night long all we ever heard was a ringing whistling sound. Not to mention a noisy fridge that we had to unplug to sleep through the night. Overall, for the relatively high price paid we aren’t happy with our stay. Our previous hotel during our trip were far more reasonably priced and much more to offer.
• David (9/5): 8/10, needs minor improvement to make the room more practical - Location was ok, a good 15 min walk to any station. The best of this place is washer and super strong bathroom dryer fan, a mid-weight hoodies is dried overnight. Kitchen is a plus, but needs tongs and knife to do any type of cooking, Daiso is nearby so that's not a problem. I know knife might be weird to provide in Japan but having a tongs should be fine. AC/Heat is strong. The pots handle is not stable. Needs a hand towel rack by the mirror. Tub's water heater/warmer doesn't seem to work, hot water is great for the shower, it's the water temperature for the bath that doesn't seem to be working
• Meghan (6/5): Underwhelming - spend more to save yourself - Customer service was helpful. Unclean carpets and a smell in our original room. Customer service were quick to respond and moved us. Also, location not great. 15 minutes from the closest station.
• Josephine (10/5): - Seamless checkin and checkout
• Isabelle (9/5): -
• Holly (8/5): Spacious rooms near Dotonbori - Very spacious rooms - larger than most in Japan. Spotlessly clean with handy washing machine and air dryer in the bathroom which worked a treat for drying clothes + space on the balcony. 15 min walk to Dotonburi and about the same distance to Namba station. There was a large stain on the carpet in our room and a chip on the bathroom sink. Once I highlighted these to the staff via chat they promptly offered us a different room and a late check out which was appreciated.
• Soulmat bedsheet (8/5): -
• edu (8/5): - Bien
• Alisha (9/5): - Good location. Easy to follow instructions for access and facilities. Good size room. Excellent price. Clothes drying function in bathroom worked very well. Wash clothes at night and by morning all dry. Perfection. Makes it doable to pack very light. Walkable to many Osaka attractions/areas for eating and shopping. nothing
• Jessica (8/5): Nice place to stay and staff replied to messages. - Clean, spacious and good amenities. Very convenient for kuromon market. The pillow was really hard.
• Maree (9/5): - It was conveniently located near Namba station, the room was cosy and included a washing machine and dryer room/shower which was a life saver considering all the rain we had. The hairdryer didn't work and it wasn't immediately obvious who to contact to get a different one so we didn't try.
• Roland (10/5): Super Apartment, perfekte Lage, alles schnell erreichbar. 2 Familien Märkte gegenüber. Nur zum weiterempfehlen. -
• Masakatsu (10/5): -
• Fulvio (9/5): -
• Matthew (7/5): -
• Stephen George (10/5): Convenient - Proximity to the train station and other places of interests Room is small
• aina (10/5): -
• Raúl (7/5): Muy buena ubicación y relación calidad/precio. - Su ubicación y la posibilidad de reservar una habitación con muy poca antelación siendo todos los trámites muy rápidos y sencillos. La habitación, aunque muy limpia, tenía mal olor que provenía de los sumideros.
• EUNCHAE (9/5): -
• 昱君 (8/5): -
• ana (9/5): - La ubicación, la limpieza, la modernidad y el tamaño de la habitación. Una de las dos camas de la habitación era muy incómoda. Los muelles del colchón se clavan en la espalda.
• Phua (10/5): Amazing stay at Osaka - The location of the hotel is nice, there are many convenience stores nearby. The room is clean and spacious.
• Jonathan (10/5): - Tout était parfait 🙏
• leonardo (10/5): -
• JOAN (7/5): -
• Aidan (10/5): Enjoyable good sport to explore Osaka - Nice room with plenty of space, and good location not far from local stations Had no issues with the property
• Adéniyi (7/5): Correct ! - Proximité de la gare Osaka namba Pas d accueil ni de personnel
• Lara (2/5): - Check- In selbst durchführen, Gepäck unbeaufsichtigt im Hotel gelassen (man kommt zwar nur mit einer PIN rein, trotzdem war es nicht gesichert), kein Personal persönlich anwesend gewesen. Zimmer sind sehr eng, genau so wie das Bad. Die Teppiche und Wände waren voller riesiger Flecken.
• Fernando (9/5): Fantástico para ir de vacaciones. Espacioso para los estándares japoneses. - La habitación en general era espaciosa y cómoda. Las instalaciones correctas. La cocina pequeña pero funcional. Lo mismo que la lavadora. El aseo baño y ducha muy bien todos. Eché de menos una mesa o escritorio donde poder trabajar con un portátil cómodamente. Por lo demás todo excelente. Un poco de confusión con otros apartamentos de Kuromon ubicados en las cercanías a nuestra llegada, pero se resolvió fácilmente. ¡Revisad a qué número de edificio pertenece vuestra reserva!
• Ho kyung (9/5): 다음에 여행오면 또 오고 싶네요~ - 가격도 괜찮고 전체적으로 모든게 지내기 좋았어요~ 없어요~
• FRANCIS (7/5): -
• Emily (5/5): - Location was good. The room we stayed in was run down, the floor in the main room and bathroom had multiple stains everywhere. There were also times when our bathroom smelled heavily of sewerage which was not great at all. There is no staff at all and the amenities they provide in the lobby were never stocked.
• Pauline (10/5): - Appartement très bien situé. À moins de 10 min de Namba, du marché de Kuromon. La rue est très calme. L'arrivée en totale autonomie sest bien passée. Une explication pour ouvrir la porte serait la bienvenue : car 2 serrures qui ne s'ouvrent pas dans le même sens, c'est un peu perturbant 😂😉
• Brenda (10/5): - I loved how fast the host responded and the room size was amazing. Super clean and next to everything. I would 100 percent do it again. I liked everything about it
• Ermelito (9/5): we had a pleasant stay and would gladly book with them again. - The place was clean and well-maintained overall. The only concern was the quilt inserts, which appeared yellowed and felt slightly powdery. There was no unpleasant smell, but it would be better to replace them with new ones or have them thoroughly washed. Aside from that, we had a pleasant stay and would gladly book with them again. the quilt inserts, which appeared yellowed and felt slightly powdery.
• André (10/5): -
• Ting Yong (10/5): -
• CHIA YING (10/5): 有問題回覆速度超快速 我們住的非常舒服，房間有洗衣機，廚房，重點浴室有乾衣功能。根本是長住旅客必住。 - 有問題回覆速度超快速 我們住的非常舒服，房間有洗衣機，廚房，重點浴室有乾衣功能。根本是長住旅客必住。
• 曉琪 (10/5): -
• LICHUN (9/5): -
• cheu yeah (9/5): Excellent -
• 한 (9/5): - 간단한 요리를 할 수있고 이동이 편했음
• Nuša (10/5): -
• Suzana (8/5): It’s good value for money, clean with 2 double beds and in room washing machine, close to Kuromon Market, Mamba and Nipp - Modern and clean apartment with 2 double beds, in room washing machine and drying facility. It’s good to have a separate bathroom and toilet too. Small kitchen with sizeable fridge is great. It’s a little bit hard to find/confusing (with few similar Apartments Hotel Kuromon 11 ie. 5, 2 etc) especially when we’re arrived at night. I wish we have vacuum cleaner in the room, as this apartment is not cleaned during our stay. Extra towels will be needed as we stayed for 5 nights.
• Yakup Bilge (8/5): -
• Jen (6/5): Budget friendly and good location - It was good value and an easy 15 min walk to the Dotonbori and Orange Street areas. The room was basic but comfortable with aircon, comfortable beds , kitchenette and a seperate toilet. There was also a balcony and a great view of the city if you’re on the top levels. It’s completely self check in so a bit clinical not being able to interact with any staff directly if needed. They were still helpful though when we wanted to check in a bit earlier and book an extra night. I’m guessing the self check in model keeps room costs lower, so you get what you pay for.
• Georgia (9/5): - Great size room and good amenities. Location great fo exploring too. Had no dyer but there were ones on the same street that you can use with coins.
• Le Hieu (10/5): - We had a wonderful stay at this apartment
• 생갈치 1호의 (10/5): 만족스러운 숙소였습니다. 좋았어요. 다음에 또 올 의향이 있습니다. - 깨끗하고 신식 시설인 것 같아서 좋았어요. 여행 5일 내내 묵었는데 친절하고 무인인거 치고 설명도 꼼꼼히 잘 해주는듯. 도톤보리 근처 다니기에도 좋고 아늑하니 좋았네요. 수건은 알아서 가져가면 되고 겨울에는 가습기 가져가는게 좋을 것 같아요. 전선 꼽을곳 많음. 엘리베이터 6명까지 꽉끼어 들어가요. 생각보다넓음. 다음에 또 올 의향 있습니다. 겨울엔 좀 건조해요. 1층까지 내려가서 매일 수건 가져와야하는게 그나마 단점. 민족스러워서 딱히 큰 문제점은 없었습니다.
• Hervé (9/5): -
• Simon (8/5): - Very comfortable apartment There are 2 properties with the same address 100m apart - managed to mix up which one we were staying in so spent 30 mins trying to gain entry before realising our mistake- not good after a 17 hour flight ☹️☹️
• Ke (9/5): 干净，可以煮东西，洗衣服，位置非常好 -
• Salomé (8/5): -
• Sewan (8/5): -
• Amelia (10/5): -
• Esther (10/5): -
• JIA SHENG (10/5): -
• Maximilian (4/5): - Die Lage ist in guter nähe zur Namba Station. Es gibt aber keine öffentlichen Verkehrsmittel ohne 10 - 15 Minuten Fussweg. Das Zimmer hat gemüffelt. Der Teppich war dreckig. Die Klimaanlage war sehr laut, direkt über dem Bett und hat geblubbert. Auch im Badezimmer lag ein muffiger Geruch.
• Anna Li (7/5): Adequate but comfortable - The beds were extremely comfortable and spacious. The amenities provided were adequate. The laundry machine and drying room were incredibly useful. Our carpet was incredibly DIRTY. Stains absolutely everywhere making us question the room’s cleanliness. Also, the patio door to our room was wide open when we arrived and checked into the room, making us question the safety of the overall building.
• Sheryl (10/5): - Great location and well appointed apartment. All was good
• 김 (10/5): - 4인가족이 여행와서 편안하게 잘쉬다 갑니다
• Solo (10/5): -
• malone1990 (9/5): Great family base in Osaka - Well set up for a small family to base their stay in Osaka. Not enough hanging space or placed to keep cases.
• Dongsun (9/5): -
• Georgia (7/5): - I wish there was a bathroom in the foyer.
• Yogesh (8/5): -
• Orkun Ovgun (7/5): -
• Mohammed Azrin (7/5): -
• Carl Emil (8/5): -

Photos