WOW Apartment on Collins 2

Location: 568 Collins Street , Melbourne, au

Star Rating: 7.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Television in common areas
• Free wired internet
• Access to nearby indoor pool
• Fitness facilities (surcharge)
• Internet access
• Swimming nearby

Rooms Available

• Two-Bedroom Apartment

  This apartment provides a sauna. The air-conditioned apartment features 2 bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and an oven. The apartment has carpeted floors, a seating area with a flat-screen TV, a washing machine, a dining area as well as pool views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-Bedroom Apartment with City View

  This apartment features a sauna. This apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and an oven. The air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area, a dining area as well as pool views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Heated pool
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access

Guest Reviews

• Jian Albert (9/5): -
• Janet (8/5): Good price for our stay - Great location, loved the swimming pool Bed in spare room was very uncomfortable & had trouble removing key from front door lock every time
• Phil (8/5): -
• shae (10/5): -
• Seanne (7/5): We were happy with the location and the views but felt a bit more money needs to spent on beds, bed linen and towels for - The location and views were spectacular. The layout was fine and two bathrooms were handy. The unit was well equipped with essentials such as kitchen equipment (tea and coffee) and bathroom lotions, shampoo/conditioners and cleaning stuff. The beds were only double beds and very hard and uncomfortable. The lounge was only a two seater so hard for everyone to sit in lounge room comfortably when it is a two bedroom and if you have 3/4 people. There wasn’t any towels, so we had to get in contact with the person managing the apartment. The towels arrived very promptly but were threadbare and very worn. Also small in size and we were only given one towel each for 3 nights. The bed linen was not crisp white sheets that you expect from an apartment of this price ($290 per night) and again they didn’t feel fresh. There wasn’t any top sheet which we struggled with as we don’t like sleeping with just a doona.
• Rachel (8/5): Good value, comfortable and a great location. - The property is in a great location across the road to trams and a few minutes walk to the train station. The apartment is cosy, clean with comfortable bed and modern bathroom and appliances. Stunning city views. The property is on the 60th floor. Due to this when windy it is very loud at night and the lift was usually a bit of a wait.
• carolina (1/5): Mala experiencia - Ubicación Entraba el agua por las ventanas cerradas , por las juntas. Sonaba el viento por ser tan alto y era imposible dormir. Nadie respondió por eso
• Martin (10/5): Great location, easy check-in, very responsive communications, well equipped apartment - The 60th floor, 2 bedroom, 2 bathroom apartment was perfect for three adults on a short trip to Melbourne to attend some comedy festival events. The beds were comfortable, the kitchen well equiped (apart from the lack of plain knives) and the walk-in shower was perfect for my wife who has difficulty with mobility and could not have coped with the shower-over-bath that other properties offered. Wifi Internet was excellent with a Speedtest result of 100/33. The views are truly spectacular from that height although the building did sway slightly during strong winds on one night. The movement was not enough to feel but the blinds swayed slightly and the building creaked slightly like it was breathing. The check in could not have been more straightforward with key and access tag picked up from the EzyMart downstairs. There is a tram stop right outside the door on Collins Street and another a short walk away in Spencer street. Both stops are in the free tram zone. It's a short walk to Southern Cross station. The management team were very responsive and helpful. We thoroughly enjoyed our stay and will definitely consider this property again the next time we some to Melbourne Some of the initial interactions with the management team raised red flags that this might be a scam listing. It wasn't - the unit exists and is as described. I was surprised to be asked to supply a link to my Facebook page as well as a scan of my 'government ID' I.e drivers licence. I do understand that the property needs to protect itself against fraudulent bookings and renters who might abuse the property but this is the first time I've been asked for details with such potential for identity theft. I would have thought that being Genius status on Booking.com would have indicated a reliable renter. The WhatsApp number used is for an overseas phone (Thailand I think) and they refused to provide any details about themselves to enable me to check their legitimacy citing 'privacy'. Finally, a damage deposit hold of $400 (which was $300 in the booking.com listing) was processed using beds24.com, a provider external to booking.com and could only be made to a credit card. For the unit itself, there were a few minor maintenance issues: 1. The door lock barrel was loose making it impossible to remove the Key without pushing the barrel back in; 2. One of the wooden chairs was cracked. This wasn't a problem for us since there were 3 other chairs; 3. There were no plain knives, only steak knives. Hard to spread butter on toast with a steak knife. A grab rail in the shower would have been helpful for us but I appreciate that most people don't need them. As others have mentioned, the lifts were an issue. During our stay, of the three lifts, the service lift was out of order the whole time and the left hand lift was intermittently not working. At peak times there was a queue for the one operating lift and slow journeys due to stopping at multiple floors. The fire (evacuation) alarm went off twice on the first night at 12:30am and again at 1:00am.
• Debbie (5/5): - Central location in CBD near Southern Cross Station and tram right outside main entrance. Check in process accurate and apartment clean and nicely furnished. Unfortunately on the night we stayed there was a lot of noise in the ceiling area which made it difficult to sleep. Not sure if this was weather related or a technical problem.
• Matthew (8/5): -
• Stuart (7/5): - Location Nothing
• Nurul (8/5): - Location is perfect.
• fiona (6/5): - Location Tiny living area for 2 bedroom apt. Not everyone could sit and watch the tv or chat
• Teresa (10/5): Inviting and cozy apartment that was in a secure apartment building in a great location. - Inviting and cozy apartment. Two bedrooms and two bathrooms. Amazing view of the city and the river. Two sets of keys, secure building in a great location. It would have been great if there was a reception to store our luggage. An EzyMart one block away allowed luggage storage for a small fee.
• vivi (10/5): 完美选择在墨尔本市中心 - 地理位置很赞 就在南十字星火车站边上 走路到河边到Crown也就几分钟； 旁边超市餐厅很多； 房间装修典雅 使用方便 ；有免费停车位很方便；沟通很顺利 完美 浴巾可以多备几条
• Ron (8/5): -
• Ingrid (8/5): Lovely comfortable stay with amazing views - The view and comfortable beds Lack of bath towels, front door was very stiff to open
• JIANLIN (10/5): 住宿优越的地理位置为出行和就餐提供了极大的便利 - 地理位置优越，客服态度好，性价比高 周日空调无法制冷，到周一才恢复
• Sabin (10/5): 4 days. - it was good especially the view from top. super.. Everything good..
• Michael (4/5): below average - 1 knife,tiny beds,no coffee making ingredients,milk,coffee etc
• Kate (7/5): -
• McKay (9/5): -
• Natasha (3/5): I would not recommend at all. It made what should have been a fabulous stay into a nightmare. - The view was outstanding After paying on the site with no cancellations allowed I was messaged by owners saying I also had to pay a $400 deposit. Had I known this I would never have booked as this took all my spending money I had available. Very sneaky way to do it! I was expecting a $100 deposit. The place was quite dusty everywhere. Bathroom door wouldn’t shut so kept opening. There was no sugar and only 3 teaspoons of coffee available. Cleaners obviously don’t clean very well as there was a receipt on the bedroom floor from the previous guest and an empty box of Lego and Lego bits under the bed. Bed linen was very crumpled and I wasn’t convinced it was clean sheets on there. Parking good but small - had to climb out passenger door. Getting in and out of the parking area is next level difficult and instructions sent where not correct at all. Lucky for me a random person saw marrying to get back to my vehicle and read the instructions sent to me and told me they are very wrong. He the let me in so I could then get to the airport on time.
• Damian (10/5): - Close to everything. Well appointed apartment had everything we wanted.
• Guy JR (8/5): -
• Bethany (10/5): Great place to unwind. - Everything was so simple, from check-in to check out. The apartment was so lovely the view was amazing, and the host was very prompt with communication. The value of money was also exceptional. That I couldn’t stay longer.
• Jack (7/5): Good value for money for a 2 bed, 2 bathroom appartment. However, some extra attention to detail to cleaning could go a - The location was excellent, easy access to the CBD and public transit. The outlook was very nice, could see out to the south and west entirely. 2 keys were given on request. Property had good facilities. The place could have used more attention during cleaning, finding used glassware from previous guests and lots of dust in obvious spots was concerning. This is an especially important point as the reason given for lack of early check-in was cleaning. Also a damage deposit was required, this was not advertised in the listing.
• Tim (10/5): -
• Rachel (4/5): -
• Linda (7/5): Nice place to stay in a convenient location with great views of Melbourne. - Beautiful views of Melbourne The beds weren’t very comfortable
• Scott (10/5): WOW - WOW WOW
• Apurv (10/5): - The location is fantastic, with public transport, grocery shops, restaurants all in the vicinity. The view is fabulous. The bed and mattress were good, but not very comfortable to sleep on. The bed sagged quite a bit and caused discomfort in the morning. Other than that, everything else was great.
• lauren (8/5): -
• Ellis (10/5): Very comfortable - Very clean and close proximity to everything Nothing
• Fiona (9/5): Great apartment, in a good location - The apartment was in the best location being around the corner from southern cross station. The keys collection was from the Ezymart which is just next to the entrance, so very easy to find and navigate. The apartment was good value!
• Emily (8/5): - Location great, easy check in/check out process Great space for a weekend away
• David (9/5): fabuleux -
• Ka Pou (10/5): Highly Recommended! 好正呀！ - Excellent Host! Very clear instructions in everything, including how to enter the car park and how to do self check in. The apartment has perfect location in the Collins Street. I could enjoy free tram to almost everywhere in Melbourne CBD. Moreover, I enjoyed so much the view from the room as it is in a very high-storied building. Nothing
• Kirra (9/5): -
• Clare (8/5): -
• Churchyard (7/5): My Stay - The room was lovely and the view was amazing Only having 1 towel each an we stayed 6 nights $5 a towels is fine but $35 service is ridiculous I wasnt allowed in room early as I was told a few days prior I could. Earliest I could get in was 2pm my flight arrived at 8am so wasn't to happy about that. Water pressure wasnt very good at all.
• Susan (8/5): -
• rose (3/5): very disappointed - location not hygiene dirty bedsheets they just dropped the bedsheets the next day without changing the old bed sheets i hate to change all the bedding , not even a common courtesy to change it after they provided un hygiene apartment. very noisy wobbly toilet seat
• Christian (8/5): toller Ausblick - tolles Ferienappartement mit Ausblick auf die Skyline von Melbourne (63. Etage). sehr zentrale Lage mit einer italienischen Markthalle direkt nebenan. alles sauber und das Fenster ließ sich zum Lüften öffnen die Klimaanlage erzeugte nur Kälte
• SARAH TIEMI (9/5): -
• Michelle (7/5): Great location clean and tidy. - Location is excellent, clear instructions for key pickup. Didn’t realise this was in the 41st floor so watch out if you are not a fan of heights. Apartment is very compact but very clean and tidy. There are only 2 lifts that service the property and with 65 floors they can be very slow. Very strong smell in the hallway as soon as you exit the lift but didn’t smell this in the apartment. Pillows are very uncomfortable and definitely need to offer a variety or purchase some better quality. The beds were very soft. Whilst the apartment was great we didn’t come away feeling well rested!!
• Guest (1/5): - Very difficult to deal with, would never stay there
• Sonia (10/5): Girls weekend. - Amazing view. Comfortable beds. Easy access.
• Thomas (7/5): - It was in a good location to train and food
• Janelle (10/5): Exceptional - Everything except the bed in main bedroom The bed in the main bedroom was terrible needs replacing
• Ralph (7/5): Could have been better dust not been wiped for months, black hairs in shower and ensuite sink and floor we requested a - The beds small and uncomfortable
• Daley (7/5): Awesome location, easy access to trams and a pleasant stay - Location was great. Apartment was roomy. Both beds were only doubles and slat based which we had to re assemble in the main bedroom. Beds weren’t very comfortable. Embossed linen quilt cover and pillowcases ugly and dated. No top sheets ..not everyone likes sleeping under a quilt! Limited crockery unmatched and very cheap quality. Would have been nice to be given more than 1 bath towel each.
• Danielle (8/5): Amazing views ans beautifully located - Amazing location and beautiful views from the 63rd floor. The apartment is well equipped and quite comfortable and the host very helpful and communicative. That would have been perfect to have netflix and youtude on TV specially for young families.The lights in the bathrooms were a bit dark and the cupboard in the main bathroom had a funny smell.
• Warwick (7/5): Good - View The parking was very very tight. Poor communication from staff on where the parking door is or the exit door Place is a bit rundown
• Glaessner (8/5): comfortable and convenient. - Location was great as was having a parking spot and access to the gym/pool facilities. Didn't know how to access the wifi.
• Timiroc (10/5): Exceptional - The apartment was wonderfully cleaned and you could tell everything was well maintained. Beds were comfortable and the bathrooms were clean and stocked with necessities which was an added bonus.
• Louise (8/5): Not bad value but don’t expect 5 star - Great location near Southern Cross station and trams. Easy pickup of keys. Beautiful view. Fairly well equipped. A litter older but clean Only had a 2 seater lounge and one arm chair for 4 people so a little uncomfortable. Only 1 wine glass of any description and miss matched crockery but plenty of kitchen stuff. Water pressure in one shower was terrible
• Vanessa (6/5): Luxury cost but disappointingly fitted out, needs an update ASAP - The location was very handy and the views were fantastic For what I paid the beds, linen, towel and crockery in the kitchen were all pretty poor. Beds were dated and uncomfortable, linen old and poor quality, towels small, scratchy old and unmatching plates and crockery was odd and unmatching not in a chic way, there were no butter knives. Toiletries were only 5 random large bottles of body wash,no shampoo or conditioner. For what we paid this accommodation fit out was average at best. Elevators work randomly and are scary, sauna didn’t work for our whole stay.
• Iden (8/5): Nice stay - The view was amazing. I do really enjoyed the property and everything was excellent The property was really good in all aspects. The only reason I gave them 8 out of 10 due to unnecessary stress they made. At time of booking , free car parking was included, however just a few days before my arrival they send a message that states parking is not included where that was the main reason i made the booking for. Need to call booking.com to rectify the matter which was not a nice move from the property. I hope they can be more careful in these matters.
• Daniel (9/5): Superb -
• Dave (8/5): Very enjoyable stay with unforgettable views of Melbourne - The views from the apartment were stunning and the apartment was very nice. The only negative was that only one of the three lifts was in operation so wait times were far too long. But this was something outside of the control of the owners and was a building management issue.
• Marion (4/5): 63rd floor apartment yeh nah - Beds very uncomfortable didn't like not having a top sheet. No written instructions in apartment, no hospitality I.e. tea coffee milk .difficulty in locking and unlocking and opening door. Wood have been nice to know it was on 63rd floor of a building. Prepay and being asked fir$400paid security over the top. Refused to pay $400 .Have travelled extensively in recent years always booking via Booking.com. never had to pay a security bond (hold yes) but only ever $100 to $200. This apartment was not value for money . High points location and spectacular views.
• Michael (8/5): Very good - Location, view Check in process. Didn't get the details until I got there. 2 of the lifts were put of service during the busy periods meaning it took like 5 minutes to get to and from the floor
• Mary-jane (10/5): Overall the facilities in the apartment were very good,the view was magnificent - Beautiful view and great location The lighting was very poor,when we arrived the couch had been cleaned and was very wet. It was too wet to sit on.
• Deung (9/5): Superb -
• Anne (6/5): Good location and views - Good location, well equipped and functional. The bed is not queen sized, more like double and not very comfortable. Pillows are old. Pool was not working. Just small touches would vastly improve the stay. Ie. Fluffy towels, nice sheets and pillows.
• Deborah (8/5): Very good - Great location , clean , good value
• Rachel (9/5): Great location and very comfortable - Location and view Maintenance on the building affected lifts but no effect on flat.
• Marie (8/5): Great location in Melbourne - Great location, loved being on the 63rd floor. Loved the two-bed-two-bath layout. Dirty baby nappy in the bin in bedroom, carpet was wet, plug didn’t work to use kettle or toaster. Very hot in the rooms with only AC in the lounge, so when bedroom doors closed there is no air.
• Nick (4/5): Would not stay here again. - Location was great. Two out of the three lifts were out of service or being used for someone moving out of the building, so it took a long time to get in or out. The pool and spa had a lot of grime. The beds were uncomfortable and there was only one towel provided for 3 days - so this had to be used for the pool as well. No hand towels. Old tired apartment - holes in the blinds. Needs to be maintained.
• Aina (6/5): Pleasant - Location The AC cannot turn off with noise and it cannot cool limited to heat.
• Karen (10/5): Location and amazing views - Location was excellent, the apartment had everything we needed and the car parking was a bonus. The views were amazing. Couldn't access any streaming services on the TV to pass the time on a rainy day.
• Angie (10/5): Exceptional - Fantastic view Could not fault that at all The apartment was very nice It was close to everything within walking distance, but the trams and train station were close by Nothing not to dislike
• Sennia (8/5): Perfect location for exploring Melbourne! - Both rooms had individual bathrooms. It was nice and clean. Kitchen had all items needed. Handy washer/dryer. A queen bed in one room would have improved sleep for one couple. Otherwise it suited the group perfectly.
• Briony (9/5): Superb -
• Kim (6/5): Expensive for what you get. - Clean Not enough towels, no face washers, no Netflix, the building constantly creaks. Very uncomfortable lounge to sit on and only two people can sit. Beds feel like you are going to fall out.
• Sandra (9/5): 63rd floor view of Melbourne - Beautiful, well-appointed room comfy beds lovely bathrooms with large walk-in showers. The view from the 63rd floor is phenomenal with the Aquarium and Crown a short walk away. No face washers or hand towels.
• Richard (10/5): Exceptional -
• Francky (9/5): very satisfied - the view of the city from the 63rd floor gives a special impression kitchen equipment, washer and dryer very helpful during stay.
• Lily (9/5): Hidden gem in Melbourne central - Nice, clean and well-furnished apartment. Well equipped kitchen. Excellent skyscrapper view. Complimentary carpark very well needed. No pillow covers for the extra pillows. Some flexibility in check-in and check-out time would have been appreciated.

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