Umberto34-Luxury Home

Location: Corso Umberto I 34, scala A, 2 piano, int. 27, Naples, it

Star Rating: 8.8 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Grocery deliveries
• Shared kitchen
• Public transport tickets
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Covered parking
• Garage
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Room

  This double room has a big window, an electric kettle and bathrobe.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Books, DVDs, or music for children
  • Sofa bed
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Double or Twin Room

  This air-conditioned twin/double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with an inner courtyard view.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Books, DVDs, or music for children
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Books, DVDs, or music for children
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Romanczuk (6/5): -
• Steve (1/5): Disappointing. Room and bathroom was dirty. Place was filled with smoke. - There was no breakfast offered - only cookies. Breakfast was listed on the Booking.com site. Review: Humberto 34 Luxury Home, Napoli, Italia • Listing on Booking.com: The property is described as a guest house, but the presentation gives the impression of a hotel. In reality, it is a private residence renting three rooms. This was not obvious from the listing. • Arrival experience: On arrival, the building attendant confirmed there was no hotel at the address. No staff were present; the contact person (Maria) arrived about an hour later to provide keys. • Room conditions: o Bathroom appeared to be a converted kitchen sink. It was filthy and didn’t drain. o Shower had extensive mold. o Toilet flush mechanism broken and toilet was soiled and stained. o Towels were rag-like. o Sofa stained. o Bed cover had hair on it and was dirty. • Service issues: Maria was defensive when problems were raised, promised repairs/cleaning but never followed through. • Environment: In spite of the non-smoking policy advertised on Booking.com, strong cigarette smoke smelled in the entry and public areas throughout the stay. Maria claimed she was smoking on the balcony, but the open kitchen door allowed smoke to fill the interior of the house. • Breakfast issue: The listing stated that breakfast was included, but none was provided. • Overall experience: Stayed four days due to prepaid, non-cancellable Booking.com reservation. Conditions were unhygienic, service unfriendly, and environment smoke-filled. • Conclusion: The listing was misleading, amenities were not delivered as promised, and the property was poorly maintained. Avoid if you value cleanliness, smoke-free spaces, promised services, and reliable hospitality. See attached pictures.
• Chris (7/5): Great location and that sums it up - The location is perfect to discover Naples. The standard room is nice and quiet. Elevator to the floor. The communication is bad (had to mention cancelling before he deemed it worthy to answer), in our bathroom there were small flies in the shower (maybe bc of the mould between the tiles) and the cleaning was superficial. Our room was rather loud, but that’s something to be expected when u live at the Umberto I. Had to kill 10 mosquitoes before I could sleep even though we didn’t even have the windows open at any time due to the noise.
• Rita (8/5): -
• Maria (9/5): -
• carmela (8/5): Tranquillità e comfort nel cuore di Napoli - L’arredo l’ampiezza della stanza la tranquillità (la stanza affacciava su un cortile interno) la doccia ampia Mancavano piccoli dettagli come una luce sul comodino per leggere la sera
• Maria Jose (7/5): - Habitación muy amplia y bien decorada. La ubicación es excelente Durante los 7 días que duró nuestra estancia no limpiaron ningún día la habitación y tampoco cambiaron las toallas, llamando Luxury Home, creo que eso debería estar incluido
• Giada (5/5): -
• Gisela (1/5): -
• gökhan (7/5): -
• cristina (8/5): - La ubicación perfecta y la habitación y baño eran muy amplios y decoración con mucho gusto , La limpieza dejo un poco k desear para ese tipo de alojamiento, la alcachofa de la ducha es simplemente cambiar el tubo, y k no hiciesen la habitación ni limpieza me sorprendió.....
• Erica (8/5): Foi tudo perfeito! Acomodação excelente ! Quarto espaçoso e bem confortável! - Atencioso e prestativo
• Elise (1/5): Plus jamais - Le quartier, la localisation en hyper centre de la ville. Le wifi gratuit, la télé connecté. L'ascenseur de l'immeuble La propreté n'était pas là (taches sur l'oreiller). La fausse taxe de "check-out tardif" alors que j'étais arrivée à 21h et que le site disait que la taxe s'appliquée qu'après 23h. En prouvant leur arnaque, ils ont accepté que je ne devais pas payer. Et le pire : J'avais réservé une grande chambre avec balcon car mon compagnon fume, ils nous ont attribué la mauvaise chambre (petite sans balcon) et quand je lui fais remarquer il me dit "effectivement les réservations ont été inversé sur leur logiciel et que c'était trop tard pour changer." Il était 21h, je ne pouvais pas changer, ils n'ont fait aucun geste commercial.
• Edlira (7/5): Great location but not clean - Room Cleaning
• Paola (7/5): soggiorno breve ma piacevole - ottima posizione, camere molto belle e curate ho fatto fatica a contattare l'host il giorno dell'arrivo perchè non rispondeva nessuno al cellulare o ai messaggi. La camera era discretamente pulita, la camera verso strada è un pochino rumorosa, quella singola verso l'interno era migliore anche per la situazione in bagno. La camera king avrebbe bisogno di una manutenzione in bagno, l'acqua dalla doccia usciva più dal fissaggio al muro che dal doccino e quindi c'era poca acqua per lavarsi. Il wc aveva la placca di scarico rotta.
• Heather (8/5): Beautiful clean property - Beautiful decor Very dark stairs during the day
• Kobi (1/5): A disappointing stay in Naples - Nothing Very dissapointing. Low level of maintenance : faulty bed lights. Broken toilets . Leaking shower hose. Supplied with only half a roll of toilet paper. Bed for kids was not prepared . The communication with the place was awful - no response via whatsapp. The lady that accepted us did not speak a single word in english. The place was very difficult to find because we did not get any instructions prior to arrival. There is no free parking as stated in the overview.
• Smith (9/5): - Close to metro and grocery, charming old building with modern conveniences
• Karen (7/5): - Very comfortable bed Good location Needs to improve cleaning of bathroom. Tile grout very mouldy and staining in toilet bowl
• Theodora (3/5): -
• Vladimira (10/5): -
• Pietro (9/5): -
• Camille (6/5): -
• Rolf (9/5): - Ruhig und doch zentral
• Christian (9/5): - Apartamento com o devido conforto (premium) como mostram as imagens. Estacionamento perto do local por uma diária de 30€. Localização ótima. Varanda pequena e com vista para rua. Recomendo Apesar do responsável pela comunicação ser simpático e educado, não houve e possivelmente não há uma recepção como num hotel tradicional. Não é um um defeito propriamente dito, apenas detalhe. No demais, nada a reclamar.
• Ilaria (5/5): Pulizia terribile - La pulizia della stanza era terribile, polvere, capelli, insetti, asciugamani sporchi e lenzuola bucate.
• Debora (10/5): -
• Guest (6/5): - La ubicacion es buena y el alojamiento esta bien restaurado. El personal muy atento y el acceso muy bueno. El baño estaba muy sucio y la ducha muy llena de hongos, fue muy desagradable ducharse ahi. Las toallas estan en muy mal estado.
• Gosia (10/5): -
• Joshua (8/5): Cosy stay in Napoli, comfortable and affordable. Would stay again if ever in the area. - Good value for money with a comfortable room for the night in Napoli. Self check in would be nice if you’re arriving later and unsure of your arrival time however a staff member was on time to greet us at our arranged time.
• Botasg (10/5): Exceptional - perfect location, very clean room , walking distance from the metro station , easy access
• Anna (5/5): Passable -
• Trinidad (7/5): Good -
• Jad (8/5): Very good -
• Gabriela (6/5): Pleasant - Lift not working, and I have injury ln my knee so my staying was a little hard, plus the bedroom have a flush toilet broken. Very clean and organize
• Tamer (6/5): Pleasant - Good location Clean and nice room Friendly support AC didn’t cool properly in the midst of a heat wave. We brought it up but it was not resolved by the time we left 2 days later. Keeping the window open meant letting a lot of noise from the main street below
• Anahi (9/5): Superb - The room was a good size, and the staff was very accommodating, especially with our late check-in. They responded quickly to all our questions. The location was great too
• Maxime (10/5): Exceptional -
• Kivanckinali (10/5): Exceptional - Location is great, the host is kind and he's doing his best.
• Margherita (10/5): Keep choosing this place every time I’m in Naples - Amazing place in a perfect location
• Zein (9/5): Superb -
• Sweta (10/5): Exceptional - Spacious and good location
• Ben (10/5): Exceptional - Location Nothing
• Georgina (8/5): Clean, close location to the airport, friendly staff. - Staff were very friendly, responsive and helpful. N/A
• Zita (9/5): Superb - The location was great and the staff was very friendly and helpful! The drain of the shower was clogged.
• Stefan (9/5): Superb -
• Nevena (6/5): Will not stay there again. - It was clean all the time. Every day there was very polite girl who were asking us for everything we need. First of all the location - yes, it is in the centre of Naples, but it is almost impossible to open the windows, very noisy, very bad smell from outside. Second - we paid for breakfast which were not on point at all - we were welcomed by a boy who told us that we can use breakfast from the bar below on the street, the breakfast will be free, but when we went there, there were only some junk staff like pizza, donuts, croissants and such. If you want to make breakfast on your own, you can, because there was a kitchen in the property, but you should buy it on your own. Third of all - on our first day air conditioner was not working, so was the TV. Thankful to the girl i mentioned, she helped with everything. And last - have in mind that parking is not free, we forgotten to check this before arrival which is our fault. If you are with a car, you should pay 25 euro per day.
• Stephen (8/5): Very good -
• Alexis (9/5): Superb - Beautiful building. The room was clean and spacious. The area was safe and close to great areas to explore and grab a bite to eat. AC isn’t very powerful
• Enver (10/5): Exceptional -
• Paul (10/5): Exceptional - Great room in a central location, close to bars / restaurants, the metro and walking distance to the boats to the islands. 2 places for breakfast just next to the entrance. Great tips from Luigi and a super friendly check in. Can't really fault it
• Leonila (7/5): Good - We ate at the convent Location is great Cleanliness : bathroom floor is NOT VERY CLESN with mildew and obvious need of scrubbing Could have used an extra toilet paper
• Toomas (10/5): Exceptional -
• Dominique (8/5): Very good -
• Colin (8/5): Very good - Giorgio was very responsive and helpful, Francesco was great as a local driver. The apartment was well located, the lift was quirky
• Nicole (10/5): Luxurious stay in the heart of Naples - Amazing location! The room exceeded our expectations. Would absolutely stay here again when returning to Naples. There is a lift which is very helpful for luggage. Luigi was incredibly helpful with check-in and setting us up with a ride from the airport. A short walk to the bus stop and not far from the Port. No complaints!
• Khilola (10/5): Exceptional -
• Eleni (10/5): Exceptional -
• Andre (9/5): We enjoyed our stay, location is excellent and Luigi was very helpful and a excellent host. - Your host Luigi was excellent! Not applicable
• John (9/5): Superb -
• Vilma (9/5): Excellent place to stay for a short sightseeing visit. Booked a room with two beds and just got a double and a sofa cha - Very clean and modern decor. Good tv. Our host Georgio couldn’t have done more for us. No instructions how to use coffee machine and no ice and no beer in mini bar
• Nikolay (6/5): Im sure there are better options for the money in the area - This place is walking distance to major points of interest and local transportation but outside of the hustle and bustle of the city center. If you like mold in the bathroom and diluted hand soap this is a right place for you. Also we've had to wait to be let into the apartment although we've informed about our arrival time.
• Preet (7/5): Ok - Property is located central. Easy to walk around places. Breakfast was in cafe downstairs was good. on the first day our flight landed early we couldn't check in till 1pm. Gentleman who was checking us in ask us to go check out the area near by which was very busy street but didnt tell us there is lot of pick pocketers. they steal stuff from your pockets. My phone and wallet was stolen. which really spoil the stay in naples for us.
• Rod (10/5): Giorgio’s communication made the stay stress free. The apartment had a modern style and thoughtful touches. It was a nic - Excellent communication and hospitality from the host. Central location in the middle of the city. Appreciated the lift to the 2nd floor.
• John (10/5): A hidden gem in Naples - Book now! - A hidden gem in a lovely location. The staff - Luigi in particular could not have been more helpful. Excellent service - Luigi made contact with us before arrival offering assistance and gave us fantastic recommendations for things to do and best restaurants in the area. The room was stunning, modern and very comfortable. We highly recommend Umberto 34 for your stay at Naples - Book Now!!! 😍 Nothing, it was just perfect for us
• Anna (10/5): Beautiful room & even nicer staff - Very friendly staff, beautiful room, room service included and some little gifts as well! Would definitely recommend! The communication with the owners also very good including tips for the city on the first day. Loud neighbours in the morning, but Naples is a loud city so the apartment is not to blame.
• Philip (10/5): A superb accommodation in a wonderful location and exceptional attention to detail by the owner. - This apartment accommodation (3 bedrooms) oozes excellent design detailing and attention to detail by Giorgio. The location was perfect for us- a good walk to all the places we wanted to see. With the accommodation there was nothing to dislike.
• David (8/5): Very good -
• Ovidiu (10/5): Great stay. Nice and clean. If you go 3 couples it would be perfect - Nice and clean. Just in the city center. Great stay A little bit noisy because of the traffic but Naples is traffic :)
• Fadia (9/5): Its the place where its Home away from Home - If you are looking for a modern beautifully designed and comfortable apartment, Umberto34 is the one! Located in the center of Napoli walking distance to many attractions. Nothing
• David (10/5): Pleasant stay. Ate alot of great food - Location , clean. Only 3 rooms in property. Mire if a B&B than a hotel Nil
• Stefano (8/5): Very good -
• Michael (10/5): Exceptional -
• Sandra (9/5): Superb -
• Suzanne (10/5): Recommended hotel for Naples! - Please see my other review as we extended our stay after being there one night. Great location and accommodation.
• Suleman (9/5): Superb -
• Suzanne (10/5): Balcony was great - For all the important stuff, this accomodation ticks the boxes. Location- we walked from Napoli centrale with small suitcases, about 25 mins easy walk. Faces main rd and feels safe. We walked everywhere while there but the metro was close if you need- universita. I preferred being on a main rd and when the balcony doors were closed you don’t notice noise much. It’s situated in an apartment building on 2nd floor, (free) lift works well, secure entry. The rooms surround a central dining/kitchen area. You can go to make a coffee etc when you like. They serve breakfast there but sometimes they send you to the local cafe bar Mexico- we did this option and everything was delicious. I’d recommend going there- great coffee and amazing pastries. We booked the ‘gold’ room with a balcony and it was wonderful to sit and look over the street. Nicely decorated, clean and comfortable. Definitely recommend! Check in was in person. Cleaner came daily but didn’t change towels, not sure on their policy on this. That surprised us, at that price point. Water pressure in shower could have been stronger but still ok, big shower area. Good communication with host. Overall recommend this place and Napoli is wonderful. Wish I could stay longer.
• Rhea (10/5): Exceptional -
• Ashleigh (10/5): Lovely modern room in a great central location - Modern room in a great location near Naples Uni & ten mins to the old town. It was lovely they let us drop our bags early and leave them the next day so we could enjoy our time in Naples. We couldn’t get the air con to get cold but that would have been fixed by now. Everything else was great.
• Eduardo (1/5): Bad -
• Sung (10/5): Nice and comfortable stay in the heart of Napoli - From check in, everything was easy and comfortable. Every staff encountered was friendly, and kind. The bedding was very comfortable. Wifi could be a little spotty, depending on location.
• Olivia (9/5): Happy with staying here, would recommend. - Excellent location, comfy and well maintained.
• Donna (10/5): Exceptional -
• Charlotte (10/5): Exceptional - The room was lovely and the staff were always helpful and Luigi always contactable. The location is great and a only a few mins walk from the Universita metro stop. The bed was comfy too. The only thing I’d say is that there wasn’t any long hanging in our room. Highly recommend
• Susan (10/5): Nice apartment in great central location - Modern and well equipped Nothing
• Dianne (9/5): Beautiful suite exactly as shown. Great host. - Beautiful room exactly as photographed. We stayed in the king room. Comfortable bed, quiet, clean and spacious. Aircon great. Lovely communal space for breakfast although we didn’t eat breakfast there because we left for a tour too early. Luigi contacted us before arrival to make sure he was there to show us around and was a great host. Bathroom is gorgeous and large but not air conditioned so gets humid. Some mould in grout which just needs a good scrub with bleach. Not uncommon in humid places though. The street is relatively central but not an expensive area so lots of graffiti and rubbish lying around. The high end designer street is not far away but accomodation there is expensive so we found this to be a good compromise of lovely accomodation
• John (8/5): Very good -
• Elizabeth (8/5): Very good - The bathroom. There was some kind of muck along the bottom of the shower door and in the corners where tiles were missing. It seemed the bathroom. had been freshened with the exception of the shower
• Erona (10/5): Exceptional -
• Christian (9/5): Good cozy room, exceptional location - Location, room, bathroom, shower, balcony Bed too soft
• Adriana (9/5): Great for the price and helpful staff on requests. - Great for the price. For Italian standards, big bathroom and big, comfortable bed. Even though staff not permanently onsite, they were available for questions or other help via WhatsApp and very responsive! Had plenty of electrical outlets and power converters No
• Kate (10/5): Exceptional - Roomy bathroom, comfortable beds, accommodating host, pleasant apartment. View of alley, and tiny elevator, but that goes with the territory.
• Thomasina (9/5): Superb -
• Linda (9/5): Great location, perfect for short stays - Location, communication for check-in
• Anthony (8/5): A kick off to visiting south of Rome - Very central. Our host was helpful on day 1 with maps and general restaurant information. He also organized a driver to take us to Positano which was a great help. The driver was excellent.. couldn’t have been more helpful! We just found Naples very scruffy.. the pavements are dirty.. litter everywhere. We are very grateful that we went onto the Hop On/Off buses as they take you to the Lungomare which is the Riviera of Naples and showed us just how wonderful the coastline there is....beautiful bays/yachts .... palazzi ..wonderful magnolias..bougainvillea tumbling over the buildings! A real eye opener!
• H. (7/5): Good - Limited breakfast and no toilet in public area.
• Taghreed (10/5): Great Hotel - Everything Nothing
• Barry (10/5): A great trip in a lively city. Close to the Spanish Quarter, Umberto34 was a perfect property for a family of four and g - The setup and quality is amazing Nothing
• Matteo563 (8/5): Very good - Cleanliness, comfortable bed, nice room , kind staff Breakfast is decent better would be a coupon you can use in the surrounding bars, bathroom a bit smelly.
• Keren (10/5): Exceptional -

Photos