Cosy 2 bedroom apartment in Swiss Cottage.

Location: Regency Lodge, London, gb

Star Rating: 5.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Family rooms
• Non-smoking throughout
• Fire extinguishers
• First aid kit available
• Smoke alarms
• 24-hour security
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment

  The fully equipped kitchen has a stovetop, a refrigerator, an oven and a microwave. The apartment features carpeted floors, a seating area with a flat-screen TV, a washing machine, a dining area, as well as a wardrobe. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses

Guest Reviews

• Salika (10/5): -
• Diana (1/5): FLEAS - It is close to tube and bus station for london FLEAS in the bedrooms, Old dirty bedding. dirty kitchen utensils & oven. Dirty toilet & bathroom. Dirty washer with old soap in the tray. Broken window panes, window frames bent and dont close. Carpets dirty and smelt. Furniture stained. Facilities not available, like the toaster. Owners dont reply when you try to report it. DONT BOOK THIS PLACE.
• Sam (1/5): - ❌ Do not stay here! I booked this accommodation and was horrified to wake up covered in bed bug bites. The place was clearly infested, which ruined my stay completely. After contacting the host/management, I received no help or resolution. I had to leave straight away and find alternative accommodation. The property is not being maintained to even basic hygiene standards, and it’s shocking that it is still being listed. The reviews before mine also mention the same issue, so clearly nothing is being done. This was an extremely stressful and upsetting experience, and I would never recommend anyone stay here. Save yourself the trouble and book elsewhere.
• Liliana (1/5): horrível, não usem. - Da localização, muito perto do metro Quando chegámos a casa parecia de acordo com o anúncio mas depois da primeira noite começaram a aparecer as primeiras picadas. A casa está infestada de Percevejos/bedbugs. Os meus filhos foram tão picados que tivemos que os levar ao médico. Pelo que vi entretanto dos comentários recentes de outros clientes não fomos os únicos a reportar a situação. Contactámos o proprietário e não nos responderam
• Annmaree (1/5): DO NOT EVEN CONDIDER STAYING HERE - STAY WELL CLEAR - multiple reviews of bedbugs leading up to our stay, host claimed there wasn't any issue but couldn't provide evidence of any professional services to fumigate the property. Wasn't willing to take the chance with a young family staying there and the host agreed in writing that he would fully refund us if we could prove we booked other accommodation. We booked other accommodation and enjoyed our trip to London. On return the host hasn't answered any emails or calls to fully refund us and booking.com have been zero use in supporting us and still allowing the property to be rented even though it has bedbugs. Since returning there has been further reviews of bed bugs in the property but the host and booking.com do nothing about it. Unless you enjoy being feasted on by bedbugs with the opportunity to take them home with you, then I'd stay well clear of this property and the cowboy host...
• Lathus (1/5): Il est inacceptable de louer ce genre d’appartement sur un tel site que le vôtre. - Sa localisation Ses 2 toilettes La propreté était inexistante. Nous avons passé plus de 2 heures a RÉCURER le frigo, le plan de travail, le peu de vaisselle, la salle de bain en entière et les WC…. photos à l’appui aux besoins. Des vitres extérieures cassées ( avec encore les débris de verres) que l’on ne peut même pas fermer. Les stores sont non fonctionnels et complètement gras de poussière noires… Le four est dans un état calamiteux. Il n’y a même pas de quoi faire de la cuisine. La moquette/tapis sont certainement plus sales que le rame de métro. Et le clou du spectacle, lorsque l’on défait les draps de lits, nous rencontrons pleins de petites bêtes qui se nomment des PUNAISES DE LIT. Nous repartons tous les 5 vers une autre destination avec pleins de boutons… Photos à l’appui Avec bien évidemment les oreillers et matelas tachés. Merci bien
• Gil (1/5): STAY AWAY - It's very close to the tube and tesco The toilet was clogged The apartment is infested with ticks, we all have hundreds of bites and the owner of the apartment did not respond to my messages about it, this matter ruined our trip and we returned to our country for medical treatment.
• CORINNE (1/5): prestation inacceptable malgré la courtoisie du propriétaire au téléphone !!! - Nous avons apprécié la proximité du métro et la courtoisie au téléphone du propriétaire. Nous ne l'avons jamais vu puisqu'il y avait une entrée autonome, très pratique par ailleurs. À notre arrivée, bien que l’aménagement général du logement soit plutôt vieillot, cela ne nous a pas posé de problème : nous ne sommes pas particulièrement exigeants et avons su nous en accommoder. Il était d’ailleurs évident que des efforts avaient été engagés pour améliorer l’équipement, le propriétaire ayant visiblement commencé à renouveler certains éléments du mobilier et de l’électroménager. Si certains désagréments mineurs tels que l’absence d’étendoir à linge, le manque de draps et d’oreillers pour l’ensemble des couchages, ou encore la présence de vitres cassées aux fenêtres n’ont pas remis en cause notre séjour, ils méritent néanmoins d’être signalés, car ils témoignent d’un manque d’entretien et de préparation du logement. En revanche, ce qui s’est avéré beaucoup plus grave, c’est la présence de punaises de lit dans l’appartement. Plusieurs d’entre nous ont été piqués et, de retour à Paris, nous avons dû consulter un médecin. Un traitement à base d’antihistaminiques et de crème corticoïde nous a été prescrit. Nous avons également engagé des frais pour faire désinfecter nos vêtements et bagages, ainsi que pour des consultations médicales et des traitements supplémentaires pour éviter les démangeaisons. Mon neveu a été particulièrement touché : son état de santé ne lui a pas permis de prendre son vol retour deux jours après, et il a été placé en arrêt de travail par son médecin afin d’éviter tout risque de contamination. Suite à notre signalement, le propriétaire nous a assuré qu’il ferait immédiatement le nécessaire pour désinfecter le logement. Nous espérons que cela a bien été fait, afin d’éviter à d'autres voyageurs de vivre la même situation. Nous avons fait une réclamation à Booking dans laquelle nous exigeons le remboursement total du loyer. Cela fait 8 jours que nous avons quitté l'appartement et nous sommes toujours dans l'attente du retour du propriétaire... Je tiens à préciser que des vidéos ont été prises et confirment les faits évoqués.
• Sarah (3/5): -
• Alexandros (7/5): - Location
• Alex (1/5): I truly regret staying at this place. Bed infested with fleas. - The apartment is in an impressive 1930s building. There was no noise from neighbours upstairs or downstairs. The TV worked (although the commander didn't work well). There was a kettle. Where to start. Well I will start with the fact that I found a flea in the bed (the bedroom next to the kitchen). But evidently it was not just one flea as I was bitten well over 500 times with bites covering my entire body. I am writing one week later and I am still having difficulty sleeping because of the excruciating itching - despite taking heavy grade anti-histamine and various lotions. I have a doctors appointment scheduled for this afternoon and am hoping for something stronger. However this was not the only bad aspect of the stay, although by far the worst. As soon as we entered the apartment we registered that a window pane in the main living room was broken. What kind of place doesn't fix a broken window pane in the living room? The kind I suppose that will also keep cleanliness standards at a level where fleas are in a bed. We stayed in July and it was warm and so this was not a big problem. The window in the bedroom with the fleas did not close and so there was a lot of noise from the very busy main road (actually not a problem for me). But there were no blinds and the curtains were relatively ineffective and this meant that I woke at 5am both mornings because of the light. Again not a big problem but I would have liked to sleep until at least 6am. What else? The flat is VERY sparsely furnished by any standards. While there is a working oven and fridge in the kitchen (and a MIELE (!) washing machine) - beyond a few plates, glasses and mugs -there is basically no equipment - certainly not enough if you wanted to cook anything. Finally the communication with the agency was poor. It is now a week since I left and despite requesting an invoice/receipt before and during my stay via the booking.com message system (which i have the impression they do not read) and despite telephoning the agency and speaking to an agent twice since I left - I have still not received one. Tellingly they are not picking up my calls today.
• Steve (8/5): Very good -
• Dean (4/5): Location good communication was not - Location Had bed bugs and the property never replied when contacted
• Cookimnstr29 (7/5): Good - Very good location close to the Swiss Cottage station of the Jubilee line. Beautiful old building. Apartment has everything you need. The host was very patient with me as I did need some help, but they were quick to respond and help us. Don't know if this is something that is planned or not but the windows are in need of replacing as they are showing their age.
• Donald (9/5): Excellent location and great value in Swiss Cottage - We stayed in a two-bedroom apartment in Swiss Cottage and found it perfectly located—just steps from the Jubilee Line at Swiss Cottage station, making access to Central London effortless. The apartment is well-equipped with all essential amenities, though the addition of a toaster would be welcome. The surrounding area is very convenient, with an M&S, Tesco Express, and an off-licence all within a short walk. Regency Lodge is a Grade II listed modernist Art Deco complex from the 1930s—full of character and architectural charm, particularly for those who appreciate period design. Moyata was highly responsive and accommodating—allowing early luggage drop-off and always replying promptly. Overall, a highly recommended stay for location, convenience, and service. While the apartment offers excellent value for money, there are a few signs of age, including what appears to be old, dried mould on the bathroom door and in some of the grouting.
• Veronika (6/5): The apartment was overall okay but the windows should be repaired. - Location was good. The windows were in a very bad state. Very loud and cold and could not close them properly.
• Jennifer (7/5): Good - Well located, warm, very basic, no added extras.
• Claire (6/5): A good bed for the night. - It was ok as a base. Just could do with some basics, such as hand soap, toilet roll. Did have access to Amazon etc on tv so that was good. Near to a tescos and m & s. Had to chase for the key lock codes
• Carmen (6/5): londres en familia - Good morning, we really liked your house, but I think you should fix the windows in the room near the kitchen. It's freezing cold.
• Elinor (7/5): Good -
• Paul (1/5): Awful experience one of the beds has bed bugs. Made worse by the owner refusing to deal with it. - Irrelevant . Bed bugs in one of the bed ruined the stay. Owner said "we definitelyt dont having any bedbugs in our accommodation unless you were the one bringing them there" . Have a look at the photos and make your own judgement. They then went on to say "you can be glad we're not gonna sue you for false accusation." .. Again have a look at the photos, Bed bugs ! . I complained to the owner and they refused to accept it stated that i was harrassing them by asking to be able to send the video of the bugs. BUGS discovered in the night Onwer said in should have reported at check in but they were only found when my daiughter went to bed at 1am, You dont expect to find bugs, i have sent the owner the video she took, which clearly shows multiple bugs moving around of the bedding. Astonishing idea of customer service ! no apology just a tirade of accusations about me ..
• Autrieb (9/5): Superb - Comfy beds, location , price, kitchen equipment. Generaly cosy flat No soap.
• Alisha (7/5): Spacious apartment, plenty of room for 6 people and good value for money. - Good location (close to tube station) and good value for money. Very spacious, bigger than expected. Only there for one night so did not use all of the facilities. I would come back again to this apartment and recommend to friends. The whole apartment was too hot in temperature. All the radiators were on and we could not figure out how to turn them off. Would be good to have a manual or instructions to adjust this.
• Alina (5/5): Passable - The apartment is spacious, very warm, and in a good location. Cleanliness is completely absent; the bathrooms and kitchen are very dirty, the floor creaks loudly, and one of the exterior windows is broken. This apartment would have much greater potential if more effort were put into cleanliness.
• Ary-jan (6/5): 2 night stay / city trip - The location, close to metro station, is good The building is okay The room sizes are okay Similar as other reviews: this property needs some decent maintenance and some proper cleaning.
• Dominic (5/5): Fine for a night - For one night it was fine for us. In the right location. Convenient. It was quite bare and soul less. Not well equipped. It really needs a decent refurb.
• Ana (4/5): Disappointing - it's a good location. broken windows, not possible to proprely close them. We were 5 (and we informed about it) but no bed linnens were provided for the 5th person, nor towels. Very few kitchen materials for cooking and eating the 5 of us.
• Alexandru (6/5): Pleasant - Great location. Great interaction with the host. Anear rhe metro station and some restaurants. Worth for one night. Bad windows, some of them broken, air and noise coming to the room. Rooms and bathroom could have been cleaner.
• Paula (8/5): Recommended- we will come again - I came with my daughter for a city trip. It is a charming little apartment in which we found everything we needed. The location is really excellent and the connection to public transport is wonderful. There is a very good coffee shop and a supermarket within walking distance. The only thing that could be improved is… Please get someone to do a thorough cleaning :)
• Bonilla (8/5): Very good - The location is perfect very close to swiss cottage tube station and bus stops. The flat is conviniently equiped, clean and maintained in fair condition. It is spatious and confortable, heating works perfectly and beds are confortable. The only negative point would be the noise coming from the road. The appartment complex is very nice but since it is located next to a big road there are a lot of car and siren noises.
• Ashley (10/5): Nice place. Good location. - Nice place in a nice location with transport links to everywhere you need to be.
• Anthony (10/5): Great stay - Everything Nothing
• Zdeněk (9/5): Superb - we would like to thank you for your accomodation, it was really amazing. The location of your apatment was absolutely perfect and everything went well. We can definitely recommend it on Booking web site.
• Rodriguez (5/5): Passable - Great location. Cleanliness: hair on sheets, nails in bathroom drawers, dirty microwave...
• Dale (8/5): We enjoyed the stay, location was good and great for the price - The host was very friendly and helpful. The accommodation was clean and location ideal, 2 minutes from the tube. The windows could do with updating a bit, you can't really open or close them which makes it uncomfortable when it is hot and I assume the same in the winter months.
• Shabir (3/5): Not so clean and not so clear communicative owner. - İt was near to tube and bus station. The place was not so clean. There were hair in the drain of bathtub. A broken window in the living room. We did not get the In-checking info before our reaching even though we arrived after 15:00 which was incheckning time. We had to call the owner and he was still not easy to give us the instructions for incheckning. Opening lock or entrance door.
• Jaimin (5/5): great location but place could be better if it had comfortable beds and essential toiletries - good location easily accessible and close to center Beds were uncomfortable, we assumed toiletries would have been there but it wasn't, so had to buy our own
• Zoe (5/5): Hmm wasn't to happy tbh - Location, walking distance to the Camden Market The apartment was dated and needs to be renovated. Very cold and was loud at night! It was also freezing as the heating did not work.
• Maria (6/5): Pleasant - Great location Spacious apartment Beds comfortable Missing kitchen essentials, no can opener, bowls, casserole dishes, oven trays, colander and frying pan. No microwave or first aid box as stated in the itinerary. Windows need replacing / repairing. However, despite these issues I would stay here again.
• Gamma (9/5): Superb -
• Ing (6/5): Overall acceptable - Location Too old
• Wafaa (10/5): Exceptional -

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