Saigon Banhada - Rivergate - Infinity Pool
Location: 151 ben van don, Ho Chi Minh City, vn
Star Rating: 8.4 Stars
Property Type: Apartments
About this Property
Rooftop Pool with Stunning Views:
Feel on top of the world at Saigon Banhada with our rooftop pool offering panoramic views of the city skyline and the river.
Family-Friendly Amenities:
Enjoy a stress-free stay with amenities such as a children's playground, sun terrace, and a garden for the whole family to unwind.
Convenient Location with Modern Comfort:
Experience modern comfort in our fully equipped apartments, centrally located near popular attractions and offering facilities like free Wi-Fi and a 24-hour front desk.
Book now and indulge in a luxurious stay at Saigon Banhada - Rivergate - Infinity Pool.
Important Information
This property will not accommodate hen, stag or similar parties.
A damage deposit of VND 1000000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Public Bath
- Infinity pool
- Shallow end
- Fence around pool
- Fire extinguishers
- Smoke alarms
- Key access
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Golfing on site
- Playground on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Bicycle-friendly property
- Rooftop garden
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Studio Apartment
This apartment's standout features are the pool with a view and fireplace. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests will find a refrigerator, kitchenware, a microwave and an electric kettle in the fully equipped kitchen. The apartment also includes a barbecue. The apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV with streaming services, as well as lake views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Window
-
Two-Bedroom Apartment
The pool with a view and fireplace are the standout features of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Guests will find a refrigerator, kitchenware, a microwave and an electric kettle in the fully equipped kitchen. The apartment also includes a barbecue. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV with streaming services, as well as lake views. The unit has 2 beds and 1 futon.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Three-Bedroom Apartment
This apartment's standout features are the pool with a view and fireplace. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests will find a refrigerator, kitchenware, a microwave and an electric kettle in the fully equipped kitchen. The apartment also offers a barbecue. The spacious apartment provides a washing machine, soundproof walls, a seating area, a flat-screen TV with streaming services, as well as lake views. The unit offers 4 beds and 1 futon.
Max Occupancy: 7 (7 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
One-Bedroom Apartment
The pool with a view and fireplace are the standout features of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests will find a refrigerator, kitchenware, a microwave and an electric kettle in the well-equipped kitchen. The apartment also comes with a barbecue. The apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as lake views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Studio Apartment
This apartment features a pool with a view and a fireplace. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Guests will find a refrigerator, kitchenware, a microwave and an electric kettle in the kitchen. The apartment also comes with a barbecue. The apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a seating area as well as lake views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Fireplace
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Bidet
- Hypoallergenic
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Semi-detached
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Infinity pool
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
Guest Reviews
- TAMER (3/5): Sakın Sakın.... - Konumu güzel Mobilyalar eski ve yıpranmış, yatak ve yastiklar çok eski ve kötü, klima çok gürültülü, banyo felaket,odada iki farklı tip böcek avladim.
Odada bir süpürge ve faraş yok.
- Wiktor (10/5): - Amazing stay so happy I chose this hotel to stay in with my partner for our anniversary. Clean and staff very lovely
- Lisa (10/5): - Our room was spacious, very clean and comfortable. Lovely views. Staff all very polite and helpful.
- Nadezhda (10/5): - Very helpful staff.
- Tuan Nam (10/5): - Very cute apartment. It's very traditional and nice. Comfy beds. Affordable prices. The room was super nice and welcoming.
- Κοσμάς (10/5): - Staff friendly and helpful.
Room clean with good facilities.
Bed firm and comfortable.
Very enjoyable , long time wish done !
- Guest (10/5): - This was an excellent choice for overnight accommodation en route to other parts of Ho Chi Minh. Clean, efficient staff, convenient location and good value for money.
- Łukasz (10/5): - A great location great staff and great apartment for families.
Staff very helpful and very pleasant
Room well equipped and clean
- Carlie (10/5): - Άψογη εξυπηρέτηση και φιλικό προσωπικό . Πολύ καθαρός χώρος .πολυ κοντά στις συγκοινωνίες . Το προτείνω ανεπιφύλακτα .
- Jovandarić (10/5): - The soft bed and immaculate toilet facilities contributed to an overall comfortable and enjoyable experience.
- McLean (10/5): - The hotel is in a very quiet street, no noise in the night.
It was clean. The location was perfect, very easy to get around.
- Useni (10/5): - Beautifully magic, look forward to my next stay!
Great facilities, quiet rooms with comfy beds
Great apartment in best location
- Natalia (10/5): - Great theatre weekend, staying in a very good location. the room was ready when we arrived. Comfortable bed and pillows
- Louis Filip (7/5): - Good shower, good wifi
Comfortable bed
Quiet, when windows are closed I don't hear anything on the 13rd floor
Downstairs WinMart, 711, GS25 and a coffeeshop Feels a bit unclean, needs a deep cleaning.
First 3 days I had cockroaches. Lots of little damages everywhere doesn't help to the unclean feeling. Found some long hairs. Bathroom has a smell that spreads to the apartment, you can only keep it away by keeping the window open.
There's some kitchen stuff to cook but for some reason no plates
- Jack (10/5): - New renovated room, everything is new and clean, beds are super comfortable, very nice place. Price is reasonable among the hotels/motels nearby.
- Wendi (10/5): - Very comfortable.
The rooms are among the largest in the city.
The location is fabulous.
Exactly what we needed
- Crabtree (10/5): - Had a fabulous stay here & will definitely stay here again in the future. It is so convenient to everything. Would certainly recommend.
- Slater (10/5): - Fantastic location and value for money. Excellent location, safe for valuables, window for fresh air. Nice and clean. Good shower.
- Dominique Lènant (10/5): - La atención del personal fue sencillamente perfecta. Habitaciones preciosas y acogedoras. El descanso está garantizado. La ubicación, el personal... todo estupendo
- N Eriksen (10/5): - Very nice and modern facility, clean and comfortable. She helped us with everything we needed. Wonderful
- Guest (10/5): - They took care of everything with a smiling face. Very helpful and accommodating. Great value for money and amazing staff
- Ross (8/5): -
- Yui (10/5): - Good location, clean and functional room layout. Excellent location and the room was a decent size and very clean.
- Guest (10/5): - Staff were very helpful. Good size room and bed was comfortable. Would probably stay here again.
- Samuel Giannicolo (10/5): Clean & comfortable. - I could not say enough good things. The staff. The location. Great location and the staff are so friendly and helpful!
- Gert (10/5): - Clean, comfortable room. Friendly staff. Would happily stay again. Stayed there a number of times good location.
- Damon (10/5): - The staff were nice and very helpful. They change the towels everyday. Clean and great location. Cheapest price in Ho Chi Minh, so great value.
- Stewart (10/5): - beautiful and comfortable apartment, a lot of common areas with beautiful view to spend time and rest. The views were amazing.
- Areizaga Medina (10/5): - Everything! Staff were amazing. Helpful and full of info and energy
Apartments were exceptional. Would absolutely stay again and 100% recommend
- Sami (10/5): - The location was good and the room was very comfortable. I had an issue the my initial room and the front desk moved me immediately to resolve the issue. Very good location
- Brand (10/5): - Perfect location, the room was super clean and felt brand new. A great hotel for a few days in the city. Great location and facilities.
- Wouter (4/5): Niet aan te raden. - De ligging. Uitzicht. Vies en oud. Echt niet zoals op de foto's.
- Naomh O Neill (10/5): - Good, spacious room and staff very professional. Nice size room with everything we needed. Really helpful staff on reception.
- alberto hernando (6/5): - Privacidad. Hay que pedir turno para ir a la piscina.
Hay carteles que dicen que está prohibido el uso de los apartamentos para estancias turísticas. Vino la policía a medianoche a pedirme el pasaporte.
- Patrick (9/5): Afhankelijk per appartement - In dit complex worden meerdere appartementen verhuurd. Ons eerste appartement was niks (verdieping 7. Appartement 31). Slecht onderhouden,vies en klein. Het tweede appartement (verdieping 4, appartement 65) was groot, schoon en mooi. Het zwembad heeft een mooi uitzicht en is lekker koel. In dit complex worden meerdere appartementen verhuurd. Ons eerste appartement was niks (verdieping 7. Appartement 31). Slecht onderhouden,vies en klein. Het tweede appartement (verdieping 4, appartement 65) was groot, schoon en mooi.
- Chiara (10/5): - Convenient position, very clean well equipped! Staff exceptional very helpful and friendly! A very comfortable clean well appointed room in a great location for the short stay we had!
- Dries (1/5): looks like fraud - This location seem to be used to fraud people. I had a booking made 2 months in advance in this building. I started to receive e-mails (non official ones, pretending to be send by booking.com) as would my credit card info being invalid (which was not the case after revalidating with my bank) . On the day itself my booking got cancelled by them. When I tried via booking to book a new appartement in this building, I bumped into this one. After receiving frist and reservation confirmation, I quickly received a chat that the last apartment was just booked by someone. However there apartment stayed open for booking the rest of the day!?!? given the fact it was for a booking the same day they asked immediate payment....And where unable from their side to cancel?
Maybe other people have other experience, but my advise would be to not use these apartments and consider it as scam.
- Marie (8/5): Great - we had a lovely stay. - Excellent location, central, lovely eating spots handy to apartment. Pool was a lovely bonus. Exceptional views - we were on the 22nd floor. Washing machine was handy. Kitchen facilities are basic but helpful, and enabled us to cook the gorgeous shrimps and crab we bought at the market. Harry our host was lovely. We were a group of seven, the apartment really is designed to accommodate six, the seventh person is either on the floor uncomfortable or couch in the central living area. Neither good options or particularly comfortable. Otherwise it was perfect for our needs.
- Samuel (10/5): Exceptional - Love the place. Had a very pleasant experience with the staff. The location is super convenient and the rooms are quiet in the center of the city.
- Sara (3/5): Not good! Do not stay here. - Placeringen The contact with the guy renting it was annoying and felt insecure. The apartment was not clean and even though there where a kitchen it was not clean and there where not cutlery for 2 persons. And all the cupboards were nasty. Would not stay here again.
- Taha (10/5): Exceptional - Very pleasant and comfortable stay. Very modern and clean. Very much looking forward to coming again!
- Tim (10/5): Exceptional - Good location, right near to the city center. Staff was very friendly and helpful clean. If I come back for sure I will stay here again!
- Yang (10/5): Exceptional - Great spot to stay.staff were friendly and helpful. Would stay here again for sure
Location was great. Close to everything.
- Alice (10/5): Exceptional - Comfortable and great location. It was easy to access and the location was good.
Every detail is thought by owners
- Johan (6/5): Pleasant -
- Charlotte (6/5): Fine for 1 night or 2. - Good location and Harry was great and very helpful. Room not great or very clean, pool looked nothing like the pics and had to sign in with Harry every time you wish to use and closed at 17:00
- Turkan (10/5): Exceptional - Location was really good. Atmosphere and staff were exceptionally helpful. Comfortable, enjoyable and trendy environment within a really good location to city centre.
- Judy (10/5): Exceptional - The staff was extremely helpful and kind. The pool with amazing view will help you to chill and relax! Location is very good, apartment is clean, staff very friendly.
- Anonymous (10/5): Rooms and amenities - Staff very helpful when looking for something we left in the room
Beds are so comfortable and clean
- Zaida (3/5): Poor - We saw 3 cockroaches.
We stay for 4 nights and they left only 2 toilet rolls.
Not enough towels only two and they were stinky. No hand towels or feet towel.
They said that they have balcony and that’s not true they have a small space where they have a washing machine. They also has advertise that they have tumble dryer we only found out after we have our clothes washing that they didn’t have one
Their swimming pool close at 6 pm and you have to register every single day that you wanna go and the owner has to go with you.
The air conditioning is not powerful enough and was dripping water to the point that we have to put pots on the floor and we didn’t have a mop to dry the floor either.
The bed wasn’t that bad compared to the one we slept in Hanoi.
If you stay in this location that is a bridge away from district 1 you will have to pay extra for the tours if you want them to pick you up and they only drop off in district one so you will have to make your own way back to your hotel.
- Anonymous (10/5): Exceptional - Everything was spick and span and working.
Easy self check in. Well appointed. Comfortable.
- Gradert (10/5): Exceptional - Professionelt service
Gode faciliteter
- Le (6/5): Pleasant -
- Ian (8/5): Great little apartment - Location is great, pool was lovely, and apartment was clean We did have issues when we first arrived as my roaming was not working, so i had issues making first contact in order to gain access to the apartment. The apartment is missing a few items like not enough cups/mugs and would have liked a toaster.
- Satchi (10/5): Exceptional - Good location, comfy beds, large enough room. Friendly service and good location. staff very friendly and helpful. location us excellent for night life
- Kosheleva (10/5): I am happy about my stay and will consider if I have to get to work somewhere nearby. - I like the service from staff. They were very nice and professional. Rooms are ok, clean and of decent size.
- Kelly (8/5): Very good - Great location. Good size apartment
- Amanda (3/5): Substandard dirty apartment with good location - Location Property was dirty with mould in bathroom and kitchen, filthy rubbish bin with torn curtains. Didn’t accommodate for 4 guests as there were not enough cups or cutlery and only 2 sets of chopsticks. Air conditioning in lounge kept turning off after 5 minutes. No towels for pool.
Shower head was broken which we advised host but my husband had to fix it. When we asked host for additional items he went into apartment without our knowledge to avoid us. Advertised picture differ to actual apartment.
- Claudel (5/5): Passable -
- Jeremy (8/5): Good value for money budget group accomodation. - I liked the size of the appartments, the views and the proximity to significant landmarks. I didn’t like the waiting for the check in outside in the heat and weather with security guards that don’t allow you in the foyer, and I didn’t like the strict rules pertaining to wearing bathing suits in the lifts or the noodles I found in my tea after I boiled the kettle.
- Shannon (7/5): Good - The apartment check in process was easy, WhatsApp'ed me before we arrived to give information. We were able to use the pool and there were lots of convenient shops and a coffee shop in close proximity.
Overall the apartment was nice and it was handy having a washing machine and fridge freezer.
The building was clean and modern, with a security guard at the entrance and felt safe. The apartment was mostly fine but the shelving didn't look particularly secure- all of the shelving in the bedroom looked slanted like it would fall off if you used it.
We enjoyed the pool but we had to message when we wanted to use it to be 'checked in' so it felt a bit awkward to want to go more than once. There were no changing facilities but used toilets/ shower room.
- Justin (8/5): Very good -
- Roald (10/5): Exceptional - Very good location. The staff were absolutely fantastic.
Exceptional helpful staff
- Wayne (3/5): Poor - close to district 1, easy to collect the key, quick and easy check out, host respond quick but not be able to solve the problem The room located in a very busy area, and because this is not a proper rental apartment, there is no secure for you. I witnessed a woman traveling alone who, upon arriving at the apartment, discovered that her booking had been canceled. It was nighttime, and she had no idea why it happened or where she could stay, booking this type of property in Vietnam, you will take the risk. The host should take a deep clean and focus on maintaining the place better way, the bathroom very small, you are not allowed to entry the gym at all, the towel are so dirty, we did not use it at all, The freezer was heavily covered in ice, so we had to turn it off for a few days to allow it to defrost, as the ice melted, water leaked out, the whole floor is wet and dirty, it was a nightmare, and we had to handle everything ourselves, including cleaning and fixing the mess, host only came to give us some extra towel to clean the water, did not help to clean at all, and this is the same towel they provide customer as bath towel, so do not use them if you stay here. Some old damage stuffs are still in the cabinet, the washing machine is so dirty and old. I felt like they just want to take your money and give you whatever rubbish that they've got, "look after the customer" is not in their rule, I asked them to change room they said all sold out even I booked this apartment 2 months ago, and the room cost me 1million Vnd per day. Check out some of the photo I took so you have a better idea.
- Meagan (7/5): Good -
- Simonsen (10/5): Exceptional - The room was very small but the bed was spacious for one person and very comfortable.
Overall it is a great value for money.
- Melanie (1/5): Do not stay here. Listing vs reality are very very different - This apartment was very disappointing. The bathrooms were very tired and weren't particularly clean. Towels and sheets didn't seem well laundered, bathmats were mouldy. There were partially completed 'repairs' to walls and ceilings with several holes unpatched. Mouldy ceilings. The kitchen was so different from the listing and nothing was clean. The property listing did not accurately represent the actual apartment in any way. We were very disappointed and do not recommend this apartment to anyone. It has taken me almost two months after my return to write a review because I felt so let down by the listing vs reality.
- Moonphong (10/5): Exceptional - Everything! I got a free upgrade to a suite and it was amazing. I loved the room. It was so comfortable and had everything I needed. The rooftop pool was so cool and nice to jump in during the humid afternoons
- Tianyu (5/5): Spacious flat. Unfortunately bed, furniture, and amenities were worn out. No decorations. -
- Tjiam (10/5): Exceptional - The magnificent staff which were very pleasant and accommodating.
- David (10/5): Exceptional - Location is fantastic and it is such a clean and friendly and comfortable place to stay. This is our third visit! Had a little kitchenette + laundry.
- Malec (10/5): Exceptional - Clean and tidy, excellent communication from staff, easy check in and out. large rooms and bathroom. Very good price and value.
- Michał (7/5): Good - After two days there was no hot water.
- Kim (2/5): Most disappointing experience - The complex had a nice pool which we didn't get to use and there were a couple convenience store downstairs. The host at the time appeared accommodating as we requested for 1 day earlier arrival in which they were able to meet. We were disappointed with our accommodation as the condition of the property is nothing like the photos posted. Photos advertised appeared to be possibly when the unit was first built, looking clean, with decor, television in rooms etc. We had booked two apartments, 1 x 3 bedroom and 1 x 2 bedroom. Upon check in, we find out both units are in different blocks. We met with host and made full payment for both. Host then went down to take our family to 2nd apartment.
After host left, we tried to settle into the apartment only to notice there were alot of disprepency with what was advertised and what we were put in.
In one unit, there was wet spot with mold growing through the ceiling, new paint appeared to be painted over to cover it but it was still showing clearly, mold in bathrooms, furniture and walls were dirty with stains. Rooms didn't have TV like advertised. In the other unit, we had similiar issue with old furniture, walls were a little dirty, ensuite bathroom and kitchen cabinets were expanded, mold in bathroom, tvs in bedroom were absent with just stand on wall. Tv in living room wasn't even attached properly with cables hanging everywhere. In the bedroom of one room, there was damp odour smell. Decor in unit was absent.
After we checked in we notice air condition system was leaking water so we advised the host whom arranged for technician to come out to fix whilst we were out. Upon coming back, the floor was filled with technicians shoe print, bathroom floor, kitchen floor was all wet . We cleaned it up and advised the host, who sent someone later to clean however we had already done so.
We made contact with host and asked to be moved, however was advised no other units were available. We requested refund of the remaining night so we could move to different place and was willing to pay for the 1 night we stayed however this was also rejected. After much contemplation, and for our comfort and health, we decided to leave the units.
- Kathy (10/5): Exceptional - Modern stylish, clean, central; helpful friendly staff; great selection.
- Steven (7/5): Good -
- Quetua (10/5): Exceptional - It was wonderful, comfortable, a great spacious apartment, everything was available for cooking in the kitchen. We loved it. Absolutely outstanding service and facilities.
- Julia (10/5): Good accomadation - A peaceful, silent neighbourhood, still easy access to public transportation.
The room was renovated and very clean.
- Son (9/5): Superb - Affordable and great location Slept well. Staff were very friendly.
- Tim (5/5): Underwhelming Experience at RiverGate Apartment - Good cafe and 7/11 downstairs just a minutes walk. I found my stay at RiverGate Apartment overall underwhelming. If you’re considering staying here, I recommend searching “RiverGate Apartment Saigon” on Google for a more accurate representation of the place.
Unsettling Experience with Transportation
I had a sketchy experience with the security guard. While waiting for a Grab (15 minutes away), the guard offered to get us a taxi, using Google Translate to communicate. Unfortunately, this turned out to be an unmarked taxi with no meter, something I wouldn’t usually take but before I realised we were already inside. Initially friendly, he agreed to the same price as on Grab, the driver drove just 50 metres before trying to “change money with me.” When his scam attempt failed, he dropped us off almost immediately, claiming his wife was giving birth. Which was a very unsettling experience.
Check-In Process
The check-in process was inconvenient. You have to message someone on the day of arrival, and they’ll come down to let you in. Despite exchanging messages 30 mins before check-in time, I waited for 10 minutes with no response before they replied and came to check me in.
Infinity Pool Restrictions
The infinity pool is advertised as a feature of the property, but it’s designed for long-term residents. You have to request registration from the person who checks you in, which adds another layer of inconvenience.
Location
The location is just okay. It’s next to busy main roads, and there isn’t much to do in the immediate area apart from visiting a café. To explore District 1, you’ll need to take a taxi, which takes upwards of 20–30 minutes depending on traffic.
I don’t normally leave bad reviews but felt it necessary given its good rating on booking.com
- Khaled (6/5): It's OK. - The staff and security staff were all friendly. The location is close to the main attractions across the bridge, which you can walk, or Grab on bike or taxi to (walk or bike is preferred). There are convenient stores in the building, which is a plus. There are two gyms also within walking distance. Luggage storage was also offered, another added bonus. I'm surprised the building itself didn't have a gym. The bathroom flooded because the shower drain overflowed quickly. The staff said they would send someone while I was out, but the shower still overflowed quickly. So I don't think it was addressed. I was charged an extra 3% for credit card fees when paying. This is typical in Vietnam. Though I think it should be stated before confirming the booking. I don't recall it was. The staff were friendly, but I also expected more proactive communication when it comes to checkout and using building amenities.
- Andrew (2/5): Very disappointing - Fabulous view from the balcony. Spacious apartment The Wi-Fi did not work even though they kept promising to fix. the communication was poor. The pool is not supposed to be used by guests so you have to book in advance. the security is very strict at the pool. This was disappointing as we booked the property for the pool. You can find much better much cheaper.
- Renchinsengee (6/5): Pleasant -
- Amar (9/5): Superb -
- Sophie (6/5): Prima - Locatie Infinity pool is not easily accessible / free to use as you please. Limited space to sit at pool and not really an infinity pool (on the 7th floor).
- Weng (10/5): Exceptional - Good located. Good restaurants and cafes nearby. Very nice and really helpful owner. Appartment - clean and quiet. We really enjoyed our holidays here. Perfect for parents, travelling without children :-)
- Craig (8/5): Easy check in and check out, host John was very helpful - Location was excellent easy access to everything
- Glenn (8/5): Very good - Very positive and service minded host and nice apartment. The pool area has a poor standard and you have to wait for your host to sign you in every day or time you want to enter the pool.
- Thi (7/5): Apartment is spacious but needs a thorough clean and Reno. - Our 3 bedder apartment was spacious and has a working washing machine, TV and fridge. The apartment did not look like the photos. I felt deceived but cannot change my mind after arriving at the property. It was dirty, worn out and mouldy. The bedding and towels were not fresh. There were stains on the blanket and mattress cover. There were ants in all the rooms as well.
- Lindyanne (6/5): Would have been great if we could access pool & gym - The apartments overall were good Could not get access to pool or gym! Managing agent who only works from 10am had to come down to sign us in & if he wasn’t available (which he wasn’t for 1 entire day) we weren’t allowed to use the facilities.
Also no cooking utensils or coffee cups in the apartment.
- Xinfeng (9/5): Superb -
- Caroline (10/5): Exceptional -
- Morgan (5/5): Pictures of the room not accurate. - View Not really a hotel. No tea, coffee, milk available. You need to request a time to use the pool which was strange. Gym is not for guests and cannot be used. Room has a great view but sheets towels etc were dirty. Check in was difficult.
Far better options in this price range
- Stacey (8/5): Perfect location for HCMC - Great location, just outside of district 1 but very easy to get there either by foot or by grab. Our apartment was a very good size, smart tv and the washing machine was a great addition. Shops at the bottom of the building and local restaurant and coffee shops also a bonus. John messaged us en route and met us within 5 minutes of arrival - very smooth check in and out process. Door staff are lovely and always had a smile and a wave for us Although we could have used pool we didn’t as had to contact John first (although sure this would have been fine if we had wanted to) Also gym is actually only for permanent residents so we could not use this which is misleading in the description.
There are obviously multiple apartments available through this booking and there are multiple bad reviews on google. We had a positive experience but can only comment on our experience.
- Michael (10/5): it was enjoyable as it was quiet, had good basic facilities - Friendly staff, smooth check-in/out, close to shops.
- Abhinav (10/5): Quiet and comfortable - The room was clean, and the staff were friendly. Although I stayed for just one night, I had a very good experiencce
- Karolina (8/5): Very good -
- Alex (8/5): Very good -
- Barbara (10/5): Great place, Great People, Great Location! - We spent 2 nights at this hotel and I recommend it. The apartment is centrally , quiet street but with restaurants/cafes etc. :). Very nice service and clean room. rooms well appointed. Well priced. Would definitely recommend to couples.
- Tucker (10/5): Exceptional - Nice apartment, close to all the night markets and street food.
Staff are very friendly and helpful. I would recommend this aparment to family and friends and will stay here in the future.
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