Hera Palace Hotel & Apartment Ba Dinh

Location: Ngõ 266 Đội Cấn, Hanoi, vn

Star Rating: 7.3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Public transport tickets
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Suite

  1 Queen Bed

  215-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - 45-inch flat-screen TV with digital channels

  Food & Drink - Kitchenette with refrigerator, cookware/dishware, coffee/tea maker, and electric kettle

  Sleep - Memory foam bed, Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service

  Bathroom - Partially open bathroom, shower, slippers, and free toiletries

  Practical - Washer/dryer, free newspaper, and iron/ironing board; extra futon mattress (surcharge) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Eco-friendly - Eco-friendly cleaning supplies

  Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Free newspaper
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Memory foam mattress
  • Pillow menu
  • Partially open bathroom
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Rice cooker
  • Bedsheets provided
  • Soap
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laundry detergent
  • Laptop-friendly workspace
  • Eco-friendly cleaning products
  • Child-size slippers
  • Extra futon (surcharge)
  • Paper towels
  • Freezer
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Superior Queen Room

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Studio

  The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Studio

  Offering free toiletries, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• szczuccka (6/5): - At first glance, everything seemed to be ok. But the level of cleanliness was poor. I even have doubts whether the bedding was fresh. The kitchenette equipment was very poor - there were not even any coffee cups. There was no washing machine, which was indicated in the room description. But the location was ok. There was a local market nearby, Lotte was close, and there was a variety of shops and restaurants in the area.
• Earnest Lemone (8/5): - Everything was good except for just having one day of hot water for the shower.
• Lily (10/5): - The owner responded message very fast, love the stay
• HSIEN WEI (2/5): Noisy all the time can’t sleep. I ask for refund! - Very very very noisy. It still under construction. I can’t fall asleep!!! It’s not reach a basic
• Stanislaw Jerzy (4/5): - I cancelled my stay at this property because the apartment was not the one I booked from the offer. The photos and description of the apartment did not match reality. In addition, the property was undergoing renovation work that excluded any relaxation.
• Artur (2/5): Baustelle - Drei Gespräche weil das Geld angeblich nicht angekommen war. Schwierige Kommunikation. Das schlimmste war die Baustelle direkt neben dem Zimmer. 6 Uhr Morgens Baulärm. Mittagsruhe nicht möglich. Meine Frau und Mutter haben durch den Baustaub Ausschlag bekommen. Internet furchtbar, selbst Google Maps war überfordert. Die Einrichtung war relativ neu und es gab einen Wasserkocher. Der Smart-Tv funktionierte nicht wegen dem Internet. Die Zimmer waren günstig aber entspannen war so nicht möglich.
• MY LAN (4/5): - nơi ở rất ồn ào, nhà kế bên đang xây dựng rât bụi, ồn ào lắm.
• Neil (8/5): - Too much construction noises
• Neil (8/5): - Construction noises and dust
• Trang (10/5): - Phòng mới, sạch sẽ, đầy đủ tiện nghi, ô tô đỗ đi bộ vào khoảng chục mét nên tiện, lên phố cũng gần và cũng gần Hồ Tây, nói chung là quá ổn so với giá này
• Kor (10/5): - Chỗ ở đầy đủ đồ dùng, nội thất mới, xung quanh là chợ, siêu thị, ngân hàng và nhiều quán ăn rất tiện lợi
• Loan (10/5): - Vị trí thuận tiện đi lại, đi bộ vào ngõ 1 đoạn nhưng rất yên tĩnh. Ko có lễ tân chỉ nhận chìa khoá từ cô lao công, thủ tục đơn giản dễ dàng. Mình thích không gian riêng tư thế này nên sẽ quay lại!
• Ha (10/5): - Phòng decor ổn, đủ thiết bị cần dùng Cuối tuần nghỉ ngơi riêng tư ở đây cũng ổn Sẽ quay lại
• Wang (10/5): - Căn phòng nhỏ xinh, ấm cúng, đồ dùng đều mới và sạch sẽ, xe ô tô đỗ cách chỗ nghỉ khoảng 10m, nói chung vẫn thuận tiện đi lại

Photos