HUALUXE Shenzhen Bao'an

Name: HUALUXE Shenzhen Bao'an
Address: No.4560 Bao'an Avenue, Shenzhen, cn

Location: No.4560 Bao'an Avenue, Shenzhen, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Amenities
Enjoy comfort and convenience with air-conditioned rooms, a fitness center, and a relaxing indoor swimming pool.

Convenient Services
Experience top-notch hospitality with concierge services, room service, and a 24-hour front desk for all your needs.

Delightful Dining Options
Indulge in a delicious buffet breakfast at the hotel's restaurant, perfect for starting your day off right.

Book your stay at HUALUXE Shenzhen Bao'an, an IHG Hotel for a memorable and luxurious experience.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Car hire
Currency exchange
Non-smoking throughout
Private check-in/check-out
Concierge service
Wheelchair accessible
Heated pool
Coffee Shop on site
Staff adhere to local safety protocols
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
CCTV outside property
24-hour security
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Swimming nearby
Rooftop garden
Guest education on local ecosystems and culture
Bulk dispenser for toiletries

Rooms Available

Executive Twin Room with Ocean View - Non-Smoking

This twin room features a pool with a view and a hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a TV, a mini-bar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Standard King Room

This double room features a pool with a view and a hot tub. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has parquet floors, a seating area with a TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
King Room with Sofa Bed - Non-Smoking

The pool with a view and hot tub are the standout features of this double room. The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a bath. The double room features parquet floors, a seating area with a TV, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Premium King Room

This double room features a pool with a view and a hot tub. The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Standard Ocean View - Two Double Beds

This double room features a pool with a view and a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a TV, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Standard King Room with Bathtub

This double room's standout features are the pool with a view and hot tub. The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a bath. The double room has parquet floors, a seating area with a TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Standard Double Room with Two Double Beds

The pool with a view and hot tub are the standout features of this double room. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Standard King Room with Ocean View

This double room's standout features are the pool with a view and hot tub. The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a bath. The double room features parquet floors, a seating area with a TV, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
President Suite

The pool with a view and hot tub are the standout features of this suite. The spacious suite features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Standard Room

The pool with a view and hot tub are the special features of this double room. The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features parquet floors, a seating area with a TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Upgraded Standard Room

The pool with a view and hot tub are the special features of this double room. The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Premium King Room with Ocean View - Lounge Access

This double room's special features are the pool with a view and the hot tub. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a bath. The double room has parquet floors, a seating area with a TV, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
One-Bedroom Suite

This suite's special features are the pool with a view and the hot tub. The spacious suite features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a bath. The suite has parquet floors, a seating area with a TV, a tea and coffee maker, executive lounge access, as well as a wardrobe. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
One-Bedroom Suite with Ocean View

This suite's standout features are the pool with a view and hot tub. The spacious suite offers air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a bath. The suite has parquet floors, a seating area with a TV, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
Standard King Room - Accessible

The pool with a view and hot tub are the standout features of this double room. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has parquet floors, a seating area with a TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Shower chair
- Rooftop pool
- Heated pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation

Guest Reviews

Frank (9/5): Une nuit avant de prendre l'avion - Hôtel international mais avec une touche esthétique chinoise moderne réussie. Bon confort. Belle piscine intérieure Rien
OLIVIER (10/5): - Hotel exceptionnel. Un design intérieur et extérieur très raffiné ! Que l on ne puisse pas avant 10h et après 22h aller sur l exterieur se poser un moment pour respirer a l air libre (dans l l'enceinte de l hotel) vous êtes obligé hors créneaux d aller dans la rue.
紀城明 (10/5): -
Yoki (9/5): -
Sickert (9/5): 5Sterne Hotel mit tollem Blick und freundlichen und hilfsbereiten Mitarbeitern - Sehr sauber und freundlich, Preis/Leistung sehr angemessen. Wir haben uns Bestens gefühlt .Sanitär in den Zimmern absolute Oberklasse. Betten super. Essen ist ausbaufähig aber reichlich.
King Bong (9/5): -
Artem (1/5): - Design Suffocating environment as AC doesn’t work anywhere , especially the gym . The rooms are not cleaned very well . The breakfast buffet is very very poor . The location is bad
Mikhail (10/5): -
Liviu (9/5): -
Youssef (10/5): I would come again everytime i come china - Amazing Staff, great decorations and the toilet is amazing. Also room is very clean Room service cleaning could be better
volker (10/5): Perfect hotel with good rooms and Perfect Service - Really very good Service and very confortable rooms Special Thanks to Leo from the reception Everything outstanding good
Marcel (9/5): -
Andy (10/5): -
Samuel Girmay (10/5): -
Sergio (6/5): - Situacion. Limpieza. Pero es que es nuevo..... No es lo que esperas de un hotel de 5*
lai kuen pat (10/5): 興祝生日。 - wifi 就未夠穩定，職員好好service，浴缸乾淨。不過佈置還差少少唔夠細心。因為生日快樂有個字唔著燈。
Hoa (10/5): - Very clean and the staff are very helpful. Facilities like laundry room are clean and tidy. Convenient to most places.
Bruce (6/5): - The food service is not good.
Gleb (10/5): - Amazing place, very good room with a perfect view. Can recommend to everybody. Спасибо!
Patrycja (10/5): Najlepszy hotel w Chinach! - Hotel był znakomity, bardzo czysty, piękny, przestronny. Śniadanie hotelowe pyszne i różnorodne. Obsługa naprawdę na najwyższym poziomie. Pan Leo był bardzo pomocny i miły. Pierwszy raz spotkałyśmy się z tak profesjonalną i świetną obsługą. Dziękujemy mu i całemu hotelowi za nasz pobyt! ( Tak nam się spodobało, że zostałyśmy dodatkową noc! )
Lyazzat (10/5): - This hotel is truly beautiful and modern — you can immediately feel that it’s new. Everything is spotlessly clean, the rooms are spacious and cozy, with excellent amenities and a stylish design. The staff deserves special praise: incredibly friendly and attentive, they took into account all our wishes and made our stay as comfortable as possible. Breakfast was a real delight — delicious, varied, and served with care. We were genuinely impressed by the high level of service and atmosphere at this hotel. Here you don’t just feel like a guest, but like a truly valued person who is cared for. It’s definitely a place we would love to return to again and again. A special thanks goes to the manager, Shaheen. Since we don’t speak Chinese, her excellent English helped us in every situation. Thanks to her assistance and attentiveness, we always felt confident and at ease. She is a true professional, and employees like her make the stay in this hotel truly exceptional.
Noksorn (10/5): Good vibe, worth the price, good taste - Loveee the vibe, the room has very high ceiling very rare these days No iron
Sameh (9/5): - Modern design, and friendly staff
dennis (10/5): Erg mooi - Zeer net en modern ingericht hotel
JongOok (10/5): - We are great time for when we stay there
Sarah (10/5): Exceptional - Lovely hotel. Rooms are very nice. Shower was incredible. It has a very good restaurant. When I go back, I shall definitely stay there again.
Aida (10/5): Exceptional -
Scott and kate (10/5): A flawless stay with exceptional service - We had a thoroughly wonderful one night stay at this hotel. It was obvious that it was very new and everything was sparkling and service was impeccable A special thanks goes to Alan the concierge who went above and beyond on several occasions all went above and beyond to make sure our stay was absolutely flawless. An absolute first class ambassador. Secondly to the lovely loyalty manager who was also incredible kind and helpful. I cannot say one negative thing if you're looking for a hotel in this particular district, I cannot recommend it enough. The bay room was incredible and with very modern appliances and equipment which we have not seen in China or Hong Kong before. Thoroughly wonderful experience and we would 100% return.