&Here TOKYO UENO
Location: 2-11-18 Ueno, Taito-ku, Tokyo, jp
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location in Tokyo
Located in the heart of Tokyo, &Here TOKYO UENO offers 3-star accommodation near various popular attractions such as Ryuseido Shinjo-in Temple and Saigo Takamori Statue.
Convenient Amenities
Guests can enjoy the convenience of free WiFi and the option of private parking at an additional cost. Selected rooms are equipped with a kitchenette, including a fridge and microwave, providing a homey touch during your stay.
Nearby Attractions
Explore the nearby points of interest like Matsuzakaya Ueno and Kyu-Iwasaki-tei Garden, immersing yourself in the rich culture and history of the area.
Experience comfort and convenience in the bustling city of Tokyo at &Here TOKYO UENO.
Important Information
The accommodations can be cleaned upon request for an additional charge.
Room cleaning service is offered every 3 days. Garbage is collected and towels are changed daily.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Non-smoking throughout
- Public Bath
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Free wired internet
- Self parking (surcharge)
- Internet access
- Covered parking
- Garage
Rooms Available
-
Deluxe Family Room
The spacious family room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a bath and a shower. Guests can make meals in the kitchenette that comes with a refrigerator, kitchenware, a microwave and an electric kettle. Rooms on the upper floors are reachable by elevator. The unit offers 4 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Suite
The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchenette has a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV, a washing machine, a safe deposit box and an electric kettle. The unit offers 4 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Triple Room
The spacious triple room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.
Max Occupancy: 5 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Twin Room
Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The twin room offers air conditioning, tatami, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Family Room
Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The family room provides air conditioning, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 3 beds.
Max Occupancy: 5 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Family Room
The spacious family room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. Meals can be prepared in the kitchenette, which comes with a refrigerator, kitchenware, a microwave and an electric kettle. The family room provides a flat-screen TV, a safe deposit box, a carpeted floor and heating. The unit offers 2 beds and 2 futons.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Family Room with Bath
Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The well-equipped kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned family room offers a flat-screen TV, a safe deposit box, an electric kettle and a sofa. The unit offers 4 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Family Room
Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room offers a flat-screen TV, tatami, a safe deposit box and an electric kettle. The unit has 3 beds and 1 futon.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Japanese-Style Room
Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. This family room is air-conditioned and has a flat-screen TV, tatami, a safe deposit box and an electric kettle. The unit has 2 futons.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Twin Room - Disability Access
The spacious twin room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. The twin room provides an electric kettle, a sofa, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Family Room
The spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and an electric kettle. This family room has a safe deposit box, heating and a flat-screen TV. The unit has 2 beds and 2 futons.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Suite
The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned suite provides a flat-screen TV, a washing machine, tatami and a safe deposit box. The unit offers 2 beds and 4 futons.
Max Occupancy: 8 (6 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Twin Room
Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. This twin room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Executive Suite
This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The well-fitted kitchenette has a refrigerator, kitchenware and a microwave. This suite is air-conditioned and features a flat-screen TV, a washing machine, a safe deposit box and an electric kettle. The unit offers 4 beds.
Max Occupancy: 6 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Siofra (10/5): -
- Jennifer (9/5): Wonderful home base for families - Very comfortable, spacious room with a big window looking out onto the park. The location was great, too! Close to awesome stores and restaurants, temples and shrines, urban and park settings. Absolutely perfect for families! Not a single complaint. In fact, we liked it so much, we cut our stay in Shinjuku short to go back to Ueno and got the same room!
- John (9/5): - Location and facilities Nothing
- nicolas (10/5): Le personnel, la chambre, le onsen et le petit déjeuner ont contribué à un excellent séjour - Super accueil, chambre et le onsen au top, le tout face au lac !!! /
- Pakanan (8/5): -
- Nguyen (10/5): -
- KUEI CHIEH (7/5): -
- Hoang (10/5): - Central. Convenient. Friendly staff
- Tristan (9/5): Lovely hotel, great staff. -
- Hamish (10/5): Excellent and comfortable stay - Location, cleanliness, friendly staff and the public bath
- Jayne (8/5): Great location, accommodating families and clean. - Property was clean and tidy. Great for families. Large room and good size fridge and kitchenette. Separate toilet and bathroom was good. Great location - close to Ueno Zoo and train station. Breakfast was basic but acceptable.
- S (3/5): Slechtste prijs kwaliteit verhouding in Japan - De Lokatie is prima en daar is dan ook alles mee gezegd Dit is echt het meest over rated hotel waar we in Japan in hebben verbleven. De kamers zijn heel erg klein, de airco werkt slecht en het is heel erg gehorig. Het ontbijt tenslotte is echt een lachertje, je kan niet normaal zitten, de ruimte is on hygiënisch en het aanbod lachwekkend. De voorverpakte croissantjes van de Family market zijn beter dan bij dit ontbijt. Er is granola maar geen melk of yoghurt. Dus bedenk je voordat je dit veel te dure hotel boekt.
- Duke (8/5): -
- Jennifer (8/5): -
- Hayley (10/5): Beautiful park view in a great location! Room was great size for a family of 4! - Great location to all subways and heaps of nightlife around!
- Polina (9/5): Great Tokyo family stay - Excellent location
- Kwok (7/5): Still will be back next time - Staff is very polite, helpful. Hot bath have water flowing out, the staff react quickly, appreciate Room is small for 2 persons, price is quite expensive
- Kwok (9/5): Happy stay - Room include a simple kitchen which is perfect to prepare breakfast. Room is clean, size suitable for 3 people. Hot bath is good before sleep Around hotel don’t have any bakery shop, not so convenient
- Charlota (9/5): Wonderful location, modern and clean - Excellent location, everything is easily accessible and you can get practically anywhere from Ueno. Our room was super clean. There was everything we needed such as toiletries etc. You can use an onsen located on the 14th floor with views of the park. I would definitely come back to this hotel. Pillows were really bad but when we asked for different ones, we received really comfortable foam pillows instead. Our room was tiny but we knew that.
- Eugenia (9/5): -
- Karen (8/5): Great hotel in an excellent location. Loved the rooftop public bath - Rooftop public bath was beautiful. Breakfast was very limited and not great
- William (10/5): - Location is excellent. Hotel is clean new and comfortable. Spa is excellent. I couldn't recommend it more. We stayed a second time this May and the staff accommodated my request for a high floor Nothing
- JAMES (10/5): We would return - The staff and the onsen and kimonos. Nowhere to put your clothes or suitcase.
- Michel (10/5): Perfect location and wonderful staff. - Location across from park was perfect for quiet mornings. Staff were excellent
- Robyn (9/5): Great space, prime location, beautiful park setting. - Fantastic property and location. We loved the hammock chairs and great view over Ueno Park. Super easy access to transit, vibrant nightlife and park setting made it feel so peaceful. No complaints.
- Suzanne (9/5): -
- Nicolas (9/5): -
- kalafina.31 (10/5): -
- HUIYI (10/5): -
- Randy (10/5): Perfect for our first stay in Tokyo - Convenient to Ueno Station, very clean and quiet. It was very convenient to have a cafe and laundry on the premises. The staff was excellent Nothing
- Snezana (8/5): - Great location, close to airport train stop and museums. Limited breakfast options.
- Yachu (7/5): -
- Joan (9/5): - Hotel molt recomanable. Zona apartada del bullici però amb una ubicacio excel•lent, a uns 5-10 minuts a la rodona teniu totes les linies de metro necessàries per visitar Toquio i estàs a tot arreu en 20 minuts. També una àmplia oferta gastronomica al voltant. Personal amable i servicial. Tot bé. No és barat però cap hotel a tòquio ho és.
- Charles (10/5): -
- Michael (10/5): - Clean. New. Great location. Still feels fresh and has great coffee shop. The AC unit in the room was hard to control and blows directly onto the bed which can get too cold.
- PEI YAO (8/5): -
- Laura (8/5): Comfortable, good location, lots of restaurants and bars nearby. - Location for airport transfer the next morning Wish breakfast started a bit earlier, we weren’t able to take advantage of it before we had to leave of our flight. Hotel is also in a lively part of town, so noise from the road was quite loud. It didn’t bother us but if you are a light sleeper it might interrupt you.
- Karina (8/5): A superb option for families in Tokyo - The family room was fantastic. It had everything we needed to be comfortable and the children loved the bunks. It was in a great location across from Ueno Park and with easy access to the train.
- Fiona (7/5): We enjoyed the proximetry to the park and station. - The room was comfortable reasonably spacious and very clean. The first room we were given was terrible, the bed had not been made up and it was totally unsuitable. As soon as we brought this to the attention of the staff, we were given a much better room.
- HAN NGOC (8/5): -
- Jaturong (9/5): ทำเลสุดยอดมากๆ พนักงานใส่ใจบริการ ฝักบัวน้ำแรงมากชอบสุดๆ - ฉันเข้าพักที่โรงแรมแห่งนี้เป็นเวลา 5 คืน โดยตามนโยบายของโรงแรมจะมีการทำความสะอาดห้องในวันที่ 4 ของการเข้าพัก อย่างไรก็ตาม เมื่อกลับมาที่ห้องพบว่าถังขยะยังไม่ได้รับการนำไปทิ้ง จึงแจ้งเรื่องที่แผนกต้อนรับ และได้รับการดูแลจากคุณ Kana ซึ่งรับเรื่องด้วยความใส่ใจและรีบดำเนินการแก้ไขให้อย่างรวดเร็วและเป็นมืออาชีพ ฉันรู้สึกประทับใจมากกับการแก้ไขปัญหาและการบริการของคุณ Kana เพราะแสดงให้เห็นถึงความใส่ใจต่อลูกค้าและความพร้อมในการช่วยเหลืออย่างแท้จริงและตั้งใจจะกลับมาพักที่นี่อีกอย่างแน่นอน ทำเลของโรงแรมนี้ยอดเยี่ยมมาก เดินจากสถานี Keisei Skyliner แค่ 6 นาที มีตลาด Ameyoko , ร้านสะดวกซื้อ, ร้านอาหาร , ห้างต่างๆ รายล้อมเต็มไปหมด สุดยอดมากๆ 私はこのホテルに5泊滞在しました。ホテルの方針では、滞在4日目に客室清掃が行われる予定でしたが、その日に部屋へ戻ったところ、ゴミ箱のゴミが回収されていませんでした。そこでフロントに申し出たところ、Kanaさんがとても丁寧に対応してくださり、迅速かつプロフェッショナルに問題を解決してくださいました。 その対応の早さと誠実なサービスにとても感動しました。Kanaさんの対応から、お客様への心配りと、真摯にサポートしようとする姿勢がしっかり伝わってきました。 またぜひこのホテルに宿泊したいと思います。立地も本当に素晴らしく、Keisei Skylinerの駅から徒歩わずか6分ほどで、Ameyokoやコンビニ、飲食店、デパートなどが周辺に充実しており、とても便利で魅力的なホテルです。
- Wang Koon (6/5): -
- Edoardo (9/5): -
- liling (10/5): - 有小廚房可以使用 用餐空間不夠
- ヨネダ (9/5): また利用したい - 広くて清潔感あるお部屋でした。 大浴場も綺麗 スタッフさんの対応も良かったです。 上野駅も博物館や動物園からも近く便利でした。 朝食は品数が少なかったのが少し残念
- Pierre-André (4/5): Chouette chambre mais petit-déjeuner très décevant. - Chouette chambre, bien équipée. Le petit déjeuner était très décevant : pas de place pour s'asseoir, peu de choix avec des produits très moyens, propreté douteuse. Tant pis, nous avons dormi plus longtemps à la place. Quartier "chaud" et bruyant.
- Sally (9/5): Comfortable and easy place to stay with added public bath bonus. - Great, EASY place to stay when arriving or leaving Tokyo as you're close to the Keisei Skyliner train station to Narita AND you're across from Ueno Park and all the museums/cultural sights there. The hotel is comfortable- liked the lobby to meet up in or go to if you have insomnia/jet lag. The onsen/public bath on the top floor was amazing with an indoor and outdoor pool. The rooms thoughtfully have outlets, a shelf and a reading light as part of the bed's headboard. Also loved the window seat and oversized window and even though we didn't have a park view (two single bed rooms are on the backside) it was really nice. The staff were so willing to help us with our questions including luggage transfer and even sell us tattoo cover stickers (they're really good, get some!) for the public bath. Wonderful stay and again, I loved the public onsen but would've loved to be able to see out from inside the indoor bath, it's such an amazing view. There is definitely a nightlife scene outside and you could hear late night activity if you had your window open but could always close it and use the air con fan...which I wish had an English translation next to the controller. I'd stay here again no question!
- Mara Celine (8/5): -
- Wolfram (5/5): Gute Lage, aber schlecht geplant und organsiert - Sehr gute Lage, sehr gutes und geräumiges Zimmer zur ruhigen Parkseite, offene Spa im DG mit Blick auf den Ueno Park Frühstück vollkommen desorganisiert, viel zu wenig Sitzplätze für alle Gäste und die Qualität dem Preis absolut nicht angemessen, definitiv nicht empfehlenswert. Lange Wartezeiten an der unterbesetzten Rezeption. Schlechteste Preis- Leistungsverhältnis unseres 2,5 Wochen Japan Aufenthaltes
- Artic (10/5): - Terrific location. Friendly staff. Comfortable room and a nice little onsen to relax in
- Wolfram (5/5): -
- mei ann (9/5): Excellent for families with young children. - We stayed on the top floor of the property. The room was very spacious and clean and very well equipped. Love the public bath on the top floor - it had a lovely view of the Ueno park. Location was excellent - walkable to many food and shopping places. Staff were friendly. Very suitable for families with children. We enjoyed our stay. nothing!
- Selini (9/5): -
- รุจิธรรมธัช (8/5): -
- Isabel (8/5): Very very good. - Service!! And the Bath on the 14th floor Room could have been slightly bigger for ‚superior‘ bedroom
- Robbert (7/5): Prima, maar matig ontbijt - Ligging in Tokyo vlak bij Ueno is perfect Ontbijt viel erg tegen
- Madison (4/5): - The location was good. The elevators were very inconvenient and also the stairs were unavailable. We had to wait often for 5-10 minutes just to go down one floor.
- Heidi (7/5): Schöne grosse Zimmer, Dienstleistungen ausbaufähig - Sehr grosse Zimmer mit einer fantastischen Aussicht. Es werden Pyjamas zur Verfügung gestellt. Man hat einen Kühlschrank, eine kleine Küchenzeile und einen Esstisch. Die Zimmer sind schön und für Familien sehr geeignet. Im obersten Stock hat es ein kleines Onsen mit einer tollen Aussicht. Das Personal war sehr freundlich und hilfsbereit. Nicht weit von mehreren Bahnstationen - man kommt von dort aus gut überall hin. Es hat auch einen Express Direktzug zum Flughafen (Plätze müssen im Voraus reserviert werden!) Zimmerreinigung nur alle 3 Tage - und auch da wurde nicht besonders gründlich sauber gemacht. Die Handtücher wurden zwar gewechselt, aber sie benutzten in einer Ecke liegengelassen und die Mülleimer standen offen. Im Vergleich zu anderen Hotels hatte es relativ wenig Ausstattung (Toiletten- und Beautyartikel). Ebenso das Onsen: Es war nicht besonders sauber, im Wasser schwammen Artikel und man musste seine Handtücher/Waschlappen vom Zimmer mitnehmen. Was gar nicht ging: das Frühstück. Es gab labberiges Brot (schmeckte nach Plastik), die Rühreier und der Kaffee waren ungeniessbar. Es gab auch Cappuccino von der Bar, aber der war nicht inklusive und kostete 600.- Dieser war jedoch ok vom Geschmack. Vieles war leer und die Angestellten kamen mit dem Nachfüllen nicht nach. Ich wartete 30 Minuten auf ein Messer und habe am Ende mit einem Löffel mein Brot gestrichen. Buchen Sie lieber ihr Zimmer ohne Frühstück und frühstücken Sie irgendwo in der Gegend.
- Timea (9/5): -
- Mayumi (8/5): -
- Brandon (10/5): Excellent Hotel in a Perfect Ueno Location – Steps from Ueno Park & Ameyoko Market - This hotel is in an excellent location in Tokyo, right in the heart of Ueno. The rooms are very comfortable with great beds and a high-quality, modern bathroom. I especially liked the compact kitchenette with a fridge — it’s well-equipped and perfect for preparing simple meals. The breakfast is decent with a good variety of options to start your day.
- Karen (10/5): A gem in Ueno and perfect for a first stay - The location, across from Ueno Park and close to several train stations was perfect. The staff was amazing, the room was comfortable. Laundry facilities were a plus as was the breakfast and lovely onsen. A great spot in Tokyo. nothing
- Zane (10/5): - It’s very close to Ueno Park!
- Tamara (9/5): -
- Kaitlyn (8/5): Convenient for return to airport - We stayed at this property as it is walking distance from Keisei Ueno station to easily get back to Narita airport, and it was perfect for this! Very clean hotel and kind staff, lovely cafe in the lobby as well with decent food and drink. Great amenities including the public onsen. Room was a bit larger than some of the others we had on our trip, which was nice for packing up from our trip. Honestly didn’t love the area other than the park close by - lots of hostess bars with girls out front in the streets right by, which wasn’t our favorite. Beds were fine but not the most comfortable. A bit further from subway lines than we might have preferred.
- Nur (10/5): Excellent stay with kids & family ! - Everything! Location is good too! Easy to find halal food!
- Carly (10/5): -
- Christine (9/5): I would gladly stay again and recommend to friends! - Location was pretty good, just opposite Ueno Park, konbinis, drug stores, food options all within walking distance and about 7-10 mins walk from a train station. Really liked the rooms - cosy, quality bedding and pillows, spacious, a functional kitchenette. Pyjamas provided. Staff were friendly and helpful. Amenities on demand - eg hair brush, tooth brush, vanity kit, a variety of teas at the lobby, laundry facilities on level 2. Would have preferred a room clean every 2 days rather than every 3 days (for the price). Would have liked more hanging space/clothes hook.
- Akkrapol (8/5): X - X X
- Yiting (7/5): -
- Angélica (4/5): No lo recomiendo - La ubicación. El desayuno era malo: muy pocas opciones y mal preparadas. Los huevos revueltos estaban dulces (y no, no era una tortilla japonesa), no había pescado, mariscos, queso, jamón, jugo de naranja, té, entre otros. Por lo tanto, no cumplía como desayuno japonés ni como desayuno occidental. Por otro lado, al momento de entregar la bandeja, tenían el basurero de desperdicios de cara al público, muy impresentable. Nos quedamos en 11 hoteles durante nuestro viaje a Japón, incluído otro en el mismo barrio de Tokio, y nos sorprendió lo malo del desayuno y la atención. Sobre todo considerando que es un hotel de 4 estrellas.
- Gaurang (4/5): Disappointing - Location, Room size. Maintenance, Cleaning up, There was Dust everywhere in the room
- chaoliping (10/5): -
- Penny Shen (10/5): Three nights stopover in Tokyo to get rid of jetlag. - Location is great. Ueno park cross the road. Room size is great. Room is simply equipped with everything you need. Onsen and coin laundry in the building. Cafe in the lobby. Dryers need to be replaced, they don't dry clothes very well.
- Wendy (10/5): Amazing - One of the best hotels in Tokyo that we had been
- Evelina (8/5): Nice family friendly hotel, big rooms. - Location, close to the Ueno station. Plenty of restaurants near by. Newly hotel, big hotel. Friendly staff. Small area for breakfast considering the hotel is not a boutique size. Breakfast is rather poor, every morning the same option. Capuccino you need to pay extra.
- Hing Man Erwin (7/5): -
- Stephanie (9/5): Great location and free hot bath. - Great location. We loved our room with a few of Ueno park and also the hot bath on the top floor. The breakfast buffet was not extensive and a bit pricey for what you get.
- Jodie (9/5): - Great size for a family
- armand (8/5): Un havre près du parc d Ueno dans une ville intense - Localisation très pratique, taille des chambres, vue sur le parc d Ueno, serviabilité du personnel Petit déjeuner de qualité et de confort très modestes
- Amy (9/5): Great location and great facilities. - Great location, walking distance to multiple stations. Great having the park opposite for some green space.
- Marie Louise (10/5): -
- Wan Ying (9/5): - The property is modern and new! The family room is huge for Tokyo standards. Very near to the stations! The other type of room is relatively standard. Needed a bit of creativity to open our luggages. One of the bunked bed smelled like yogurt or milk.
- Kenneth (10/5): It was a pleasant stay and was a nice place to call home during our trip! - The location was excellent. The staff was friendly and the hotel was comfortable. We did some laundry, and several of the dryers were idle with other guests’ clothes in them. It’s not the hotel’s fault, but it was very inconsiderate of other guests. We waited about 30 minutes for someone to come take their laundry. One other thing was that the housekeeping left the room partly made up one day. The blankets and pillow cases were left folded in our room.
- LOEILLOT (8/5): - Localisation de l'établissement, accueil et personnel L'espace petit déjeuner pourrait être un peu plus grand et avec plus de choix.
- Henrietta (8/5): Excellent friendly experience for our first night in Japan - Room temperature, freshness, comfort and cleanliness were all great. It was quiet and the shower was perfect. Reception staff were very helpful and friendly with enough english to understand and be understood on the basics. Breakfast was basic but good. Nice coffee. Organisation of buffet around coffee and cereal was cramped and crowded.
- Sarah (8/5): -
- Adeline (5/5): Chambre ok mais manque de service - Nous avons aimé la chambre pour 4 personnes Le petit déjeuner était trop pauvre et il fallait payer pour le moindre extra, ne serait-ce que pour un expresso. Pas de fruits. Aucun service, les lits ne sont pas fait.
- Kelvin (9/5): - Beautiful view over the Euno Lake, good sized family room for Tokyo, very clean and well presented hotel.
- Donna (8/5): Perfect place for families, couples and singles - Fantastic hotel in a perfect location. Close to shops and trains and directly across the road from a gorgeous lake and park The buffet breakfast had very little variety, but the service and coffee were amazing
- Loïc (9/5): -
- Maria (10/5): -
- Mendoza (10/5): -
- Troy (7/5): Overpriced - Clean & convenient Very basic, small & lacked ammenities for the price
- Donna (10/5): Highly recommend this property. - The location was fantastic, the rooms were spacious and well thought out. The interior design was great. We had everything we needed, including washer/dryers (that don't require coins to operate). The staff were so friendly and helpful. We were travelling with kids, and stayed in 6 hotels during our time in Japan, most of them 5-star and this was our absolute favourite. Nothing, this place was perfect. Please don't change a thing.
- Laura (9/5): Perfect for families, a nice way to transition into Tokyo - Loved everything! This was our first stop/stay in trip to Japan with 2A 2C and couldn’t ask for more. The reception staff were so helpful and facilities were 10/10. The onsen on the roof was so relaxing after big days of walking. Being across from Ueno park and close to the action of Ueno was so great. We had trips to Ginza and Asakusa and was loved coming back to Ueno. Felt incredibly safe too! I booked Superior Family Japanese-Western Room and this meant one of us (me) had to sleep on a fold out mattress on the floor. Not a big deal but wasn’t as comfortable as the other beds.
- Katherine (9/5): Wonderful family accomodation in the north of Tokyo - Loved the location. Room set up worked well for us and good space. Had a small kitchen and we asked for a toaster which was provided. Public bath had lovely views over the park. Breakfast run by a separate cafe. Could not eat at the cafe as eat a gluten free diet so ended up self catering in the room.
- Mr.Pasit (8/5): ที่พักดีย่านอุเอโนะ - ทำเลที่พักใกล้กับตลาดอาเมโยโกะ ใกล้สถานี รถไฟ Keisei เดินทางสะดวก ห้องพักอยู่สบาย พนักงานดีให้ความช่วยเหลือ โดยเฉพาะวันแรกที่เข้า check in เอารถเข้ามาแล้วเข้าประตูข้างเพื่อเช็คอินได้ สะดวกมาก แล้วหมุนรถให้เอารถออกได้ง่ายๆ ริมถนนใหญ่ กลางคืนเดินมาจากตลาดจะค่อยข้างมืด ถ้าร้านค้าปิดหมด
- Amit (10/5): - Great location, spacious, clean. The rooftop public bath was a treat.
- Mr.Pasit (8/5): -
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