Winter Escape On Perfection - Ski In Out, Pool & Hot Tub

Location: 20 Kettle View Road, Big White, ca

Star Rating: 6.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Swimming pool
• Pets allowed
• Non-smoking throughout
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Covered parking
• Swimming nearby

Rooms Available

• One-Bedroom Apartment

  This apartment's standout features are the hot tub and fireplace. Featuring a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony with mountain views, this apartment also provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Shallow end
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Chris (3/5): Mediocre - Great spot right on the hill Very small, not very clean, plus management isn’t very good or friendly
• Azita (8/5): We really enjoyed our stay. - Ski in ski out. Close to Village. Very clean, well stocked condo. Pool and hot tub are new and awesome! Condo was tight for 4 people. Building is old and dated.
• Paul (9/5): Great place - Best location in town, right on the slope, private, family of 3. Located in apartment block. We loved it, big white is epic. We will be back for sure.
• Lee (1/5): Beware, terrible experience, DO NOT STAY HERE!!! - We arrived at the property on the evening of our check-in day and it was not cleaned after the prior guests. Dirty sheets and towels everywhere. This is a pretty fundamental requirement for providing an accommodation service, yet we we were met with a very poor and extremely rude response from the owner. They did not answer the phone number provided on the fridge and then messaged to say to stop calling and check a message on booking.com. The message did not come through immediately, but when it did it said that there was nothing they could do about it and we should change the sheets ourselves and they'd get a cleaner the next day! No apology was offered at all at any stage. No refund and cancellation or other compensation was offered notwithstanding the request made and follow up undertaken by Booking.com on our behalf. We had to clean the place ourselves that night as there was no other available accommodation in Big White. Disgusting. It doesn't take much to offer an apology and communicate with your guests in a courteous manner. We received no further communication about when the cleaners would be arriving the next day, despite our request and so we could organise our day. These people need a lesson in customer service and should not be allowed to advertise their services on Booking.com or Airbnb.
• Elizaveta (9/5): Superb - Everything was great at the property. The location is amazing , right on a slope, and nice view.Apartment stack with supplies. Grate bathtub. Property was advertised as 2 bedrooms. It was only 1 bedroom. Ii would say it was misleading. I was staying with my son. And one of us had to sleep o. Pullout sofa. It was OK. Just don't like to be messled.
• Jack (9/5): Superb -
• Matti (5/5): "Great location and clean unit, but poor management company, maintenance issues & lack of comfort - Great location, right next to a ski run. Free covered parking. The unit was clean and kitchen relatively well equipped. The unit and the entire building could use some improvements and maintenance. Poor customer service and communication from the management company. They simply refused to call us back to solve a problem and misinformed us about what is included in the unit when we reached out before the stay. Check-in was cumbersome as we had to search for the key in an lock box that was frozen and unmarked amongst tens of lock boxes, in the dark. Bed is rock hard, more like a futon, not with a comfortable mattress. Photos look better than the actual unit.

Photos