Sumitomo7 Apartment & Hotel

Location: 13 Ngõ 41 Phố Linh Lang, Hanoi, vn

Star Rating: 7.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Ironing service
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Allergy-free room
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle

Rooms Available

• One-Bedroom Apartment

  The fireplace is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment features a washing machine, soundproof walls, a mini-bar, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Kitchen
  • Fireplace
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Apartment

  The fireplace is the standout feature of this apartment. Boasting a private entrance, this spacious apartment also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, soundproof walls, a mini-bar as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Kitchen
  • Fireplace
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Shimotori (8/5): -
• Susan (8/5): It was very clean and comfortable and would stay again - The location
• Kimberly (7/5): The apartment pictured smells like cigarettes - The bathtub in the second apartment I was brought to was good. The first apartment reeked of cigarettes all throughout. I had to switch apartments
• David (10/5): A great apartment to stay in while in Hanoi - Convenient location, clean and spacious apartment. Lots of food and drink places around. Balconies are small
• Dalibor (10/5): Exceptional -
• Nikolay (10/5): Exceptional - Simply the best accommodation in Hanoi. All was perfect.
• Duong (10/5): Exceptional -
• Lan (9/5): Superb - Great apartment. Because i can use the washing machine
• George (8/5): Very good -
• Maria (9/5): Superb - Convenient location, surrounded by many entertainment venues and restaurants
• Ueno (10/5): Exceptional -
• My (5/5): Unfriendly and unprofessional staff - The facility was decent - cleanliness is fair, and daily cleaning service and assistance are available during the day and outside business hours. The staff, including the navigator and the cleaning ladies, was not professional! Firstly, they woke me up at 8 a.m. asking for a deposit as a pet owner (although no pet in the apartment yet. Then later on, one staff member intruded on my room because she knocked on the door and nobody answered?! (I am sure she didn't mean anything bad, but I considered it a lack of tact!) Secondly, they didn't really make it clear when they would refund me the deposit. I checked out at noon on a Saturday and I understand that they had to check the property before refund. However, the navigator didn't let me know the refund plan, only when I asked, and she was very vague about it. Suddenly, there were so many steps and people involved (boss, accountant, property check,....) Then when it was the deadline for the refund, the accountant went out ?! Another delay. I tried to call the navigator, her phone number was unavailable for an hour?! I did get my refund, with quite a bit of inconvenience and dissatisfaction as a bonus :) The system and the company sounded professional. Yet, the service and staff behaviors and attitude were annoying and improper! I didn't feel being treated fairly and my privacy wasn''t respected!
• Sahana (9/5): I liked here but some time . Not available room - Very good location
• Yori (9/5): a remember vacation - It is main street with new apartment
• Phong (5/5): Passable -
• Coebin (5/5): Passable -
• Thuy (9/5): It has washing machien and dry . I can do bg my self . - Apartnent is very bright. The sun can come room in the morning. I can not bring my pet
• Brads (9/5): Superb - Room is not high as ny request. But is it nicr . Bright and have balcony I saw washing machine abd dry in room . I think i can do it but not . Housrkeeper came my room to fo it. I like i can do . I will request next time to do my myself
• Dmitry (6/5): Pleasant - The furniture and kitchen. No cleaning, drips from the ceiling in the bathroom, no soap/gel/shampoo, no dim light in the bedroom, the shower was cold.
• Chau (7/5): friendly, nice facilities - this is service apartment and the size is perfect, totally silent nice light from the windows good washing machine clean furniture The bad smell from the entire room I often smelt it somewhere cant be defined... wonder whether the mob wasn't clean so it left the bad smell or the humidity in ha noi bring effect on the house and i was uncomfortable when i arrived and found the washing machine was on use... the staff told me they could take the laundry later
• Phong (8/5): Very good -
• Duy (1/5): Bad -

Photos