Van Nuys Homes for the Soul

Location: 14303 Sylvan Street, Los Angeles, us

Star Rating: 6.1 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 05:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking throughout
• Shared kitchen
• Cashless payment available
• Contactless check-in/check-out
• CCTV outside property
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Queen Room with Shared Bathroom

  The double room includes a shared bathroom fitted with a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Toilet
  • Toilet paper

• Standard Queen Room

  The double room includes a private bathroom equipped with a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Toilet
  • Private bathroom
  • Toilet paper

• Bunk Bed in Male Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Toilet
  • Toilet paper

• Bunk Bed in Mixed Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Toilet
  • Toilet paper

• Queen Room with Shared Bathroom

  The double room includes a shared bathroom fitted with a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Toilet
  • Toilet paper

Guest Reviews

• Melanie (10/5): -
• Corey (10/5): -
• Corey (10/5): -
• Moeller (5/5): Pleasant people, but not especially clean or updated property - Very mixed feelings here: I needed to check in after midnight and they were very accommodating!! They had a site manager stay up to let me in and show me around. Everyone on the property was super welcoming and I felt pretty comfortable around them, even though there were only one or two other women that I saw. As a single female traveling predominantly on my own, it's important to me that the guys around me are respectful and I didn't have any issues here. Also, for the price I paid (first-time discount) ... I've literally paid more for a shower at Love's. I always ALWAYS check mattresses - even if I'm staying at the Marriott - and the mattress I was assigned to was not something I felt comfortable sleeping on. I'm sure they would have moved me if possible, but it was 2 am after I got cleaned up and everyone had gone to bed. I ended up leaving early in the morning and staying elsewhere. But again - for the price I paid, you really can't be picky. I just couldn't do it.
• Jacoree (8/5): -
• Davon (10/5): -
• Jacoree (8/5): -
• Jacoree (8/5): -
• Sertell (10/5): Very comfortable, relaxing, and quiet for the most part - Very clean very friendly Staff Sometimes there’s bugs flying around outside
• 吉村友伸 (5/5): ドライヤー無いです - 価格は安い ドライヤーが欲しい
• Arnulfo (10/5): - Nice vibe and staff very helpful.
• Christopher (1/5): -
• Vaca (10/5): -
• Aaron (1/5): -
• Luis (1/5): - Nothing They gave my room away after I paid for the room and when I tried talking to customer service about the situation and they hung up on me and didn't refund my money
• Vaca (10/5): -
• Joves (8/5): -
• Mhalik (10/5): Great value and very hospitable, I would recommend. - The staff was polite and welcoming. The room was exactly as pictured. The other tenants were respectful of all open spaces. It was a great experience at a great value. The common areas and the location.
• Aaron (2/5): -
• Passman (10/5): - Clean place Good costomer service
• Passman (10/5): - Good Good
• Jeanine (8/5): Enjoyed resting, and relaxing to prepare for my work related adventures. - Location, Location, And Location. N/A
• Leslie (10/5): It was clean and comfortable and friendly staff - The cleanliness. Friendly staff and the privacy Nothing
• Jeanine (8/5): I enjoyed a restful night then a relaxing afternoon of retail therapy. - I like the location. N/A
• Soares Prudencio (1/5): Horrible - It was a horrible experience, I wouldn’t recommend it to anyone. The room was extremely bad. They didn’t even give me the room keys, and the door wouldn’t close properly. All my valuables were left in a room outside the main building. The bed was hard, and the blankets and bedding were damp when we arrived. There was no toilet paper in the bathrooms. Simply terrible. We asked for a refund and never saw our money again. They don’t respond to my emails or calls. They didn’t even return the $40 deposit. I paid a significant amount for 8 nights and only stayed 1, they kept the rest of the money. Awful.
• Timaste (10/5): -
• C (7/5): Everything waz okay except for staff - I didnt even know about a breakfast The staff could have been a little more helpful... He waz rude , lazy , just didnt want to help or answer any questions I had...They were very short with me...
• Sanders (10/5): - Really good value.
• Hector (1/5): They scam you out of your deposit - Slightly better than a homeless shelter. Bathrooms were surprisingly clean when I was there. How can one start... This is a modern flophouse/transitional housing for the downtrodden or mega cheapstakes like me at the moment. At $10 a bunkbed, I can see the appeal. I chose a private room for $40 a night, thinking I'd avoid the insanity of these "hostels" in California. I've stayed in flop motels and hostels all over the world, but this place is really one of the worst. #1 issue: THEY DO NOT GIVE BACK YOUR DEPOSIT!!! (EDIT: they finally gave it back after 3 days of nagging them on the phone. They asked me to edit, and I will respect this) I don't care how dirty and roach-filled the place is. At least be honest about money. It is a scam, and they have a handful of other ones in the LA area. tried to contact them after 3 weeks. They asked for the confirmation number and a screenshot of my payment, which I luckily still had, yet they did not issue it. They also have hidden fees for rebooking. Other issues: - The rooms look and smell disgusting. Nothing like the pictures. Roaches and homeless cigarette smell abound. Had to bring in my own blanket and pillow. - Wifi does not work in the rooms - Paper-thin walls with people crying and arguing at night - Flies are everywhere outside because the trash is spilling around the area. Cannot open windows. Flies were inside the room, and I was scared to even touch the curtain. - Cannot check in until 5 pm, and it takes a ridiculous amount of time due to incompetent staff. - Front doors are never locked, so ANYONE can just walk in and out, and nobody would notice. - Bathrooms don't have soap or paper towels. No toilet paper in the stalls. There was a dusty roll on the floor of my room. You really get what you pay for with this. If they gave the deposit back right away, there wouldn't be much of a problem with the price.
• Aaron (1/5): -
• David (10/5): -
• Medina (1/5): Bad services as a business - Never even got to stay there even tho I booked the room on booking.com for a 2 night stay. An even getting there on the check in date they come to tell me sorry but we can not let you stay cause it's to full an they couldn't return my money to go thru booking.com but still went ahead an complete the process of the booking still an I didn't even enjoy the stay cause it was to full . Never giving me a notification are contacting me via email, text, phone call no type of communication at all . So ill leave it there.
• William (1/5): -
• Grigor (10/5): - Everything Nothing everything was it's own place service is good
• Imso (1/5): -
• Arnulfo (10/5): - The place is perfect 😁 and also very polite staff.
• Brenda (6/5): It was ok but the walls are thin snd can hear other guest. I wish it had parking - Price Seen a bug in the room
• LPM0423 (10/5): -
• Paul (10/5): - The people and the price The extra distance I needed to travel
• Paul (10/5): Great deal for the price - The pricing and the people A little out of my way
• Brian (10/5): - I really liked Alex he should be famous. He’s a rising star reader
• Randall (3/5): -
• Frank Jeuring (1/5): Terrible - Nothing at all I booked the accommodation some time ago as i like to travel well organized and planned. Looking at the photos in the listing i expected a well taken care of accommodation, as one may expect from a listing on Booking.com. Upon arrival somewhere between 8PM and 9PM, the front door wouldn't open, the lady who worked a shift at the accommodation just looked at us while standing inside busy talking to others guests, not offering any help at all as we already stood there for about 10 minutes, only to be let in by another guest randomly walking in after getting himself some food from somewhere across the street. Once inside we were kindly greeted and checked in by signing a bunch of digital signatures and were told to pay 40 bucks security deposit, which i would have liked knowing about before arriving since i didn't have any cash as i expected to be able to pay using my card. After agreeing to get some cash somewhere in Von Nuys at a local ATM, we were told our room was not available and the guy working there had to actually manually check every room to see what room we could get. Once he found a room that "matched" the one we paid for we were told to wait as the staf prepared the room for our stay. After almost spending one hour in the weird crowded and messy lobby, we were finally told our room was ready and could follow the staff to check out our room. Following the staff member led us through a dark and dirty hallway arriving at room number 2. Once opening the door we were greeted by a deteriorated funny smelling room with nothing in it other than a bed that was too small for 2 persons and visible only had one pillow as there were no other pillows available. The staff told us the pillows and sheets were unavailable as they were all being washed at the moment. The room had a opened window behind the bed with a slightly small and oddly positioned curtain on a horizontal stick.
• Jose (9/5): -
• Vecih (1/5): - nothing
• Johnson (1/5): -
• Joseph (7/5): good for the price - price was great, location was good and staff were helpful. overall stay was great for transition. cleanliness and attentiveness of staff. also the soundproofing could be alot better, walls were very thin so noise was heard at almost all times of the day.
• Brenda (10/5): Very nice 👍 - Nice place 👍
• Brenda (10/5): Loved 🥰 - Loved 👍
• Shawn (10/5): In short, if you are a professionally minded person this is a fantastic alternative to Hotels. - The kitchen is fabulous and extremely accessible . Staff is amazing all around. They make you feel right at home. Nothing! Everything was to my liking.
• Gennadii (10/5): Overall, a very good impression - Overall, a very good impression. Big hostel. The best in LA for the price. No problem with restrooms and showers, big commune zone. G- line metro bus to NoHo subway station and 761 to Santa Monica are in walking distance. Not far from the Hollywood- Burbank Airport. Very safe place- police station is across the street. Management team is really very kind, friendly and helpful.
• Derek (1/5): I hated it - Shits like a mental ward Everything
• Stacee (6/5): -
• Josh (10/5): -
• Josh (10/5): Great place! - Love the family like atmosphere. Friendly staff. Welcoming place. Nothing. It's great here
• Eric (1/5): -
• Chris (10/5): - All clean services and appliances; ....
• Jheeson (10/5): -
• S.Lopez (10/5): Amazing - Very homie :-) clean
• Anthony (1/5): Its ridiculous this location is on the site REMOVETHIS PROPERTY ASAP - Nothing this is a terrible location and in the process for a reimbursement. Everything. Just terrible.
• NikkimynikkiLlc (10/5): My stay was fun lots of mix between young , old , family vibes. - The staff the welcome the village here . I appreciated the staff mostly they accommodate . Everyone is like a family and I was comfortable . I will definitely stay again . This is worth booking especially if you’re in need . I honestly don’t have anything to say about what I didn’t like . Overall my trip went well and everyone in the house was cool. I initially booked by accident the men’s room . When I got there they were like def not let’s get you in the women’s .
• Cable (5/5): -
• YOSUKE (10/5): リラックス出来る。 - 泊まってる人が親切。 子供の泣き声が夜中もうるさい。
• Doru Gabriel (8/5): - Affordable price, enough privacy and clean overall.
• LPM0423 (10/5): -
• Doru Gabriel (8/5): - The property was clean overall and affordable price. The room offered privacy and enough comfort at affordable price. The staff was friendly.
• Aaron (10/5): - Great value for the money, warm and helpful staff would recommend for budget travelers or anyone needing a comfortable place to lay their head. Safe area. Awesome staff
• COMRAD. C14ST (3/5): -
• Aaron (10/5): -
• Grigor (8/5): Good - They don't have towel
• Liam (3/5): -
• LPM0423 (10/5): - Joseph handles the property, people and policies with great care and professionalism. Some people steal and have no morals.
• LPM0423 (10/5): -
• dtgjuedrthsefgsaedfh (1/5): Nope - I didn't get a room here. I booked a room, and when I went to the property, I was told they could not provide me a room. I had to get on the phone with them and get a refund. I didn't get a room here. I booked a room, and when I went to the property, I was told they could not provide me a room. I had to get on the phone with them and get a refund.
• Weiss (10/5): - Clean rooms great staff
• Weiss (10/5): Great place would stay again - Staff was great place was clean the price is right i would highly reccomend to friends and family
• nathanael (10/5): Comfortable, Quiet and Peaceful Stay - Amazing Staff, Great Vibes, Overall a very good place to stay.
• Matthew (7/5): -
• Matthew (7/5): -
• Evans (10/5): -
• Edgar (10/5): Feel at home - Friendly N/a
• Raymundo (10/5): - The value Good
• Richard (10/5): Take me to the moon - Skyrocket in flight Voodoo
• Ashley (10/5): Good place for budget - I have booked at this hotel multiple times in the past few months, the new management is great and a good improvement. There's no where to park really
• Robert (8/5): - This stay was very good and accomodating. The help are good to us and welcoming. And the rooms are spacious and comfortable. Other guests are difficult.
• LPM0423 (10/5): -
• S.Lopez (10/5): - Very quiet slept and couldn't here the outside noise
• Aaron (10/5): NEW MANAGEMENT NEW SOUL - This place has improved significantly over the past few months due to changes made by the new management. Felt like my previous experience was thoroughly addressed and that I would not be left feeling ripped off or taken advantage of. Thank you for making the experience less stressful and making sure we were taken care of! Will recommend!
• John fredy (1/5): - La habitación que nos dieron estaba en pésimas condiciones
• Krystle (8/5): -
• Brenda (10/5): Great spot to stay at if it’s only for a few nights. Room 15 has lots of windows which was ideal for myself personally. - Great place to stay at if you’re looking for a quick get a way. Friendly staff they are very supportive. Small parking area.
• LPM0423 (10/5): -
• Krystle (9/5): -
• Wilmer (1/5): Pésima estancia. - Nada en absoluto. Todo no me gustó.
• Cable (8/5): -
• devoe (10/5): - Awesome location. Very kind. Good group of people. Would highly recommend. The only thing if I had to complain, was the vending machine p we're not working. That's all that's great
• DEONTE (10/5): Nice, comfy, warm stay. - Joseph the house manager was nice, polite, great customer service. N/A
• Raymundo (10/5): Excellent - Very convenient
• Isabel (1/5): - The owner of the property did transfer me to a different location and used my payment on that property for the same 3 days I originally paid for. They need new house managers I didn't like a single thing about it since the second I walked it. Then 3 people me included...were waiting for the house manager to check us in but he was asleep until someone woke him up. Then when I asked for a bottom bunk...he asked me to sign the contract. I told him I'm not signing because there's no bottom bunks available for me. I was unable to walk or climb do to a procedure I needed to get done a few days prior. One of the other lady's that was checking in...was being yelled at by the same person. He had a very bad attitude with the both of us. The whole 20 minutes I was there waiting and dealing with the house manager...there was a guest walking around the house yelling out "you going to jail". Kids were not being watched by there parents and just running around the house and being loud. Very uncomfortable feeling there so I got moved to a way better location.
• Lula (1/5): - Staff was rude unorganized and terrible customers service forced me to leave with my service dog after already informing them prior to stay that animal was coming. Had me moved to a different a different facility 4 hours away traveling just to have the same problems and the new facility was unsanitary unclean and uncomfortable. Staff manager was very rude left us outside for an hour claiming to not know we were coming also gave major problems regarding service dog when we were sent there for I was away because of the service dog also we tried to ask if we could get a discount because of the inconvenience we received and they agreed to the inconvenience but then told us the service dog was no longer welcome after we had already stayed there for two days and there were other animals on the property that were not even service animals. Some of the staff was very nice and helpful the housekeeper was very nice and helpful and some of the other guests there were very kind and polite but the manager was not and made it very hard for us to feel comfortable even gave us dirty sheets to lay on claiming he did not know that we were arriving when it was scheduled for us to arrive the day before. Very unorganized and nothing like the picture.

Photos