Bear's den Lounge and Motel

Location: 33177 Ontario 17 Deep River P.O Box 1120, Deep River, ca

Star Rating: 7 Stars

Property Type: Motels

About this Property

Policies

Check-in: 03:00 PM - 03:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Pets allowed
• Safety deposit box
• Soundproof rooms
• Packed lunches
• Private check-in/check-out
• Kid meals
• Evening entertainment
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Covered parking

Rooms Available

• Double Room

  This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Mosquito net
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Standard Queen Room

  This air-conditioned double room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Mosquito net
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

Guest Reviews

• Sonam (8/5): -
• Michel (10/5): -
• Fran Townsend (8/5): - quiet room no hairdryer in room
• Carol (7/5): Convenient with a great breakfast - The restaurant serves a wonderful breakfast. The hotel is not fancy. It's rather basic, but because we weren't staying there all day, it was suitable.
• Dixie (7/5): -
• Spencer (7/5): Great location - Great restaurant and bar Half of my bathtub was duck taped
• Mike (8/5): -
• Adrian (9/5): - We enjoyed our stay. On site Dining facilities and Bar were good! The pillows provided were not comfortable and extras were not available in the closet. We didn't think to ask at the front desk before bed.
• Jacquie (10/5): Awesome - Friendly staff, great food
• Christopher (3/5): -
• Mildred (3/5): I would not stay here again. - Dinner at restaurant was good & priced reasonably. The bed sheets were crisp & clean, & mattress was comfortable. When reserving room, I entered 2 adults & 2 pets in booking.com fields, & there was no mention of pet fees on the site or when my room rate was calculated. Then upon check-in I was informed the motel charges a pet fee of $20 per pet. The staff & owner were defensive & argumentative when I questioned it but finally agreed to reduce pet fee. The room & motel were only surface clean, & the carpet is obviously cleaned on rare occasion, which is not enough. It's the kind of place where you don't take off your shoes. There is dirt in corners, hallway smelled of body odor, & a funky odor came out of AC.
• Joanne (10/5): - Food and staff were wonderful 👍
• Patrick (5/5): Family wedding. Location was great. Good time all round. - The breakfast was very good. Fast and very friendly service. Good value. Price of room very good. No elevator for anyone with mobility issues if on second floor. Paint peeling off bathroom walls.
• Erin (6/5): Was a pleasant stay overall. - Restaurant staff and food was incredible! Staff was very accommodating. Room needs some fixing up. Paint was peeling in bathroom. No bathroom fan. AC was on but room was still warm.
• Steve (6/5): -
• Dwyer (7/5): -
• Martel (10/5): - Place was very clean. Plenty of room for truck and trailers. Easy access to snowmobile trails. Breakfast was perfect with homemade bread. Nothing
• nina (10/5): -
• Debbie (8/5): - I use to work there Needs update especially the bathroom
• janet (4/5): room was clean but very small, no night table between beds, no place to put a glass of water . - TV did not work No stopper in bathroom sink no hair dryer not pleasant walking past messy utility room to our room
• D'Angelo (4/5): - Lot of effort shown in getting rid of the leftover smoking residue. No sign left of smoking, must of been a lot of work to get rid of. Mattress was absolutely terrible, we are over 50 so we were very sore after sleeping on this mattress.
• Laurie (8/5): Good weather and great food! - Fantastic location for us! And we like having our dog with us. Coffee in the room!!! Or at least complimentary coffee in the restaurant.
• Johane (6/5): -
• Andrew (7/5): -
• Elizabeth (4/5): Not clean, rude person at desk. - The location was good for where we were going. The bathroom was dirty. The shower curtain had stains all over it and the bottom of the toilet had hair and dirt around it.
• Brian (3/5): Unless it gets renovated soon I would not stay here but would eat here. - The staff were lovely and the food in the restaurant was decent The bathroom smelled of urine, there was dirt in the corners of the floor. The lock on the door was just a bedroom door lock, there was a side door left unlocked all night. No coffee machine or kettle.
• Ronald (8/5): -
• Ivan (8/5): Conveniently located, spacious and clean - The location was perfect. The room was spacious and the bed comfortable. The service was efficient. The food in the restaurant was very good. We have often stopped to eat at the restaurant and the service was always excellent The bathroom feels a little too compact. The sink drains slowly. Only a trickle of water came out of the faucet. The towels are rough to the touch.
• Jason (10/5): Great value! - Location, parking and restaurant Dated, not a big deal. Still comfortable.
• Darren (9/5): - Excellent location, clean and friendly helpful staff. Within walking distance to restaurants and the waterfront.
• Tidy (4/5): -
• Pritchard (7/5): - Pillows were too soft, the fridge was noisy
• Dino B (9/5): - Perfect location Convenience of a restaurant is good
• Véro (7/5): Bon rapport qualité-prix - Lit confortable, air climatisé. Bien insonorisé malgré tout. Réservation et check-in très facile. Tache sur l'oreiller et bain dont la propreté laissait à désirer.
• Andre (9/5): Very good and nice area for a nice stay. - Staff very friendly and helpful with a nice smile to greet customers. This motel highly recommended with excellent for services. The bed was lumpy and uncomfortable, but it was for only 1 night. There was only 1 waitress at the lounge serving lots of people at the same time. 1 more would have been less stressful for clients.
• Christian (7/5): -
• John (7/5): -
• Matthew (8/5): Thank you for your hospitality - No shampoo.
• David (8/5): Overall good value and great food - Restaurant was amazing Hotel is really 2-star.. several repairs needed
• Valbuena (7/5): staying with my bike - I like that I could bring my bicycle into the room. The next day it was raining, and I was able to stay an extra 3 hours for a little extra cost. The cleaning lady was fantastic!
• Meier (8/5): Very good - great value, friendly service, clean rooms.
• Edith (9/5): Superb - Clean rooms friendly staff and good food.
• Hammond (4/5): Disappointed - We should have been told about the 45$ extra fee for 2 small dogs. We paid one amount them miserable owner knocks on door demanding more Went from 118 to 163! We want a refund for them lieing .did
• Carol (7/5): Good - The location was perfect for us, the food was exceptional and the staff was super friendly It was dated, but clean. No blowdryer 🫣 no coffee pot
• Ward (7/5): Good -
• Sofia (3/5): Disorganized, unprofessional - Nothing. We were never given a wifi password, restaurant hours, or even a checkout time. There is no front desk service, just indifference. This place operates like it’s allergic to guests. No one works the front desk, so when we arrived around noon, check-in was left to a restaurant worker who clearly had no idea what to do and made us fill out unnecessary forms. After 20 minutes of confusion, one of the owners finally appeared and seemed surprised we even had a reservation, despite us calling to confirm our arrival time hours earlier. When paying, the card machine prompted us to leave a 15% to 20% tip.. for what, exactly, is unclear, since no service had been provided. In the room, the bed advertised as a queen was actually a full. The walls were paper-thin and we could hear everything from adjacent rooms. Checkout was somehow worse: we waited nearly 30 minutes before a man walked by on his phone, took the keys without acknowledging us, and then yelled “Did you pay yet?” as we were walking out the door. Absolutely would not recommend this place to anyone.
• Victoria (10/5): Exceptional -
• Adam (4/5): Disappointing - Great restaurant attached to the motel No soap. Very noisy guests on same floor that were unreasonably loud most of the night, the first two nights. No one to complain to and no one at the front desk in the morning.
• Mackenzie (4/5): Disappointing - The restaurant Room was awful. Stained furniture and horrible bedding.
• Johnson (9/5): Comfortable. Safe. Welcoming. - Breakfast was fast and tasty! The water pressure was amazing! The bathroom in the hotel was small, no hand soap.
• Roger (8/5): Very good -
• Michael (6/5): It's fine for a night - Having the restaurant as part of the same building was nice and convenient. The food was decent. The heating only seemed to turn on at night, the shower curtain sits inside the tub and soaks in the water, and some of the other guests appear to be permanent or semi permanent residents of the motel. The experience was fine for a night, but expected better for the cost.
• Richard (7/5): Good -
• Daryl (7/5): Good -
• Bill (8/5): Good value for a snowmobiler. - The food was excellent and we got a kick out of the robot food delivery. The room needed some work, new paint, etc.
• Toeppner (7/5): Good -
• Lori-ann (3/5): Poor -
• Lucas (8/5): Great value for an overnight stay. Will stay again - Amazing breakfast and great value. Restaurant opens at 6 am The rooms are dated
• Vandette (8/5): Old but clean - Clean but very old needs a good update But it was clean Needs some tlc Shower curtains are cheap lol Just a good update
• Trevor (7/5): Good - Motel Restaurant was very convenient, good food and service. Small town motel...exactly what you would expect.
• Eleanor (7/5): Good -
• Trent (3/5): We definely will stop at the restaurant but never use the hotel again! - The restaurant had an amazing breakfast and the staff were very accommodating. We booked a 2 bed room for two adults and two kids. There was an empty toilet paper roll and just two towels in the bathroom. Grime build up in the bathroom floors. Extremely dusty walls and furniture. Carpet stains and cigarette burns in the bed linens. Paper thin walls so we could hear full conversations of the next door room. I understand the building is old and in need of an update but the cleanliness and lack of toilet paper refill and towels for number of people is a major lack of service!
• Ed (10/5): Exceptional -
• Debbie (9/5): Superb - The Bears Den restaurant serves the best food. There was 8 for dinner and 11 for breakfast. Everyone ordered something different and enjoyed everything and our waitresses were the best. Rooms are clean could use abit of an update in the rooms but for the value they are clean and do the trick.
• Brendan (9/5): Superb -
• Sarah (5/5): Passable -
• David (9/5): Superb -
• Virginia (8/5): We had an excellent, comfortable stay in Deep River at the Bear's Den. Would book again. - The breakfasts were excellent: good food and good value. The dinners were also great. Staff were all very helpful and pleasant. The hotel was quiet. TV remote wasn't working well. The window could have used a sheer curtain to keep out the sun and allow privacy in daytime.
• Kimberley (8/5): Very good - Rooms were ok. Staff was excellent. Room was clean with old stains.
• Nicholas (7/5): Good -
• Kelsey (10/5): Exceptional -
• Chris (7/5): Good - The hotel is dated but the staff friendly Needs some TLC
• David (6/5): Pleasant -
• Laura (7/5): Nice people, decent food, tired motel. - The place is honestly very tired, but the room was very clean. Staff were super nice. Restaurant meal was much better than expected and welcome after a long day, also good value. The place overall is pretty tired. No non-Tesla EV charger in the town, and the ones in Mattawa were inaccessible or broken.
• Prevost (4/5): Disappointing - The bar The food,the room needs tlc
• Curt (10/5): Great staff & location. - Excellent value & great staff & food !! No complaints.
• Theodore (8/5): We will be back again - It was perfect for us close to where my brother lives. We also really liked the restaurant and staff. The traffic noise from the TCH.
• Leclair (7/5): Good -
• Morey (8/5): Very good -
• Ulrich (4/5): Disappointing -
• Wenda (7/5): adequate - good breakfast bed comfortable outdated
• Jeannot (5/5): Ok stay for one night. Thanks - Location TV was unserviceable and no staff available to fix the problem. No TV during the whole evening.
• Wendy (9/5): Superb - Food was exceptional and reasonably priced. Rooms were a little dated but clean. My first trip to Deep River. Will be back again. Would recommend this Motel to friends and family.
• John (7/5): Good -
• Doug (7/5): Good - I like the room and where it is and it was very clean.. I didn't like that you allow people to bring dogs there.. There were 2 dogs on the floor I was on and whenever they were taken out for a walk there was a lot of barking and growling so didn't sleep till very late 1st 2 nights.. You also should hire a counter person for the front.. Your staff is busy in the kitchen because you're under staffed.. The one lady in there is very good.. small lady but she is run off her feet busy.. There was never anyone on the front desk.
• Shawn (8/5): Very good -
• Davila (9/5): Great place for a great price - Price was very affordable. Room was clean, especially the bed. Comfy be'd as well. Had a pet smell, but that is to be expected since it is pet friendly. Other than that was a very good stay, and after some time you don't notice the smell anymore.
• Prevost (10/5): Exceptional - Restaurant attached to motel
• Armour (3/5): Fairly good location at a decent price, but the customer service was absolutely wretched. - It was a pet-friendly option (though beware there is a charge for this that they do not advertise or forecast when reserving the room) The restaurant on site has a tasty breakfast. I was staying at the hotel with my infant son. At 10pm, the property owner started banging on our door repeatedly until we answered, demanding payment for the dog. When we said we had gone to bed and would settle when we checked out in the morning, he demanded immediate payment. Our room was dark, as we had clearly gone to bed, but he did not care. We firmly said we would not be getting dressed to go to the front desk until the morning. (Important note: we did not see anyone at the front desk at any point during our stay. We had to get someone from the restaurant to page someone to check in).
• Bilel (9/5): Superb -
• Matthew (8/5): Very good -
• Gordon (8/5): Very good - Dining room, staff, location Room was in need of up grade big time
• Gary (9/5): Superb -
• Marie (1/5): They safe was very rude and unfriendly They made us feel we where not important - Location Very good
• Christine (7/5): Good - Price was good..rooms were very small Because there is a restaurant there is no coffee in the rooms...seems like they just want as much of your money as they can get. And the phones in the room did not work so could not reach the front desk when there was a problem
• Laura (8/5): Clean, comfy with amazing pub food. - We stayed one-night and ate two meals. Food was fantastic with great service at the restaurant. Room was clean and comfortable. It's a wonderful little motel Front desk is not manned, head into the restaurant for some assistance. The building is getting old but it's clean and well maintained for its age.
• Cory (7/5): Good -
• Lorraine (8/5): Very good -
• Daryl (8/5): Very good -
• Carolynne (10/5): Exceptional -

Photos