Castello Luxury Apartment - in the heart of Milan

Location: 1 Via Giuseppe Pozzone, Milan, it

Star Rating: 8.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Television in common areas
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  This apartment's special feature is the hot tub. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and a shower. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Marco (9/5): -
• olivier (10/5): -
• Konstantinos (9/5): Es war ein insgesamt hervorragender Aufenthalt. - Top Lage, Top Ausstattung. Es hat an nichts gefehlt. Der Lärm durch die nahe gelegene Baustelle. Hat aber natürlich nichts mit dem Apartment an sich zu tun.
• Surace (10/5): -
• Nataliia (10/5): -
• Tsanis (9/5): - All One of the armchairs in the living room could use some repair, and the main entrance door doesn’t always work electronically. However, there is a doorman and a key is available, so access was not an issue. Apart from that, everything was excellent and our stay was very enjoyable. Thank you!
• Guillaume (9/5): Superb -
• Ennie (10/5): wonderful! - perfect location need more kitchen tissue paper pls
• Martina (10/5): Excellent. Incredible location with perfect metro access - The space, location and cleanliness of the apartment was among the best we have experienced There were a couple chairs and a lap in the kitchen that were broken when we arrived otherwise it was excellent
• Mosallam (8/5): Very good -
• Steve (3/5): Liar: lot of noise due to construction in progress - Great location nearby Castello, Brera and Duomo There is major construction going on across the street, which will last for a long time, and there is a lot of noise in the morning. We couldn’t sleep properly. What really made us angry is that when we booked, we specifically asked if there was any construction in progress — because we had noticed something on Google Street View. They told us there wasn’t. That was simply not true. So if you’re thinking of booking, make sure to double-check with them again… and see if they lie again!!
• Nino (9/5): Superb -
• Tamara (10/5): Exceptional - You can't ask for a better location. The app/electronic lock system is over engineered.
• Kathleen (9/5): Superb -
• Patricia (1/5): Very disappointing - Good security system - Location Broken furniture - the arm was ripped off the sofa and broken back cushion Filthy cutlery Dirty crockery Dirty burnt out candle holders Tiny showers I teabag and several crumpled sugar packages in dirty bowl Hard squeaky uncomfortable beds No batteries in TV and Aircon remotes Staff certainly made it unforgettable for al the wrong reasons and assumed we were happy to stay there
• Amna (9/5): Superb -
• Amna (8/5): Very good -
• Joy (9/5): Excellent location, walking distance to everything - Very spacious and modern, multiple bathrooms Showers are very small
• Helen (8/5): For our 2 nights in Milan this was a great property and location. - The location was excellent and really easy to get to. Lift to the property was a bonus. The entry / exit system is all electronic and whilst it was sort of easy it was a pain. We had to make sure we had charged phones and internet otherwise we wouldn’t have been able to gain entry.
• Lim (9/5): Superb -
• Lee (9/5): Amazing apartment in an awesome location. Highly recommend. - Awesome location. Heaps of space. Friendly and helpful staff Wifi didn’t reach far bedroom. Couch was broken.
• Tomova (5/5): Passable - The location was great. Close to most monuments and restaurants. The apartment was spacious and comfortable. It was safe and quiet. It was not according to our expectations and the price we paid. We rented an apartment with 3 bathrooms, but only 2 of them could be used, for 5 people it was not very comfortable. The sink in one of the two working was clogged, and the door of the shower was broken. Two of the chairs in the living room were punctured and could not be used. Even though we said about some of the problems, no one came to fix them. The bed linen for 5 people was not prepared.
• Trevor (1/5): Didn’t stay as to bad had to pay out for another hotel - Nothing Dirty bed bugs furniture was damaged shower door broken place was terrible
• Samantha (8/5): Very good -
• Taline (10/5): Exceptional - It was much better than the pictures, it is huge and very beautiful
• Michelle (9/5): Superb - Beautiful apartment in the golden quadrangle of Milan, close to everything. Fully equipped kitchen for longer stays. Everything is done via WhatsApp so no one yo ask if there is a problem, which for us thankfully, there wasn't.
• Renata (9/5): Superb - The apartment was very well located. The apartment was very nice. The owner was online to assist us everytime we needed. Thank you so much. We arrived very late at night and everything was closed. It would have been nice to have some water to drink (we didn't know if the tap water was safe to drink). The main bathroom had only a hand shower so it was very difficult to have a bath. One of the other bathrooms had a bathroom screen missing so it was also difficult to bath without spilling water everywhere.
• Felicity (7/5): Nice apartment in secure location but hard to get into!! - Great location with large space, including multiple bathrooms. The key system absolutely sucks! Got locked out multiple times and it took the owner/staff a long time to get back to us…after many failed attempts they eventually gave us a key. I would recommend asking for a key to the main door from the start. Showers are small.
• Vahid (10/5): It was a comfortable. - Good location. The apartment is good. The shower room door was missing. One working shower really! Still enough for us. The couch handle was broken. The apartment clearly needs some maintenance but overall our stay was pleasant!
• Petar (1/5): Never again after being severely distressed about being locked out till 5:30am - Location was great The smart lock from street side and apartment door that can only be unlocked with a phone. I came back late from a night out and ran out of battery on my phone which meant I was locked out. I spent the next 2 hours walking around Milan trying to find anywhere I can charge my phone. At 5:30am I stopped a car on the street and pleaded that they charge my phone enough so I can get into the building. Also, we had to put the linen on the beds ourselves as these were just left in the cupboard for us to do. Also, the shower is tiny and has no door.
• Christina (8/5): Very good -
• Nassma (10/5): Great location and apartment! Staff were very helpful. Clean apartment. Will book it again when in Milan. -
• Annemai (8/5): Very good -
• Valdas (9/5): Superb -
• Emma (5/5): A nice stay but room for improvement - The property is in a great location in Milan and in a quiet safe building. It is quite spacious and looks luxurious. It has a very well appointed kitchen including a sandwich toaster and a smart TV which was lovely. The apartment looks lovely on the surface but is really lacking in a lot of ways. There is no overhead (ceiling) lighting in the apartment and the apartment is quite dark. There are 3 bathrooms, 2 are identical with very small showers. And when I say small, the opening to the shower was approx 18cm. I couldn’t get in the shower. After discovering this, and that the washing machine was not working (error message) I rang the owner in tears. He was very understanding and reassured me we could cancel the booking if need be. The maintenance person came the next day and showed me how to close the dishwasher door to get it to work. But that it does need to be replaced. The only solution for the shower was to take one of the doors off, from other remarks it seems that has been done before. As others have pointed out the electronic door is tricky until you master it. There is major construction across the street which starts work before 7am weekdays. It is quite noisy. I think it will be ongoing for sometime and the owners need to advise prospective guests.
• Akyl (10/5): Exceptional -
• Richard (8/5): Very good -
• Ranya (9/5): Very good location - Location Door lock was very complicated, lights need to be increased
• Nancy (9/5): Superb - Great location and space for three people! And three bathrooms was a bonus. Very walkable location. The door code to open and lock could have been easier, but we got the hang of it!
• Shellie (8/5): Excellent location and best apartment of the 8 we stayed in during our European trip - Great location, close to everything. Spacious and updated. The lock system wasn’t convenient. We should not have to download an app to use. Our wifi didn’t work half of the time so frustrating. The owner said he didn’t have a spare key. And the previous occupants didn’t vacate and had access to our baggage which didn’t seem appropriate to us. It was Very expensive because we didn’t realize it was fashion week. That was our fault.
• Galit (10/5): for one night, it's a good and convenient solution. - The location was excellent and accessible. They allowed us to enter the room early to put our suitcases down, and we could explore. The apartment owner was available for any questions. The apartment was spacious and clean, with a large kitchen and an excellent fridge. There was a coffee machine with incompatible capsules, so we couldn't use it. The apartment was dark. The air conditioner was noisy. Bathroom towels didn't absorb well. The shower was cramped. The bathtub faucet wasn't convenient. The TV in the bedroom didn't work properly. The kitchen wasn't well-equipped.
• Melissa (8/5): Very good -
• Khobkhoon (5/5): Not impressed. Not worth money. - 1) Smelly and stinky air conditioners. They were probably not used for quite a while. When we turned them on they smelled old and stinky. Probably not been cleaned for years. 2) Wifi was pretty poor. The only area seemed to work was the living room but beyond that the signal was getting lower. I stayed in the furthest room (just 5 m away) and the signal almost zero. 3) No luggage deposite available. Actually no human to talk to there at all. We enquired about depositing our luggages days before arrival but never received response. Once got there, we inevitably had to made call from our internation roaming phone and turned out that the owner could accept them only until 2pm but not the rest of the day. He told us to find third party service instead but once we asked for anywhere nearest or cheapest or reasonable price, etc, he could not suggest us but told us to find on our own.
• Mongmong (10/5): Clean, large apartment in the heart of Milan. - Everything could be controlled easily from the app.
• Fabian (10/5): Exceptional -
• Tarik (10/5): Exceptional - It was nice and clean
• Arman (5/5): Passable - Location There was no one to accept the luggage before check-in or after check-out. The beds were not comfy at all.
• Nit (9/5): Superb -
• Mohammad (10/5): location and facilities is Excellent . - One of the best locations for apartments in Milan, very close to the center of Milan, and there is no need for any transportation or car to reach the market, and its safe . the apartment is very clean and has all the basic services and facilities you need . The owner of the apartment was very helpful and I thank him for his communication and services. I highly recommend this apartment to everyone who comes to Milan for tourism or business. Nothing at all .
• Nancy (9/5): Superb -
• Scott (10/5): great place and value! - close to Duomo!
• Jovilyn (2/5): Worst place we’ve stayed. We were not given the value for our money spent - Location was good 1. No water heater at night 2. Very poor lighting 3. Wi-Fi very poor 4. Used toiletries were fully stashed inside one of the toilet drawers 5. Master’s toilet sink is clogged
• Vicki (7/5): perfect location and spacious - location perfect. large and spacious. Half of the towels were dirty. One towel was wet with dirt marks on it, which was not pleasant. such a shame as apart from this it was a great property.
• Nicole (10/5): The apartment was super comfortable, perfect location, value for money and perfect for our family of five! - Everything!
• Mathieu (7/5): Good -
• Donovan (8/5): A very pleasant stay in a comfortable and spacious apartment in a great location. - The location was excellent, the apartment is very clean, modern and roomy. It was great that we all had a bathroom each! I think some more instructions regarding the waste facilities and better guidance on how to open and lock the door would have been helpful. Unfortunately the wifi was a bit hit or miss, it didn't reach the furthest bedroom.
• Paige (10/5): Exceptional -
• Avi (9/5): Luxurious apartment in the heart of Milan - The apartment is spacious and the location is perfect, next to shopping streets and restaurants. The well furnished apartment and equipped kitchen made it feel like home. Metro station 50 meters away and a great park just nearby made this an amazing family vacation. Cleaning service as an add-on option would be nice for longer rental periods.
• Nevena (10/5): The group of six enjoyed staying at Castello Luxury Apartment. It is clean and very spacy, all the beds very comfortable - location, cleanliness, comfort... /
• Hike (9/5): Superb -
• Khalid (10/5): Exceptional -
• Moshe (8/5): Very good - The location One of us had to sleep in the living room, with 3 windows without curtains.
• Patricia (8/5): Very good - Comfortable, spacious and close to centre Didn't like you needing internet access to open the doors. Only one of us had internet access as we were from overseas. So it was like us only having one key, so not convenient. Also need in main bedroom squeaked when turning over.
• Kobus (4/5): Disappointing - Great location. Number of bathrooms (3). Willingness to store luggage until 15:00. Maintenance issues eg shower door missing, bath plug not working. Lack of natural light. Sofa bed in living room inadequate.
• Mohammed (9/5): Superb - The apartment is very spacious, clean, well equipped and in close proximity of high class shops. Very specious and well equipped
• Anonymous (7/5): Good -
• P. (9/5): Excellent. - OK. Problem with the parking.... Very expensive!!! 76 euros for two days.....
• Slobodan (9/5): Superb -

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