Heart of the Valley Chic High Level 2BR Apartment

Location: Wickham Street 275, Brisbane, au

Star Rating: 8.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Free wired internet
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Covered parking
• Swimming nearby

Rooms Available

• Apartment

  In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers air conditioning, a washing machine, a private entrance, a barbecue, as well as a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Washing machine
  • Heating
  • Kitchen
  • Private entrance
  • Oven
  • Stovetop
  • Barbecue
  • Linen
  • Clothes rack
  • Cots
  • Shampoo

Guest Reviews

• Tran Viet (8/5): -
• Lynda (5/5): Average place - It was close to the clubs and restaurants, It had great views from the roof top bbq area. The sheets on our bed had stains on them and so did the doing insert, the handle in our bathroom was nearly coming off.
• Taya (10/5): - The host was very quick with responses, answering any questions we had in a timely manner and was able to accommodate any requests we had. It was a very pleasant place to stay and great location. Would highly recommend this accommodation and would definitely return.
• Bailey (5/5): -
• melanie (8/5): -
• Michael (8/5): The apartment was adequate for my needs - It was in a convenient location Location
• donna (10/5): Excellent - The apartment was beautiful . It was lovely and clean. Close to everything. You could walk no trouble. The owner was lovely I contacted her a few times and she was so helpful. Gave me some wonderful places to eat. I will definitely be staying there next time I’m in Brisbane
• Nicole (4/5): Nice appartment just not very helpful - Close to Chinatown Very hard to find. Wouldn’t assist with early check in even though they were asked 48 hours in advance so we missed the event we booked for. Did not provide a code for the key safe so had to call.
• de paula (10/5): -
• Kane (10/5): - Location was excellent Noisy neighbours
• Paul (10/5): -
• Maggie (7/5): - Location, carpark and quite a new building. Check-in procedure. We weren't given the pin no. for the key lock box. (Don't think I've missed any email or text message). Had to call the customer service but it's very noisy in their background I hardly heard what they said. Took a long time to get the key. Would be nice to have some basic tea and coffee, a side table in the lounge.
• Steve (7/5): Solid, clean accom. Convoluted check-in/check-out. Questionable ID requirement - Responsiveness. Too much to read for check in. $500 deposit (excessive and unnecessary). Mandatory ID provision is not necessary and therefore illegal under the Privacy Act (storage and destroying of my ID is also unclear). Keys were kept away from the property on a busy road which made it awkward to return keys as I was driving (and you need the keys to get out of the garage).
• Tamara (10/5): - Beautiful property and clean. Friendly service
• Tricia TT (9/5): -
• Mark (10/5): -
• Liam (9/5): -
• Cara (10/5): Beautiful comfortable stay! Thank you - Lovely and spacious. Very central to everything. I can’t fault it.
• Sophie (5/5): Expensive and Filthy. - The pool The apartment had not been cleaned, the beds were made other than that, there was hand prints everywhere, food under the sofa, hand prints all over the shower and mirrors in both bedrooms, grease all over the microwave, strange smell. The glass to the views absolutely filthy. I can't imagine how much money they're making off this apartment to not hire a good cleaner without pre check in. Check's being made. Also the area is pretty rough I got heckled twice by drug addicts
• Di (5/5): Property great. System of getting in painful - Property was fantastic That the instructions for getting in were promised time after time and I had to ring aussy at the airport and even when hoarding the plane for Dropbox instructions. Then got them but no code roc et into drop box so again had to ring when got to Brisbane. Was a painful check in
• Keeley (10/5): Very nice, enjoyed it very much - Very nice Very clean Very good view Nice layout Needed bigger bowls for my ramen 😔
• Kylie (8/5): -
• Nicole (8/5): clean, comfy stay in a vibrant (at night) part of Brisbane - Apartment itself is great. Very clean. Had everything we needed. Very close to the places I needed to access and eateries..Also easy to get to the airport via train. Beds were super comfy and shower is pretty good. Great to have 2 shower heads to choose from. The smell of the hallways in the apartment block isn't great. Being across the road from a busy and loud pub also not great; the noise started around 5pm and kept going until early hours of the morning. You could hear it inside the apartment. The view from the apartment is pretty average.
• Aljan Andre (10/5): - I like the layout and the spacious place tv has no netflix was looking forward to maximize the place and just stay but can't do anything with the tv theres no remote also. the key guard for the elevator is so hard to tap.
• Rachael (8/5): -
• Kathy (10/5): Good - James street great for restaurants and bars😀 Finding lock box and knowing to swipe not tap information.
• Julie-Anne (8/5): - Location!!
• Sharon (9/5): Thoroughly enjoyable as the location was just a short walk away from my son’s wedding venue. - Every thing was great. The fob key was very temperamental when using the lifts. The TV remote also could be replaced.
• Winney (10/5): -
• Julie-Anne (9/5): - Great location. Lifts were slow and fob was difficult to use.
• Gijsbert (10/5): Heerlijk - De ligging is fantastisch en het uitzicht. Daarnaast veel gebruik gemaakt van het zwembad en de hottub. Paar kleine mankementen. Maar deze zijn met host gecommuniceerd en zouden gefixt worden. De communicatie met de host was zeer goed!
• Gaewynne (7/5): Could have been better - Location The check in process was difficult. We were left standing in torrential rain waiting to get in at 3pm in the afternoon.
• Jett (10/5): Exceptional -
• Sian (7/5): Nice room, good location - The accommodation was very nice, just like the pictures. It was in a area surrounded by a lot of clubs but is very close to the train station, so very convenient! After you have already booked, you are advised you have to then also pay a $500 deposit to a third party website. I was unsure about this but after some research did provide my card details and was much later advised the payment was not successful (despite there being plenty of money in my account). The hosts (which appears to be a larger company based off my communication with them) stated my bank were rejecting the payment but were very slow to rectify the situation. Overall we ended up having to provide our card details 4 times over 3 different sites! Overall it worked out but it was stressful, and we thought we were being scammed. After we checked out it took over a week for the funds to be returned, despite being told it would happen in 2 days! The accommodation itself was lovely but the financial situation has turned me off private (not hotel) accommodation on booking.com
• Giaan (9/5): Overall very good clean and tidy, perfect location and easy to find - The property was clean and tidy. The location of the property was ideal, how clean the property was and it was easy to find the apartment.
• 林瑞萍 (10/5): Exceptional - The location is really great! It is convenient to take the train to other tourist places. Also, that they reply to my messages is really fast. Thanks for trying hard to help us solve the problem during my stay here. On weekends, it may be a little bit noisy. But overall, everything is perfect.
• Layla (10/5): Exceptional -
• Jessica (7/5): Good -
• Jessy-anne (10/5): Perfect city apartment close to entertainment and food - Great location!
• Jessica (10/5): Exceptional - Great location central to everything. Comfortable and cosy place makes you feel at home.
• Nakita (4/5): Not so great - The location was great This apartment was quite small for a two bedroom two bathroom although it was small it was strangely packed with very minimal items, one bedside table very much room for two. Few furniture items. Uncomfortable, not very clean. Vacuum didn't work. TV was on a wonky angle. Had to put some cardboard under so we weren't breaking our necks to see the TV straight. Every bit of furti was wobbly.
• Garry (8/5): Very good -
• Blackley (9/5): Superb -
• Nakita (10/5): Great apartment to stay in for a long stay, it was also very clean and close to every thing in fortitude valley. - Very clean, and tidy. Had everything you needed for a long stay. I liked everything.
• Slaughter (5/5): Passable -
• Gosson (10/5): Great location. Great view Great vibes - Great location. Very clean building. Second bedroom bed was a bit hard. Main bedroom bed was really comfortable.
• Stephen (10/5): Exceptional -
• Alice (10/5): The people we communicated with about the apartment were lovely - The View was amazing! That we had to leave haha!
• Renee (6/5): Pleasant -
• Mark (10/5): Exceptional -
• Daniel (5/5): Passable - Location good. Location was very noisy with a couple of nearby discos pumping out the tunes to 11pm
• Whitney (10/5): Loved it, will be back - Location was amazing
• Lauren (8/5): Very good - Good size and location No milk in the fridge!
• Mark (9/5): Superb - some cups were dirty
• Jacob (6/5): Will do the job, especially if you plan to centre your visit around Fortitude Valley - Nice views, clean, good location. Comfy beds, linen provided and toiletries were nice. Overall met our expectations. Simple/awkward furniture, some minor maintenance needed. This included a broken blind and the communal sauna missing water bucket/scoop. Also, the pre arrival process was a bit extensive and many more details were collected than I expected.
• Paul (10/5): Exceptional -
• Jacinta (1/5): Terrible won’t return, arrived to dirty unit at 3pm, didn’t get access until 7pm when the cleaner rang me. Not a care fr - The location was actually what we needed Arrived to a dirty apartment, lack of care from property manager. Really disappointed
• Erika (1/5): Bad - Absolutely hopeless communication.... Still waiting for a response as to why I haven't received the $400 security deposit. Would not recommend
• Ryan (10/5): Exceptional -
• Rick (10/5): Exceptional -
• James (10/5): Had an awesome stay, the team communicated everything so well, and the facilities and amenities were tops! - Easy to access all amenities. Very clean, incredibly spacious!
• Cameron (10/5): Easy and convenient - The location is amazing very close to Brunswick Street. The rooftop deck BBQ area is impressive, amazing views.
• Marie (9/5): Very clean and comfy apartment. Great location and quiet - Location was great as we had an event at Cloudland so easy to walk to.
• Mcnaughton (9/5): Good size, great location - minor disappointments - Great location, spacious clean. Disappointed in that the main reason we chose those property over others was it had a sauna, which did t appear to be working when we were there. Instructions on aircon etc would also have been good as this also didn’t seem to be working to capacity. I would have preferred instructions on entry and conversations be added to the app instead of having to sort through emails all the time and scroll down through numerous previous correspondence to find latest text.
• Brandon (1/5): Owners may try to scam you! - Room was nice and clean. Convoluted Way to receive the keys to the apartment. Constantly doing everything through 3rd party sites and apps. Owner then tried to scam more money by saying I hadn't made a payment, even though all payment are charged to your account through their end. After waiting to get my bond back it came back $12 less then what I gave, only then was I told about a surcharge from using these 3rd party systems. 0/10 for the stay.
• Martin (8/5): Very good -
• Hewett (10/5): Exceptional -
• Anonymous (10/5): Exceptional -
• Kersten (5/5): expected cleaner, and wouldn't book again given it was so difficult to collect key - Location The collection of the key was terrible. I was sent wrong box number with wrong code. As a result of waiting we were approached by a few homeless and drug people. Not a good start. I wouldn't stay again as I didn't feel safe dropping key off in the early hours when we left.
• Loretta (9/5): Was amazing. Will stay again - The views, cleanliness and home like feel Everything was great. Can not fault
• Leisa (8/5): Very good - The apartment was clean and had good clean furniture. Bathrooms were clean and had the essential items required. Parking and access was easy and the hosts were very lovely to deal with. Having to get the key at another location close by wasnt great, but I can understand why its done that way. The app to find the key location was a little clunky and took a while to load and show the key safe code but once it loaded it was easy peasy.
• Amy (8/5): Very good -

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