Exarcheia Comfort 1-BR

Location: 132 Ippokratous, Athens, gr

Star Rating: 5 Stars

Property Type: Apartments

About this Property

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. This apartment features a washing machine, a tea and coffee maker, a TV and a balcony. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Washing machine
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Drying rack for clothing
  • Wine glasses
  • Shampoo
  • Body soap

Guest Reviews

• AnGrDo (9/5): -
• Xin (1/5): - We didn't receive the message from landlord about how to fetch the key so that we couldn't live in as planned. We called the landlord many times but nobody answered. We also left many messages via Booking but no reply at all. We prepaid all the fees but had to look for another hotel during our stay in Athens. Our friends in Athens and we kept contacting both the landlord and Booking only to be informed that no refundable at all. The reason is that the instruction of how to get the key was sent to me. But the point is we didn't receive it at all. In the automatic reply the landlord said we could reach to them according to the phone number they give if we have questions about how to get the key. We dialed again and again and no one answered at all. Friends in Athens even arrived the apartment before we arrived Athens but no instruction of the key. 差评。提前预定了这家民宿，预付了所有的房费，但是没有收到关于如何取钥匙的详细信息，只有一封邮件，告之房东电话，说有关取钥匙的细节打这个电话即可。雅典的朋友按照这个电话联系房东多次，都是没人接，朋友甚至提前去了公寓门前，也没有任何有关钥匙的线索。这个bug导致我们到了雅典后，住不进这家民宿，不得不临时找旅店，花费更多。我们很生气，要求退费并补偿这几天住宿的损失。这时，房东才终于有回复，告知已经通过app告诉我们如何取钥匙。但问题是我们并没有收到任何信息！我们把各种证据截屏也发给了Booking。Booking的处理回应：从系统中看到房东发给我们取钥匙的信息，所以也认为不能退费。这里的问题是：从booking 到房东，都认为只要系统发出取钥匙信息，房客就一定会收到——如果房客没收到，对不起，房东电话打不通，你也无从知道钥匙究竟怎么取；Booking也不负责告诉房客钥匙怎么取（虽然在申诉环节，我们知道Booking是完全可以看到房东发的信息），所以你交了房费也住不进去，房东和Booking对此也无需承担任何责任。对Booking的处理非常失望，只维护房东利益，不维护租房人的利益；房东对自己给的电话打不通，也不做出任何回应。

Photos