Cozy 1BR Apt Comfortable Design/@ Schönbrunn

Location: Krichbaumgasse, Vienna, at

Star Rating: 5.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Non-smoking throughout
• Staff adhere to local safety protocols
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access
• Covered parking

Rooms Available

• One-Bedroom Apartment

  This apartment includes a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The apartment offers a washing machine, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap

Guest Reviews

• Demir (1/5): Urgent Complaint Regarding Unacceptable Apartment Conditions in Vienna The apartment was in complete - Viyana'da gece saat 23:30 civarında vardığımız bu daire tam bir hayal kırıklığıydı. Daireye girdiğimizde içeride yoğun bir sigara kokusu vardı, masanın altında sigara izmaritleri bulunuyordu. Koltuk çok kirli ve yıpranmıştı. Yatak odası belli ki temizlenmemişti, yatağın üzerinde kullanılmış duş havluları ve havlular duruyordu. Oda başka biri tarafından kullanılmış gibiydi. Genel temizlik son derece kötüydü ve dairenin içi çok kötü kokuyordu. Ailem için özellikle de küçük kızım için bu durum çok travmatik oldu; gece boyunca ağladı ve psikolojik olarak hepimizi etkiledi. Bu nedenle o gece bu dairede kalamadık. Ev sahibine hemen yazdım fakat hiçbir şekilde yardımcı olmadı, paramızı da iade etmedi. Booking.com’a da durumu bildirdim fakat ne yazık ki olumlu bir dönüş alamadım. Böyle bir deneyimi kimsenin yaşamasını istemem. Temizlik ve müşteri memnuniyeti açısından kesinlikle tavsiye etmiyorum. Subject: Urgent Complaint Regarding Unacceptable Apartment Conditions in Vienna Dear Booking.com Support, I am writing to formally file a complaint about an extremely disappointing and distressing experience we had with a property we booked through your platform in Vienna. We arrived at the apartment around 11:30 PM and were shocked by the condition of the property. The apartment was in an unacceptable state: There was a strong smell of cigarette smoke everywhere. Cigarette butts were found under the table. The sofa was in terrible condition — very dirty and damaged. The bedroom had clearly not been cleaned and seemed to have been used by someone else. Used towels and bath towels were thrown on the bed. The entire apartment smelled very bad and was completely unhygienic. Due to these conditions, we could not stay at the apartment that night. It deeply affected our family, especially our young daughter, who was extremely upset and cried heavily. This experience caused psychological distress and ruined the start of our stay in Vienna. I contacted the property owner immediately, but unfortunately, they were not helpful at all and refused to refund our money. I have also contacted Booking.com through the app, but I have not received a satisfactory response. I kindly request that this issue be seriously investigated and that we receive a full refund for this unacceptable situation. I also ask that the listing be reviewed to prevent other families from going through a similar traumatic experience. I look forward to your urgent response.
• Vladimiras (3/5): Extremely poor - The host was easy to contact and replied pretty quickly, also provided us with where we should park our car (since the property doesn’t have parking). Also the Wifi was good. There was so much wrong, first of all: almost nothing was clean. The bedding was dirty and damp, rolled up terribly and thrown in the closet, a lot of the stuff like pillows, blankets etc. had stains and just overall were nasty. The furniture was falling apart, cabinets did not open without falling, the AC didn’t work, etc. Another thing was that there was a TV but no remote, but when I was making my sofa/bed I found the remote BEHIND the sofa, squished, with the batteries falling out (and the TV didn’t even work) This just shows how the hosts don’t care about their equipment and how they don’t even clean properly. If you get an apartment on 2-3rd floor, don’t even bother trying to bring your suitcase up the stairs - they’re so steep that they’re barely even walkable. There were so many problems with the property that if I would name them all, I would reach the character limit. The photos you see uploaded here are much different from reality. We understand that we shouldn’t expect a lot from an apartment this cheap, but the complete ignorance is just next level. It’s bare minimum to take care of the place, let alone clean it. This was really disappointing knowing that the hosts were really nice :(
• Lenka (4/5): Bathroom was in pretty bad shape. Bed was not comfy at all. Bathroom was dirty. -
• Marie (7/5): Good -
• Agnes (1/5): Bad - It was the worst apartment that I have rented in my life. I made the reservation for 1 adult and 2 kids. The sofa bed wasn't prepared ,the bedsheet was thrown inside the wardrobe half wet and had to dry it with the hairdrier. The A/C was on ,but not working when outside are +35 degrees and inside were almost the same,and replaced it with a fan that didn't do much. The place was decent clean, but the dishes were awfull,pots and pans dirty ,glasses half washed. The wifi non existing ...i tried searching with 4 different devices,none of it found it... After 2 hours of waiting my kids decided that they cannot stay i these conditions. I am requesting a refund for this unacceptabil experience.
• Alina (9/5): Superb - Good value for the money paid, good location, everything we needed available
• Jáchym (10/5): Exceptional -
• Kamberovic (10/5): Everything is beautiful and clean! I recommend this accommodation because it is really perfect! - Perfect I have no complaints!
• Tran (6/5): Pleasant - large space the toilet is uncomfortable. When defecating, you should change to another type
• Bobby (5/5): Near Public transport and shopping facilities - The location was really close to the shopping street and public transport . The only thing this apartment provides is clean bedroom and living space. Not even basic facilities like heater or hot water was available for the first night and was only fixed in the second day.The blankets provided were used by someone or not washed as we got replaced by night 10 pm.We lost literally an evening becos of the lack of basic facilities.As per booking.com advertising , facilities like washing machine and Microwave should be there but it was just false advertising. The toilet always had a foul smell that we even had to personally buy room freshner to avoid the smell.There was not even a floor mat in the bathroom Pros :- The contact person was a great listener .

Photos