Smart & Luxury OLD TOWN Apartment

Location: 38 Dlouhá, Prague, cz

Star Rating: 9.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• Studio Apartment

  Featuring a private entrance, this air-conditioned apartment consists of a kitchenette, 1 bedroom and 1 bathroom with a shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Toilet paper
  • Books, DVDs, or music for children
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Schmidt (8/5): -
• Sengul Busra (1/5): Terrible - The location however I booked this property via Booking.com, where it was presented as a hotel. However, upon arrival, we discovered that it is actually an Airbnb-style apartment, and this was not clearly stated anywhere in the listing. We were not provided with proper check-in instructions in advance. When we arrived, we struggled to access the property and had to call the host multiple times. We eventually managed to reach them, but their guidance was unclear and unhelpful. They told us to call again if needed, yet afterwards they did not answer any of our calls or messages. The check-in process was extremely difficult due to poor communication and lack of clear directions. Additionally, on the day of check-out, we left the room only 16 minutes late due to normal circumstances. Despite this, we were charged a €10 penalty, which supposedly corresponds to a full extra hour. However, we were not even allowed to stay for that additional time, as a cleaning staff member entered immediately. Overall, the experience was very disappointing. The misleading listing, lack of communication, and unfair charge made our stay unnecessarily stressful. I would strongly recommend future guests to contact customer service in advance—if you are even able to reach them. I booked this property via Booking.com, where it was presented as a hotel. However, upon arrival, we discovered that it is actually an Airbnb-style apartment, and this was not clearly stated anywhere in the listing. We were not provided with proper check-in instructions in advance. When we arrived, we struggled to access the property and had to call the host multiple times. We eventually managed to reach them, but their guidance was unclear and unhelpful. They told us to call again if needed, yet afterwards they did not answer any of our calls or messages. The check-in process was extremely difficult due to poor communication and lack of clear directions. Additionally, on the day of check-out, we left the room only 16 minutes late due to normal circumstances. Despite this, we were charged a €10 penalty, which supposedly corresponds to a full extra hour. However, we were not even allowed to stay for that additional time, as a cleaning staff member entered immediately. Overall, the experience was very disappointing. The misleading listing, lack of communication, and unfair charge made our stay unnecessarily stressful. I would strongly recommend future guests to contact customer service in advance—if you are even able to reach them.
• Mateusz (10/5): -
• Vincenzo (10/5): - L’appartamento è molto accogliente e ben curato. La posizione è ottima, perché si trova vicino alla maggior parte delle attrazioni della città, il che rende molto facile spostarsi e visitare i principali luoghi di interesse. È stato un soggiorno piacevole e lo consiglio a chi vuole esplorare la città con comodità.
• Paweł (10/5): A very nice Apartment in the Heart of Prague. Although it is small it it equipped with everything one may need. Would de - - Clean - Modern - Excellent Location - Convenient Self Check-in - Very clear Check-in Instructions - all was good
• Laura (1/5): SPORCO - La stanza era sporca, sul lenzuolo e i cuscini abbiamo trovato delle macchie scure (allego foto). Le pareti talmente sottili che riuscivamo a sentire i vicini che guardavano la tv. L’ascensore era rotto. “Luxury” solo nel nome…
• Armin (10/5): Ein wunderschöner 4 Tage Trip nach Prag. - Sehr schönes Appartement in Top Lage. Prag ist eine wunderschöne Stadt! Das Appartement liegt perfekt für alle Altersklassen. Clubs in direkter Nachbarschaft. Die hervorragenden Restaurants und der Weihnachtsmarkt vor der Türe.
• Rebecca (10/5): Great stay and would definitely stay again - highly recommended - Great location, had all we needed and more (cleaning and laundry products). Great communication with the property. Nice and warm N/A
• Kerry (9/5): We had a great stay at this apartment in a great location. - We could walk to everywhere we wanted to go from here (including the main train station, Prague Castle and Petřin Tower). The pictures of the apartment in the listing were accurate. The apartment was clean, bright, had lots of space, and good storage. We liked having a washing machine. The instructions to pick up the keys and directions to the apartment were very clear.
• John (10/5): Great place good value - Ver6 nice
• Stefano (9/5): Città vecchia - Comodità, pulizia,self chek in, centrale in città vecchia
• Валентина (10/5): Рекомендую ці апартаменти, буде гарне розташування, чисто комфортно. - Чисто, є весь необхідний посуд, а також електрочайник, кавоварка, тостер Не маю заперечень
• Barbara (10/5): - Všetko Nič
• Saul (9/5): - The main complain was colecting the apartment key. Location was excellent making easy to visit most of the importante places in the old town.. Excelente location
• Naima (7/5): - Skøn belligenhed Man skal være obs på, at ved bestilling af taxi via booking får taxachaufføren ikke adressen, kun overnatningsstedets navn. Det skal derfor gives manuelt. Indtjekningen ligger 6 minutters gang fra adressen og 6 minutter tilbage igen. Vi havde en del bagage med, hvilket virkede upraktisk. Flere steder var rengøringen ikke helt i orden. I lejligheden er der et alarmsystem, som blinker om natten – meget generende lys. Det hjalp dog, da vi satte en kuffert foran.
• ר. (9/5): -
• NICOLE NIAN KE (7/5): - Location was great. They have a washer and dryer combo No AC but a portable AC that doesn’t do much. Room was dusty at some corners. Blinds did not cover the entire window to block sunlight.
• John (10/5): Good size, good location. - Great location- 10 minutes walk to the main square- with a few restaurants and bars on the street. Apartment was big and modern- suited us just right. Good comms in advance of arrival. There was a well set up procedure for picking up the key fob and receiving codes which means going somewhere else about 300m away first (not needed on departure) so that was slightly awkward with a lot of bags. But it really was very well explained.
• Dean (7/5): Excellent location, but noise let the property down a little. - Location was excellent Air conditioning needs replacing and the property is extremely noisey give vicinity to hotels.
• Kateryna (10/5): -
• Florie (9/5): -
• Nataliia Alokhina (10/5): - The apartment was extremely nice and clean. The location is convenient - it's near the Palladium and only 5 minutes from Astronomy tower. I especially liked orthopedic pillows that made my sleep perfect!
• Gemma (9/5): Superb - Great location, great apartment, great instructions from the host.
• Simone (9/5): Location fab! - Very clean, lots of room and fully equipped kitchenette! Fantastic location! They advise air-con but it’s a portable air-con on wheels where the tube needs to be put out of window…so if you have it on at night i was concerned about bugs coming in room….lucky it was a nice temperature over night when we were there! I requested a fan but unfortunately didn’t have one available.
• Aaron (10/5): Excellent - Great value, it has everything that was needed. Location was a few minutes walk from the centre which was ideal. Really recommend using this accommodation for those visiting Prague. Only one issue - the curtains, didn’t fit the full size of the window so had a big gap which light was shining in.
• Ljubisa (10/5): Exceptional -
• Kyung (10/5): Exceptional - The unit was clean and nice. Staff was so helpful even at 10pm when I was struggling with washing machine. It was quite spacious than I expected and the location was so nice. Definitely want to come back if I visit Prague again.
• Charley (7/5): Good - Location is good, clean apartment with good amenities Walls are very thin and you can hear neighbouring properties. The area & building does have quiet hours but unfortunately not everyone in the building respects or adheres to these rules. The shower head also did not stay in wall the fixing when turned on, meaning you had to hold it to shower.
• Denys (10/5): Exceptional - It’s location, neatness, proximity to metro/subway, cleanliness’s, it has everything that you need for a perfect stay
• Aidan (8/5): Very good -
• Iris (10/5): Exceptional -
• Isabel (5/5): Passable - The location was great, it was clean, and was very well equipped We had problems with the check in, the key was no at the right location (was resolved fairly easily), the apartment was quite hot and the bathroom ventilation did not work. We had no elecricity on our last day in the apartment. It was overall okay but we would not book it again. The service was ok, but could be more proactive and supportive
• Kevin (10/5): Exceptional -
• Michael (9/5): Pleasant stay with good location. - Location was very good . I personally was not a fan of the written reviews that were left on the mirror wardrobe doors and the kitchen splash blacks. As soon as I entered the property it gave me hostel/student accommodation vibes.
• Keniamassi (10/5): Exceptional - Highly recommended 👌 Convenient location and comfortable room and amenities.
• Jessica (6/5): Good price and location but.. - Location was perfect and pressure in the shower excellent. Easy to get to the city centre in 10mins leisurely walk. Very well soundproofed if you keep all windows shut. Apartment was too hot. Portable AC does nothing. 2 small fans were provided but only one somewhat worked. All in all seemed to have been once a well loved apartment but now it's slowly falling apart. Also the writing on mirrors and backsplash are a bit dirty looking rather than charming.
• Ciara (10/5): Exceptional - Great little apartment with everything you needed. Walkable distance from the train station and main attractions in old town. Even though its on a busy street, you couldn't tell when inside the apartment. A tea towel to dry dishes rather than just paper towels would have been great, but nothing to bring down the rating :)
• Camelia (5/5): Passable - The location was great, right in the old town, everything is accessible. The floor was quite dirty, there were spider webs in the bathroom under the sink, the curtains are tiny for the windows, don’t create a dark environment so you wake up in the morning with the light, and there’s a neighbour apartment that’s very loud - I was getting up incredibly early because of a squeaky door, so I’m guessing the walls are incredibly thin. Don’t recommend if you have a light sleep.

Photos