Ja Cosmo Hotel and Spa

Location: 23 Lo Su Street, Hoan Kiem District, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Electric bicycle charging station
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Public transport tickets
• Fruits
• Spa/wellness center services
• Beauty Services
• Manicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Key access
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Covered parking
• Secured parking
• Health or beauty spa nearby
• Bicycle-friendly property
• Electric bicycle charging station
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Ja Cosmo Suite Balcony with Jacuzzi

  This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a wardrobe, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double or Twin Room

  This twin/double room's special feature is the hot tub. Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Suite with City View

  This suite features a hot tub. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Junior Suite with Balcony

  Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Triple Room with City View

  This triple room features a hot tub. Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Suite with City View

  Guests will have a special experience as this quadruple room provides a hot tub. Offering free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 5 beds.

  Max Occupancy: 8 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room with Window

  Guests will have a special experience as this double room features a hot tub. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Double or Twin Room with City View

  This twin/double room's standout feature is the hot tub. Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room with City View

  This family room's standout feature is the hot tub. Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• DAO AN (10/5): 餐點很豐富，也符合口味 - 櫃檯服務人、及門房及餐點服務人員服務非常得好，有機會還可以再入住。這是一個令人愉快的旅行 沒有
• Timi (10/5): -
• Annette (6/5): - Da vi ankom til hotellet var der ikke plads fordi de havde dobbeltbooket og fordi jeg ikke havde gen, genkonfirmeret bookingen fordi jeg var undervejs i fly, men de hjalp os videre til et andet, nok mindre godt hotel.
• Anmol (10/5): The staff was extremely helpful, helped us with questions and accommodations that we requested!! - Breakfast was good in the morning! The staff were accommodating to my dietary needs!
• Zeynep Serra (10/5): Baya iyi - Çok beğendik teşekkür ederiz Yok
• Verena (8/5): - Das Frühstück war lecker, die Lage war sehr gut. Wir hatten Ameisen auf dem Zimmer.
• Samantha (10/5): - good
• Lian (10/5): - Staff were really friendly :)
• jeeaan (10/5): - Nhân viên nhiệt tình Vị trí thuận tiện
• Kristine Joy (10/5): Definitely a great stay for me and my family! The staff we met - Lauren, Sean, Lyn, Michael, Vivian, the bellman (sorry - The hotel is very convenient to everything - food, transpo, banks, etc. I also like that transport services, even the limo van we rented for our tour and airport pickup/dropoff can easily do it right in front of the hotel! We travelled as a group (13pax: 3 seniors, 3 kids, 7 adults with 1 preggy) and no concerns from them on the property. Not that we didn’t like, but we hoped that the dining/restaurant could be much bigger. Since we are a group of 13, we pretty much occupied the dining area when we all eat together. :)
• Shashank (10/5): - Sean and lyn are perfect
• Darwiza (10/5): - Convenient location. Friendly and accommodating staffs. Big room.
• Timi (10/5): - Really great team, thank you all for looking after me. The location is great rooms are clean and really well maintained N/a
• Kristine Joy (10/5): -
• Ngoc Thuy Tram (10/5): Đáng để lưu trú - Vị trí thuận lợi để tham quan các điểm khu vực phố cổ. Nhân viên nhiệt tình, thân thiện, sẵn lòng giúp đỡ khi chúng tôi có thắc mắc. không gì cả vì mọi thứ đều tuyệt vời
• Rachel (10/5): Great place to stay in Ha Noi where you will always feel welcome! - The hotel staff was one of the most outstanding I have ever witnessed in terms of human connection, attentiveness, and friendliness! They make everything else, even minor inconveniences, feel like a breeze as they are keen to improve and learn about your honest overall experience. Thank you to Vi, Nga, and everyone - keep up the great work! Nothing really - I have given some feedback directly to the staff which they tried to fix right away.
• janet (8/5): Average hotel , good location and all staff is good. - Good location Aircon not working well
• Jamie (10/5): Out of all the hotels I’ve stayed at, this honestly has some of the friendliest staff ever. Everyone was so welcoming, a -
• Thi Huong (9/5): -
• Eden Bretz (10/5): Highly recommended - The staff were very nice and accomodating. We stayed for few hours only prior to our flight but they made it very easy and comfortable for us. None
• may-li (9/5): au top - super établissement les équipements lit très conforts et personnel super sympa, merci à david pour son accueil il parle bien français
• Irina (8/5): - The staff and location Too old
• Marie Christine (10/5): - Perfect
• Amalia (10/5): - Good
• Shaik (10/5): - Had an excellent stay at this hotel. From the moment we arrived, the welcome was warm and genuine, making us feel comfortable right away. The staff were truly outstanding—each and every one was extraordinarily polite, attentive, and always ready to assist with a smile throughout our stay. The breakfast was enjoyable with a good selection to start the day. Daily room cleaning was done consistently and to a high standard, and the thoughtful touch of complimentary sweets provided during the stay was a lovely surprise. The location is very convenient, with plenty of restaurants and marts nearby, making it easy to explore and dine around the area. Another great advantage is that the hotel staff can arrange tour itineraries based on our preferences, which made planning our activities smooth and hassle-free. Overall, a very comfortable and memorable stay with excellent service—highly recommended.
• Shaik (10/5): - Had an excellent stay at this hotel. From the moment we arrived, the welcome was warm and genuine, making us feel comfortable right away. The staff were truly outstanding—each and every one was extraordinarily polite, attentive, and always ready to assist with a smile throughout our stay. The breakfast was enjoyable with a good selection to start the day. Daily room cleaning was done consistently and to a high standard, and the thoughtful touch of complimentary sweets provided during the stay was a lovely surprise. The location is very convenient, with plenty of restaurants and marts nearby, making it easy to explore and dine around the area. Another great advantage is that the hotel staff can arrange tour itineraries based on our preferences, which made planning our activities smooth and hassle-free. Overall, a very comfortable and memorable stay with excellent service—highly recommended.
• Amalia (10/5): - Perfect
• Benjamin (10/5): David and his team were so friendly since we arrived! -
• Mazouar (8/5): - Oui Non
• Eileen Monica (10/5): -
• Quentin (10/5): Top et bien situé - David était adorable, le reste du personnel également L’hôtel est top très bien situé et les chambres sont très agréables surtout pour le prix !
• Benjamin (8/5): -
• Dziyana (10/5): - Quang excellence
• Sofia (10/5): -
• Vipin Saboo (10/5): - 1. Proximity to Old quarter 2. Staff attitude 3. Promptness Nothing to mention as such
• Kanika (10/5): - Quang very nice
• Ana Bianca (9/5): -
• Shashank (10/5): - Quang very good
• Marinos (10/5): -
• Wan-Li (9/5): Everything is good and good means great 😊 -
• andrew (10/5): Fantastic staff great location. - Great staff super friendly and knowledgeable and excellent English.
• Tessa (10/5): - It was very clean and comfortable ! Great location ! The staff are so helpful and have all the information you need for navigating Hanoi, they were very welcoming and friendly. They did everything possible to ensure you had a great stay Good location, walking distance from everything but not in the heart of the chaos so still can get a good rest I’ve stayed in different accommodation in Hanoi numerous times and this was the best, definitely recommend Nothing
• Janet (9/5): Great staff and very central location - Vivian and the rest of the desk managers were really friendly, helpful and funny. Their English level is really impressive! I felt very welcomed and cared for by them. Vivian also provided great costumer service when she helped me with a booking issue I had. The room was as depicted online, clean and had modern interior. The housekeepers were also really friendly. Thank you for such a good service! The breakfast to order could be better taste wise but it was nice that it was included and I liked the variation of different fruits it offered
• Marcel (9/5): Nice hotel - Very friendly staff, Vivien was really attentive. Nice breakfast, good location and room was spacious. The shower is inside the bathtub and the water flow could have been a bit higher. A handle to hold on to get safely out the bathtub would be a good addition
• Tara (10/5): Perfect location - We had a fantastic stay at Ja Cosmo Hotel and Spa. The location was perfect, close to the Old Quarter, great food spots, Train Street, and everything we wanted to explore in Hanoi, while still feeling comfortable and relaxing after busy days out. The staff were incredibly friendly and helpful throughout our stay, always welcoming us with a smile and helping with recommendations and transport. The rooms were clean, modern and comfortable, and the breakfast was a great start to each day. Travelling with a toddler can sometimes be hectic, but the team made everything feel easy and stress-free. We’d definitely stay here again and would happily recommend it to anyone visiting Hanoi
• Beatrice Florea (10/5): -
• Umeshkumar (9/5): - Breakfast was good. It has everything for everyone. Swimming pool would have been better in this weather.
• Maya (10/5): - Everyone was so lovely and accommodating
• Tara (10/5): Excellent location - We had a fantastic stay at Ja Cosmo Hotel and Spa. The location was perfect, close to the Old Quarter, great food spots, Train Street, and everything we wanted to explore in Hanoi, while still feeling comfortable and relaxing after busy days out. The staff were incredibly friendly and helpful throughout our stay, always welcoming us with a smile and helping with recommendations and transport. The rooms were clean, modern and comfortable, and the breakfast was a great start to each day. Travelling with a toddler can sometimes be hectic, but the team made everything feel easy and stress free. We’d definitely stay here again and would happily recommend it to anyone visiting Hanoi Nothing
• Colin (8/5): - Staff were helpful. Room was very clean. All the beds in Vietnam are very hard compared to what westerners are accustomed to. Room doesn't present quite as well as the pictures but no maintenance issues.
• carly (7/5): -
• Albert (10/5): Great stay, friendly staff - The location is fantastic, within walking distance of many interesting attractions. It was absolutely worth staying here — the hotel staff were all friendly and helpful, and Lyn’s service was exceptionally good. A ramp at the entrance will be great but hotel has staff eager to help handle your luggages so not really needed on second thoughts
• Ron (4/5): -
• Morgane (10/5): - Chambre spacieuse Nous avons fait qu’une seule nuit mais c’était super ! rien
• Rojo (10/5): Comfortable and relaxing - It was so comfortable and located at the at the town center. Very accessible.
• Nina (8/5): Great location away from hustle and bustle but still central - Nice location, great sized family rooms. Breakfast was a little chaotic, very few if any vegan options and never got the coffee I ordered! The staff are very friendly, they were kind and helpful. Location is central to Old Quarter but on the edge, so didn't feel too busy. Clean. More vegan options in your breakfast buffet and non-dairy milk. When we left to get our taxi, there was a bit of pressure to give them a top review (while I was waiting for the cab). If there's other ways of incentivising/reminding guests when they're not in a rush that would be great!
• Noah (7/5): - Ekstremt hjelpsomme personale! Fikk oppbevare bagasje og slappe av mens vi ventet på kveldstog Rommene var mindre enn på bildene
• Jasmin (10/5): -
• Jula1013 (10/5): - Perfect location. Amazing staff. Good breakfast. Dining room area is a bit small so it gets very crowded at certain times
• Michael (10/5): - Good
• Ximena (9/5): -
• KENJIRO (10/5): -
• Carina (10/5): Super angenehmer Aufenthalt - Das Personal war wirklich sehr zuvorkommend und wir haben uns die ganze Zeit total wohl gefühlt. Die Zimmer waren sauer und gemütlich. Wir konnten bei unserer Ankunft gegen eine kleine Gebühr einen early Check in buchen, was uns unsere Reise echt angenehmer gemacht hat. Die Lage ist echt super. Man kann die meisten Sehenswürdigkeiten fussläufig erreichen.
• Benjamin (10/5): -
• Carol Bungan (10/5): Highly recommended, worth every penny. - Great location, clean and comfortable rooms, and the staff were very friendly and helpful throughout our stay. Highly recommended!
• Sherly (10/5): Homey place to stay in hanoi - Spacious room, hot water running well, chocolate every evening (thank youuuu), very helpfull staff
• MAOR (10/5): - היה מעולה
• Brice (10/5): -
• carly (7/5): If you are just looking for location this is ok but I suggest to not book the junior suite! Also the breakfast was not g - I liked the location I think that’s really all it had going for it We booked the junior suite and when we arrived it’s on level 11 so you had to get off at 10 and walk the stairs which we were confused by but then we realised it had just been added on to the top of the building, the balcony felt so unsafe for our 3 year old we had to ask to be moved to another room then we were charged more to downgrade from a suite to a family room
• Krzysztof (8/5): Smaczne śniadania i położenie hotelu w pobliżu nocnego targowiska. - Hotel położony w bardzo dobrym miejscu. Nie było informacji w opisie pokoju, że duże okno, to atrapa. Podczas nocnego zameldowania nie zwróciłem na to uwagi, dopiero rano próba odsłonięcia okna ujawniła prawdę.
• sumit (10/5): - Very good
• Francisco (1/5): I will not recommend anyone to stay - There was nothing i liked. The hotel was really bad, dirty, broken and it was supposed to be the superior tier. Definitely not as advertised. Lots of bugs and no hotel phone. The hotel room had a bad smell. I left really dissapointed. I would never recommend this hotel to anyone Everything. Worse hotel in Hanoi. Definitely not worth the price.
• Gunnar (10/5): -
• Lachlan (10/5): Amazing. - It was a great space that was near the family friendly French quarter and lake but still so close to the lovely old quarter. The location blended the two so well. The staff were knowledgeable, attentive and so helpful.
• de Buyer (7/5): Hôtel correct. Rapport qualité/ prix un peu élevé pour sa catégorie - Sont emplacement central. Le personnel aux petits soins
• الفارس (10/5): -
• Dilara (9/5): -
• anton (10/5): - The hotel itself is really nice. The service was exceptional especially the receptionist Vivian(we love you Vivianne!!).
• Grace (9/5): -
• DOMINIQUE (10/5): - Très bonne emplacement à proximité du bus 86 qui vous amène à l’aéroport. L’hôtel est très calme et propre. Le service est très bon, large, choix pour le petit déjeuner, jje conseille à 100 %.
• David (10/5): Great stay, great room, wonderful Staff - The best thing about this hotel: Its amazing Staff ! Always so nice, and dedicated to facilitate our stay. Discreet, but running it so perfectly! Rooms were clean & beds comfortable. Nothing.
• phươg (10/5): - Nhân viên siêu nhiệt tình, khách sạn rất ổn so với giá, địa điểm thuận lợi vô cùng
• Yew Jun (9/5): - I like how the hotel staff are very attentive and always polite to us despite there are some hiccups in between. All good.
• solenne (10/5): - L'hôtel est central, le personnel très à l'écoute et attentif, la chambre était très spacieuse et propre. Je recommande vivement cet hôtel.
• Wilbur (10/5): - Amazing staff, clean hotel the staff were very friendly and accommodating. Centrally located hotel.
• Kathy (8/5): - This hotel is right in the center of everything. Perfect for me and my family that loves taking a strolling. The tour bus can pick you up right at this hotel in the day time. At night time you have to walk a few steps because of the city's restrictions. With regards to our room, it was small and there's no city view (roofs view). Poor internet connection and because of that the tv doesn't work. They don't have regular channels. But the people/service of this hotel was great. They were all so friendly and helpful. Thank you very much.
• Braeden (10/5): - Great location and very clean!
• Miep (9/5): prima plek, hartje oude centrum, ruime kamer - grote kamer, gastvrijheid personeel, schoon, goede ligging
• Vincenzo (10/5): Very great Hotel in center of Hanoï - I have book 3 times in this hotel when we return to Hanoi. The staff was very kind and attentive. Always there to help us. The establishment is very well located, comfortable and clean room. Thank you all for your kindness ! Nothing
• 鄭財發 (8/5): - The location is good and convenient enough.👍
• Laurence (8/5): -
• Dominik Hubert (10/5): - Top Service
• Susan (10/5): - Very friendly and helpful staff and close to everything Had a lovely omelette for breakfast Nothing
• Ngoc Nga (10/5): Pleasant stay will be back again in the future - Close to attraction and easy to order rides . Convenient place for drop off and pickup. Room was spotless clean and staff are very attentive. There aint anything I can come complain about my stay at Ja Cosmo
• AMI (10/5): -
• Saniya (10/5): -
• Dario (6/5): -
• Kristine (10/5): -
• Amandine (10/5): Un court séjour agréable avec un établissement très bien situé - Un hôtel très bien situé par rapport au centre d’Hanoi, une chambre confortable, silencieuse et surtout une équipe très serviable qui nous a entre autre aidé pour un bagage non reçu à l’aéroport de Hanoi. Merci à eux d’avoir été aux petits soins ! Le petit déjeuner manque peut-être un peu de variété pour ceux qui souhaitent un petit déjeuner à l’Européenne
• Jeremy (10/5): Hôtel parfait pour visiter Hanoï - Le service, l’emplacement idéal pour le vieux quartier la gentillesse du personnel Rien

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